Based on 139 opinions finded in 2 websites
Based on 139 opinions finded in 2 websites
Nº 437 in 803 in Southend-on-Sea
Opinions
Russle and Dave, can I just say you have been the most amazing managers I have ever come across, you both make me want to come here on a Monday morning you are all that good. Can I just say 13/10 on the customer service would 10000% recommend coming here x
Archie Jeacock . 2024-10-20
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5 stars are all down to Russle. He was an amazing manager, so lovely and so polite. He defo makes me want to come again. Along with dave, he was so nice to me and my friends and he truly deserves a raise.
Sofia Lewis . 2024-10-20
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Went to collect just before close, russ and Dave were really friendly and helpful :)
Brooke pitchford . 2024-10-13
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Staff were very friendly. Spoke to manager who was pleasant & helpful.
Tom Caton . 2024-10-12
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Very nice staff,excellent communication with help us what to pick thank you
Harry Dennis . 2024-10-10
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Tasty and delicious Pizza. Will definitely visit again
Alice Joshua (ALifted) . 2024-10-10
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Russell was a pleasure, was very polite and provided top tier service, alongside a great pizza !
Joshua Bird . 2024-10-06
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I did try other pizza places this year and I always say to people, pizza hut the best. I think they get the base right for me, which makes the perfect pizza. I have tried other places, and I keep telling myself I should ordered from pizza hut Leigh on sea. This time and last I did! And tonight I knew the only place for me is here. Can't fault something that is working & sometimes it nice to leave positive experience to those that made my dinner. Thankyou
Zoe Clark . 2024-09-30
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I ordered a, well it was a make your own but I ordered the medium one but I got a small even tho it said medium on the order and well I requested a refund but never got one I paid for a medium and got given a small absolute joke
Calum . 2024-09-29
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Russell amazing service, well done mate
Daniel Gosiewski . 2024-09-29
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Great service lovely food 👌 definitely order again couldn't of asked for a better experience 👍
Jay Fleming . 2024-09-28
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Impeccable service, staff very friendly one person in particular is Micheal amazing price and the quality of food is brilliant. Highly recommended!!!!
Adam Clark . 2024-09-26
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What an amazing service!,russel was fast and spot on with everything,smiling even late at night,food was delicious too
ben waters . 2024-09-25
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Russell doing a great job here, friendly service and always fresh hot tasty pizza and dishes served whenever I visit.
Paul Beckett . 2024-09-24
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came in for takeaway, needed help with the menu russsel is an asset to the business great help
loui underwood . 2024-09-21
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Dave is an absolute diamond last night me and 3 mates ordered 2 large pizzas and upon opening found out he had given us a free stuffed crust upgrade, 10/10 customer service and a big smile on his face when delivering. big up dave!!
Sam . 2024-09-21
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Dave is lovely! Deserves a promotion👌 such a goddess!
l s . 2024-09-21
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Very quick every time and always delicious ! Rhianna was lovely !
Kara Gooding . 2024-09-20
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I've been coming here every Friday for dinner for my family for many years. My kids can't live without, customer service is second to none. I feel welcome when I come in to collect and the staff are friendly and nice. I highly recommend...
Jason Fox . 2024-09-20
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Amazing customer service - Russell couldn’t have been more friendly or helpful. Five stars from us
Kelly Barwick . 2024-09-20
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I absolutely love this place great 👍🏻
Frankie Coombes . 2024-09-20
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Great experience friendly service from Russell
Devang Thaker . 2024-09-20
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Great pizza with great service from russell and the team
Billy Ridley . 2024-09-20
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Best pizza is southend!! The kids favourite always hot and tastes great!!
Patricia Gradwell . 2024-09-20
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absolutely amazing and great service
Bono Lee . 2024-09-20
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Grace served us and was really polite defo recommend this pizza hut 10/10
Libby Morley . 2024-09-19
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Service was amazing thanks Russell for sorting my husbands birthday party pizza out super happy will definitely be back
K C . 2024-09-18
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Great service, staff are always lovely, food is always delivered quickly and efficiently.
