Based on 1.099 opinions finded in 3 websites
Based on 1.099 opinions finded in 3 websites
Nº 168 in 440 in Lincoln
Opinions
lovely delivery driver, very polite and conversational. food was delivered promptly (actually early), still hot, and fantastic!!
eve . 2024-09-17
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stone cold when it finally arrived
Aleena . 2024-09-14
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I'm a sucker for this chain. Love the menu.
Mervyn Warriner . 2024-09-08
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Food great 👍 but they always forgot my dips and sometimes drinks too
aaron . 2024-09-08
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Took over 2 hours from ordering to delivering disgusting I want a full refund
Alex . 2024-09-07
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£4.95 for potato salad is a joke. Two spoonfuls of potato in the bottom of a box.
Alison . 2024-08-30
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Was like rubber and tasted disgusting. Was missing garlic butter with dough balls too
Shanice . 2024-08-28
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Absolutely superb, especially the manager who couldn't have been more accommodating or helpful. Cannot recommend enough
Alan Brilly . 2024-08-25
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Quiet for a Saturday night. The waiter was extremely attentive and friendly. Garlic prawn starters and halloumi was delicious. Prawn pizza and leggera pizza was cooked to perfection. Unfortunately our friends Americano pizzas were burnt to a crisp. The waiter however quickly rectified the situation by offering a free drink and replacing the pizzas. Enjoyed the experience. I would recommend.
Debbie Jay . 2024-08-24
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Even though the food arrived early, the pizza was stone cold. Customer service refute your help as they don’t believe what I’m saying due to the early delivery time. Very disappointing.
Gabriele . 2024-08-20
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#fab i loved every second waitress pheobe while looking extremely presentable delivered 10 star service !! food was #gorgalish i gobbled up everything haha !!! would 10/10 reccomend to anyone!!
Molly Griggs . 2024-08-14
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The biggest issue was the incredibly slow service. It took 2 hours 20 minutes for olives/doughballs, 4 mains and 2 desserts. Ridiculous! It would have been even longer without our inviting staff to our table each time to get served. All the staff were pleasant but there should be more of them and they should be more attentive to the customers. The food was OK, but the portion sizes have noticeably shrunk. There's no shortage of Italian restaurants around. I think Pizza Express has had its day. Go elsewhere.
Geoff Reynolds . 2024-08-03
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Very very slow. It took an hour to get our pizzas after having to ask twice about the wait, despite the restaurant being fairly quiet. We weren't told about any long waits when being seated. The kitchen seemed to be much more focused on take out orders than serving sitting customers. The food then came out missing our side dish. The pizzas were fine when they finally came but the 'salad filled hole' was just a bunch of spinach thrown in the centre of the plate and by that point we had to rush to eat. The waitresses were doing their best, but this kitchen needs to sort out their priorities.
Vikki L . 2024-08-02
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There was no garlic butter with my dough balls. I paid extra to have a half n half pizza instead of a cheaper meal deal. Only to receive a full pizza of one of the halves I ordered which would have qualified in the for mentioned much cheaper deal. It was also late and cold. So all in all not great.
Charlie . 2024-08-02
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Food was brilliant and Leanne was a brilliant waitress 10/10
Arran Straw . 2024-07-31
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food was very cold, and very late.
chloe . 2024-07-25
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Very tasty pizza, and stuff are friendly Had quick lunch ( pizza pepperoni) with little one ❤️❤️
Tetiana oneill . 2024-07-24
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says food is delivered but aint even here
Olwier . 2024-07-13
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As always the food was great. While taking our order the waitress noticed my partner’s shirt tag was out. She mentioned it but before we could react she pushed the tag back under shirt herself. We were both super taken aback as that’s wildly inappropriate? My partner felt a bit uncomfortable and it made the atmosphere a bit strange. Will definitely come back but maybe address to your staff not to touch guests without asking. Don’t want anyone to get in trouble it was just super weird.
Olivia Bailey . 2024-07-08
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Spot on delivery and amazing food very happy
Gemma . 2024-07-06
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This pizza express was the best one I've been to. Not only were the starters delicious, the portions were great. The main meal was full of flavor and great price. Staff were super friendly and kept the place tidy.
Evangeline Field . 2024-06-29
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We arrived at 7pm, our drinks and food order was not taken until 7.30pm. Food came to the table at 8.15pm, a table that was seated at the same time as us had eaten and left at this point. Extremely short staffed and no compensation was offered for the hour and a quarter long wait for the food. I would’ve been a little more understanding if we had been informed on the food wait times, but we weren’t. I could see the staff were working hard but unfortunately there were just not enough people on shift.
