Based on 834 opinions finded in 4 websites
Based on 834 opinions finded in 4 websites
Nº 270 in 343 in West Oxfordshire
Nº 9 of 10 Italian in West Oxfordshire
Opinions
delivery time kept changing, but nevertheless the order was very nice and tasty but not exactly piping hot.
Lisa . 2024-12-03
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I ordered at 19:30 and received at 21:05. Everything was cold…just a bit disappointing.
Laura . 2024-11-22
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Nice service ,food amazing ,we celebrate our anniversary it just fantastic,thanks guys
Bobby Mezei . 2024-11-21
MORE AT Google
I'm a Chinese. Because my child likes to eat pizza in this restaurant, we eat pizza in this brand more than three times a week. However, we came to the city two weeks ago and ate here three times, but we were discriminated against by the waiters in the restaurant and refused to let me eat today.
Yun Xia Zhang . 2024-11-15
MORE AT Google
lovely place would recommend for anyone who loves pizza
Ruben Herring . 2024-11-07
MORE AT Google
Great dinner just before the cinema. Zack was great and attentive. Food was fast coming from the kitchen and tasted delicious.
Katherine Kelly . 2024-10-26
MORE AT Google
Food was great quality for the price. Massive thanks to Shannon who was helpful and made sure we could speedily eat and leave to make it to the cinema!
Andy Walker (Beemo) . 2024-10-16
MORE AT Google
Always great food and great service
Susie Ashworth . 2024-10-13
MORE AT Google
Rude manager, humiliates employees and treats customers with contempt, apparently not happy with life and humiliates people around her, unpleasant environment because employees work unhappily and under pressure, I do not recommend it because of the management's service. However, the food was wonderful and the polenta was incredible. 12/11/24
Carolina Sampaio . 2024-10-12
MORE AT Google
Order never arrived. I called the restaurant after 2 hours and they advised I pick it up myself as they could not get hold of a just eat driver.
Chloe . 2024-10-08
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I booked my daughter's 11th birthday dinner for her and 9 other 10/11 year olds. I received quick responses to my email queries from Alex the manager and she and her team made sure the table was set up with the balloons and confetti we organised. She was also great at suggesting little touches that might make it more special. On the evening the girls were made to feel very special by all the staff and despite being a large (and unwieldy!) party we were always treated like welcome guests.
Emma Greening . 2024-10-06
MORE AT Google
ABSOLUTELY SHOCKING , i ordered a share box of doughballs , called the restaurant and they said i was meant to get 16 but i only got 8 , they said it’s nothing their end and i need to contact just eat
Lillia . 2024-10-05
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if your a person of colour DO NOT USE THIS PIZZA EXPRESS, very rude manager ( gabby ) got ignored and waited almost 20mins with staff walking straight passed with no acknowledgement at all, if your a person of colour they will not serve you
Shabba . 2024-09-29
MORE AT Google
Great experience and amazing service.
Malcolm Hardie . 2024-09-28
MORE AT Google
Cheeky pizza loved it, the delicious pizza was soo good I had to give it a 5 star review and I will be definitely be coming again back again !
Joel R . 2024-09-28
MORE AT TripAdvisor
4.5 stars. good was great as usual. crispy potatoes werent very crispy and the portion size of the crispy potatoes was very very small. pizzas were lovely and lasagne was nice too.
Lisa . 2024-09-21
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food was great, delivery driver very polite and friendly.
Lisa . 2024-09-21
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Order took just under 3 hours to arrive. Food tasted alright but was warm at best and the the pizza crust was hard and rubbery. Will not be ordering delivery from this restaurant again.
Tony . 2024-09-20
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pizza was cold and chewy, the box was wet. overall a long wait for something very unpleasant.
Melanie . 2024-09-16
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Missing half the order and it was cold
Karl . 2024-09-15
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The food wasn’t to a good standard and very expensive. Late delivery. Soggy salad (and tiny for £15!). Sadly won’t be ordering again
Clare . 2024-09-14
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amazing food and service. Was a nice time with my family.
_ Dondoquinh4 _ . 2024-09-08
MORE AT Google
Excellent service good food very attentive staff Excellent management I will repeat thank you very much
jefa aveiro . 2024-09-08
MORE AT Google
At first the delivery time kept getting delayed but then randomly it shortened. it arrived within 50 minutes of submitting the order and had no issues with the driver. He was very chipper and polite. The pizza being a Romana was thin so it wasn't the warmest but still delicious. the chicken wings were really disappointing, they weren't baked like they are in store and instead of being brown ams crispy, they were pale and slimy. I would order again but not have the wings!
