Based on 285 opinions finded in 2 websites
Based on 285 opinions finded in 2 websites
Nº 1007 in 1205 in Wandsworth
Opinions
Great food, great staff, everybody smiles all the time and they are ready to help you to chose the best deals. I am a regular customer and I order from this branch from long time. Keep up the great work!
Deea Deea . 2024-10-23
MORE AT Google
This is my local Pizza Hut for lunch time, they are always super lovely and kind in here. I made a mistake with my order and they were so lovely about it
Simrun Hussain . 2024-10-14
MORE AT Google
I love the food from here and also best customer service. Helpful managers,friendly drivers, I am a regular customer and I will always give the best rating for this store. Thank you for being there for me and my family when we are hungry.
Nirali Patel . 2024-10-13
MORE AT Google
They never pick up the phone and it's late everytime the time. Terrible service. Has to be the managers fault. Doesn't matter if they are busy they need to do the job. The only person that cared that my food was late was the driver. Couldn't get through to the store.
Malachi . 2024-10-11
MORE AT Google
Very rude customer service,manager had the worst attitude at work
Arslan Ahmed . 2024-10-07
MORE AT Google
Worst place ever. Order pizza and dessert. No deliver even after 2 hours. Still waiting
Atique Rehman . 2024-09-27
MORE AT Google
I can't believe some people have rated the pizza here 5/5, what do you eat on the daily? Dirt? The pizza I received had about three pieces of pepperoni on it, almost zero sauce it was drier than the Sahara and lukewarm at that. I don't have high standards for fast food, but the pizza I got here was trash. Maybe try another branch of pizza hut? The 2.9 review rating on Google is accurate if not too high.
William Simpson . 2024-09-25
MORE AT Google
You cannot beat Pizza Hut for tasty, topping filled and quality take away pizza....with many pizza options available now you really get much more value for money and quality food here then other well known establishments. Excellent food, quick delivery and friendly driver who delivered the order to us. thanks Pizza Hut 🍕 ♥️✅💪🏼
John H . 2024-09-13
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I waited over an hour and a half. The ice cream was missing. I ordered 2 small pizzas, but they came in 2 different sizes- 1 is clearly the wrong size The store wont answer the phone so I cannot get it rectified
Caitlin . 2024-09-06
MORE AT Just Eat
Have had a genuinely great experience every time we order from here. Pizza’s are always 10/10
Georgia H . 2024-08-11
MORE AT Google
Fresh hot food, what else do you need at 2am😂
Syed Ahmed . 2024-08-07
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The order was wrong! I asked for white chocolate cookies and they didn't come, I asked for caramel ice cream and they didn't come either! I want a refund!! They sent me brownie ice cream. I called the pizzeria and they told me I should request a refund online. I'm waiting…
Tagiane Dutra . 2024-08-05
MORE AT Google
Great food, always fresh and hot, staff is friendly and always there to give the best deals. Fair prices as well compared with other stores. I am a regular customer and I am eating from here from years. Continue to provide the same excellent service! <3
Andrei Mitica . 2024-07-11
MORE AT Google
Friendly staff, swift collection
Joshua Ng . 2024-06-19
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Received a burnt cold pizza that hadn't even been cut up. Wouldn't serve this to my dog.
Arthur Read . 2024-06-03
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Great service, friendly environment and always fresh, hot and delicious food. Happy to buy from this branch, best in London.
hamza masood . 2024-05-13
MORE AT Google
"Kristina at Pizza Hut provided exceptional service! Her attentiveness and helpfulness made my dining experience truly enjoyable. She went above and beyond to offer me the best deal available, ensuring I got the most value for my money. I highly recommend visiting Pizza Hut and asking for Kristina's assistance for an unforgettable dining experience."
RAMBOLO . 2024-04-28
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The pizza was kinda lacking in taste , could not taste too much of the herbs ,cheese was chewy no taste of tomato sauce, not sure what happened to pizza hut , onion rings were the same just lacking in taste. it's like the person who made this food had hate in they Heart
Elizabeth . 2024-04-15
MORE AT Just Eat
All the recent 5* reviews are fake by the franchisee. All the accounts have made 1 or 2 reviews and have no history in the area. Please beware this pizza hut is absolutely atrocious. Do not use it.
