Based on 126 opinions finded in 2 websites
Based on 126 opinions finded in 2 websites
Nº 675 in 803 in Southend-on-Sea
Opinions
Consistently great service, my thanks to Osman and the rest of the team.
Adnan Babandede . 2024-09-29
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First class delivery very quick
john bullard . 2024-09-19
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Pizza Hut never disappoints! Their pizzas are always fresh, delicious, and loaded with toppings. The stuffed crust is a must-try, and the sides are great too. The service is quick and friendly, whether dining in or ordering delivery. Perfect for a tasty, reliable meal every time!
John James . 2024-09-13
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Some of the best pizzas myself and the family have had in a very, very, long time!! Well done team. We were spoilt for choice from the menu which has lots of original ingredients and combinations. We chose 2 large pan pizzas. A Hawaiian sizzler with additional olives and the new chicken and bacon club. The bread was fluffy and light. Toppings well presented and well proportioned. Hot and fresh. I couldn’t fault the pan pizzas in anyway and we all thoroughly it. I rarely write reviews on Google but we were so satisfied with the order I just have to share it with others. Thankyou.
J Wright . 2024-08-28
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Quick service and cooperative staff , thanks to Murtaza , one of the staff in the branch - made sure my pizza was warmed up despite me being late to pick it up. 👍🏻
Nida Jaffar . 2024-08-11
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The pizza was hot and prepared to perfection! Thanks Vani!
Leon Fitness . 2024-08-08
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Vaani was great help and a great service
Glenn Humphrey . 2024-07-21
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Service by Vaani in the store is excellent
Kishore Kunisetty . 2024-07-20
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Vaani’s service was great. Order came out very quickly.
Haritha Aithamaraju . 2024-07-20
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Vaani served me and excellent customer service
Garikai Mungwariri . 2024-07-20
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The Staff is really friendly specially Jahangir, I really appreciate their work efforts👍🏻
Muhammad Sameer . 2024-07-13
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Very friendly guy, I think his name was Munthasir. Allowed us to swap our drink and was generally very pleasant.
Sayma Rahman . 2024-07-13
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Good is always delicious, fresh and hot. Staff are very sweet! Would recommend this branch over the Leigh one (who burnt all of our food)
Dani G . 2024-06-21
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The pizza is amazing . Sam the delivery gentleman made my delivery . I mistakenly left my former address and he had to drive to my current address without complaining.
Bahemuka Mary . 2024-06-08
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Thank you Vani for adhering to my extra requests!
James Reilly . 2024-05-29
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Friendly, helpful fast service. Would definitely recommend. Thank you.
cindy jerome . 2024-04-06
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Thank you to Vani for great customer service! super quick and tasty pizza
Abbie H . 2024-02-26
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Can I was very friendly and polite pizza was excellent and hot definitely recommend Thank you
Sharon Hawes . 2024-02-09
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Huge improvement, I’m guessing new staff or management. Food is delicious (and has been the last 3-4 times I’ve ordered). The staff member I spoke to, Jahangir, was really helpful and gave excellent customer service. Give them another try! 👍🏻 order arrived hot and on time.
Sarah Earl . 2024-01-18
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I have been getting pizza delivery from this branch for the last 5 years and I have never ever encountered any issues. We order maybe once a month and every time we order it has been quick, hot and accurate. We don’t bother with any other pizza companies as it’s just easy dealing with PH. Well done to all the staff at Westcliff store. Bravo.
Oscar 2E1HWE . 2023-09-28
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Friendly and helpful staff. Good quality food.
Purdius Prime . 2023-06-08
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They've been cooking my pizzas to perfection recently, cutting the slices properly and everything.
Jamie . 2022-12-18
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Delivery delayed for over 2hours and pizza was cold. We had to collect it up and staff were not apologetic
Gorata sheila Mauchaza . 2022-10-21
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It was OK. Small store, good enough service. Disappointed that there are only 3 crust options. I wanted Italian, but they don't do it :-/ I still ordered a pizza, as I was hungry and it was still nice. I do love the tear and share here!! Would highly recommend that!!
Joanna Knight . 2022-08-29
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My local and foods always expected no complaints.
