Based on 310 opinions finded in 2 websites
Based on 310 opinions finded in 2 websites
Nº 447 in 641 in Waltham Forest
Opinions
I popped in to Walthamstow branch and we were served by krishna who was very helpful welcome and very pleasant to order with.
Alicia Glen . 2024-09-26
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very happy with the service very professional krishna lovey service
hocine arab . 2024-09-26
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Amazing food, lovely service by Krishna!
Ninad Pande . 2024-09-23
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The food was nice and hot , and the customer service was quick . The only complaint is how small the shop is and a bit dirty.Overall good experience thank you Krishnr.
Patrick Aseibe . 2024-09-23
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Great service by the deepak , love the food, my kid enjoyed a lot
Junior . 2024-08-21
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Very bad customer service also they never come on reception on time to take the order from customer. And the staff of pizza hutt is very rude mostly. The manager nausher khan always yells and delivery riders of uber and deliveroo
Abbad Sheikh . 2024-08-19
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The pizza was hot delicious and super crispy
vishnuvardhan reddy . 2024-07-25
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Good customer service and friendly staff specially Deepak because of that’s why I am visiting this store
Imtiyaz Khan . 2024-07-25
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There is guy his service is really good and his name is deepak Good customer service
Croydon Poomi . 2024-07-25
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Good serviced and every pizza i ordered was delicious.
NITIN JAMES . 2024-07-17
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Had a good experience. The pizza was delicious and well cooked.
Sarath prakash . 2024-07-17
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the delivery driver made sure the food got to me early and took care when transporting it he also made sure the address was correct
Darren . 2024-07-16
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I was working late at night and this was the only shop open in that area. They gave me a good pizza meal at that late in the night which i was impressed 👍🏻
Bashapavu Sandeep . 2024-07-12
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Pizza hut please do something about this place it used to be so good and clean now everything is a mess not even the workers are not clean once I saw a mouse entering the store come on When you have to order I have to scream hello anybody there why don’t you renovate the place make a window so they see the customers. I been to other Pizza Hut and they are so nice please do something and even the workers they dirty and I don’t to be rude but at least washed ur self and the clothes that you are working
Nobisya . 2024-07-11
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Love Pizza Hut, great service by the team
Rajesh Ginjupalli . 2024-07-07
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I recently dined at Pizza Hut Walthamstow and was thoroughly impressed. The pizza was excellent—delicious, perfectly cooked, and topped with fresh ingredients. The crust had the right balance of crispiness and chewiness, and the sauce was flavorful without being overwhelming. In addition to the outstanding pizza, the service was top-notch. The staff was friendly, attentive, and efficient, ensuring a pleasant dining experience from start to finish. Overall, Pizza Hut exceeded my expectations, and I highly recommend it for anyone craving a great pizza and good service.
Venugopal Catari . 2024-07-06
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The staff are really nice and my food has always been prepared fast. Overall happy
Iustina . 2024-07-04
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The food and service is great. Good team and shout out to Deepak for his service.
CHARAN NAIDU . 2024-06-30
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Excellent Pizza and sides …love the taste..staff was great all the time welcoming
Nithin Raipally . 2024-06-30
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Friendly staff, great collection deals, always enjoy getting pizzas from here. Thanks!
Hannah Elizabeth . 2024-06-30
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Staff was so helpful and supportive
durga hanumanth . 2024-06-30
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Excellent service and friendly staff
Siva sai Prasanth . 2024-06-27
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Fast service and delicious pizza. Deepak was really nice and help us with the best offer. He is really patient as the kids couldn't decide what they want.
Roxana B . 2024-06-26
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more than an hour for cookie dough that just needs to be heated??? the cookie dough was grainy and felt like i was just munching on pure sugar and ice cream was melted.
Laiba . 2024-06-17
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Amazing customer service!! The woman that took our order was lovely and I’d come back many more times if I lived in London. The pizza was also excellent!
Mila Karhu . 2024-06-15
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Had one of the best pizzas of my life! And the worker was super friendly and amazing customer service. I recommend this place! Best pizza place in London
Joonatan Karhu . 2024-06-15
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DO NOT ORDER FROM HERE! If I could give it 0 stars, I would. There is always issues with the orders, but today was the last straw for me. I ordered 1 pizza and an ice cream at 11:45 am, it is now 3:20 pm (over 3 hours), and it still hasn't arrived. I have no way of contacting the store as they claim that their phone is broken. I contacted their customer support, who said they couldn't get in contact with them either, so there is nothing they can do except email them and hope that they reply. Customer support said I cannot get a refund till they can contact the store. I understand that sometimes there are things outside of their control which may lead to a late delivery, but I think it is unacceptable to leave someone waiting for over 3 hours with no attempt to contact them and let them know of any delays. I don't normally write reviews (especially not bad ones), but I don't want any one else making the same mistake as me as now I am sitting here with no pizza AND no refund. : (
Yolly B . 2024-05-22
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The food arrived cold . and looked burnt!
