Pizza Hut Delivery in Shropshire

Very good staff very very helpful and pleasant and professional recommended this place

part of order was cold on delivery. very disappointed.

Delivered Luke warm, had to reheat. Poor quality food thrown together without care. Portion sizes not value for money especially considering you charge over £5 for fries, very small portion. Overall not satisfied and doubt I will order again. Far better options available, sorry Pizza Hut but you gave to do better.

Visited Pizza Hut for the first time recently .The pizza tasted amazing, and the cute guy who helped me was super friendly, mostly I tend to see (other restaurants) employees are unfriendly or stressed, but this was a positive experience which made me want to go back again. On my second visit, my collect order had not gone through but the lovely girl working that day behind the counter, sorted it out quickly and was just as nice to me. Asked her name on my third visit - Caerys, was just as friendly and polite again ! I’m not even a huge pizza fan in general, but with employees this friendly and pizza this good, I’ll definitely be coming back!

Jack was amazing! I ordered wrong Suze and remade me the correct! I was with my lad and he was upset and Jack offered a new pizza! I can't thank him enough !!!!! Top bloke 👏 👌 👍

Horrendous in the lack of service

Ordered through just eat on a busy Friday, called the store 30 minutes into waiting because no updates on just eat app, friendly guy picked up and said the just eat driver is just being allocated. Offered to take my number down and call me as soon as it’s on it way and to my shock he absolutely did. He was very pleasant and went above and beyond, as a service worker I know that’s added effort to a probably already packed evening. Totally would order again thanks to him. Food as expected and absolutely needed after the week past 😂

Wasn’t what I ordered but was hungry so ate it.

Ordered ice cream when it arrived it was room temperature!

Excellent service frome everyone especially Jake, I am a support worker for adults with autism, the staff are always accommodating with any requests we have and always engage in conversation, thanks everyone who works there

Excellent quick service, always finds a meal deal for you when you order. I highly recommend

Terrific service and it's Pizza Hut so you know the pizzas will be great!

The quality of the pizza strongly depends on when you order. Weekday pizzas are great, and I would recommend. On the weekend however they tend to be incredibly stingy with toppings - not sure if this is a staff issue, or company instruction? Either way, I'd recommend avoiding at the weekend.

Delivery time changed 3 times on the app, food arrived an hour and a half after ordering, when it arrived it was cold

Best pizza in Shrewsbury and also very helpfull team ofc 5*

Just had a delivery from here, was very hot and was beautifully made. Very yummy, thankyou!

The box came open very unsanitary

Walked in last night to order some food the place is filthy so i walked straight back out they need to clean that place up

Best pizza I’ve had in a long time, haven’t had Pizza Hut in years definitely going to order again soon.

very expensive pizza and few ingredients and not very good, more like an empty top, I don't recommend pizza hut some thieves

F***kers u didnt my pizza or ice cream!!!!

I ordered a large pan pizza for 8.99. I'm a long time pizza hut fan, and pizza hut has been going down hill for years. But this pizza reminded me of the good old days. The base was so oily it was basically deep-fried, it reguvinated the taste of the pizza. The cheese stretch was there too. I was able to swap a topping at no extra cost which is great because toppings are so expensive I can rarely get what I want.

Food was very late, cold when it arrived and part of the order was wrong, extremely disappointed!!!

I was waiting for over an hour and half there was still no driver coming so I rang the shop and they made it fresh and I had to go pick it up myself. I want a full refund please as the whole point of just eat

Very good drive thanks for the update

My food never had the correct toppings on, no ham or chicken

Ordered doors should have arrived latest 3:55 but it turns up almost 40min late and it was cold. It is unacceptable for the delivery time to be delayed as much as they need to. But if I wanted to cancel the order I still have to pay for it. Not happy with the service

Excellent! I have already posted a Google review as recommended by the pizza hut telephone operator at ditherigton road, Shrewsbury, who was also very friendly and helpful, praising the delivery driver 'saul' who's name I was given and the overall positive experience. I will no longer order from any other pizza company other than this one for numerous reasons including being charged twice at different amounts for an unwanted order the next day, plus a non existent customer care line to resolve the issue. I would fully recommend pizza hut at this branch, I have also had a very positive dine- in experience with friends at the branch in the moele brace retail park.

Great service. Delivered exactly when promised. Driver, Saul, was very friendly. We will be ordering again soon. Keep up the great work.

Have not received the food. I want a refund I called Pizza Hut, the manager was not apologetic.

Food was an hour late and cold when it got here

Food was cold upon arrival. ;-;

Bbq sauce base on pepperoni pizza had a very strange taste and texture. Did not enjoy it at all.

A hour late I only ordered chicken strips and cookie dough! No icecream with the cookie dough and it was that cold no one could eat it. And the chicken was so cold the dog ate them such a shame as I ve never ordered before and won't be again!

Brilliant Pizzas, cooked to perfection

Ordered cookie dough which isn't exactly cheap for what it is and it didn't come with ice cream which states on the menu it does. Little bit disappointed.