Tony Moore . 2024-03-24
MORE AT Google
Very good service and friendly staff
Elisa Gonzalez . 2024-03-08
MORE AT Google
Food came fast and staff is great!
Zack Baxter . 2024-03-08
MORE AT Google
Someone forgot to add cheese to our pizzas
Johann . 2024-03-08
MORE AT Just Eat
Pizza is always hot and fresh, they have very good deals compared with orher shops. Happy to come here all the time!
Adil Jamal . 2024-03-07
MORE AT Google
I did order this evening and my order came in just 15 minutes. The food was absolutely delicious and my kids were very happy. I never had any issues, food is always nice prepared and the staff is so nice and polite. 5 stars for a very good customer service and for the best service from Wandsworth ❤️
Asim Mehmood . 2024-03-07
MORE AT Google
Very tasty food and harmonious environment and a great service!!
Charles Henrique Ferreira Pereira . 2024-03-07
MORE AT Google
Great service provided by the store
Adeel Ahmad . 2024-03-05
MORE AT Google
Great food always delivered on time
Karim . 2024-03-05
MORE AT Google
Food is very tasty and the Girls are very friendly. Say hi to the Best manager, Andreea
Ionela Butaru . 2024-02-28
MORE AT Google
perfect service and gave free food very happy :)
La'shea Eaton Harris . 2024-02-26
MORE AT Google
Super food and super customer service. Happy to order from here all the time
adrian florea . 2024-02-25
MORE AT Google
AVOID. Wish I’d read these reviews before ordering Saturday night family takeaway from Pizza Hut Wandsworth. Pre-booked in good time for a delivery at 18.45. By 19.30 nothing had arrived (‘Online tracker still saying estimated arrival time was 19.00). I rang the number given several times but no answer. In the end, with a hungry family waiting, I went to the shop to ask where it was. Said they were running 50 minutes behind schedule, and anyway they couldn’t deliver at the times booked because the system didn’t work! At no point did the apologise! Obviously this is standard practice at Pizza Hut! You live and learn - back to Dominos!
James Stirling . 2024-02-17
MORE AT Google
Very nice stuff very helpful plus she has a lovely smile
S MELODY . 2024-02-12
MORE AT Google
Decent pizza for great price. £9.99 for any pizza is a great deal. Christina is very friendly!
Alfie Johnson . 2024-02-11
MORE AT Google
Super friendly staff, great management, food is delicious and always delivered on time for my dinner. Thank you, Pizza Hut Wandsworth!!!
Andrei Mitica . 2024-02-08
MORE AT Google
Do not order from here! Initially quoted 30-40 min. Food arrived 1hr 40min later, stone cold. Had to put it in the oven to reheat to make it barely edible. Have ordered from here before and always the same lateness and cold food. Ordered from other pizza huts and don't have these issues. Also far more expensive than Dominoes and other pizza places. Save your money and order elsewhere.
Thomas Dowrick . 2024-02-02
MORE AT Google
Always on time. Piping hot. Best pizza hut delivery by miles.
