Pizza Hut in Sandwell

The driver got lost, i dont know how as he had a satnav? The food was freezing cold.

Came to visit Saturday 7th at around 8pm the restaurant was rather busy however the service was still great.We was looked after by a waitress called Chelsea who went above and beyond for us and our children. She interacted with the children and gave them colouring to do .The food did take awhile to come but she was very apologetic. Will come again soon

Friendly greeting from Ash. I ordered at the table using the QR code but when I needed to go into my banking App to confirm the payment, I couldn’t get back to my order. I’ve had that issue on a previous visit, too. I redid the order and then Ash ensured I could get back to the App after confirming payment. He stood back when I was entering card details etc. He said he would ask the kitchen to hurry along our order because of the time wasted. Food arrived fairly quickly and Ash checked in with us to make sure everything was ok. Waiting staff were pleasant, too, and the food was great. Thank you to everybody but especially Ash.

The staff here are always helpful and welcoming. They have crayons and paper for the kids. I highly recommend the pizza and sevice here.

Great food, good service, poor cleanliness

We visited Pizza Hut on Thursday with my family. We all really enjoyed the food, we was served by a waitress named Chelsea. She was rushed of her feet but still took the time to talk to the kids and explain how to order online and helped with any queries we had. We were very happy with the food quality and how fast the food came out. Overall a great experience and will definitely be coming back.

Great service from Loren - Super food & fast service - Nice atmosphere, had a great time!!!

Great service from Loren - Very speedy service & tasty food. Highly recommend the meal deal for 4.

The food was really great, I loved the cheesecake. The fact you get bottomless drinks and salad is really good for your money. The waiter, krish katral was really friendly and outgoing he gave me a really good time!!

Didn't like having to order on my phone

We had 10/10 service at the Wednesbury Pizza Hut , both fab and t’naya were so welcoming and so lovely I will definatley come back . Food was perfect aswell .

Absolutely disgusting service I have ever seen from staff went to the restrant 24/08/24 @1800 with 4 kids and me and mrs only 2 family's in the whole restaurant was not busy at all 1 lady said take a seat where ever you like took a seat was then was told in these exact words "GET UP AND WAIT AT THE DOOR" how rude we said we where told by the staff to take a seat so we just walked out really embarrassing no wonder they are so empty tried to ring to complain but looks like they took the phone off the hook

Great service received from Ashley the manager

Very warm and welcome service. Accommodating our dietary requirements. Nice touch with kids activities. Thank you Fab & Vanessa

"Welcome to pizza hut ...you must use the app at the table and only pay by card. " The app INSISTS on a tip. A tip for WHAT. Directing me to a table!. I worked out it would accept 10p. Should have made it 1p. The start of a woeful journey . Salad bar had only basic items. Didn't they used to do pineapple? Most of the sauce jugs were empty. A glass appeared . God forgive they should give me a knife and fork. After waiting a few minutes I stole these off an empty table. The pizza base was flat thin and like cardboard. Very very mass produced type of thing. The restaurant had only three tables occupied. I received the obligatory " is everything alright with your meal ? " It was a soulless experience. No ambience at all , no cutlery , lack of food and the pizza was rubbish. " Everything is absolutely fantastic I can't wait to have my wedding here " should have been my reply.

It's pizza hut everyone enjoys a pizza hut. Had the buffet lunch with kids who loved it.

Rude manager pulled a face when we came 30 mins before closing.

Rude staff manager pulls a face when you come in 20 mins before closing

The restaurant itself is not very clean or appealing from the exterior to the inside there is food all over the floors I understand a lot of children are here but there doesn't seem to be no one trying to clear it away. Tables which are empty seem to be left dirty. The exterior is dirty and could do with attention only positive I can see is that the bathrooms were clean and well lit

The service was great , food was of good quality and decent speed The team are lovely. Special mention to Jas who went above and beyond in her role. I definitely recommend visiting this branch and eating in!

One of the last pizza huts near me as the rest have closed :( They’re cashless but it’s very easy and straightforward to order & pay via the barcode. Food was great, price worked out about £25 pp with a deal, so not too bad. Staff were friendly and helpful. Pizza is delicious 10/10. Hopefully they don’t close any time soon :(

The place needs cleaning to be fair Cobwebs etc

Friendly staff and helpful. Food came out quick and the salad bar we well maintained

Food was lovely. However service was slow. Freezing cold air con, we had to get coats out of the car on the hottest day!

Really enjoy Pizza Hut with the kids! Chelsea was really helpful, patient and understanding with the kids. Food came out nice a quick as always!

Jack was really helpful and made things easy when I was struggling to order my food top man

Was ok i guess, enough pizza and salad to go round, staff were friendly

Don't take cash anymore. Very disappointing.

Not been to this Pizza Hut. When we arrived it was explained to us you order through a QR code at the table. The waitress explained she would help us do this. Had a couple of waitresses at different times and they were extremely helpful. Explained how to order,where the drinks machine was and the salad bar too. Very helpful and pleasant on arriving and leaving. Would definitely visit again ☺️

Everything is excellent except high price for tea and only one option for fizzy drinks which includes top up.

