Pizza Hut Delivery in Lewisham

Got called a liar for complaining my pizza had no cheese. I know it sounds stupid out loud but you guys made it a reality! Got told we were lying to get free food... i dont want free food i want what i paid for. Sauce, cheese and dough, 3 ingriedients but you could only manage 2? Delivery driver and manager are disgusting, no customer service skills

Horrible pizza. Do not hesitate to order it. The pizza was burned. I ordered extra ham and extra mushrooms, but it seems they ignored that. I ordered large pizza (10 slices) as you see at picture the slices are not equal! Absolutely disaster!!!! Chicken wings also are burned!

Just spent 10 hours in a&e because of how badly this place gave me food poisoning! Avoid at all costs

Great food paired with superb service as standard. Packed with friendly staff, Vinod is exceptionally helpful. My only regret is that, I just can’t take a photo of the while pizza… it’s too good, and never last long enough!

Slow delivery. I live 12 minutes’ walk away from this branch. It took nearly an hour to deliver. Disappointing

Very good service, we got even additional garlic souse for free :) Tasty pizza. Will be back!

Vinod was very happy and helpful. Service was quick and prices are fair. Will be going again :)

The taste was too good and the service from the staff was good,happy to come back again

We ordered a pizza for collection asked for a large pepperoni pizza. When we got home what a disappointment a burnt pizza just smothered in bbq sauce we couldn’t even eat it. Not a pepper, onion, tomato base in sight. Revolting. The chicken wings tasted exactly the same as the pizza. Complete and utter waste of money. Should have opted for a chip butty from the shop next door. Never again.

Waiting to see if the salad is OK as looked a bit blown The spicy honey chicken strips went very quickly! Pizza was good as were the cheese bites .. really good value as we collected

Excellent service, really lovely and friendly staff. Pizza taste good as always too 😋

Foods alright, staff can have mood swings here and there depends on the day of their menstrual cycle

We're local and have used them a few times over the years. Always been happy.

This is the only pizza hut that delivers to my area. In 15 years they have never ever delivered to me a pizza that tastes anything like you get in any other branch. It's a franchise I assume and the staff just don't care.

I made an order only for them to tell me that they have delivered and also got payment for it when no such thing happened. There was another time when I rang up and the operator could not speak English well and did not understand what I was saying. The phone line was also terrible. I ordered for an Indian instead

I order from this store pretty often, normally they are just fine. Today the driver was very rude and this one incident is enough to leave feedback and warn others about it. When you spend 20 pounds for pizza + delivery fee the least they can do is to have drivers with basic people skills.

Thank you Nawaz, very polite gentleman. Pizza was nice too.

I've never had a bad experience here. Always very good pizza, delivered quickly

AVOID!! Been waiting over two and half hours for two pizzas. Phoned up twice and they haven’t got a clue what they’re doing. First told us the driver was on their way, then put us on hold for 5 minutes second time. They don’t seem bothered in the slightest. Ruined our night. AVOID!!!

Waited almost 2 hours and was told it was on its way 40 minutes ago and I live across the road. Called 3 times the guy on the phone didn’t understand a word I said replied to everything I said with yes its on its way, yes traffic like hello I can walk to you in 3 minutes what traffic at 8pm still haven’t received my order

Food was delicious and Sri was well mannered in handling the order.

Do not order. Order never came but was confirmed that it did. Driver never showed up and when I called them, they never picked up, apparently some technical issues, there is no good way to contact them. DO NOT ORDER. Very disappointed.

Just ordered a 2 pizzas for delivery and the pizza were so good! Still hot and was delivered quickly. The actual pizza’s were cheesy and had plenty of toppings. I needed to add something to my pizza so I called the hut and spoke to Ahmed who was so quick at sorting out my query over the phone! Defo order again!!

Our pizzas were wet with grease to the point they were falling apart when trying to pick it up. There was a bubble on the box it was that greasy. They also didn’t give us the extra dips we payed for🤷🏻

Very very bad services give by staff also without confirmation our order given to some else n we have to wait another half n hour for making new pizza.

Great Service from Hisham. Thanks!

One of the best pizza huts I’ve used.

They are overrated, one star is well above what they deserve. Good that it came wrapped into a pizza box otherwise I wouldn't have guessed what it was.

Worst pizza hut ever we got a delivery wrong and manager was rude. We didn’t order but used my phone number and address and keep asking money

Was becoming a regular client and now decided not to order from here ever again, took over 1hr 30 min, chicken was under cooked driver was rude wrong order

The customer service was very good and the food was great and was prepared very quickly! I was served by a very polite and friendly young man named Mushtaq who made the overall experience very enjoyable! I will definitely be ordering from the Lee Green branch again :)

I don't know who made my Pizza but I will definitely tell one thing the taste was out of this world and I can easily sense all the flavours of the toppings in it, simply superb. Thank you PIZZA HUT, LEE GREEN for this wonderful pizza, I will be ordering from here more frequently.

