McDonald's Deptford in Lewisham

We regularly order breakfast delivery from this place. Every time we order breakfast roll with no egg. The actual thing always comes with „no egg” written on the label but half of the time there is egg in it.

Waited 25 minutes for my order to takeaway, ordered a quarter pounder with cheese, no add ons/ no removed items. Got just bread, beef & ketchup. No cheese, no pickle, no onions, no mustard.

Nice restaurant, clean and tidy environment. They mixed up my drink at the ordering stage and the manager lady tried to convince me it was my fault, but I know what I ordered. I just asked them to correct their mistake and it was sorted quickly. Overall I had a fair experience.

There are some restaurants near my home for breakfast and dinner

My order took almost 2 hours to arrive - not happy at all.

I had the vegan burger which was amazing, the restaurant was clean, the staff is nice :)

Terrible. Everything tasted stale and cold. Missing items also.

One burger and one fries missing from order. Big Mac burgers only contained 2 patties and not four. Terrible service and cold chips

excellent service, very good value.

My drink were half full as they spilt all over the bag

Ordered a £30 worth meals including 20 nugget share box and got 0 sauces in my delivery. That’s… Frustrating… Yes, I specified what dips we want.

Food was late and cold.. Drinks were also cold, delivery time kepted changing maybe due to lack of a driver, but this showed in coldness of food and over waiting for food

Drinks are missing from my order

Order never arrived. I ordered at 8pm and the status still remain delivering. It's now over 2 hours.

Order took well over an hour, and whilst my order was correct on the bag tag, the order was totally incorrect inside the bag.

Several items was missing from my order. Tried making contact with the store but no answer! Not happy at all after how much I paid for my food from there.

I didn’t receive any of my order just a bag and receipt

A few of my items were mixed up, but overall it was okay.

When food arrives the Coke had spilt all over the meal leaving only the mozzarella sticks that were edible

this is the only, Mcdonalds on just eat that has ever bought us hot food.

Drinks were spilt in the bag but the food was fine

75 minutes to get burger and fries completely soaked in coke that fell all over my food.

excellent, amazing, grade A quality

Food was decent, customer service was good however the wait times can be jarring especially when it's busy. I was waiting for 10 min for one single item.

Always some issue… This time- spilt drink, wet food, no sauces, no straw for drink, completely cold, delivery was late, driver usually waits around for ages before attempting to deliver. Happens every time I order. Never happens with any other restaurants than mcds.

Overcrowded with Deliveroo riders and others. Having to struggle connections payment station. Almost 20 minwait for food and not very warm when got it.

Food was missing the food that came was cold and rock solid couldn’t even eat it

It didn’t turn up I’ve been waiting for an hour and it did r come

I’ve always paid for extra sauce and got nothing with my food I remind my delivery drivers to remind the workers but no cooperation bad service bad quality 🤦🏽‍♂️

If you haven't tried mcdonalds theirs no time like the present 👍👍😋

In terms of food you know what you’re getting at McDonald’s but the service is terrible

Time keeps changing food was cold

Took over an hour to arrive and food was all stone cold by the time it did. Also missing the drinks from our order

Always saying your food is ready when it isn't.

The slowest serving fast food outlet i have ever visited, 20 minutes to get 2 coffees

Food was cold, dips were all missing...is it really that hard to read an order docket?

I didn’t receive my order and it shows delivered !

They sent me the wrong person's order

Half hour wait for service!! I recommend do NOT try to get McDonald's. in the evenings. Have egg on toast, beans on toast and watch TV and stay at home!

Sh it delivery drivers, how do you manage to deliver to the wrong house

it was burnt drink spiktbeverywhe

The food was cold and the drink was spilled all over the food

cold n taste funny and forget sauces ordered

The delivery driver was very nice and, for a change, early with the delivery. The food was good.

Didn’t provide half my order and no sauces like I requested. Not happy with my order

Hi, EVERY mcdelivery order to Se162tb has been wrong - and the last order where the driver and customer services promised a refund (as the coffee wasn’t covered / spilt over all food and wrong drinks given), I was NOT refunded. Additionally, yesterday order, wrong items sent, and no ice latte. The only way to get justice is to go to the branch. Customer services for Macdonalds doesn’t exist, and don’t help or claim to be unable to help all of Uber, customer services, and the app staff. See you guys soon at the branch AGAIN.. Attached is an example. (Also no drinks provided)

Could have been better. The food wasn't hot

Forgot put salad in majo chicken(

This McDonald is one of the worst for deliveries, you go there you see a bunch of deliveries just sitting there waiting to go out, the drivers from just eat or what ever barely have functional delivery bags meaning more time they ride off and the bags are open anyway so just a lot of cold air getting into the bags.