Isla Gordon . 2024-06-15
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Pizza tasted good, but it arrived stone cold and wasn't cut.
Marc . 2024-06-10
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Good food but definitely over did the dressing on the salad! They made a mistake with the drinks but offered them to us free as compensation. Very much appreciated how they handled the situation
jenny norwood . 2024-05-18
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ordered at 17.15pm and booked a delivery slot for 18.30pm. However the delivery was actually 19.35pm. I would have expected a message or an offer to cancel the order if my delivery time could not be met.... But when I telephoned the restaurant it just went straight to answerphone and having left a message and phone number for a call back still received no contact . The service I have had is abysmal. if anyone wants a delivery on time move on because the customer care is non existant.
steven . 2024-05-17
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Half of the pizza was cold so my son refused to eat it.
Alex . 2024-05-15
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Decided to have a take out of two pizzas so popped in and arranged collection. Staff was very helpful with regarded to my vegan pizza , advised I could have alternative toppings as I did not want certain toppings plus advised it would be 20 mins. No problem for us just went for a quick walk and the pizzas were ready in the 20 mins so excellent service. Now the pizzas we asked for were thin base now I’m not a lover of pizzas but this was exceptional love love love ❤️ them. I ate all of it in one go which never ever happens. The service and quality of the pizzas at High Street in Lincoln is outstanding. Highly highly recommended. I will be getting my pizzas from Pizza Express from now on or if in town will be sitting in.
Lynda Quartay . 2024-04-16
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Squashed in next to the service area . Noisy and not pleasant to be next to the coffee machine when you trying to hold a conversation. Food ok. Not great value for money but staff friendly but not attentive to customer care.
Martin Pocklington . 2024-04-02
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Pizza Express on Lincoln High Street is a top-notch choice for a delightful dining experience. The stylish decor, friendly staff, and mouthwatering pizzas create a perfect blend. A must-visit for pizza enthusiasts!
Cel . 2024-03-09
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Order never showed up, map showed delivery driver two streets away then said delivered, still waiting for my £25 order!!
Josh . 2024-02-28
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Brilliant service, wonderful atmosphere!!
Lizzie Pieridae . 2024-02-27
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Imogen was amazing, friendly and so accomodating, food was delicious too however the service really stood out to us, would deffo come again
kieran Johnson . 2024-02-26
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Waiter Kieran made our meal wholesome, he recommended one of the off menu pizzas and I wasn’t disappointed. Was polite and kept checking on us, overall great experience
Dawid Tomczynski . 2024-02-14
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food was burnt every time i ordered from there
daria . 2024-02-11
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Great choice and excellent service. Very competitive prices and lovely location 😁
Robert Pitchford . 2024-01-31
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Sorry. I had to put 4 start for the atmosphere as I dined out near closing time. Not to detract from a lovely meal with really friendly and professional service. Not often, the food in reality looks better than the pictures. Excellent value. I had a bruschetta and American Hot Romana. All excellent. Thank you.
Richard Rayner . 2024-01-23
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For £18 (incl. fees,and delivery) I actually received £2,50 Aldi pizza, but even smaller in size, cold and burned. Will never order again.
Kristof . 2024-01-21
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I had the Grand Caesar Salad and it was the best salad I have ever eaten - so tasty every mouthful was a delight!
Anya . 2024-01-18
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For someone who doesn’t like pizzas, I love Pizza Express! Authentic thin crust, fresh ingredients, friendly service. Lincoln one did not disappoint, even on a quiet Sunday night. Wish the drinks were not so expensive, that’s my only gripe. Recommended.
Muriel Russell . 2024-01-15
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Went here tonight. Our waitress Shannon was brilliant, friendly and knew about Gluten free! Food was super delicious.
Martin . 2024-01-08
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Love Pizza Express in Lincoln, staff are always super friendly and helpful. Fast, efficient service and most importantly great food!!
Sabina Green . 2024-01-05
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food was cold, no sauce with buns. Never be ordering again.
Mantas . 2024-01-02
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Food was awful. Burnt dough balls and no pizza toppings on the pizza, it had all slipped off. Requested a refund
Jenna . 2024-01-01
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food was cold, not worth the money, no garlic dip
Natasha . 2024-01-01
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Pizza was like cardboard but everything else was great
Michael . 2023-12-29
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Wonderful Christmas Eve meal with family. Staff were friendly and attentive and the food was amazing.