Kerrie . 2024-09-08
MORE AT Just Eat
Amazing experience with Xana, Ricardo, Emogene, Shannon, Zach, Jodie and Kayleigh.
Alistair Hey . 2024-09-07
MORE AT Google
Visited the restaurant at midday on a weekday (03.09.24.). The restaurant was not busy- there was maximum four or five occupied tables however we were turned away because they were too short staffed… I would have been happy for a longer wait on food/ service but the waitress didn’t bother to ask this and also did not let us know when a table might be available later. Terrible service.
Emma Katherine . 2024-09-04
MORE AT Google
THE APP SAID COIRIER WAS AT THE RESTAURANT. AFTER AN HOUR, I PHONED THE RESTAURANT. THERE WAS NO COURIER. I HAD TO DRIVE 5MILES TO GO AND GET IT MYSELF. I WANT A FULL REFUND NOW.
Tom . 2024-08-31
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Perfect the pizza was delicious
Callum Bowers . 2024-08-26
MORE AT Google
Says delivered and I’ve been charged. No food has been delivered and restaurant aren’t answering phone
James . 2024-08-22
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I ordered my food with an 30-50 minute wait. My food arrived two hours after I placed the order. It was lukewarm at best. Once reheated, the food was tasty but very poor from just eat. There was no way to speak live with anyone from just eat.
Katie . 2024-08-17
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Food had not arrived even though it says delivered
Marta . 2024-08-16
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Very small pizzas. Feeling quite scammed
Heddy . 2024-08-14
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The pizza dough was the freshest I'd ever had anywhere (and I've eaten a lot of pizzas!) - the service was spot on: even got told about getting the app to get free dough balls. Service was quick, all our food was scrummy, and we even got a Kids Eat Free which meant my two children's meals got deducted from the bill which we weren't even aware of so happy days!
Gemma Murray . 2024-08-12
MORE AT Google
The food was really lovely and the staff was fantastic,will be visiting again
DONNA FENDT . 2024-08-06
MORE AT Google
Food is great, service is speedy. Pizza was big but I was able to get a box to take it home. Will visit again.
Hangry Hufflepuff . 2024-07-30
MORE AT Google
A completely unsatisfactory and unwelcoming experience at the Witney Branch. Our family visit was met by the so called Deputy manager on 28/07/24 @ 4pm who told us that due to not having a booking she would only cater for us for the time being if we left within 1 hour because she wanted to clear the table for the next booking. The restaurant was CLEARLY only 20% full and there were many empty tables to seat a family of 5. We found this to be extreme and never have we ever felt unwelcomed by any restaurant staff before. I can only say this particular manager was racist towards us and the other staff took note of her behaviour and tried to apologise. In the end to express our disappointment to the unpleasant manager we stayed for our meal and decided to chew our meal as slowly as we possibly could 😂and by this time we were heading way above her racist 1 hour marker!!!! It became apparent and evidential to us that there was no further booking for this table. Pizza Express Witney train your staff about racism! This so called manager needs to be investigated. 👎🏽
Nabeela . 2024-07-29
MORE AT Google
Popped in for dinner tonight an ordered 2 adult pasta dishes one which was carbonara an the other was pesto chicken an a kids pasta dish, the different between the 2 mains was mad, the carbonara was the same size as the kids one, so will be ordering something different next time
simoneox . 2024-07-24
MORE AT TripAdvisor
Witney Pizza Express simply fantastic! We ordered a take away for lunch (18 July 2024), ready on time and all was so delicious. The restaurant manager very lovely and kind person. Shout-out to the chef. Thank you!!
Katia V. . 2024-07-18
MORE AT Google
no food was delivered just a drink.
Emma . 2024-07-14
MORE AT Just Eat
Fabulous food and helpful staff. Would definitely go again. Would highly recommend the pollo ad astra.
Michelle Rogers . 2024-07-14
MORE AT Google
ridiculous waiting time and it kept moving up . Ended up ringing the restaurant and to be fair they sorted it
Chris . 2024-07-13
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Our family of 6 had a wonderful experience at this Pizza Express. We often visit different Pizza express restaurants so we knew what to expect but this restaurant was especially child friendly. There was an arts and crafts table for the children to play at while they waited for their food. There was a baby mobile above the nappy changing and there were balloons for the children to play with. The staff were also exceptionally kind and friendly towards the children. One of our girls was so excited when we ordered ice cream that she watched them prepare the ice creams and then ‘helped’ the waitress carry the tray to our table (it was very quiet on a Sunday evening) A big thank you to Kayleigh and her team.