Michelle . 2024-05-14
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Amazing service at Pizza Hut. For sure i will be coming back!!!
Claudina Oprea . 2024-04-24
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Currently writing this review from the front of the store after calling out for at least 5 minutes and being ignored by the staff. I even phoned them and they hung up on me. Thought this place was back on track but apparently not. Avoid collection from here.
Stuart Paciej . 2024-04-08
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man this place is really bad, worst pizza hut I been, if you order two pizzas one will be half burn or dry, one will have less cheese. I guess the person that works there hates there job.
GetTriggered . 2024-03-28
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Bad customer service and attitude
Hammad Sheikh . 2024-03-28
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The drink didn't come with the order ..
Michelle . 2024-03-10
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the food was not great at all, food wasn’t cooked properly and not fresh at all. Never getting it again
Li Ming Fu . 2024-02-29
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Great service, attentive, kind ans friendly staff.
Eidvilė Banionytė . 2024-02-13
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no BBQ source I ordered, and it was warm not hot as expected
Allen . 2024-02-03
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Some joke! I ordered a pizza. Waiting time 30-40 minutes, after an hour and a half the status - in the oven (it was still in the oven for over an hour), I called the pizzeria 6 times and no one answered. I decided to buy food elsewhere. After 2.5 hours I received the order I expected. After no contact, I sent an official email for a refund without expecting food. The only thing was that I was ignored.
Slawomir Herman . 2024-02-03
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I paid £2 extra for my pizza and they deliver the wrong one I called them they said they need the order number I order online I didn't find the order number the pizza tastes like card board
Harrison Bamfo . 2024-01-29
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Absolutely disappointed! Spent £27 on this!. If I had known this is what I would be getting I would have never one to Pizza Hut. Taste awful, burnt edges, horrible texture and no flavour!. I have had better gluten/dairy free pizzas!. Avoid going here if that’s what you want!.
Let’s eat Let’s Travel . 2024-01-16
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amazing staff, very friendly and nice, appreciated my religion and made me and my friend feel welcome
razz . 2023-12-19
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Nice worker. Very friendly. Quick service
Ariel . 2023-12-11
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Service was nice, food was good
Jax Jaroni . 2023-12-11
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Very good and delicious pizza. The service is perfect. Thank for everything.
Cikolos . 2023-12-05
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Brilliant customer service pizza is brilliant. Sadly the second piece didn’t come with that deal. It was you’ve got up on your menu but I think it’s almost like just eat, mustn’t put it on like that
Debbie . 2023-12-04
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I order pizza @6:20pm and order came 8:06pm estimated deliver was 7:00 to 7:10 It’s very bad service! No one answer the call when we try contact them. Didn’t get refund.
Shabz Noor . 2023-11-17
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Azan was so helpful very nice service
neha rani . 2023-11-17
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The foods good the staff and are friendly
George Gailans . 2023-11-16
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Amazing service friendly staff, good a great price
Navdeepjag . 2023-11-16
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Great service from Haroon, well greeted made me feel welcome
Noman Shah . 2023-11-12
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the pizza was very colddd and i had missing chips also the pitza was dry deliver also took almost 2 hours never ordering a gain and don’t recomend
Lucas . 2023-11-11
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Delivery was late no phone call to let me know and the good was cold
Blossom . 2023-11-10
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Ordered a collection and went to pick up but there was noone there. Waited 10 mins, including calling out, ringing the doorbell again and calling the store but no-one came. Finally some other customers arrived and between us called out loud enough to get someone's attention. No sorry or anything when someone finally turned up and our pizza was cold.
Kate Walker . 2023-11-03
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Got what I ordered really quickly and customer service was good shout out to Azaan he took care of everything really fast and friendly
Zarak Afzal . 2023-10-30
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I wait for food that’s received on time really like delicious and warm pizza love to come again Walthamstow Pizza Hut
M Nosherwan Mirza . 2023-10-28
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I always come here, and Suni is everytime so kind. The store is tiny but always clean.
Timea Varga . 2023-10-28
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The manager who works on Saturday, she is very good
Candice (MrsK) . 2023-10-28
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Drinks missing from delivery, not happy at all
Ricki . 2023-10-27
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Food was good but I ordered cheesy garlic bread and I didn’t get that they gave plain garlic bread
Najma . 2023-10-25
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Amazing food.. amazing management.. thank u Azan Bhai u are the best
Anmol Bukhari . 2023-10-23
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Quick and brilliant service! Best delivery/take out spot for pizzas in my local area!