Matthew Weston . 2023-12-25
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The food was never delivered despite the app saying it was and there is no quick way of getting help - so we just didn't receive our dinner tonight and the help function says we should hear back in the next days! Awful service from Just Eat
Barbara . 2023-12-13
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The food was cold and my drink didn’t come.
Rhiannon . 2023-12-11
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My first time having to order gluten free after being diagnosed with celiacs amazing menu option and food was delivered will be back. Xx
Ellen . 2023-12-10
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Stone cold . Heat bags only work if the lid is closed and the bag is zipped up . Good job I have an airfryer .
Simon . 2023-12-09
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Back again soon after an appalling experience in Bath. Lincoln branch has restored their good name
Adrian Robinson . 2023-12-03
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Excellent pizza good service....
Mel Oldham . 2023-12-01
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Friendly greeting upon arrival, great food.
Dawn Milton . 2023-11-27
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It was my first time in pizza Express and it really nice... The pizza and the dessert was really tasty!
Nicholas Kyriakou . 2023-11-26
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Excellent service from helpful and friendly staff. Food delicious, served quickly and arrived nice and hot.
Ĺiz Madigan . 2023-11-21
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The person who delivered my food was very rude. He called me on my mobile that he is in car park and he is unable to find my flat. Usually they deliver food to the door, and alert by pressing the door bell. However I went out, he was sitting in the car, got out and gave me my food. I very politely wanted to tell him where to deliver per address, he looked at me and said you got the food, sat in the car and drove away with screeching noise of tyres. This experience took my appetite away and didn’t
adnan . 2023-11-13
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Great location for drinks before or after your meal. Expect the typical brilliant pizzas from pizza express in a qwerky setting, highly reccommend
Chris York . 2023-11-10
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the loveliest server! Thank you so much Imogen. Had a great time x
Rosie Hardman . 2023-11-05
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The food was only just warm unfortunately and just a few minutes late
Liz . 2023-10-27
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Both pizza was cold no dips no butter for dough balls
Chunk . 2023-10-08
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Fantastic food and fantastic service by imogen(pink hair) who is brilliant at her job and so knowledgeable
Tricia Street . 2023-09-10
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Ordered takeaway after a great day celebrating our daughters Graduation... her choice was to order pizzas from yourselves.. what a mistake! 15 mins late, my youngest daughter had to go and find the delivery driver. He had not delivered a Ceasar salad and only one dough balls... spoke to Jamie what a waste of time.. he sounded very drunk!! Then after trying to speak to JustEat that was impossible!! I am now waiting 2-5 days for a refund. The pizzas were not worth the money we paid, a very expensive mistake to the end of a lovely day....
Scott Hawkins . 2023-09-09
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Cold pizza, missing items, poor customer service when I called the store.....
Scott . 2023-09-07
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On time and driver found me no issues. Lovely driver very polite thankyou
Louise . 2023-09-02
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Nice place, good food. Gets busy so best to book before.
Beverley Picksley . 2023-08-15
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Food was smaller than excepted for the price. Wasn't even sliced properly either. Over priced really for what you get and that's with the cheeky Tuesday discount
Louise . 2023-08-01
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Disappointed. Had written in the notes asking for an item to be removed from a pizza but it arrived with the item still on. Was also missing an item from the order and it only arrived warm, considering delivery was really fast.
Linsie . 2023-07-31
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Pizza was very tasty. Will be ordering again!
Erica . 2023-06-19
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I was s really happy with both vegan pizzas… however there was meat in the box of one 😖😖
Ana . 2023-06-18
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Very good food very tasty, the service was good and wasnt interupted but it was a smidgen disorganised, the atmosphere was very good too for a fanily resturant.
Epicest person . 2023-06-18
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Great Pizza ⭐⭐⭐⭐⭐ what more can I say 😋 Happy Days 😊👍
Kris . 2023-06-15
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Slightly crowded, food was good albeit expensive
Robyn-Dawn . 2023-06-12
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Very good food, quick service, very professional and cordial
Simon Cooper . 2023-06-05
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Pizza Express was fantastic as always! It may be a little more expensive than other leading pizza restaurants, however, it is worth paying a little extra for. It feels like you are actually in Italy. Even the side salad was amazing! My only complaint is my dad decided to help me eat it!
kate . 2023-05-28
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This was a magnificent meal 🍕 very enjoyable. The staff were efficient and humorous and I can highly recommend the lime and basil sorbet. My daughter had bruschetta and I had chilli prawns to start them the mushroom salad and egg and ham pizza respectively and my friend finished with the Tiramisu. All in all a great relaxing and fun meal with a brilliant atmosphere
Alex Sayer . 2023-05-25
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Pros: Very good food at this restaurant. Very attentive staff, quick service. Cons: a little busy at our visiting time, tables quite crowded together.