Megan Ovens . 2024-09-15
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Best pizza hut in southend and probably best staff too, they are so great and helpful always looking out for the customer. Russell was a gem and always makes the best pizza after working next door all day. Hes the man to see 10/10
Luke Edwards . 2024-09-15
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Great fast service, lovely food. Rhianna was helpful also.
Reece Casson . 2024-09-15
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Fast delivery on time. Food was lovely. Definitely order again
Julie Ovens . 2024-09-15
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Always a winner, Grace is a star server!
Alfie Lee . 2024-09-14
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Russell was incredibly friendly and accommodating when I came in, would definitely come back to this location
Nathan Bailey . 2024-09-14
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Very friendly staff who showed us everything they had available.
Hey sis House of beauty . 2024-09-14
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Russell and excellent were excellent.. come for the pizza enjoy the hospitality and service while you wait
Thom Felix . 2024-09-14
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Outstanding customer service from Russell!! Very helpful & friendly assistant! Absolutely love and recommend our local shop 🤩
Ksenya E . 2024-09-14
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Was served by Russel and he provided us with excellent and quick service.
OSMAN MAHOMED . 2024-09-14
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Russell was brilliant, greats service
Alexander Goodwin . 2024-09-14
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Food was amazing and I just want to say a Big thank you to the staff Russell who was very helpful and very friendly and helped me through the menu. Keep up the good work guy!! 👍
Mark westley . 2024-09-13
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Where is my order I have now waited 1 hr 5 mins.
Tanya . 2024-09-13
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Very pleased with Russell’s service thank you
Jassi Channa . 2024-09-12
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Sorts me right out after a long day. Grace was so pleasant and accommodating! Really enjoyed my pizza, see you next week PH 😋
Katie Davis . 2024-09-12
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The worker Rhianna was so lovely and bubbly and her service was 10/10 and food was stunning
Ellie Webb . 2024-09-12
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Went in to get a takeaway had amazing service from Grace and Russell. Always so helpfully and friendly when I go in there always go vice and beyond for customers. Leigh on sea branch
lucy lucyellen54@goggle.co.uk . 2024-09-12
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Russell was a star! Great customer service, food was delicious would definitely pick here over anywhere else in the area
Ll Z . 2024-09-11
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Russel and Grace were great as I messed my order up and they fixed it
Tim Staines . 2024-09-07
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Staff where fantastic food was hot I would personally like to thank Russell ,grace , dan for giving me and my family a great deal
Sales - JKVapeStore . 2024-09-07
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The food was delicious just what I needed after a good day up the pub definitely would recommend them to anyone friendly service from Russell Burns definitely keep coming back
Luke Burns . 2024-09-07
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Good pizza big thanks to Russell for the help picking a pizza out good recommendation
Alex Burns . 2024-09-07
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was served grace and russell really friendly and was very fast
Riley Harris . 2024-09-07
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Excellent Pizza . Delivered on time. Great service
Athip Sam . 2024-09-07
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Came in to the store to get a pizza and was served by this bald gentleman who was really polite and charming food was delicious will definitely be coming back
Luke Ccc . 2024-09-06
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Ordered a pizza from here over the phone have to say the guy I spoke to on the phone was a complete gentleman called Russ I was on a budget and he gave a great deal will definitely be coming back here A*
Garry Grimsey . 2024-09-06
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Found the new manager Russell very helpful will definitely use this shop again food hot one off best pizza had
Susan Bedford . 2024-09-05
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Excellent service, friendly staff, management seem to know what they are doing, Russel is a great guy, friendly and down to earth. 5 out of 5, would definitely come back again.
wayne shaw . 2024-09-05
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Went in got served by Russell he was polite he up sold offered everything we needed when we got our food it was nice and hot he was a good server
Gary Ottaway . 2024-09-05
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Collected my order from pizza hut leigh and it was ready in the time they said 15mins ! Pizzas where lovely and hot and tasted great ! The chicken strips where lovely and moist and the garlic dip is the best ! Highly recommend this store 👌
Janet Barrell . 2024-08-15
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Love the customer service nice and warm food is lovely I would advise people to eat from there
Ahmed Egal . 2024-08-15
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Best Pizza Shop in the UK. I recommend it 💯. Friendly stuff and amazing service. Fast Delivery and good food!!!
john sulovari . 2024-08-15
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Always enjoy picking my food up from here, the employees are so friendly and food is always up to my standards! Definitely recommend this store!!