Emily Pinto . 2023-10-19
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Great customer service from the guys here at Pizza Hut Walthamstow and food is always nice and hot. I order here often but thought this time I’d give a review
S David . 2023-10-17
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Firstly I ate at the restaurant later I go for take away, both the times i found the pizza same Fresh, Hygienic, Tasty and crispy. I’m loving it 🥰
Touseef Ali . 2023-10-15
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Got some of my items not present at delivery, had to wait another hour to get the rest of the order. Oh and the delivery guy couldn’t locate my street and my door but clearly on Google maps.
Stephane . 2023-10-15
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Pizza was hot. Really enjoyed it and got a pizza free because i collected
030 Fa1rry player . 2023-10-14
MORE AT Google
Quick service and excellent customer service. Thanks
Javed Iqbal . 2023-10-14
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Forgot stuffed crust on my pizza & and sweetcorn, yet I was charged for this not impressed, so I won't be ordering from here again!
Kierron . 2023-10-07
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Food arrived in good time. Delivery driver was nice too 😉
Samantha . 2023-10-05
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The deliver driver didn't know what our order was, stood outside for 10 minutes having to confirm everything, which meant the food turned cold. The seal on our pizza box was open, our wedges box was sealed. Delivery driver so so rude refused to give us our bottle of pepsi and our dips were missing. DISGRACEFUL SERVICE!!!!!
James . 2023-10-04
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The worse place to order pizza from
Abdulqadir . 2023-09-30
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I didn't receive the delivery, refund my money now!! delivery, not coming!
Nazar . 2023-09-22
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I ordered cookie dough with icecream, no icecream came with the order
Aretha . 2023-09-17
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as always great pizza, new hand crafted dough was really light and tasty.
Mustafa Ali . 2023-09-17
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no sauces supplied or substatutes
Graham . 2023-09-10
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I ordered a collection a couple of times recently and both times no one was there when I went to collect it. I had to wait 15 minutes for someone to come out even though I could hear voices from the kitchen, and the pizza was barely warm by the time I got it.
Fabrizio . 2023-08-30
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following an order for delivery which was prepared by Walthamstow Pizza Hut 106 High Street, London E17 7JY. On 25th August 2023 I ordered a stuffed crust pizza with jalapeños, green chilli, minced beef and ham. However, shortly after consuming the food, I started experiencing severe symptoms of food poisoning, including vomiting and diarrhoea. This was incredibly distressing and has greatly impacted my health and well-being. Obviously the food had to be thrown away immediately, my husband and I have had stomach pains all last night and the best part of the day with vomiting and diarrhoea which has only ceased in the past hour. I informed Pizza Hut and they’ve responded stating: “ the sample checks show the products we cooked as being up to temperature (74+ degrees C) before we served it, and there were no other concerns highlighted by the team. I’m sorry we’ve been unable to help you understand why you may have experienced these symptoms.” Highly disappointed I was refunded and we’ve spent the whole bank holiday weekend poorly cause their staff do not wash their hands. DONT ORDER FROM THEM!!
C Burns . 2023-08-29
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The order did not come i am very unhappy with this. Never ordering again
Angelo . 2023-08-25
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It was the 1st time to order from here. They obeyed the instruction which I provided and came on time. The food was okay as I selected gluten free crush otherwise everything was good.
Sophia . 2023-08-23
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Is second time when we ordered pizza and it never arrived to our adres even though website said it was delivered. Today service was totally disrespectful. Definitely last time when we ordered from this restaurant and I would never recommend to anyone.
Kinga D . 2023-08-19
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Great delivery guy. Really friendly. Thanks
Patrick . 2023-08-15
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Hard to comment on the service here as there is none. Waiting to be bought a pizza that had been ready for 20 minutes according to thier website. No one mans the front desk. Pizza is good
John Thomas . 2023-08-13
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3rd time ordering, and pizza "consistently" not cooked or pans not cleaned properly? Whenever I order, it annoyingly always comes from walthamstow market, the High Rd, (nearest to me, I suppose!?) Worse luck! Seriously, 0 stars!
Don Tony . 2023-08-08
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I phone them several time to order pizzas but no one pick up the phone.I went in person to order.I was waiting at the counter desk for more than 10 minute no no one attended me. I could hear the music from inside. At the end, someone came. I reduced my order to a single large pizza. Horrible customer service. I wouldn't recommend anyone to go this pizzahut (106 high St,Walthamstow)radio ins
ret amalan . 2023-07-24
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Food came late and cold! No sauces too! I am not happy at all! I am aware they charge for specific sauces! But usually the garlic one is always included !