Why does it take an hour & a half 4 a medium pizza?! 🙄

Food is fine when you finally get it says its ready then it ain't and the staff are not friendly and just leave you standing there and ignore you awful ...

Quick delivery. Extremely accommodating and friendly service.

The staff was very friendly, but I had to wait quite a while for my 2 pizzas

Ordered online, didn’t get what I ordered. When I called the shop they told me I was wrong, left the phone on the side & could hear the whole conversation they were having about the situation. Rude and unprofessional. I will never use this store again!

Rang pizza hut as my pizza did not arrive on the time it had meant to be

Our delivery driver Ben was amazing so happy and friendly, sadly I didn’t have more cash otherwise I would have given a much bigger tip!!!!

Very nice time of delivery and good taste of food

Very happy with my order. Came exactly when it said it would. Pizza arrived warm and was perfect. Will be ordering again.

Very quick. Food is well cooked and tasty. Staff and delivery driver were very friendly.

Excellent customer service. I got a call a bit after I ordered saying they didn’t have the cheesy triangles that I ordered so they gave me potato wedges and free extra chicken strips. The pizza it self was warm and delicious and arrived quicker than expected.

Food arrived 2 hours late and cold

If I could give half a star, that's what they will get. What ever you do don't order for delivery. Waited over two hours for my pizza. Had to cancel my order, make my way there and get a refund. Customer service is appalling. They will keep you on the phone whilst their taking orders as if you ain't even there. The worst service ever. They should never lie to customers. You have families putting their trust into you, waiting for a service to deliver. They should just close that pizza hut down or definitely rehire new staff. I will never be ordering for there again.

The app was playing up when I placed my order. I phoned the shop and they managed to help me so much. Very appreciated thank you.

I had pizza from this specific location more times than I could count and it was alright. Unfortunately my last order fell short of expectations. The pizza was completely inedible, with a strange soapy/perfume-y taste. Huge waste as it all had to go in the bin.

Terrible service ordered pizzas after a long day at work for me and my son told would take 90 mins I phoned after 1 hour 20 to be told I dont have a driver it's coming the guy who answered was very rude. Then tried to call back the phone line was down DID NOT RECEIVE THE PIZZA WHICH MEANS SOMEONELSE RECEIVED OR THEY DID NOT DELIVER I WANT THE MANAGER TO PROOVE WHICH DOOR IT WAS DELIVERED TO BECAUSE I DIDNT RECEIVE IT I WANT MY MONEY BACK 😡😤😡😤😡😡😡😡😡😡

Sat waiting for a pizza 2 hours after ordering it. Can't speak to anyone to complain or cancel as I am just being hung up on whenever I call.

Excellent service, and pizzas arrived hot and delicious...first time ordering directly from the restaurant and best pizza hut pizzas we've had! Definitely will be ordering from Burnt Ash/Lee ..

I called to make an order for my kids and I was told they do not deliver to my address when I get thousands or flyers posted through my letter box specifically from burt ash road, so technically I’m cleaning up after their mess every-time but I can’t even place an order with them, ridiculous!!! I live a 4 minutes drive away from the restaurant?????? How does this make sense?

My god, when pizza hurt get it right it the best pizza on earth, but this place is just bad, The pizza tasted cheap, nothing like PH

Small Pizza Hut branch, for take away or collection only, making good and tasty pizza and all the other sides. Staff is friendly and overall fast in the preparation of your order.

Very poor customer service and slow delivery. Over 2.5 hours wait for a pizza, with no up to date information on the website when ordering as to delivery waiting times. Shift manager also very rude.

I ordered a Gluten-free Pizza through deliveroo. When the pizza arrived it was a Gluten pizza instead. We called up Pizza Hut in Lee Green and the manager himself did not once take responsibility! We told him if they were unable to cater for Coeliac Disease they should have declined the order or informed us. His excuse was that deliveroo were the ones to blame because they delivered the food. Which is a ridiculous excuse as Pizza Hut were the one who cooked the pizza. People with allergies should be taken seriously as that night could have ended up with a visit to the hospital !