Grace . 2024-08-15
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Food never arrived app didn’t give me any notifications
Frank . 2024-08-15
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Told me my food was on its way, then when I rung up 40 mins later, was advised they had not even processed the order. Shocking service and was lied to.
James Crown . 2024-06-14
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ordered at 6.30pm, advised it would be delivered between 7.05pm-7.25pm. just been advised the order has never been put through. i want a refund and will never use again.
James . 2024-06-14
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Pizza was not cut into slices, it was impossible to eat, way too much cheese. Deep pan crust was weird as well, left a funny taste in the mouth.
Ed . 2024-06-04
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Highly recommend the fries and the Beyond Meat Pepperoni pizza. Always arrives hot in temperature!
Charlotte . 2024-05-04
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The order was late apparently as had few drivers.
Tracey . 2024-04-07
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Great experience- customer service from Rhiannon was spot on.
Daniel O . 2023-11-26
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Food arrived on time and nice and hot.
Marie-Anne . 2023-11-26
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The most gracias pizza I have ever had. This was the first and last time I will order food from this location. What a waste of money. Take my advice, order food somewhere else. By the way the box had more flavour.
J . 2023-11-08
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Ordered for 8.30pm and got the delivery at 7.10pm. My husband was not back from work. I felt sorry for the young man, who said I will bring it back at 8.30pm. I took it & ate cold pizza
Menaka . 2023-10-08
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Daniel Ovens always provides excellent service and management
E' Pages . 2023-10-02
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Tasty food, staff are super helpful, quick and easy! Will come back.
Chloe Knowles . 2023-09-01
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Best pizza place in the area lovely people and great customer service always chatty and friendly when you call up
Nicole Reynolds . 2023-08-29
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Ordered food yesterday and it burnt and not cooked properly .I got given a pizza hut credit for the some food Ordered it again tonight and they forgot my pizza and it was OK not burnt but I wasn't happy they forgot my ice cream and cookie too
Laura Tollady . 2023-08-28
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I can't believe I've ordered a combination kebab, and I've got no chilli sauce with it. I haven't got *any* sauce.
Jasmine Sam Sam . 2023-07-26
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Food was great! Shame chloe isn't there making the pizzas she makes the best ones!!
RUSTY 2000 . 2023-07-08
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Very nice and tasty. Arrived about 1 minute late which is fine, a lot of traffic. 👍🏻
Elliott . 2023-07-07
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ordered a few times n as always banging pizza 🍕,, arrived piping hot 🔥
frankie . 2023-06-29
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Possibly the worst pizza I've EVER had!!! No Italian base option, funny tasting tomatoe base, not double pepperoni and undercooked dough!! Usually ok but mediocre from this Pizzahut but this is truly awful, have they changed the recipe??? Flavour was just off! Will NOT be ordering again!