We had a lovely experience dining at pizza hut.. A lady called jas was so helpful and such a delightful person, with a lovely smile on her face she made the dining experience enjoyable.

Friendly service and tasty pizza 😄

Lovely service by Loren and Sarah. Nice food from sonata really enjoyed my food. 5 stars!

Great pizzas, and lovely service from Fab every time we come. Quick freindly service & always remembers our special requests

Lovely place for a cheeky lunch out with the Mrs. Super friendly staff 10/10.

The waiters are nice the food is nice everything here is nice 5 stars

Went to Pizza hut in Wednesbury. the atmosphere is really nice and the staff is super friendly. The quality of food was superb as well.

came cold and pizza squashed in box

Grate pizza we all enjoyed it.

order was cold driver not using a thermal bag

Staff were polite and helpful, and food was 'spot on'.

Order was placed again at 18:55 after being cancelled from another local Pizza Hut. Was due to arrive 19:20. Order kept getting pushed back every time it reached the end of the delivery window. Order arrived at 20:25. 1 hour late. Chips and onion rings were stone cold and needed warming up. Pizza was just about warm.

T’naya was excellent, speedy service and very friendly

Gaffer, Ellie and Ash were amazing

Gaffa, Ellie and Ash were amazing, kept the restaurant open for an extra 45 minutes after closing for us because we came in late and were really hungry! Very polite and friendly, make you feel very welcome

Gaffa Ellie ash, ten ten tens across the board

Gaffa elly and ash were amazing in their service , great food!

Big thank you to Gaffa, Ellie & Ash. Top food. Top service. God bless.

from the welcome at the start through to the food itself which is always very good and to being looked after whilst we are there to the goodbye where the staff always make sure they say goodbye .

Good service from fab and Laura

Very good pizza hit overall. Was very quiet when we went on a Sunday. We were well looked after. Get what you expect food wise.

Chelsea went above and beyond for our large family gathering for my brother's 30th. She was very polite and helpful. Everyone enjoyed their time, and the other servers were brilliant as well. They even kept the kids entertained when they got a bit bored and rowdy.

T'naya was absolutely lovely! Such a beautiful energy and catered to our every need. She spoke lovely to my daughter and made sure everything was perfect. Thank you T'naya!

Fab was great and looked after us really well. Would come back.

It was really yummy food and the waiter Fab was very nice to us and made sure we were happy with the food and service!! I would come again, nice pizzas, cookie dough and ice cold drinks. Nice atmosphere with nice music and just a good vibe!

Great service provided by Sonata, will definitely be visiting again

Great experience pleasant night out with family

Joel is such a great manager, I had a wonderful time with my family.

Polite, pleasant and extremely friendly staff. Speedy service with a relaxed atmosphere. Will definitely come again.

I had the pleasure of dining at Pizza Hut recently and my experience was absolutely outstanding, all thanks to Joel! From the moment we walked in, Joel greeted us with a warm smile and made sure we were seated comfortably. Not only was he attentive and friendly throughout our meal, but he also went above and beyond to ensure that our pizza was prepared exactly to our liking. Joel's exceptional customer service truly made our dining experience memorable and we will definitely be returning thanks to his wonderful hospitality. Thank you, Joel, for making our visit to Pizza Hut truly special

Dined in. Great experience. Vegan pizza and salad delicious. Loren who served us was very nice! :)

Went today with my husband and 3 kids , food as always was yum , was very quiet but we didn’t mind that , staff were so kind friendly and made us feel welcome x thank you especially to Chelsea , my youngest girl didn’t stop asking about you after we left , she was so attentive and friendly

Had my first Pizza Hut meal for the first time in a long time last night. The only downside was the terrible decision the company has made to be app based even when you're eating in. Why put the onus on the customer to order via a poorly constructed app? Everything else was good. The food was well cooked, the salad bar was being regularly cleaned and refreshed and the environment was clean. But the best part was the service we got from Loren. She was brilliant, from helping my mate sort the order in his phone, to bringing extra napkins, checking we were happy with the food, asking if we'd like boxes to take remaining food with us, and just for being an overall great personality. A credit to her family. I hope the company appreciates their staff - we didn't see once see any of them standing around chatting. Will go again to that branch (Wednesbury).

Friendly staff is very nice. We would especially like to thank the staff T'Naya who took care of us.

T'naya was very good and provided lovely customer service. Food was also very nice.

Staff are really nice and go out of thier way to find you the best deal

Our favourite Pizza Hut. Seem to do better pizzas and the staff are all really welcoming.

We’ve just had a delicious meal at Pizza Hut Wednesbury! The service was second to none and the pizza was absolutely delicious - nice and hot and fresh! Special thanks to Chelsea and T’naya who looked after us. T’naya also kindly help us book a table over the phone as we were unable to book online for our requested time.

A great experience dining in Wednesbury Pizza Hut, Ash was extremely friendly and welcoming to the store and great service was provided throughout, and the food was top notch, will definitely be returning!