Rishi Vegad . 2024-01-28
MORE AT Google
The hole 2 pizzas n cheese bread was burned cauld not est it.can not believe it was sent like that
Maria . 2024-01-23
MORE AT Just Eat
Happy New Year to everyone who is reading this please do not waste your money. Do you not waste your time I am a NHS nurse who works nights and went in for an emergency it was really overwhelming and a lot to deal with the emergency at the hospital and as I was coming home I decided that I really was really weak and tired and could not stop to buy anything. I will order something online. I ordered from Pizza Hut Wandsworth, Garratt Lane and after I put my order through Irene greeted it because it was the Pizza Hut at Garrett Lane the Wandsworth one they have bad customer service extremely rude they have extremely bad hygiene practices in good order respect. The manager is a heavyset overweight woman. Who has a lot of acne and you would think a woman who presented like that will be humble and she’s not. She has a reputation in Wandsworth for being so rude, so disrespectful so nasty from a pregnant mother showing hair on her pizza and the manager telling her to pick it out that the pizza is still good and her staff work hard to make the pizza, not having a common understanding or empathy that this is a customer that spend a hard and money and you have no empathy for the mother who is very back to the restaurant. No surprise with my food came. You can see the pictures I’ve uploaded you can see the food is out and you can obviously see the food has been touched. Everything was extremely cold It wasn’t even cook properly and you can smell that secondhand owed smell like it was made to 3 days ago, and not stored properly that kind of smell we all work very hard. This is London Do you have a young professionals you have people with families and it’s very sad and painful for a family to just want a pizza and receive bad service to be disrespected and to spend a heart in money and receive this nasty disgusting food and to be disrespected by the manager, who should be managing a team and always in storing customer service and the value of customers this is a community as a whole community nurse to reputation of the ones where is Pizza Hut and that manager, the minute so I mentioned they want a pizza or they’ve gone to Pizza Hut theme. Mention that manager of poor quality of food. I did try to cancel my order it didn’t go through and I do not know why take care have a blessed year and please don’t make the mistake of going to Pizza Hut. Big mistake
NANDIA AGYEMAN . 2024-01-19
MORE AT Google
The staff is friendly and helpful, the pizza is good. I come here often when I’m in Pirate Studio.
Noel Vass . 2024-01-19
MORE AT Google
Ordered online, food was over an hour late as they only had one delivery driver
Andrew Parkin . 2024-01-14
MORE AT Google
The Pizzas & Sides ordered were good. We enjoyed it on a new Year Eve. Thanks
Bina Naik . 2024-01-02
MORE AT Google
Absolutely terrible service. This burnt pizza is small it is not the medium pizza it is very small and not good value for money at all. Don’t bother ordering from this Pizza Hut, they also hardly answer their phone, their service is just as bad as the food.
C Robinson . 2023-12-09
MORE AT Google
Send 1 pizza instead of 2. Took a picture of driver delivery before accepting the delivery. Then called to see if we can sort it out. Turns out these ppl don’t care about sorting things out. All the ladybirds the phone was interested in was to not take responsibility and get me off the phone. Last time me and my family ordering Pizza Hut all together.
L J . 2023-12-09
MORE AT Google
Literally cannot get a simple order right, and for a ridiculous price as well. Shame as Pizza Hut used to be really good 10 or so years ago but they're probably the worst pizza chain out there. Won't be ordering off them ever again.
Groggers . 2023-11-24
MORE AT Google
Really good customer service! Had issues with delivery and after calling them it all got sorted and a new pizza was sent out.
Becky Wilson . 2023-10-31
MORE AT Google
Disrespectful staff very negative people not helpful at all thank you I do now recommend
Ricardo Alb . 2023-09-19
MORE AT Google
The best pizza hut in the UK its a shame too many crusty people give this place one star for that one time they get let down.
A E.A . 2023-08-27
MORE AT Google
called for collection, was told 10 mins until it was ready. arrived 15 mins after the call and the pizza was still not done i had to wait a further 15 mins. then i drove home with the pizza only to realise it was ridiculously uncooked & oily. the toppings were slipping and sliding off the top it was so soggy.
Gina Brooks . 2023-07-28
MORE AT Google
They take the piss. They lie. Call in for collection your food will not be there and you will have to wait another 20 minutes. Staff is rude. Do not give correct items as no sauce was given. The two men in there cannot handle that job it is not serious to them. I am not even sure if my food is cooked correct.
AC . 2023-07-27
MORE AT Google
Great delivery driver thank you
Darshita . 2023-07-27
MORE AT Just Eat
Didn’t receive my drink and food was cold
Marlo . 2023-07-08
MORE AT Just Eat
My go to Pizza Hut for delivery, tasty fresh food every time. Always great service and got me coming back for more. Thank you for your great service and your kind gestures. I cannot wait for my next order.
Alisha Arafat . 2023-06-22
MORE AT Google
Didn’t really compare to the pizza in store. Was actually really tough and hard to eat
Evie . 2023-05-28
MORE AT Just Eat
BAD, REALLY BAD! IN 40YRS OF EATING AT PIZZA HUT, YESTERDAY WAS THE 1ST TIME I’VE LEFT HALF THE PIZZA BCOZ THE BASE WAS SO HARD IT COULD NOT BE EATEN, AND. THE VEG WAS OLD AND DISGUSTING! AVOID THIS PLACE LIKE THE PLAGUE. SHOULD BE REPORTED TO TRADING STANDARDS.
