Based on 17 opinions finded in 1 websites
Opinions
Ordered a few times and the quality has been terrible Tried again and we even worse not his time Pizza was soggy, short of toppings and taste When delivered boxes were squashed and un sealed Delivered to the door without the bags Terrible pizza terrible service
shastaravidiya . 2024-04-18
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Best pizza we’ve had from Eastleigh in a long time! The gluten free options were amazing. Will definitely be ordering from here again!
louise4114 . 2023-08-23
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Your lucky if you get a good pizza, honestly - this take -away used to be so good, but they are always overcooked now and when you complain the redo the pizza and they are just the same or worse! Totally fed up with them now. Customer service is just as shocking - Until they get new management i go elsewhere .
lorraine n . 2023-07-01
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Pizza Hut Eastleigh delivered a chicken supreme instead of vegetable supreme. Offered a replacement on my next order and then deny all knowledge 😡 basically they've taken my money and not delivered and there's nothing I can do about it. Litterally day light robbery! And the pizzas were cold and rubbery! I guess thats pretty relevant too! Avoid, there are plenty of other pizza places in the vacinity!
Julie G . 2023-03-31
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I have done collection from this pizza hut quite a few times and their pizzas have always been great but this time unfortunately received a burnt margherita pizza. Only the margherita was burnt the other one I had order the pepperoni was good.
Aslesha S . 2022-06-30
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Having realised I had made a mistake with my online order, I called up and explained. They agreed to make relevant ammendments. The pizza did arrive incorrect BUT it was rectified really quickly and was even offered a complimentary drink. The staff were also very apologetic despite the initial mistake being mind. Really great service after a long day at work. Thankyou!
alkrct83 . 2021-09-16
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Waiting times are horrible. over a 1.5 hours waiting and when you call the only answer is they can't do anything and the pizza will arrive eventually... 🤬 They were rude and hung up. We were usual clients but clearly we will start ordering from other places.
fernandezgonzale2018 . 2021-06-18
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Reasonably tasty, I had the non garlic crust (don't know why they made that the default). I actually think the Pizza Huts in Germany are better, they taste like the old Pizza Hut from something like 5 years ago. Pizza Hut was awesome then, this was only ok.
James C . 2020-11-26
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Ordered 2 take away vegetarian pizzas. Once at home and digging into one of the pizzas, it had meat pieces on it. When we called back, the operator was rude, refused to deliver a replacement as our location was out of their delivery range, was only prepared to give a refund for the one pizza and after processing the refund, just hung up on us. Called back to say that was rude hanging up, and they did the same again, hanging up! Definitely would not be using them again!
Dimple S . 2020-10-23
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Quality delivery driver Sealed boxes a nice touch Piping hot, crisp, packed with cheese and fresh vegetables Beautiful garlic bread The BEST pizza we have had in TEN YEARS HIGHLY RECOMMENDED WELL DONE Pizza hut 10 out 10 ... would score way higher
Chiscom1967 . 2020-10-06
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Went there today paid £15.98 for a small pizza and 49 for the dip got it home and it was horrible stringy and like rubber was not impressed at all I tried giving it to my dog even she turned her nose up at it
Yoko5276 . 2020-07-16
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Ordered food from this Pizza Hut and time was getting on so after an hour and a half I decided to ring them and just check the address is correct as we live in a new build. When the man answered the phone he was rude from the start and said because they are busy they pushed our order back and it’s not even been made yet? I said I understand your busy however it’s been 90 minutes already and he said should be about half hour or so and as I replied he hung up!!! I understand they get busy which is fine however maybe they need to state when ordering food that it will be 2 hours or more for delivery times and we would have gone else where. Rude staff and poor service.
LibertyP41 . 2020-03-28
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Ordered delivery and it never arrived. When I rang up to ask where it was, the man was extremely rude and confrontational and claimed that they had tried to ring me (although my phone never rang once) but couldn’t get through so brought the order back. Said he couldn’t help me then hung up the phone - DONT trust these people with your money!!
Eleanor0723 . 2020-03-26
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Rude staff who took forever to even acknowledge that we had walked into their store. Unhelpful when asked about deals. Given a time to return for our order. But then had to wait an additional 10-15 mins - wouldn't have been an issue if someone had actually come out and again acknowledged we had walked in, but staff were busy chatting amongst themselves and only came out to give us our food - no apologies whatsoever. The pizza was very sparing on toppings and was lukewarm. Garlic and cheese tear and share bread was very over cooked and also lukewarm. Really not up to Pizza Huts usual standard in other stores. Icing on the cake is that both of us have had bad stomachs all day and only thing we had eaten in common was last night's meal from Pizza Hut in Eastleigh. Wouldn't even return if we were offered free food. Avoid!!
Helen Kerris S . 2019-11-17
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Terrible don’t ever use online to place order customer service hang up on you Awful place never using
Vicki H . 2019-11-03
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Avoid, online service doesn't work, they take your money then don't deliver, then are 0 help to sort
RossC417 . 2019-09-07
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Me and my partner come to this Pizza Hut nearly once a week as a treat we do have one closer to us but it just doesn't have the same deals and they don't offer the Garlic Crust option which sucks. The people are friendly and the food quality is top notch for a fast food place.
Alex H . 2019-03-05
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1563 Opinions
We went here for our work Christmas do. We decided to come here as we had such a lovely time last year. Food was incredible and fab service but seriously the DJ needs a bit of a rethink. The final song of the evening was far too depressing. Bearing in mind it was a Christmas evening the music should’ve been a lot more upbeat and some of the good songs were played while everyone was eating.
217 Opinions
Had been recommended this Italian by a local for a family birthday. Greeted warmly by restaurant staff, water on arrival, attentive service. Unfortunately we were next to a table that various suited/booted parents dropped 9 of their free-range charges with a handful of timid 'grown-ups' whilst en route to the Club, I suspect. Food was excellent, the staff was amazing dodging these young teenagers leaving chairs untucked in the staff's wake whilst they slammed toilet doors, daring each other to run in the kitchen and generally getting under people's feet. When they did sit down, volume control was clearly not in their gifts. Thought the restaurant staff did an excellent job at trying to make our meal an enjoyable experience despite the crèche like conditions other diners had developed. Would definitely go back but perhaps on a school night when hopefully these youths are not there. The restaurant was far from a let down but the locals certainly were.