Couldn’t pay cash, had to order via an app, air con was on too cold so 8 year old lad was dithering, staff didn’t seem to do a lot, and to top it all my meat feast hot thin crust was pretty lacklustre, was supposed to have triple cheese but wasn’t cheesy at all really, plus the base didn’t seem fresh at all, it took ages to chew it, worst pizza I’ve had in ages. Not a patch on Domino’s.

It is a good value of price and that they buffet is amazing and very good for the money

Ordered a click and collect, the pizza was perfect

Joel from Pizza Hut Wednesbury is a great guy and deserves a pay rise, saved my day and has amazing customer service skills. Me and my family are very pleased with our experience here especially because of him.

The kids enjoyed the food. Very happy with that.

Went for lunchtime buffet. Pizzas seem to lack usual standard of topping & felt like they'd been chucked together.

Food was Ok to good. Service from the main manager was excellent but other staff was mediocre at best. Restaurant seemed rushed and tired decor didn't help

Was a great guy that works there that called a taxi for me when kfc wouldn't.

Went for lunch on Friday. Booked beforehand. Disappointed to find no icecream factory, my main reason for going I admit. Ice machine not working either. Then told that the price for buffet would be more as it was a bank holiday. Visited ladies. One of the 3 cubicles out of order and 2nd had no accessible toilet paper. On a positive note pizza hot, salad selection good and tasty. Staff pleasant even though they were very busy.

Pizza Hut offers classic pizzas that deliver on taste, but the dining experience has its ups and downs. While the food is enjoyable, service is average, and the carpark is small, however there is a larger kfc carpark next door. Tables need better cleaning as they're often sticky. Overall, Pizza Hut has potential with some improvements needed in service and cleanliness.

Great food from Pizza Hut as always, but staff were far between. Not enough staff on for a Saturday afternoon and a bit of waiting around for desserts to arrive.

Staff really friendly and the food is always good

3 days ago me and my family went to Pizza Hut after a long time and we are mostly regular customers however, this time when we went, we asked to order normally on table not on phone so they told is that someone will come take our order but we waited over 30 minutes and no one came to serve us and eventually when we left they asked if we loved the food but then we told them that no one came to serve us and after they kept on begging us to stay but me and family knew they were going to keep us waiting for another 30 minutes. Its actually just horrendous seeing how they treat their regular customers now. Please do better next time and actually serve properly.

I always love going to a pizza hut for their buffet and I never walk away disappointed. The food was great and the service even better. Unfortunately I can't remember the name of the lovely woman who served us but her attitude and professionalism was asstoudning. Would recommend coming here when you have the chance. Very small nit pick but the area where you get the pizza itself is a bit hard to navigate due to the heated being quite low. It's a bit of a reach to grab the pizza but I'm sure this can be fixed/adjusted in future.

Typical pizza hut experience. Reasonable food and reasonably priced.

The food was cold Infact it it was disgusting who eats freezing cold chips and uncooked pineapple if this is how there service is now I'd rather buy a frozen one in future

Quality food at a less crowded time, afternoon 2:30pm. Friendly staff and great ambience.

Pizza always hot and tastes amazing

Very disappointed, went for pizza buffet, the selection is very poor

Fantastic experience with staff. Ordered over the phone and spoke to Ashley. I wasn’t aware of the deals and after giving my order, Ashley made sure to run the order through what deals are on saving over £30. Really patient and friendly over the phone and in person. With the deals, good value for money. 2 large pizzas, 2 sides, 1 salad and 1.5L Pepsi for £35. Couldn’t give any more praise to Ashley. Credit to the restaurant

Entrance of restaurant lovely warm staff but disappointed with pizza hut for not letting customers pay by cash. If the staff wasn't so friendly I would of done a u turn but thought let's check it out this once. Food came quick once again with great service. Quality of food was below average and it went cold fast. 2 pizzas 🍕 2 sides 2 drinks £55 was way too expensive for the quality of food given. I wish all the staff all the best as they were great but I will not be returning. Pizza hut u need to do better

Tried the afternoon buffet. The pizza choice was good and very tasty but the presentation of the salad bar was a little shabby. The service was great.

Pizza was lovely and fresh. Tables seemed clean, but were sticky, so I had to clean them with my own cleaning wipes. The waitress didn't seem genuinely polite and welcoming.

Food was really good! Best pizza I've had since Italy 🇮🇹

Wafer thin pizza, no kidding the base was see through. Very expensive for what it was. Only saving grace was the staff who were top notch

I received nothing, the delivery driver stole the food and drove past. Non trustworthy

Came yesterday as a returning customer, waitress (girl with glasses and name beginning with T) and manager let us take home pizza from buffet as a one off as we had already plated it up. Appreciate that massively!! Thanks so much, buffet is always great

not as good as other pizza huts but still nice and decent price for what u get

Could be cleaner and more selection for the buffet, but was tasty and great service

Booking was easy, seated as soon as we entered. Easy to order via mobile, very friendly attentive staff. Food lovely and quickly served. Had a nice evening with family, chilled and relaxed environment. Heard rumours this place could be closing through no fault of their own, (Tim Hortons stay away). Keep dining all, support a local business that's been here in wednesbury for years.

Food was nice.Atmosphere good.Staff was friendly