M K . 2023-05-12
MORE AT Google
Food luke warm & delivery over 30 mins late
Hannah . 2023-05-05
MORE AT Just Eat
Hard to use when ordering a deal
Catherine . 2023-04-29
MORE AT Just Eat
My food arrived cold after 2 hours…
Maciej Rybski . 2023-04-23
MORE AT Google
The last order I collected from here was so burnt, the toppings were charred and I couldn't eat the base, I don't have a clue how it passed quality control, I never bothered to call and get my money back, I just won't be going here again.
Leona C . 2023-04-16
MORE AT Google
Great pizza at a right value too
Pedro Ndombasi . 2023-03-31
MORE AT Google
I ordered a pizza for a very hungry child. The delivery guy called and asked for more details in a very angry voice and as soon as I gave the detail he hung up on me! In my receipt the address was complete. So he arrived and showed me his delivery note and I said look on my receipt it’s correct. It’s the fault of Pizza hutt, not me but he got angrier and refused to gove me the pizza I had already paid for. Just imagine! I said fine, just give me the pizza. My child is hungry but he completely refused and left! Unbelievable! I called the branch and the manager arranged for another delivery but no one needs to go through this for a pizza!
A M . 2023-03-22
MORE AT Google
Came minus a pizza, everything else was banging
Paul . 2023-03-02
MORE AT Just Eat
Their services there is amazing
Ufuoma Irikefe . 2022-12-30
MORE AT Google
Would not answer the phone to answer a simple query
Julian Williams . 2022-12-19
MORE AT Google
Money taken from account, food hasnt been delivered despite saying it has on the tracker. Called, no answer. This place needs to be investigated
tom ellery . 2022-12-11
MORE AT Google
You made my evening, guys! The order arrived in 20 minutes, hot, fresh and absolutelly delicious. I love deep pan crust ❤️
Vasile Miticā . 2022-12-07
MORE AT Google
I am a regular customer, I always order pizzas for my kids from this store. I always come from Epsom to collect because the food is absolutely delicious and proper cooked. I love the way how you cook the deep pan pizzas and I can not find the same in other branch. Thank you, thank you, thank you.
Amintiri . 2022-12-07
MORE AT Google
very tasty pizza and king wings with yummy cookie ..
Jane Messing . 2022-12-03
MORE AT Google
Amazing pizzas always very quick with service! They have very good deals aswell, staff are always so friendly and polite.
Drew . 2022-12-01
MORE AT Google
Always amazing service, on time and hot 😊
Rabia Waseem . 2022-11-20
MORE AT Google
Food came within the slot, received it hot and fresh! Was lovely and the cookies great!
Kelsea B . 2022-11-10
MORE AT Google
We love Pizza Hut and only recently we realised this is the one that was delivering for us. I'm not sure why the reviews here are so dismal, but for us we have been ordering from this branch unknowingly for over 2 years now and their pizzas have been fantastic. The options are varied and tasty, the deliveries have always been consistent and we haven't had to call them up to resolve problems so far over the course of 2 years. So I'd say we're very happy with the service of the branch. EDIT: We order from the website directly, we don't use justeat or ubereats, and I did remember one time we had a bad experience. The Pizza guy held the pizza side ways and so the toppings slid all to one side. We called up, complained and they sent the same pizza out again the same night for free! So their customer service is reasonable.
Ilya Belankins . 2022-11-04
MORE AT Google
I think I can call myself a regular Customer and I’ve never been disappointed. Great food, always delivered hot and tasty. My favourite Pizza Hit in London!
Miłosz Maciejczak . 2022-11-01
MORE AT Google
Punctual and polite, Mohammed the driver was friendly despite having to drive around London at almost midnight! I have never been disappointed with the food always great service at a great price. Well earned 5 stars.