We ordered for delivery at 7.20pm and it was due at 7.50pm. After 30 more mins (late) the driver called to say he was knocking at the door. It turns out the wrong door miles away. So I then gave him the correct address accepting that the Pizzas will be cold now but we needed to eat as our child was up way too late now! We waited a further 30 mins and still nothing as it should have taken around 5-8mins from that address. We called the store and the guy who answered the phone was the most unprofessional person I have spoken to in a long while he basically didn’t care and said the driver had gone off to a different location and said to me we had two choices wait a further 30 mins for the driver to do the drop off and then deliver what would be very cold pizzas or they could re cook the pizzas and send out in an hours time which of course would be unacceptable. So I complained about this and the guy on the phone start being quite angry and after I asked him to calm down he put the phone down (this is unacceptable I run a marketing agency covering a lot of food restaurants). My partner (who is a teacher) then called and explained the situation and spoke with the same guy on the phone who proceeded to lie to my partner saying I was ‘swearing’ at him on the phone, my partner was in the room with me and explained that ‘I’ do not swear. He also said there are no guarantees that the order would arrive within an hour as there might be other issues on other orders! Anyway the outcome was we didn’t get our food Our little one had to have something else and we had cheese on toast as too late to cook anything! So the guy on the phone really needs retraining or just sacking to be fair and that place really needs to book up their ideas!

Couldn’t get through to restraint we ordered 2 large pizzas and they sent 1 medium and 1 large 1 was hot 1 was warm

Disgusting prices went in here to order my partner a pizza to find pizza were a minimum of £20. Disgusting.

Pizza was supposed to arrive at 20.30. It arrived at 21.52 - I was no longer at the delivery location so I didn’t receive the food. The shop stopped answering phone calls after 20.45, so I had to drive to the shop to work out if the shop was still open or not and to request a refund which they would not do in store.

Foe a restaurant that specialises in chicken wings, my expectation was that they would have been good. But no not at all, not even close to being tasty. The skin on a chicken wing should be cooked to crispy standard, but what I received was very pale with no crisp. The food is so bad I wonder how places like this stay in business, this really does show how bad fast food can sell. I would advise against ordering from here, when KFC is 100% better.

Busy on weekends and can take a while for food to arrive but food is always excellent! Very delicious.

Quick, Easy and Efficient. Ordered online, then went to collect. Staff were friendly and food was delicious. Will get food from here again

The pizza was cold and not very tasty.

Completely mucked up my internet order so I called the store to explain they were great about it and remade the pizza's I was supposed to have ordered really helpful and extremely quick with the delivery.

Didn't receive it even tho say delivered

First time using pizza hut will definitely use again delivery driver very friendly and polite 5 out of 5

When delivered, the pizzas were cold and the box seals where ripped open. Poor customer service.

Earlier than expected. First person to find my address without extra guidance. Excellent

Pizza was stone cold, and it was late no ice cream to go with the cookie and its was all squashed up in the box. I would like a full refund as this isn't the first time I've had bad service but last time I gave them the benefit of doubt

Pizza was cold when it arrived, I had to zap it in the microwave and they’re never as good after that.

Have to say a very poor takeaway pizza. Ordered with jalapeños but had none in stock so they said they had replaced with chilli’s….no evidence of said chilli’s on over-cooked, dry pizza when consumed. Disappointed and will think twice before ordering from here again. Value for money: 👎🏼😢

First time user. Easy to order. Lovely food. Delivery driver arrived bang on time quoted. Flat sometimes difficult to find but found us and very friendly. Will be using again

No garlic and herb sauce very disappointed

Perfectly happy with the service from ordering, delivery to enjoying the food! Thank you

Ordered at 9am for 6.15pm, so me and my partner could have a quick easy bite to eat before going to the cinema. I check the tracker and its only just gone in the oven at 6.25 and will be another 25 minutes before we have it. So now we either miss the first half an hour of our film or have cold pizza waiting for us when we get home. Couldn't even cancel my order, I'd have to email customer service for my money back. Terrible service.

Pizza was on side topping a complete mess

Fantastic service I know it's a franchise but the young people answering the phones are so polite and helpful unfortunately one of our pizzas was wrong but literally 30 second phone call and they replaced it within 20 minutes no questions asked thanks for going above and Beyond

Says the new caramel chocolate and I just had chocolate cookie delivered. Shouldn't advertise it if you dont have it

Good pizza, prompt delivery and polite, friendly driver. Thanks 👍

Beautiful pizzas, but too expensive to have very often.

Food was horrible and pizza was bland, definitely not worth the money. Avoid this restaurant and go to Dominoes, at least they have more flavour to the food. Highly disappointed.

The pizza was nice but not what we ordered, didn't complain as we didn't want to wait any longer!