Good and quick service. Helpful staff. Quality pizza

I called to order a Saturday night treat for my niece and nephew as I’m baby sitting! Can I just say the telephone manner of Santana was not only polite but helpful and patient! Urged me to write a review before receiving our pizza!! ☺️Xx

I'm surprised by the rating, I've used this hut about 8 times and always had fantastic service. I tried Eltham coronet today and they messed up everything and were so rude. This one is definitely the best one in area

My last visit, the delivery man at the till folding boxes was extremely off putting that I ended up throwing the pizza away when I got home. His hands were extremely dirty and he obviously had an old cut with dried blood on his finger. I just couldnt get the image out of my head and as a result could not eat the pizza.

DO NOT ORDER TAKE AWAY / DELIVERY Absolutely terrible service spent £22 and the food never even turned up and it said it was delivered then when I tried to call the restaurant the phone kept declining and no one would answer please please please do not order from here!!!

I was surprised to see this rating on Google as I have ordered twice already from this branch and have had the best experience so far in pizza deliveries. Food arrived popping hot and the pizzas were full of fillings. I couldn’t catch the drivers name but he was super friendly and kind.

If 0 stars was allowed I would certainly give this as 1 star is honestly even too nice. Very poor service my pizza was delivered and it was burnt. The worker laughed in my face when I expressed my frustration. AVOID this Pizza Hut!!!!

debacle, late and under cooked. emailed pizza hut, no response

im not surprised why this shop has 1star reviews, how can you even give something like this for a person to eat?

Bought medium size pizza ask for barbecue base got tomato bought wedges were like nomal mc cain chips.not happy second time same mistake..

Food arrived, as I went to tuck in we found the pizza was raw, the dough in the centre was completely raw and uncooked. I called the shop and all I got was an answer phone saying due to a technical fault they can't answer and to order online. I gave it 1 start as that the minimum I can give. I would have given it 0 starts.

This Pizza Hut in Lee is atrocious waited over an hour for my delivery kept checking my status all of a sudden it disappeared like I had not made an order dont waste your time trying to call them the phone line continues to have an automated response telling you sorry we are unable to connect best advice order elsewhere or go and pickup your pizza elsewhere forget the convenience of delivery from here

Never had problems from here before, but recently it's not been great. This time we ordered, 25 minutes after delivery time no order and said its been delivered. Called up and the women was rude, said she rang the driver who said its been delivered. Then she hung up on us. When we rang back she said she was the manager and that she was scared of one of the delivery drivers so she didn't want to do anything about it. DON'T ORDER FROM HERE!

Ordered food scheduled 1h from placing the order. ETA 20:00, food doesn’t arrive till 21:00. Tried calling the hut not once but 8 times, no answer whatsoever! Never am I going to ever order from here again!

Do not order!! They take your order and your money and do not deliver or answer the phone, worst customer service!!

Great service and good pizza, we had an issue with our online order so rang up the store and they were very helpful and upgraded the order for us. The delivery was really quick and the driver Abdi made sure everything was contact free/covid friendly.

I just got my pizza delivered by a friendly guy called Abdul. The delivery was very quick and the pizza was still hot when it arrived. Thanks a lot!

Personal calificat. Produse de calitate

Its only delivery at the moment but it is quick, easy and accessible if you live nearby!

I ordered a pizza today and the status showed delivered (when it hadn’t been), I called the branch and the manager acted promptly and got a hold of the driver. The driver called me and was at a completely different location than my address l. I explained to the manager my pizza arrived 20mins later than expected and it is cold. He said he’ll send a new one and he did just that. It arrived pipping hot with a complimentary drink and garlic bread. Top service !!! And amazing quality pizza!!!

Always superb service, pizzas are perfect every time. Love this place 🥰

We went to buy two pizzas. First of all the pizza was very bad and I felt that it was uncooked. I couldn’t even recognise that it was a pizza.

This is the worst pizza hut franchise there is. Me and my partner ordered multiple multiple times across 5 YEARS. Many orders were WRONG when delivered and several times they sent BURNT food. One time we waited over 4 hours. We tried to call and cancel but the store hung up the phone every time they picked up. They delivered AFTER midnight. The only explanation is terrible management. That's the only reason I can think of. The owners do not care for quality or standards. If you like Pizza Hut and live nearby - don't even bother giving them your money. Pizza Hut should close this branch or sack/remove everyone who works there. Awful, terrible, and every single other adjective you can think of to describe this place.

I know how hard people are working to satisfy everyone's needs but , i just made an order for one medium and one small pizza . Paid 36 pounds for them and not even one sauce dip from them . Makes me laugh . 😂. See ya

Don't bother going here. Staff are a joke. Lady making pizzas was eating ingredients whilst doing people's food!!!! COVID 19 is still around!!! Cross contamination or what! Service is so slow I could of made my own pizza from scratch.