Toby Edwards . 2022-10-26
MORE AT Google
Was lovely and hot when it arrived 15 mins ahead of quoted time which was great!
Niamh Cooper . 2022-10-11
MORE AT Google
Ordered online pizza arrived hot, fresh and yummy thank you Pizza Hut
Donna . 2022-10-11
MORE AT Google
Poor. Rang 9 times and no answer. 2 hours wait and still no pizza. Whoever employs the staff needs to get heir act together. No surprise why no one wants to work in hospitality.
Shakey . 2022-10-07
MORE AT Google
This shop is completely unprofessional, I order a pizza 2 hours later no news whatsoever, the tracking still shows “packing”, have been trying to call them for over an hour with no one picking up the phone. This shop is a scam
Georges Dib . 2022-09-30
MORE AT Google
It's been an hour and a half since the estimated ETA and it's still not arrived. Can't get through to the restraunt via phone so don't think it's coming at this point, such a waste of money, hopefully can get a refund.
Louisa Reddin . 2022-09-30
MORE AT Google
Great pizza and even better service all the girls who work there are diamonds for this company xxx Regular customer Eddie
Booya Kasha . 2022-09-12
MORE AT Google
I came with my child after school for a takeaway as i received a deal via email, the polish female manager shouted at me and told me too order online. No customer service even the other female worker behind the till was shocked and scarred at the way the manager was shouting and quickly made her exit threw to the back. Just hoggish behaviour and no training, pizza hut has gone to the dogs along with the staff's manners!!
Caulitte Baird . 2022-09-09
MORE AT Google
Service was excellent and the pizza was ready in time. Also the staff were super friendly and communicative. You all keep up the great work, it is nice to see people with great customer service like you! 😊
Jéssyca Manfredini . 2022-09-07
MORE AT Google
I had a great customer service experience from CHRISTINA in the Pizza Hut Wandsworth branch. Christina was very polite, professional and helpful, she was extremely patient and friendly. I’m not from the area and came to the area for a birthday excursion to Gravity where the kids wanted pizzas after. Christina spent her time on the phone trying to help me navigate the different dietary needs & requests of the children, creating the best suitable meal package/deal whilst I had poor network and noisy background. Christina did not make me feel like I was any bother when in fact most would of been fed up (including myself) but instead supported me and saw me through to execute my order perfectly. To top it off the pizzas tasted great. It was a perfect transaction and I’m so grateful to Christina as she was friendly and courteous when I went to pick up my order. A big thank to Christina and she is a credit to her branch as it was not a simple transaction but she dealt with it/us in her stride.
Abrehet Andeberhan . 2022-08-09
MORE AT Google
Dont order they keep telling me another 10 mins pizzas are coming on delivery its been 45min since they were supposed to arrive still waiting not good customer service very shady
Olia Mohammed . 2022-08-03
MORE AT Google
Was told order would be with me in twenty minutes, Waited nearly an hour. When driver did turn up, I watched him on his phone, until he decided to get out the car, Driver had no change, after me telling the operator I was paying cash! Driver did not return with my change! Pizza was awful, change of recipe!?, soaked in oil. Kids had toast instead!! NEVER AGAIN! The customer services via phone, was very good! But Nothing else.. Ow, my change arrived later via new driver! £18.80 straight In the bin! Absolutely Gutted, wasted time and money.
Lorraine Mcdonald . 2022-07-30
MORE AT Google
Best pizza from my area. Hot and fresh all the time and friendly team. Well done!!! 👍🏻
Karen López . 2022-07-20
MORE AT Google
Honestly the worst pizza I've had from any pizza place in quite while, I mean how do you make a margherita pizza so badly!! Was so greasy the bottom of the box and somehow the top of the box aswell was covered in grease! I would say the best part of my order was the cherry Pepsi but even that was flat! So the best thing was the bbq dip!..also to mention my order turned up nearly an hour later than was first stated and god knows what the pizza was transported in because it was like the delivery driver had the box on an angle as most of the cheese slipped to one side of the pizza!...100% will not order a pizza from here again!