Val B . 2024-06-30
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I do t mind the pizza being late but when the pizza Did arrive, it was missing half of its toppings. I always have this same pizza from pizza Express. Only half the toppings were on it. No mushrooms, very little cheese. Etc. really disappointed especially at the price of £20 for a pizza.
Francesca . 2024-06-14
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took an hour for it to arrive and when it did the food wasn't even hot anymore, it was luke warm at best
Callum . 2024-06-08
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Had a lovely impromptu dinner here on Thursday night. Our server was lovely and attentive. The food was delicious and too much for us to finish we took home the leftovers! The section at the front of the restaurant is really lovely and had a good atmosphere. Will definitely be back.
Kayla . 2024-06-01
MORE AT Google
Came in for a quick lunch meal, was served by Georgia who was very quick and friendly, exceptional service and delicious food
Gracie Cox . 2024-05-25
MORE AT Google
I would like to thank Alexandra, a very patient and polite manager and especially the kitchen 10+++. P.C. probably can't please everyone, but everyone knows it's the best pizza in town!!!!
Raluca Mihaela S . 2024-05-17
MORE AT TripAdvisor
Pizza delivery time kept changing from original order. Pizza arrived stone cold and was not cut very well. Very poor service.
Joseph . 2024-05-14
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Good pizza and good friendly service. Caterina was really lovely. Will definitely return
cro148 . 2024-05-14
MORE AT Google
We didnt book and it was surprisingly busy, but they still managed to squeeze us in for a meal. The food was amazing as was the service. Anamika and Gabi, the manager, were lovely and very helpful even though it was a very full restaurant. Both the front and back seemed full.
elizabeth . 2024-05-08
MORE AT Google
amazing food and amazing service, the new chocolate fondant is lovely
Gabrielle Morris . 2024-05-08
MORE AT Google
Came in for a late night meal on Monday, the restaurant had a lovely atmosphere and the staff where excellent, the food and drinks very fast and delicious, would definitely recommend.
Archie Wallace . 2024-05-07
MORE AT Google
Fantastic service, good food, overall good experience
Alexandra Abreu . 2024-05-06
MORE AT Google
Shocking, over an hour and a half for delivery... Lukewarm at best, basically cold. Terrible
Jonathan . 2024-05-04
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Awful service, food was cold when arrived, missing half the order, will not be ordering from here again
Gaby . 2024-05-03
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food arrived very late, and cold.
Brandon . 2024-04-26
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Slightly greasier than other Pizza Express's but not bad. Good service
James W . 2024-04-14
MORE AT Google
waited for over an hour and the food was cold when it arrived.
Kevin . 2024-04-13
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Good food and easy to book and use the app.
Andy Field . 2024-04-06
MORE AT Google
Food was perfect, staff were lovely, slightly slow at the start but then everything was perfect so I would recommend
Max . 2024-04-03
MORE AT Google
The food was great and the staff were lovely, Alana and Kayleigh were our waitresses and Zach made our food 10/10 for everything :)
Hollie Hooper . 2024-04-02
MORE AT Google
best night of my life because we got free doughballs with the app. had to stop myself from eating the butter with a spoon. thank you allanah and kayleigh you were both lovely
Sadie Wilson . 2024-04-02
MORE AT Google
Waited well over an hour for the food only for it to arrive cold. Very disappointed.
Chris . 2024-03-30
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delivery took long time ordered at 17.51 recieved nearly 2 hours later. phones store who told me remebered sending order out and that was ages ago said driver collected at half 6 over hour ago. when driver eventually arrived food stone cold.
louise . 2024-03-29
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Absolutely incredible experience, the food was top notch, some of the best pizza I've ever had. And the service was just exquisite, this very nice girl named Alana I believe was just so helpful and made the pizza express experience a 5 star.
Luke Sutton Taylor . 2024-03-18
MORE AT Google
4thtime ordering and they didn’t deliver all the food. They don’t redeliver and insist that you collect the food they missed off in person. When asking for a refund you have to do it through justeat which has never resulted in a refund. Do not use the app to order and do not order from pizza express Witney. Every time is a disappointment. Sad because the food is great.
Megan . 2024-03-09
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Awful. Usually love pizza express, food was ice cold, unbeatable and am waiting for my refund but had no updates.