Friendly and responsive. Excellent customer service. After an error in the order they provided a whole new pizza!!

DO NOT BUY FROM THIS PLACE!!!!!! I ordered 3 pizzas and 2 different sides from this place for a specific time. The delivery came 40 mins late and the pizzas had completely different toppings to what I had ordered. Apart from this, one side was different to what I had ordered. Pizza wasn't nice either. ABSOLUTE TRASH, WOULD NOT RECOMMEND TO ANYONE!!!!!

Got my order completely wrong and when I called to see could i get the right one I was continuously put in hold and hung up on until finally UberEats refunded me. Poor show from Pizza Hut.

3 hours for a delivery! Rang when it was 1 hr 30 mins in and was told i had to call back in 30 mins as they will only help when its been 2 hours late.. 2 hours in and im told they have just changed to 3 hours so she would not help me untill 3 hours ! . By 3 hours they were closed no answer nothing i assumed i would not be getting my food. 12:30 at night and the driver buzzes my door. Everytime theres problems. They staff are untrained and will ignore you as much as they can. Drivers are rude. Food is not good ! They always forget your items and refuse to refund you .

Wait three hours for delivery (when 80mins is quoted) won't answer the phone and when delivery finally turned up half of order was missing, they won't respond so have basically stolen our money. DO NOT ORDER FROM THEM!!!

Just don't bother! 2.5 hours later we are still waiting. No one answers the phone. I'd like a refund. Who can eat donner at this time?? 👀

Our food never arrived. We phoned a few times to get answers and they kept saying "another 20/30 minutes". They clearly can't cope with the volume, they really should've stopped taking people's money if they can't cope. I would at the very least expect my money back with minimal fuss.

Waited over 3 hours Tried to call and find out what's happening Store hung up on us several times Then we recieved a 'thanks for your order' email as if the food has been delivered - it hasn't. So they took our money and never completed the order. When we try to call they don't answer or hang up immediately. Worst delivery service I've ever used. If I could give 0 stars I would as I had 0 food for dinner.

Delivery time supposed to be 85-95 minutes which is terrible in the first place. Two hours later still nothing. Cannot contact them by telephone. Either no response or phone gets picked up and hung up straight away. Will not use again

I have ordered from here a few times recently &the pizza was good! I did have an issue once where my drink wasn't delivered but the management were really professional & had my drink delivered the next day with a complementary salad which was appreciated.

I ordered some pizza yesterday and they said to come in 10 minutes , so I did. On the receipt it says cheese and tomato pizza but they gave pepperoni . Another thing the pizza was freezing cold

I ordered combo pizza deal 30 mins before closing, although showing the store is still delivering, my order was cancelled without notification only when I called after the store had clstill was I informed that my order has been cancelled. This store is the definition of pathetic

Worst service ever after an order it takes more than 2 and a half hours to be delivered and when I call they keep saying their driver is on the way. Poor service and their workers are so unprofessional.my place is literally 7 min walk from Lee Pizza hut.

Do not order. Staff lie over the phone when asking for updates on how much longer delivery will be, when already waited over 90 minutes.

This is the worst pizza hut I have ever ordered from. DO NOT ORDER FROM THEM They sent me the wrong order and the management REFUSED TO EITHER SEND THE CORRECT ORDER OR REFUND MY MONEY My kids were waiting for two hours for this order and it came incorrect leaving me to give them toast as they are allergic to pork and pepperoni was on the pizza

Worst customer service ever!!! When you order online they take your money and then you fond out they don't have your order on their system. Only happens with the lee branch for some reason. Also tried to place a deliver only to be told to call back in an hour and half?!?!?! Since when do restaurants opporate that way? Never again.

pizza awful! order not matching. cold! old pieces of chicken, large pieces of bleeeeee onion. burned from below. after biting a piece to throw into the bin!

Ordered 2 stuff crust pizzas, 40 minute delivery which is fine if they’re busy. Food arrived, tear and share garlic bread, slightly over cooked, ok. Husbands pizza cooked fine but stuffed crust? Barely anything in the crust. My pizza, same barely anything in the crust but my pizza was cremated!! How can you send out one ok pizza and one black? Did not enjoy mine and it ended up in the bin!

Took 90 minutes to arrive. Pizza very mediocre. This, plus after reading all the other reviews (the one with a guy with dirty fingernails working there...barf) I won't be ordering from them anymore.

Do not use! I've ordered from here twice, thinking that on the 2nd occasion, they would be better but I was wrong. On the 1st occasion I waited over an hour for food to be delivered and the 2nd time, we waited nearly 2 hours!! Not acceptable!!