KFC Leyton Mills - Retail Park in Waltham Forest

Got zinger burger meal, burger was do cold I asked to be changed, and the second one was microwaved to make it hotter where the lettuce was literally melted from heat. You can't be doing this to people's meals had to refund my money back. Staff and chef very bad ,specially the guy who does the burger's rude. Never eating from here again. Bad

I always come here when I want to eat KFC.

Worst experience i was waiting for the hot wings for a long time. The staffs are insufficient and very slow

Even worse than the South Woodford branch. Hygiene standards non existent and extremely slow service, avoid.

Poor service have got a clue what they are doing at Leyton mills poor around .

Very bad service missing chicken and less staff to work

Always getting orders wrong. The guy I saw he didn’t put enough chips for the order, I asked him if he put enough chips, he just goes yeah yeah, got home just to find out 3 chips were missing. This kfc needs to give better training and hire more people. The wait is ridiculous, next time I will be double checking my food. Can’t get a simple order right. I called nobody even picks up.

No box for the boneless banquet as apparently they don't do that here. I order that as its convenient to eat in the van. They don't have bbq sauces either! Seems like Management need to put their hand in their pocket and provide the service that people come to KFC for rather than being tight and ruining the experience for customers who pay a lot of money for this food. Very poor

Slowest fast food I’ve ever experienced.

I waited 35 minutes for my food in the shop they kept saying chicken is cooking loads of customers waiting for their food and the staff were rude and unapologetic. Inside was dirty tables weren't cleaned and toilets were disgusting. Would not recommend at all.

Dirty tables, poor service, and I am sure that they didn't change the oil for a while!

Was ok but nothing fast about this fast food. You must order from the machines, no service at the counter yet it still takes like 45min for your meal 🙄 and mines came burnt, had a normal burger meal box combo but I was soo hungry by the time I got it I had to make do (still didnt finish the burger). Think there is a KFC on the high St, I'd advise you go there instead

The toilets are absolutely disgusting. The floor is sticking, it stinks in.

I ordered 10wings meal and 3 wings separate, the staff said it was in one bag but when I went home it wasn't, they didn't give my 3 extra wings, the buffalo burger I also order smelt of armpit sweat, it was absolutely revolting, I never review food but this made me want to go out my way to review it. I will never eat here again you guys hygiene is absolutely disgusting.

Resturant is absolutely shockingly dirty. Tables dirty , left over food on every table . Floor not swept tables not wiped. Had to ask for a table to be cleared and cleaned as left over food and rubbish on every table. Had my father with me who needed to sit for a few minutes with a coffee. Otherwise would have stayed.

This place is very good for all you like to eat at KFC so go and try it out for yourself

Not the best KFC in the area. Went here yesterday and wasted my money as I left most of it and only ate the fries. The chicken was dripping with oil that tasted stale and it had no flavour whatsoever. Went to the toilet to wash the grease from my hands and alas no soap in the so as p dispenser. AVOID.

Super slow service. Asked 15 minutes to wait, food arrived 30 minutes later. Never ever go there again.

The popcorn chicken was enjoyable, and the fries were decent. The wrap was flavorful, similar to what I've experienced at other KFC locations—nothing extraordinary. I was disappointed to find that they had run out of tomato ketchup.

Wonderful complex where shopping,clothes,food, DIY equipment, gifts,and cards. There is even a petrol station on your way out. No car W14 is right there too to help. It is a great place with lots of amenities #Asda #Card Factory #Starbucks #TK Max #Next #Subway #Poundland #Sports Direct #Burger King #Curry's #Childrens Park

Fast service but the restaurant is absolutely filthy.

We had dinner there, just like that, fast food, we had it near the Apartment, and the Leyton Metro station.

Extremely slow. Uncomfortable seating. Zero napkins or clean wipes. Men's toilets stink. No mirror. Taps to wash your hands utterly useless. If I am in this area again and I am hungry, I will lick the dirt off the car tyres outside.

It was dirty and the trays were filthy 🤧

I come here when I fancy a KFC I only have a two piece meal. It fills a hole.

Good place to sit and eat! If you want to eat in! 😋 Best KFC 🍗 😋

Asked for table service, food came as I ordered, staff looked tired

Why is there an absence of working order machines and only 2 staff members in a busy prime busy shopping area like this. ALSO cash only if you wish to order at a till.

