Pizza Hut in Stockport

Arrived late, items missing and wrong items sent. Over 50quid of to feed four people and only two got their food. Rang them 6 times before they answered and said they’d check with driver. Driver kept saying he didn’t understand English so could only say it wasn’t there when I asked about rest of order. Melt was full of olives and mushrooms instead of jalepenos and peppers so inedible. Loaded wedges didn’t arrive. Pizza Hut said they’d check don’t do refunds and could investigate when driver returned and likely send out later. As I was going out in 30 mins I rang on way out to say refund instead. They gave a customer service number which won’t connect. Looked online for number and won’t connect. Had to email with a 48 hour wait for response. An embarrassment to Pizza Hut and certainly won’t order from them again. Second call took another five attempts to get hold of anyone. Clearly not bothered about customer service at all. Basically stolen the money and not provided items and sent wrong items. Pizza Hut used to be a favourite but this one’s made sure they’re no longer

Ordered at 20 past 12 on a weekend afternoon, food arrived cold at 2pm so over 75 minutes late from the suggested time, tried to phone the restaurant multiple times of which no one picked up.

I always ordered a take away from here. This one time the guy taking my order seemed new. He told me in future order from cheadle as that's your nearest place which isn't true. I told him could he get the driver to ring me when he arrived outside mine as I have an illness. The delivery man came knocking on my door. I rang the restaurant and told the guy you didn't tell the delivery man to ring me, he replied and said he forgot. More like he couldn't be bothered as he told me to ring the Cheadle branch in future. I never ordered from pizza hut again. If you want to lose your customers and run your business down its not the way to speak to your customers in this manner or promote your sales. Before this guy they were always fine with me and always rang me and never told me to ring cheadle.