Emma Rajah . 2023-04-15
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Waited far to long for delivery
Eunice . 2023-03-11
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Got my order wrong @ first but very quickly brought me the right order. Mistakes happen & great service
Johnathon . 2023-02-24
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Very happy with food Telephone order was good and quick
Laura Casson . 2023-01-21
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Arrived very quickly, the base was a little underdone to our liking as a result but we still very much enjoyed it
Henry . 2022-11-14
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Used to be really nice food, not so good last few times. Won't be going back there
Mick Flod . 2022-11-09
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I made an order before I’d seen the reviews of this place and was naturally apprehensive when I went to pick up my food. Contrary to other reviews I found the staff member to be quite helpful and friendly. Out of the two pizzas we ordered, both were freshly made and hot, one was perfect but the other was over cooked, bordering on burnt on top and the toppings looked dried out (see picture). Should have really checked this while I was still in the shop but I’ll know for next time. Not bad, not good, just ok
Kevin Kay . 2022-09-26
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I don’t even know where to start… the girl who answered the phone has no telephone manners or manners in general. When the phone was answered, I actually thought I called the wrong number. She was so rude and made it sound like I was an inconvenience calling. I have collected from here before to find who I believe is the manager sitting on the floor…in the kitchen… with her back to the wall on her phone…not only is that incredibly unprofessional it is definitely very unhygienic and unnecessary. The language she used whilst having customers in store was more than unacceptable and the way she was speaking to other members of staff was nothing but disgusting from her and embarrassing for them. I have had no problems with any delivery drivers when ordering, they have always been respectful and friendly…just seems to be the staff answering the phone and whoever it is that sits on the floor…the food is okay but it’s not worth it if you have to put up with that kind of customer service.
Emily . 2022-09-16
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I paid £19.95 for a tiny, overdone, bitter tasting ‘medium’ pizza. When I checked online that I had received the correct order it appeared that I could have got it for £15.95 in a meal deal. I think this should be made more obvious, why was it more expensive to just get the one pizza? Paid over the odds for an unpleasant meal.
VA . 2022-08-22
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Food never showed up and staff thought it was ok to laugh down the phone ,
Aaron . 2022-08-20
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Slightly late delivery but that’s not the end of the world. Food was ok.
Shano . 2022-07-29
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Tasted great and it was on time.
SHARON . 2022-06-06
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Delivery time was shocking. Nearly two hours and took several phone calls to chase up! Lol
Brad Newton . 2022-03-08
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Although it tasted ok this was driest over cooked pizza I’ve had in a long time plus the reduced menu does not work for us. Sadly I won’t be revisiting.
Caroline Knights . 2022-02-04
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Someone put it through the just eat accepting but never put it through the restaurant. Claimed it was delivered but not. My daughter who is a todler has been waiting for food for nearly 2 hrs.
Sarah . 2022-01-15
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Absolutely disappointed not the food I ordered it was cold then when I tried reordered they I am strict veggie and had to order black mc Donald's and 2 of them don't 3at meat so had to have apple bags never agaim
Kevin . 2021-10-10
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Food arrived 1hour late and they forgot the lemonade which he said he would go back for but we are still waiting …………..
Ellen . 2021-10-02
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I had a delivery last night through just eat and me and my son had upset stomachs, it was disgusting burt and extremely greasy neve had a pizza like it qe threw most away, I would like a refund but probably won't happen! Never again!!
Brad f . 2021-09-26
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This was the worse experience I ever had, the staff were useless, didnt know how to type my adress, didnt offer any deals. I will not use this service, I wont recommend my family and friends to go to this Pizza Hut in this area. Please contact me if you want further information.
Jamie Brown . 2021-09-22
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I am so disappointed in this restaurant. The staff are ok but they need some kind of management to get their act together. Having waited a hour past the time that was said for delivery we were disappointed. The delivery chap was nice but the pizza was all squashed to the box removing the cheese and toppings. There was blond hair on the pizza I am red so it wasn’t me. Hubby don’t have any hair. Items were missing and they were just so busy that they can’t get anyone back to us. But we can drive to them to collect the items. So what would the point of delivery be then. We don’t like any other Pizza company. Dominos , papa John’s and pizza go go are nothing on Pizza Hut. But we have been let down now so many times that we feel we just can’t rely on them. It’s a shame as the staff seam lovely this could be a really good business.
LittleMiss 999 . 2021-08-26
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Original estimates delivery time was 40 mins, it took almost 2 hours just for one 11 inch pizza and no sides!
Abi . 2021-07-23
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Ordered beef sizzler it came minus beef Also ordered veggie sizzler medium and was exactly the same size as the small beef sizzle? Garlic bread soggy and undercooked Pizza was fatty and unpleasant
susan . 2021-07-19
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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