Service very poor. Including the way they speak. And order preparation time is very highly. Even though it is a dine in order. They put that in to a bag. In the screen, order was shown as ready. But counter was not ready to provide it. Food was not that bad. Any way not Reccommending.

Ordered a family bucket of 14 chickens. I must have got 4 nice size chickens and 10 of the smallest and most scrawny chickens I’ve ever seen in my life. This is after waiting 20 minutes for the order. Staff really don’t like serving customers from the till so best to just use self service and hope for the best. The drab interior really needs a makeover. Front door didn’t work properly.

I love the chicken wings The burgers Finger linking

Messy tables and long waiting for food. Toilets are not properly clean.

Leyton mills KFC food is rubbish. I ordered Mega box. Inside box Chicken size and wings size almost similar. Very small pis chicken. Also very dark colour chicken, that's mean oil is over burned or chicken over cooked. Wings two pis, one pis very small and bone are broken. Food quality overall rubbish. I do not recommend Leyton mills KFC anyone. Please check the pictures. Food authority should check and monitoring KFC food. Which KFC branch run by Sri Lankan people, those branch food is disgusting. Thanks

absolutely do not come here, if you want KFC go to the one of the high street. Every single time they have messed up my order and then deny it. I ordered a zinger box meal and a boneless box meal both large with extra gravy and 3 more hot wings. I receive 3 hot wings, zinger box meal small, no boneless banquet and just 3 boneless pieces. It is an absolute joke that I pay so much money to get scammed. I will not be coming back here until there is a much needed staff change .

Food used to good. Not good anymore. Everything is too salty. Just follow the recipe. Can't be that hard. Avoid this kfc

Strange experience for a tourist. The menu seems for an Indian chicken fast food. Nothing to do with KFC classic recipes.

Not as it use to be. There's no taste at all when it comes to flavours and spices. Over salty chicken

Food was fresh and hot ,good seasoned fries.

Worst KFC in UK. From food quality to service, can’t believe any KFC can be worse than this one. Look at the size of the wings, don’t know where they get it from. Asked for plate, tissue and ketchup, the lady gave me very disgusting look and just dump on the counter.

I just had 14 hot wings and it’s just tiny little too small , I don’t know what to say but for me I pay money and i should get right portions .my order number is3229 and receipt code os 107041006233229. KFC Leyton mills thanks.

The worst kfc in the whole of UK. The staff is so rude, all of them. They really need a hygiene recheck in that kfc. The chicken tasted like it was fried from the day before. Please don't buy anything from there or you can be sick.

Placed an order on the self order screens, no paper came out and luckily I was quickly able to take a photo of the order number. Waited patiently for my order to be called out despite the processing screen saying that my order was ready, I realised after a while that the pillock calling out the order numbers had got my number mixed up when I challenged him he realised and without an apology just walked off behind the cooking area. I took the food bag and went, later on I realised that I was short of chicken but it was too late for me to go back to challenge them again as I had left the store. Should I be opening the bag and checking every bag and bucket piece by piece before I leave the store ??? The staff are mostly students from India who have been undertrained with no sense of customer service or manners. A happy customer is a returning customer, the management should not take it for granted that they will have a secure revenue coupled with poor customer experience.

Overall its good, apart from strange and homeless people coming in asking for change while your eating and staff doing nothing about it,

I just came in about an hour ago to buy some chips but most of them were burnt. I only had a few and I feel like I wasted my money. This has happened before. Not good.

My God i will never eat from there again food was tasteless you could count the fries on one hand. Know i wouldn't give any recommendation to anyone

This KFC used to be good. I you order bargain bucket please check on the counter your food before leaving. out of 10 pieces of chicken at least 7/8 piece are well below standard, also despite its busy, I don't understand their chicken feels 1 day old not fresh at all. Perhaps they don't change oils often or using chicken which is nearly expired. Rice portion are only 2 spoon of rice in the container, it's like they think when people going to open they wouldn't see, I mean what is the point selling Rice when there are none in the container. Five lads, Manjaro and smoke & pepper are expensive than KFC but at least you eat fresh and tasty. I guess KFC abusing their busy location and letting the standard down. My kids sometimes ask for KFC, just for the kids I go there. But from now on I'll be checking my food on the counter. Plus corn are absolutely rubbish, same old rotten feel to it. Fried chicken color is extremely dark brown not like old times. This is very very sad. I don't say that you do should not buy but check your food before leaving the restaurant, otherwise you'll be massively disappointed when you go home.