Alex Sneade . 2023-05-11
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Stopped here for evening meal two starters and two Romano pizzas, food was excellent and the service also a very good pizza restaurant
Ian . 2023-05-07
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Food was OK, not worth the money paid.
Yasmin . 2023-05-07
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Super speedy service and everything warm, tasty and correct. Can’t fault it.
Tony Hinkley . 2023-05-06
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God forbid you dare to be lactose intolerant or vegan. I had to order a pizza with dairy cheese on it as I couldn't order a vegan pizza deal through the Web sight. my neigbors had to check in on me after the noises that came from my bathroom and I was sure that I was about to die. While lying there on deaths door the vigin Mary appeared to me but had to leave promptly due to the smell. Never meet your hero's. She was clearly not a vigin.
Georgia . 2023-05-06
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First time I've eaten here as I don't normally do commercial pizza chain restaurants. Wasn't disappointed to fair. Fairly busy being a bank holiday, quiet when we entered, started getting busier later as we left. Food was great, well presented, staff polite and courteous. Everything clean and spotless. Will be visiting again and can highly recommend. Kids menu along with colouring activities provided. As you can see from the pics all plates were left without a crumb on them. Well done and thank you for a lovely meal out.
Mike Thompson . 2023-05-01
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Very good food, a bustling atmosphere, all the staff were attentive and polite, it was just a shame that one front of house person didn't know how to smile.
Bryan Proctor . 2023-04-30
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Food was tasty but cold on arrival
Abbie . 2023-04-22
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Food was hot and tasty, service in good shape
jim w . 2023-04-22
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Quick delivery, great packaging & tasty! Just not very hot
Stacey . 2023-04-02
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Everything ok however pizza lacked sauce, quite dry
Sandra . 2023-03-19
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Over priced, terrible service and they weren't that busy but still took forever to serve
Bethanie-may Smith . 2023-03-11
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Sharon was so lovely and made sure she got all our orders correct even with a table of 11.
Amber Robbins . 2023-03-11
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Terrific food and service. I prefer thin crust pizza, and my favourite is pollo ad astra which is cajun chicken, onions and peppers. Even better with a side order of salad.
Andrew Ball . 2023-03-10
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Food AMAZING! And staff are always great and welcoming ! However, prices are getting ridiculous!
Amy Bowen . 2023-03-07
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Personally there wasn’t enough tomato purée on my pizza base it was very dry, also calamari could have done with being a little crispier. A lot of money for not great quality.
Donna . 2023-02-26
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Very poor food .. soggy pizzas, unpleasant tasting pasta (which wasn't even what was ordered!) and several items on the menu not available! We weren't even made aware of this until after we'd selected them! Disappointing! Won't be returning.
Sharon Benthin . 2023-02-18
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Always great, just busy enough to feel cosy. Great food, great service, great price (with the app)
Jason Cerrino . 2023-02-08
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Lovely, great service and food, well done
Paul Tolliday . 2023-01-28
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Great service when there was a little hitch with our order. The food was great and selection for vegetarians more exciting than ever. Had a cosy atmosphere. Would recommend!
Kal Alcock-Murtagh . 2023-01-15
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Used Tesco vouchers. Everything was good, staff very helpful.
Sue Miller . 2023-01-08
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Amazing food, really great service, friendly and helpful. Wife is coeliac so pizza express is one of the few places she feels comfortable eating. Cant rate them highly enough.
David Brett . 2022-12-30
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We love pizza express and it was absolutely lovely as always. Although we had drove a long way and stopped at another pizza express that had no stock, this branch made up for this!
Lil Leah . 2022-12-29
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This place is always a winner. Have to say, we come here fairly often and the pizzas on our most recent visit were exceptional, so so fresh! The service can be a little slow, even when they aren't busy, having said that, everyone is incredibly friendly and I wouldn't let this put you off. Love that new items get added to the menu.
Amy . 2022-12-23
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Great place for pizza. Good service and always fresh food.
Zona Marshall . 2022-12-23
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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850 Opinions
Ordered a pizza for collection, the staff was super friendly. Food was great. Usually I don't like the cheese they put in the stuff crust at other locations, Didn't have that issue here. Food was ready, hot and tasty. I will be going back for a sit down service.