Ordered Pizza with a delivery time quoted at 30 to 40 minutes. 1 hour in I called to query and I was told the driver had gone through town and was stuck in traffic and road works. This shocked me as where we live from the hut shop, there are two direct routes which are quicker and have reduced traffic. The app was showing as 4 mins to arrival and this stayed for about 20 mins. Making this feature absolutely pointless. The pizza arrived at 1 hour and ten minutes after ordering. No shock to say that the pizza was warm at best when my expectation is hot. The pepperoni feast was closer to a Margherita than a feast. Overall this was my first order with this Pizza hut and it will take something special for me to go back.

Ordered two large pizzas and a side online at 9.01pm. It was delivered outside my front door and placed on the outside floor stacked one on top of each other! The delivery driver left! (Not sure that is hygienic being left outside your front door on the ground! When I opened the box of the pizza my pizza had been crushed and toppings stuck to the lid! The base of the pizza was under cooked and the edge of the pizza was flattened obviously in transit! I spoke to Lewis whom was extremely rude and refused to change my pizza! No customer service skills whatsoever. Blaming me for the pizza being crushed. I WILL NEVER EVER USE AGAIN! 👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎

Food was delivered a bit later than stated but who cares we are in a pandemic and i can guarantee you’re super busy. Pizza was amazing - thanks so much!! 100% be ordering from you again

I think they forgot we ordered as only 3 mins away and it took them 10 to 15 mins from phoning to turn up and the manager said he is 2 mins away

It was 45 minutes late. It was the first gluten free pizza I had ever had, so now I know never to order one again! The toppings were nice but the base was terrible and very small. Definitely not worth £20.

Ordered our pizza online Due to being very busy said delivery could be up to 90 minutes.called pizza hut and spoke to Nick he appologised and was calm and had excellent customer service

Really lovely pizza delivered non contact delivery

Absolutiey rubbish, food cool, congealed cheese. DISGUSTING

Good food, just so very expensive

On arrival not very warm tepid low quality

Pizza arrived late and was warm but not hot when it arrived

Good pizza, arrived nice and hot. Think for what they are it's over priced, but for convenience and for when you can't be bothered to cook on a Friday it does the job. It also came 15 minutes early ( delivery driver pleasant too).

Ordered a pizza with no garlic and BBQ base, instead came with a tomato base and garlic and I couldn't taste anything but garlic. ruined the pizza and wasted my money

Once again first class food and excellent service with quick delivery.

Luke warm Pizza, with the wrong sauce.

The food was due to arrive at 7:50 pm. However after clicking on the link to see where my food was it updated it to arrive at 8:45. However i rang the restaurant 17 times with the number provided on just eat, finally got through once and they hung up!!. The food finally arrived at 9.30 cold. It was for a teenagers birthday party. I cannot believe the poor service and no communication. Once the delivery man arrived he said he would ring his manager and get straight back to me with free food and a discount. However once he left i dodnt hear from him again. 31 pound for two cold pizzas three hours late and a disappointed birthday boy.

I did not want the free garlic bread so they kindly offered me something different in its place. Ordered in store and 12 minutes later it was ready to take away. Good service.

PIZZAAAAAA ISSSS THEEE BESTTTTT

First time we’ve had a Pizza Hut delivery and it was lush! Food was hot and tasty and delivery driver was friendly. Thanks!

The food was delicious and great and made me full and enjoyed the food very much

Ordered online, 1hr later, its okay maybe they are busy, Friday night. Two hours, 28 phone calls unanswered, pizza hut restaurant contacted just to check they still open, pizza hut complaints head quarters contacted.. They are busy.. Never again you useless company

Awesome food. Quality is the same as the ones I buy back home in Toronto. I especially liked the garlic bread and cheese. Kinda like a panzerotti. Very lovely. Definitely recommend eating here.

Great value and always arrives hot

It was perfect, the delivery lady was lovely, thank you.

absolutely shocking service won’t be going back

Very polite lady serving, great pizza as always

To be honest I was surprised by how much I enjoyed this because I usually don't like it so much bit everything I ordered was perfect and turned up on time Will definitely order again

The guy was fab who delivered it . on time and it was hot will be useing Pizza Hut again.

Fabulous quality pizza,tasty sauce,cheese and toppings,arrived hot,friendly driver

Would have given 0 stars if it was possible. Absolutely awful customer service, 6 cookie dough and ice creams ordered. Delivered burnt, Manager was so rude and refused to acknowledge them being burnt and uneatable. Steer clear of this place. Wouldn’t recommend at all, place has gone down hill from what it used to be. The new manager has lost loyal/regular customers.

Love the lunchtime all you can eat buffets. Loads of choice.

Disgusting and ridiculously overpriced

Good pizza but quite expensive so we only use when offers are on. We usually collect too as quite close to home. Tasty pizza but could do with more toppings.

Great food, lovely helpful staff and good prices

Unfortunately - no similarities to the original pizza hut base and toppings. Just an average pizza finished with a salty herb crumb which wasn't on the menu and ruined the taste. Wont be ordering again after this.

Food was great, however it did come very late, but the delivery driver explained the situation as to why it was so late. However I did call the restaurant numerous times to enquire about my order, and received no response.

wrong sauces and there was a dusting all over the pizza which I didn’t want!