Nice, clean, however on our visit, only cash payers were served at the tills. Card payments were self service only.

What's going on with not accepting card at the till?? I couldn't use the blue light discount and pay contactless because the barcode won't scan on the self-service machine.

service at zero. the place is below the bottom!!!!

Very small piece and hardly any chips 🍟 and the service very poor

I feel there is a lot of room for improvement

This KFC used to be good. I you order bargain bucket please check on the counter your food before leaving. out of 10 pieces of chicken at least 7/8 piece are well below standard, also despite its busy, I don't understand their chicken feels 1 day old not fresh at all. Perhaps they don't change oils often or using chicken which is nearly expired. Rice portion are only 2 spoon of rice in the container, it's like they think when people going to open they wouldn't see, I mean what is the point selling Rice when there are none in the container. Five lads, Manjaro and smoke & pepper are expensive than KFC but at least you eat fresh and tasty. I guess KFC abusing their busy location and letting the standard down. My kids sometimes ask for KFC, just for the kids I go there. But from now on I'll be checking my food on the counter. Plus corn are absolutely rubbish, same old rotten feel to it. Fried chicken color is extremely dark brown not like old times. This is very very sad. I don't say that you do should not buy but check your food before leaving the restaurant, otherwise you'll be massively disappointed when you go home.

Nice staff, quick food service, fresh food.

Food is always on point here, chicken is fresh and crispy, unlike the branch in Mile end where they are more hit and miss

I had the worst experience here the other day. The cashier called out my number and checked my receipt and then gave me the wrong food. I didn’t want to complain so I just kept the food and then she calls me out infront of the whole store saying I took the wrong order. When I asked her for a solution she was like i don’t know and then called her manager. The manager started getting rude and saying don’t you care if your order was wrong why didn’t you say anything. I told him I didn’t want to be rude because the store was busy. He kept shouting at me asking the same questions. He pulled out the receipt for the person it was supposed to be for and the lady the food belonged too agreed with me saying the cashier called out my number and not hers. Then he processed to say I have to pay like £2.50 more and then I asked why am I paying more money when I paid more for my food than what food I was given. Then after shouting at me infront of the whole store realises my food was worth more and then tells me to just leave and to give my receipt to him. Other customers were also shocked by the way they both spoke to me and I’m obviously not coming back again.

This place has been recently refurbished. Great new and clean look. Plus staff is quite friendly. They also have a self check out counter which is a great installation as queues can build up quite quickly 😀

Look tidy and clean. The staff are helpful enough.

They changed the size of chicken, similar size if you compare with the wings.

I have had a deliveroo order from there, they always lying to customers about they have no ingridents. Very rude approach to customers.

Very bad customer service people are working here treat customer like they are boss of kfc

One of the girls at this restaurant is so rude. Not in only one occasion but several times.

Great food and plenty of seating! The staff seem the same as in most KFC's. I have had quite a few occasions were my order has been mistaken which is very annoying as the same thing happens to me all the time at the KFC on Leyton High Road. Not too bad overall, a pretty good spot to stop by if you're looking for a quick meal.

Все знают KFC,всё вкусно ,быстро

Extremely disappointing, used the interactive screen to order food for eat-in. It prompts to add table number so order can be brought over when ready ... sat waiting like idiots only to be find out when enquiring about order that our food was just sitting on the counter getting cold exposed to everyone until we picked it up, due to staff shortage. The food itself was cold, overcooked (very dark, not golden brown), extremely dry and tasteless. Some of the food, instead of crispy batter was soft as though it had been steamed rather than deep fried. My wife had ordered a tea but they didn't have any teabags (the outlet is within walking distance of a large Asda) so ended up with a bottle of water instead. No sugar supplied or offered with my coffee so had to go back to the counter to ask for some. Overall the whole experience was very disappointing, the food is nowhere near as nice as it used to be especially considering the prices now, I would definitely not be returning.

Shopping at Asda, B&Q was great.

The staff need training in customer service. The place has gone downhill and the food has given me a stomach aches.