They replaced the milkshakes with 2 completely different drinks

Order at 8.09pm and 2 hours later still hadn’t arrived. No update or nothing.

very very bad experience with justeat this is the second time getting worst experience

if you order no cheese or egg and get a mcmuffin with extra cheese what a joke can't people read at Macdonalds

Food was hot and coffee didn’t leak

My food came very cold the milkshake was basically melted by the time it arrived, absolutely horrible food, I regret even using this app to order food much less ordering from McDonald’s.

No chips for 3 of my meals, really 🤦🏾‍♀️

Order delivered to wrong person

Food has been delivered without milkshakes and ice creams, where are they? Why is always something missing?

Mcdonalds as usual. Lots of space Sometimes table service doesn’t work Some cleanliness issues were observed

No condiments, had to eat my meal dry. No straw either, but lovely that the food was piping hot

Staff are rude . Service was slow . Self check out not working correctly and staff where no help. Toilets are disgusting. Poo and flies everywhere. Asked for a receipt and told no ypu don't need it.

I did not get what I ordered, I asked for a mcspicy burger and got a big mac

It said the courier was “picking up the order” for over an hour.

Not 24h. Only open for deliveroo drivers.

Food was stone cold, the delivery driver was delivering to more than one location. my food is obviously left. Poor service from Just Eat and poor service from McDonald’s.

not happy food took over an hour to come and it was very cold and ice cream , imelted and milkshake melted too I am very disappointed with my oder, the service was very poor

For a fast food it is quite slow, been waiting for more than half an hour until one of the managers noticed me and started packing my order. The system is broken or not properly used. Atmosphere is not very nice, some weird people around and overall feels busy.

Terrible i reqest full repayment food was missing I request full repayment

Cold burgers, cold fries, flat Coke with no ice. I don’t know why I kept ordering from there

Delivered the wrong order again. No chicken big mac...only a chicken sandwich. The delivery guy couldnt be bothered to read delivery details. So no i wont be ordering again.

food was cold but driver seemed to have multiple deliveries rather than cooking time

Security Guard is very rude. His behaviour is very bad... Not good. I don't know his name actually. But very bad. My experience is very bad

Good and affordable food. Service was a little slow and some of the ordering machines did not work.

Worst McDonald’s ever, the drive thru takes about 30 minutes to just get food. Is it even fast food anymore. Worst experience ever.

Missing multiple items again. Every time I order now there is always items missing. It’s terrible. Never again

Poor time management and excessive waiting times. Bring back the old staff you had, they had half a clue! Completely defeats the idea of “fast food” when you have to wait anything up to 20 minutes for it! Got to your drive thru yesterday and had to reverse back out after waiting nearly 30 mins! Decided not to come in as the inconvenience of the 30 minute pretty much dashed any want to stay. Shocking service and poorly managed! Not happy at all. UPDATED NEW RECORD FOR LONGEST WAIT TIME...... 1 HOUR AND 30 MINUTES....JUST FOR IT TO BE CANCELLED AND 00:10 WHEN THE ORDER WAS PLACED AT 22:40 ABSOLUTE CRAP!!!!!

Cold food and no straw for my milkshake

The driver dropped the coke. Over my food. Fries has coca cola on it. Half of the coke was empty the big mac was full of coke aswell

Food was cold and not very nice , disappointing

Food was cold on delivery and the delivery time was updated 3 times, waited nearly an hour !!!!

Food was freezing an I don’t get how wen it took 5mins for there to here

Great to be able to get a meal delivered to my parents and very swiftly.

food was cold and was missing items

Sending nuggets to delivery without any sauce should be a criminal offence

late, cold, and delivery driver had no idea where he was going

always items missing from my order chips come with about 5 in them terrible

Driver very quick delivery 5star rating xxxxx

Food was cold and some of the order missing

The drink had spilt all over the food and it was inedible

terrible slow delivery lost all drinks. I won't complain as you don't listen to complaints

i am still waiting for my chocolate shake smh

Ordered a sprite and received fizzy tasteless water. Chips were extremely salty.

Driver must have delivered to another customer as he went in th opposite direction for around 10 mins. Chips were inedible as they was so cold. Disappointing!

Drinks spilt everywhere, and no chicken mayo:(

The triple cheeseburger was so salty, had to bin it. I have ordered two sprite drinks and received fizzy tasteless water.. Horrible

I used the drive thru in the middle of the night. Atmosphere doesn't really apply but I'd imagine most people reading this know what a drive thru McDonald's is. The food was hot, the order was correct and it was prompt. Sadly, that isn't always the case with McDonald's drive thrus, especially at night, especially is SE London. I tend to favour this one on my way home as it's about the best, in my opinion.

Food was cold. It was also soggy because the drink was spilled inside the bag!

Good cold all my dips were missing

Food arrived cold and late with pretty much everything missing , my burger had the wrong ingredients inside and I wasn’t able to eat it as I am allergic. Very disappointed

After our last experience we thought we'd give JUSTEAT another chance thanks to the problem being solved. I've placed an order which said preparing and suddenly a knock at the door when I put clear instructions of "do not buzz". When being handed my order, the bag was open and missing items. Why are the courier drivers eating our food???