Martin Ryan . 2022-08-12
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Avoid Hamlet Court Road. Over an hour wait is ridiculous.
Claire Virgo . 2022-06-23
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Whata terrible service. I have an exemption of a face mask and did not have a card with me (which I do not need to carry by law) I was refused service unless I put a mask on which affects my health. The manager seems to think it's okay to discriminate against me because of that. What a joke. I will tell everyone I know to not shop here in the future.
Craig Warren . 2021-12-05
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Got sick after eating burnt garlic bread and some greasy pizza
이성준 . 2021-11-30
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Damm where is my spicy chicken strips And why did you burn my garlic bread And where can i find dips i ordered it's not in the pizza where can i find them?
이성준 . 2021-11-29
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Delivered 45 mins late. Burnt, not hot enough and tasted blunt..Poor customer service.
Sebastian George . 2021-06-10
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Nice pizza with lots of variability for good price.
Martin Cizmar . 2020-11-21
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Fast and good customer service.
Burton Kulas . 2020-08-28
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Well, I don't know if it was because I was done adulting/parenting for the day or that I was hungry, but oh my, I hit the hut and did not regret it tonight. The Mac was yum, pizza was scrum and the chicken dippers I stole from the children were great (taste better stolen) so thank you PizzaHut WOS you done good. 👌🏻
Natalie Osburn . 2020-07-23
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overpriced and disgusting pizza. couldn't even finish it. order from pizza gogo, it's so much better
vez . 2020-06-08
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Recently was diagnosed with celiac disease and I've been struggling with a take out that's gluten free but found that Pizza Hut catered. Admittedly, prior to this order I just ordered willy nilly without delving into deals and paid 17.99 for a medium pizza. That's no fault but my own. The delivery driver mentioned to me that if I ring up next time they could try and sort a deal that way. I've just managed to get the same size pizza and some wings for £15! The chap was very helpful and quick to arrange an order to suit my needs. Very appreciative ⭐
Faye Sewell . 2020-03-10
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I have ordered from this location for years and always had friendly helpful service. The food is as good as any other pizza hut. Consistently quick, hot and with no mistakes or issues.
Sam B . 2020-03-08
MORE AT TripAdvisor
This hut is a terrible location, the food is either cold or over done, the customer service is even worse, it's like they don't even care.
Bam . 2019-12-30
MORE AT TripAdvisor
Ordered said be 50 to 65 mins 2 hours later turned up, tear share garlic bread well done so phoned for another turned up over an hour for just that. And it was well done so cant eat and horrible. Very poor and lady answered phone was rude. Norm love pizza hut but shocking
Clare South . 2019-12-24
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Great food with a timely delivery service
Chris Wallis-Moore . 2019-12-17
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It's ok lucky I got mine hot, as the last time it was cold, pizza was ok garlic bread and cheese was ok, chicken wings were amazing as usual!
JH . 2019-11-09
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Poor. Ordered well in advance for delivery at a specific time. 25 minutes late despite being only a mile away. Food was barely warm so had to put the oven on! Shocker.
Alan Conran . 2019-09-25
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I ordered food hour and half ago was told it would be 30 to 45 mins for delivery rang store had phone put down 3 times managers would not come to phone spoke to HQ was told refund would take 16 days 2 hrs late pizza turned up was staved but out of principle i refused it a absolute sham I buy a good few pizzas from pizza hut but no more Ring dominos or papa johns
Wayne R . 2019-09-20
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I wouldn't even give u 1 star! No pizza for 3 hours and now not picking up the phone after 10 times calling you! Pizza hut westcliff on sea is a disgrace! This has happened more than once and would not be ordering again! Get your act together!
Sarah Howlett . 2019-07-05
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It was easy to locate and I got a deal on my order.
Adetoun Aroloye . 2019-05-26
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Love pizza hut always fantastic service
Joseph French . 2019-05-13
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No vegan option, good customer service
Aaron ketley . 2019-05-13
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Genuinely the worst Pizza Hut in Southend in terms of quality of pizza, service, delivery time & especially management. Waited 1.5 hours to be lied to by a manager Hasan who said the pizza would be another 2 mins, was then another 20 mins until we had to make a second call at which point Hasan did not seem to care that we had been waiting so long. When our pizza was finally delivered it was cold. Absolute shambles.