Mariya . 2023-07-15
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I did order meal for my birthday, the Oder for£54.94 . When I go and collected the food , asked some sources (only 6 ) they were charged me £3.96 for 4 dips.. I aked for receipts they took newly 10 minutes while my pizza's on front desk.. my pizza box still big hole for the dip! But I still asked for dip they were not give as! If any other staff serve me I can understood but manager served me. Very disappointed customer service skills..
Keethananth Rasalingam . 2023-07-09
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Food was nice, but there was no dips with it. Also wrong bottle of drink delivered.
Gemma . 2023-06-27
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The pizza topping was dry and not fresh at all. There is no cheese at all. The crust was not cook well. It seemed someone untrained made it. I was a big fan of pizza hurt but now I am not gonna order online.
Irum . 2023-06-16
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Hi, I waited for at least 30 minutes longer than the estimated time I was given from just eat. I attempted to contact restaurant no answer, tried just eat and the call was hanged up. Your app was saying my food was delivered which wasn’t and the payment was taken but not even an update on my order. Eventually I managed to speak to the restaurant to hear my order was at least another 20 minutes. So really from the time I placed the order at 20.15, so far still no food delivered. To say disappointed by the poor services is the least to describe.
Elisa . 2023-06-10
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I'm not likely to leave a bad review but this business needs to learn about work. First no one was behind the counter and I had to shout "Hello" 10 times before being answered "I'm coming" after 5 minutes more no one came and I just left. not coming back to try. hospitality is a serious thing people with no experience thinks that everyone can do it but is not like that.
Federico Volpi . 2023-05-05
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I ordered food and I live 10min max. from this place. I called them and they said “we forgot to give your meal to the driver”. This is the second time, never again!!!!
Nikkol Maria Ondo Angue . 2023-04-21
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Undercooked pizza, not much cheese on the pizza, slimes texture. Not good at all!
Gabrielle . 2023-04-14
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Best ever. Try their new sourdough based crusts.
Alhassan Goussous . 2023-03-05
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Items missing and wrong drink & pizza size. Pizza very oily too. I’m so disappointed as I haven’t used this place for ages and definitely won’t be using it again!!!
Nicola . 2023-02-22
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Very bad experience the first pizza dough was blunt we didn’t say nothing abt it my friend walk in to the store to order another pizza he was left waiting at the desk for a long time after 3 min one of the staff come out sayin why you shouting they were so rude to him for no reason , we ordered from them only cause they the nearst pizza place to us , they dont even desrve one star , reckless staff definitely inexperienced 👎👎👎👎👎👎👎👎
Aimen Abba . 2023-02-20
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It's a takeaway place like a chinese takeaway. But staff takes ever so long to attend or prepare your order. Most of customers complain about service and timings. Seriously if it's not Pizza Hut place it would have been definitely closed.
Abdul Latif Mithawala . 2023-01-23
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Flat mate ordered food for delivery, waited an hour and a half and then ended up coming down to collect it himself. When he arrived food still wasn't ready, it's a joke of a store
Ben Walker . 2023-01-13
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Pathetic customer services. I placed an order and after one hour they informed me that they have cancelled my order. What rubbish is that????
Riz Ahmed . 2023-01-04
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Never pick up the phone. Somehow, I already know that if my order is late ,I'm not going to get it, and it is impossible to speak with someone about this. Is it like nobody is working there.
Gabriela Gabriela . 2023-01-01
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I would like to put a complaint in about my order today. I ordered 1 margarita and one vegetarian supreme. In my email confirmation it stated supreme. It didn’t state meat or vegetarian. It just said supreme. How will I know the order is wrong if it is not clear on the email for me to chase and change. I have spent over £40 on a meal, when me and partner did not eat as there was not enough food for the full family to eat. Only my 3 children ate the vegetarian pizza. When placing the order it did not state it would take more than 1hr to deliver the pizza. It state 30-40 mins which was not true. The pizza arrived cold. When I called the store manager at Walthamstow (Mr Ali Ahmed) he was not helpful at all. I ask if I could order a replacement and he said it would take 2 hours to deliver. He was trying to not get me to order. This is not acceptable. I would like a full refund on my order today.
Anser Khan . 2022-12-16
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Id give it -5 if I could, my family and I ordered pizza with 5 cookie doughs, total cost was £50. When it arrived no ice creams with cookie dough, and 1 cookie dough was even missing. We called Pizza Hut the people there kept blaming the delivery guy whilst the delivery guy was blaming the people working at Pizza Hut etc. so unorganised didn’t even refund for the missing cookie dough and ice cream, the pizza was also cooked unwell etc, tasted awful. very disappointed and so over priced for horrible service will never be ordering again. Not the first time this Pizza Hut delivered missing food, have had this problem before too.
Sarah . 2022-11-20
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Friendly service and the pizza 🍕 was great enjoyed it. We'll guys keep up the great work
O T . 2022-11-03
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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