Tia . 2024-03-03
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Fantastic lunch, great food and quick service. Thank you
Silvia Gouveia . 2024-02-29
MORE AT Google
Reserved a table. Arrived and was ignored for 15mins while we stood at the 'please wait to be seated', staff behind the bar didn't even say hello. Finally got directed to a table in the top room that was empty, with all the staff setting up tables and got sat next to the bins... Lots of other tables available and even in the front of the restaurant where it was busier and nicer but they put us next to the bins. Asked to be seated somewhere else (noting there was literally everything other table was empty and also empty tables at the front) but got told this was our only option - so we politely declined and left to eat elsewhere. Shocking poor service, no front of house and no care for guests.
Wayne Lees . 2024-02-26
MORE AT Google
Caterina provided excellent service, the food was fantastic!
Dexter Coultas . 2024-02-20
MORE AT Google
Food was tasty - but cold. Very friendly delivery driver
Rachel . 2024-02-11
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Great food, and speedy service. Definitely coming back.
Jessica Love . 2024-02-07
MORE AT Google
Very slow service, drink arrived at different times and took an absolute age to get anything. No real apologies, looks like this is how they operate usually. Cleaning of glasses and cutlery leaves a lot to be desired. Forgot one of the mains, most of us had finished by the time it arrived. They weren’t even that busy when we were in. Very poorly run.
traveling_manc . 2024-01-26
MORE AT TripAdvisor
I get that this is the business model to heavily advertise pizza deals to bring people in, but to start your meal off trying to scan codes, upload apps and inputting unrecognised table numbers is never going to be relaxing. Your first interaction with the waitress to ask how to get the 50% deal makes you feel a bit desperate. We've been to Pizza Express before and have successfully navigated the deals so why have they now made it so complicated? OK, so not a great start but I really tried to put a smile on my face and told myself to relax. On the positive side, the food came quickly. We've eaten the same pizzas off the menu before and although the taste was OK the pizzas were undercooked, lukewarm and had noticeably shrunk since our previous visit (not the worst aspect but just added to general dampening of mood). On ordering for our kids we asked for less cheese on one pizza and were told "don't worry, they don't come with much cheese". It came loaded with cheese and was abandoned after two slices. We felt a bit fobbed off. Can you not tweak your pizza or is this too much trouble for £50? We were trying to make the best of it but the kids wanted to leave and decided not to have their inclusive dessert (which was a surprise). We weren't grumbling and we tried to entertain the kids but the atmosphere just felt a little off. A bit rushed, a bit uncared for, and some negatives that made for an underwhelming experience.
Pooklesdad . 2024-01-21
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Fab pizzas, easy to order, arrived nice n hot, when they said they would. An extravagant treat, but yummy.
Helen . 2024-01-07
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Excellent service and great food. Driver got out the car and came all the way into the hotel reception to meet me 😁
Alex . 2024-01-07
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Mushroom pizza and garlic bread completely cold. Heated in microwave but was disgusting. Very poor quality food. Will not buy from here again and definitely do not recommend.
Kate . 2024-01-01
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Quiet when we visited so little to no atmosphere Service was very good and the food is also good Would recommend
William Dalton . 2023-12-23
MORE AT Google
Great place to grab a meal. Had dinner with my friends was great !! Food was amazing and drinks. Vegan options were lovely!! Shout out to our servers gabi and zach 10/10 service:)
Alana Lawrence . 2023-12-08
MORE AT Google
Took over two hours to deliver - if too busy then shouldn’t take new orders! Food was cold when arrived. Delivery driver was nice though.
Jade . 2023-12-08
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Great service, accommodating of a big group. Great server: Gabi
Sam Richards . 2023-12-07
MORE AT Google
Amazing service and food, highly recommend!
Alia . 2023-12-04
MORE AT Google
My dip was missing and Pizza was cold :(
lucy . 2023-11-29
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Came in on a Saturday without booking a table, really accommodating, food came extremely fast and the staff were all polite :)
Lauren Chappell . 2023-11-25
MORE AT Google
Food was really good and still hot 😋
Kieran . 2023-11-25
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Pizza was cold I ordered a Romana base Which had to pay more for was very hard to eat egg was like rubber
Becki . 2023-11-19
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Always very good meals very pleasant staff
Guida Abreu . 2023-11-12
MORE AT Google
We unfortunately arrived a few minutes before a children's party. Our starter arrived relatively quickly, but we gave up after waiting an hour for our mains. The manager was clearly too focused on the party, which it appeared they were directly involved with, as they left two young staff to deal with us and other irrate customers. The manager made no attempt to communicate or handle our complaint. I'm sure the party pre-ordered their food. Focus on the many tables of irrate and bored customers. After complaining and stating we're leaving, it took nearly another 10 minute for the manager to hand over the card for the till for the staff to remove the mains so that we may pay for our starter. We've been here several times and it's been good, but the manager clearly didn't plan ahead and get more staff in to cover the party
Luke Sullivan . 2023-11-12
MORE AT Google
The food was excellent. The manager and staff were great.