Harshil Patel . 2019-03-13
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2 hours waiting, keep being told it's on it's way, then to be told they've delivered to the wrong place, my place is so clear so don't know how. Then get told they've run out out of what I want after 30 mins asking where my food is.
Rebecca Mitchell . 2019-02-20
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Nice and friendly staff, pizza is alright, 🍕😂😂😂😂💦💦💦💦💦
EddTheBuilder . 2019-02-20
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Awesome servoce and great staff
INNOCENT SOLDIER . 2019-02-18
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We have never had a bad service in the many years we have been using pizza hut 2-3 times a week. Last night our order was wrong, burnt and cold. It was inedible and it went in the bin. Mya autistic son was distraught. He loves his no sauce cheese pizza. We are gutted because we probably will look for another pizza takeaway. Whoever works in the shop on Monday nights needs cooking lessons and the delivery driver needs some manners. He literally threw the food at my son. £20 down the drain. When you spend like £100 on pizzas every 10 days, you expect it to be edible.
liam chicken . 2019-02-12
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Only giving one star because there isn't anything lower. The most disgusting pizza I have ever had in my life . What a shame ! Never ordering again from pizza hut. Don't know if it's just this outlet or all pizza huts . Ordered a margarita and a chicken supreme. Both miserable and tasted horrific . Ordered at 9 30 pm on 9th Jan 2109.
aleem handoo . 2019-01-10
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Pizzas to die for, great staff a credit to your company
Nigel Burn . 2018-12-04
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Waited 1 hour 20mins called up wasn’t even out for delivery. SLOW!!! don’t bother.
BEN . 2018-11-23
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Delivery was about an hour wish i never ordered from here one pizza was burnt and it was that nice or hot same as the other one
Robin furnell . 2018-11-23
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Wrong order of dips, large pizza was soggy wet base on the buttom of the pizza. Nacho's were brunt. Never order again from this place, worst service!
akrpatel87 . 2018-11-18
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I've never had a problem with Pizza Hut before but on this occasion I waited a long time for my food. When it arrived it wasn't that hot and part of my order was incorrect. Apparently they were super busy though.
Lynne Khan . 2018-11-12
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Fast delivery -friendly staff -excellent food!
Liga Milesko . 2018-10-31
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Very disappointing, tasteless Chicken & Mushroom Pizza and not enough topping, crust 4cm wide in places, 1 1/2+ hour wait, missing ice-cream, Garlic bread hardly tasted of garlic and over priced. Pepperoni Feast £21.58!! Garlic bread £3.99 for 4 slices. This is delivery not 5 star restaurant, how can they justify this price? Previous order got a 7 inch Veg Pizza delivered when ordered a Chicken Supreme and they charged just over £20. I recommend Morleys opposite Aldi but takes 1/2 hr to cook Pizza.
Nick Smeed . 2018-08-19
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The manager of this store, Jay Fleming, is awful. Not only does he mistreat his staff but also allows other staff members to bully. I will certainly never be ordering from here again due to the disgusting management. Completely takes advantage of his employees.
tyler macpherson . 2018-08-10
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We waited fot the pizza more than 20minut and the pizza was raw.It was awful.We never come back.
Irén Kis . 2018-07-12
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Great pizza and choice of side dishes and excellent cusromer service. The delivery service is prompt and food always arrives piping hot. Love PH!👍👌💙
Timmy C . 2018-06-26
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Fast delivery and service good quality and standards food
Leszek Dabrowski . 2017-12-15
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this shop reminds me when i saw my granny doing naked yoga
Mark Wager . 2017-07-22
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Good costumer service. Good pizzas
Alexa Ruel . 2017-06-27
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Pizza is very nice bug a big rxp
Drew o'neill . 2016-05-31
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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42 Opinions
Had there waffle on a stick with upgrade - - was heavy and not nice - the upgrade was only good bit - very over priced also for what we got that shouldn't have been more than normal price without upgrade price 1 other issue - advatized rum n Rasen ice cream- only reason we went in as no where else had - for them to say they don't sell it anymore