Хороший заклад, хороше місце. Можна зайти швидко поїсти, дуже хороший сервіс. Не вистачає чистоти, часто дуже брудно.

i wouldnt even give it one star. literally disgusting service. took so long for the food and only got one thing. the chips had a hair in it (im blonde and the hair was curly & brown so clearly not mine 😭) i felt like i was going to throw up. they dont wrap the chicken up and its rlly messy for if ur getting a box meal. also as of 16.03.23 there is a rlly gross smell in there. do not recommend 🚫

Two self service machines and a manned till. Has a decent amount of seating and toilet, which is helpful. Can get very busy during to location.

The staff are not polite with tourist

Doskonala organizacja pracy, menadżer pracuje z innymi, chwali za dobrze wykonany serwis. Smacznie, czysto. Aż miło tam posiedzieć.

rude staff always telling people the blue light discount is not working, not even informing the customer until after making the order this has been going on for a long while now.

Clean when we visited, other than that it's the average KFC 👍🏻

Fast service and a clean place. Very convenient location.

Ordered a 2 pc colonel meal but got only 1 pc. Was almost done out of a third soda if I didn't pull the guy up on it. Be it kfc or mcdonalds, the guys in London always get the order wrong and I end up being ripped off. Never happens in my local kfc in Pitsea. Those guys are legendary in comparison.

Relatively small branch. 2 touch screen self order terminals and one person on till. So ordering food can be slow like all KFC.

Very RUDE staff, not at all understanding if you have an issue (especially the manager). I used to go often but now have stopped.

Sometimes the chicken is so small you question if it is a chicken. Staff are wonderful no doubt and location is good.

Very rude and unfriendly manager. I wouldn’t go back or recommend.

Service can be hit and miss, sometimes very slow. No complaints about the food.

it's a KFC...generally the the same all over and this is no different...the staff are friendly and service is prompt...

I had stomach ache after this food, I did not eat nothing before. I am not going to come back there.

Ordered on the app Checked in on the app Food prepared quickly and as expected. Seating inside and outside. Inside seating and tables were clean. Food as you would expect.

KFC had really disappointed me with sugar free drinks, as a Pepsi fan having sugar free is an insult to my taste buds, apart from that, I found the food to lack the KFC taste flavour

Absolutely the slowest service ever! I don't know how they do it but it's every time. And food always tastes tad more greasy and not very fresh. Avoid if you can.

I had been to leyton kfc was served very well the staff named Jessica was very helpful .Happy customer.

Most dirty kfc in East london. But the best chicken wing taste from everywhere only one reason I go there

Taste is goood Food is fresh and hot

Food a bit dry and bland. No sauces. Served myself but could have got a smile from staff would be nice

Very busy store, halal good. They missed out on an item from my order which meant I had to come back later to collect. Good seating and free parking

Didn't even take my order after being ignored for 10mins

if you go there at certain times when food is being cooked fresh it is nice. otherwise KFC standard offering

Very disappointing in term of food, I got family bucket…was soggy…by the look I could tell that it has been in hot canopy for long,

Food was OK but its poor sanitary eating in let's it down. The staff can't cope cleaning it. Do not use the toilets.

I have ordered wrap without salad...but they gave me this...next level service..thankyou good worth for my money

Food was good however I feel the staff at the counter need to be a bit more friendly towards customers. What happened to acknowledging customers, greeting them and saying thank you?

Good place for nice chicken in KFC recipe.

It's not what was advertised, it's a regular order for me (due to late night shifts) the size of this is below what the regular size is, I have tried to explain the situation to the staff but their rude behavior did not allowed me to finish first and the next thing that I've been told is that they do not understand the problem with the size of my portion and would not so anything to help, did not even consider to get a refund, but wasn't offered that either

A lady was waiting in the queue for 10 minutes, as everyone else. On the moment she got her order, it was already cold, as the meal had already been exposed but no one called her number. On the time she got her meal is was cold, and she told this employee that her burger is cold, as him reply " Bin it, if don't like it". I took a picture of him . So if you want to be treated like that, best place to come is KFC Leyton ! Thx buddy for being rude !

They don’t have enough staff to surve at counter even though they know it's sunday they should have enough staff and openly saying we don’t have staff so you meed to wait stood there for about 20 minutes to place an order…