Rodrigo Pinto . 2023-11-12
MORE AT Google
Just ordered 2 pizzas from pizza express Witney, not only did the delivery time change 3 times meaning I had to to wait 50 mins longer than originally advised, but it was then stone cold when it finally arrived. I called to speak with someone but apparently the manager is too busy in the kitchen and there's nothing they can do because Uber delivered my order, even though I placed the order specifically through the pizza express website. Some poor girl bore the brunt of my anger because the manager was hiding behind her and refused to speak with me. Incredibly disappointed and will NEVER order from @pizzaexpress again. Customer service is non existent and zero help for their staff when put under pressure. Manager, shame on you! And that poor girl deserves a medal having to work for such a spineless manager
Sophie H . 2023-11-10
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A real rip off. They also subscribe to Too Good to go App. They advertise food, you pay for it then you don't get what's asvertised. Deal was a main and 2 sides, I got 2 dough balls and the tiniest flat bread (another side) and that's it! They do not give you what you pay for!
Trish J . 2023-11-06
MORE AT TripAdvisor
Notification to say driver was at restaurant. Not the case, rang restaurant and they said order was cooked, but no sign of driver. So when food finally arrived it was stone cold and nearly in-edible. Driver shot off sp fast I didn't have time to explain to him.
James . 2023-11-04
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Arrived stone cold and half missing
Sophie . 2023-11-03
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Lovely food. Polite and attentive staff. Very clean. Varied drinks menu. Will definitely return. Dough balls are amazing! Had a tiramisu for dessert, one of the best I’ve tasted!
lindahG9515BG . 2023-10-30
MORE AT TripAdvisor
Food wasn’t hot anymore and took ages
Nyah . 2023-10-24
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Very tasty food and delivered on time great options of pizzas and the pizza dolce is great
Ricardo Silva . 2023-10-22
MORE AT Google
Awful pizza delivered and customer service didn't care!
Verity Woodbridge . 2023-10-21
MORE AT Google
A good place in town centre for a small group or large to enjoy dinner out! Great seating and tables, service was helpful. :). Pizzas were good but not fantastic, feels like they need to be more adventurous on menu options.
J-D-M-nineteen90 . 2023-10-10
MORE AT TripAdvisor
Superb service and amazing food! Can't wait to go back! Thank you Julia 🌸
AMCK . 2023-10-05
MORE AT Google
Half the order missing, food we got was stone cold
Luke . 2023-09-29
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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84 Opinions
Awful awful place. Came in for the first time to grab a quick coffee before meeting some friends in Witney. Young man served me and was extremely rude and Impatient with me. Made me feel quite uncomfortable and rushed. Slammed my coffee down and when I ask for some extra milk on the side he let out a sigh and gave me a really angry look. Not the best service at all. I just couldn’t believe it, he was just so unnecessarily rude. While drinking my coffee a young blonde girl with baggy trousers was clearing a table next to me. I politely asked her who the young man was serving and she told me that he was called George. Maybe George was having a bad day and I take that into consideration absolutely but there’s no need whatsoever to speak and treat your customers so rudely. Very disappointed and certainly won’t be coming back!
744 Opinions
Nice place and excellent food. On the night we went there was just 2 staff in the restaurant. They pointed this out straight away so we knew the service would be slower than expected. But it was fine. The food quality made up for it and the 2 staff were great.
17 Opinions
I am new to the area and trying out all the local places and this did definitely not disappoint. Attended with friends for a warm welcome, good food, and a good happy atmosphere. What more can you want!
20 Opinions
Cannot recommend Paddy and the Cotswold Pizza Company enough. Having explored many options for the evening food at our wedding just outside Gloucester, Paddy stood out with glowing reviews on several platforms - having worked with him I see why! He was always available to answer questions over the phone and emails and even took time out of his weekend to visit the venue with us a few weeks before the wedding. The pizzas were very reasonably priced and on the night were a hit, with everyone was raving about them the following day. Thank you so much to Paddy and the team for contributing to a stress-free planning process and wonderful day!