Matthew O'Reilly . 2022-06-02
MORE AT Google
£9.99 any size pizza collection only only wanted 12 minutes 4 3 pizza
M_N1TM . 2022-05-16
MORE AT Google
Wasn’t expecting that, two white girls smoking and doing makeup inside the shop. This shouldn’t accept at any cost, I hope manger or any officials should take strict action against this.
Lakhvir Singh . 2022-05-15
MORE AT Google
Online times are wrong . Also wrong time on the Pizza Hut online ordering service . Ordered and they said 12.15 collection. Turned up and they had no idea about the order. This could have been sorted with an apology ( because everyone makes mistakes, right?).However, no apology , anyway, waiting with 2 children for pizza in the rain now. So a 1 hour wait between order and collection 🤯. No idea how good the actual pizza will be when we eventually get it.
Ruth Knaggs . 2022-05-01
MORE AT Google
Amazing !!! people are friendly, great fresh pizza
Nicole's Videos . 2022-04-24
MORE AT Google
It's not my favorite pizza hit in terms of the pizza . I like the oily crispy ones and this one is healthy pizza hut🤭, so a bit drier. Some branches eg wandsworth and Kennington I think are the one who deliver to stockwell. Still have the old school fat oily crispy and fluffy pan pizza hut. But staff always polite food always on time and order always right. Thanks No complaints here obviously 😉
Lyon S . 2022-04-03
MORE AT Google
Disgusting Pizza Hut and should be shut down. Staff are walking around the kitchen and handling food whilst on their mobile phones. A short little chinese woman was doing this constantly. There are cobwebs on the wall and the place is super filthy. I ordered a Margarita and paid with my card but after I witnessed such vile food hygiene, I cancelled and received a cash refund. Staff do not cover their hair nor do they wear uniform. One member of staff had his outdoor coat on. The place is nasty and I'm surprised that Wandsworth council allows this. I made a recording of what I witnessed and have a good mind to upload it to social media. Absolutely shocking.
Neomi Bennett . 2022-03-21
MORE AT Google
Disgusting and greasy. Unedible
Lukasz Wolosz . 2022-03-17
MORE AT Google
DO NOT ORDER FROM HERE EVER!!!!!!! I have been calling the place for over an hour because they sent me the wrong order and the pizza wasn't cooked properly it was soft and soggy. Its ridiculous it says to call the branch directly online but no one answers the phone!!!!!
Gemma Healey . 2021-12-27
MORE AT Google
The pizza arrived over 30 minutes later than initially stated (total waiting time 1 hour 25 minutes). The reason for the rating was because the pizza did eventually arrive and was not completely cold as people stated in other reviews, if only I read the reviews prior to ordering then ordering from this place would certainly be out of question.
A S (Andys) . 2021-12-17
MORE AT Google
Pizza was supposed to be delivered in 30/40 mins and it ended up taking 1.50hr. I tried calling the hut over 10 times but there was no response. Food arrived stone cold. Worst Pizza Hut I’ve had.
Jack Barker-Gunn . 2021-12-12
MORE AT Google
Cold, dry and horrible and they don't even have the courtesy to answer the phone. What a joke.
Devon . 2021-12-06
MORE AT Google
Nice place to eat pizza with dine in services.
Piyush Prajapati . 2021-11-26
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Worst pizza ever, called up to check in order it took 1 hour 20 min, arrived stone cold. I’ve then called up 30 times and still won’t answer Do not order order waste of money
Wayne Lewis . 2021-11-26
MORE AT Google
Good tasting pizza but expensive and order came ridiculously slowly.
Mr. Chillihead . 2021-11-08
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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366 Opinions
So we got seated quite quickly which was good but it was all downhill from there. It took 30 minutes for someone to come over and take our order, when she did she said we better get the whole order in as soon as possible as the kitchen was piling up with Deliveroo orders; why on earth they weren’t prioritising seated customers I’ll never know. When we finally got our food which took an age they got the order wrong. We had to remind them half way through our burgers that we were missing the wings, another 20 minutes later they still hadn’t arrived. We asked to cancel the order of wings as it was just getting ridiculous and it felt like it was an inconvenience to them and no apology was given. If this business is going to survive you need better staff
224 Opinions
This place has nothing special to talk about, the food is okay, the staff is friendly but the service here is slow.