Pizza Express in Crawley

I ordered this evening via deliveroo from Pizza express Crawley, I oredere pollo pesto, but no pesto on it, it sure what happened but pesto was missing, this is soo disappointing, if the restaurant run out of pesto why I haven't been informed. I wroled in pizza express so I know how a pollo pesto has to look like, this was a cheese pasta. Extremely disappointed, not sure what happened but definitely the restaurant is going down. Please see the picture below, if you see any pesto do. Let me know.

So awful!! pizza’s are cold and no cheese on them babycino were stone cold staff are pleasant but toilets and restaurant dirty wouldn’t go again worst pizza express I’ve ever been to.

We've eaten out a few times since restaurants reopened after lockdown and this is the only place where we've not felt safe. Waiters leaning over customers to take orders and deliver food. Evne though they have plenty of space. In another Pizza Express we visited, all food was put on a spare table next to us and we passed meals down. My husband asked for black pepper and the waitress said she had to put it on for him so leant over him again. At one point one of the chefs came out into the main restaurant and hugged one of the waiters. Just no clue about social distancing and definitely not a safe place to eat at the moment. Shame because the food is delicious as always.

You can always find deals online in here but even if you don’t it’s nicely priced for the quality of food and service you are provided. Would highly recommend the pollo pesto pasta.

Went today. everything from the restaurant to the toilets weren't clean. Food was very poor. No go 100%

I love pizza express normally but this particular branch really reduced my impression of the chain. It's a big restaurant but it feels poorly managed and now with the pandemic, we really didn't feel it was well managed from a safety perspective, to the point we regretted going. We arrived 7 mins after our booking time and were asked to wait until 20 past to get seated because the previous sitting was still there, and when we arrived at our table, it was sticky (so clearly not cleaned properly). I liked my pizza (and it was a v generous size) but my partner did not like his at all- he said it was really low / budgeted on cheese! However, my main concern was the safety. To go to the toilet, you had to open and close so many doors, which everyone is using. One of the soap dispensers in the toilet didnt have any soap and I did not see hand sanitizer anywhere inside/around the store (i think it was just at the entrance). I didnt feel there was a clear one way system and overall it just didn't feel fit to open given the pandemic. The waitor who served us was a bit cold but the waitress was trying very hard and was friendly. Overall, def not returning again, unfortunately.

We have always liked pizza express. And have been to restaurants all around the country and have usually had great service. However, this restaurant in Crawley is the exceptional to the rule. From the moment we walked in the waiter looked at us as though we had brought in rats. We had our baby and toddler with us and the waiter just looked as though he didn't want us there. Then after a wait on the menus, he eventually came over to take our order. All restaurants follow a service model of at least offering drinks first. Oh no not this waiter. We had to stop him from leaving after just taking our starters to actually take our drinks order. Whilst we were eating the table behind us left who also unfortunately brought their children with them. And we heard the waiter just tut and moan that the kids had left mess on the floor. Overall he and the manager made it abundantly clear that they didn't want to serve any customer who had children with them. With service like this and a building failing into disrepair I can understand why the company is in trouble. We can safely say that this will be the last time that we use Pizza Express.

Met friends for lunch here just before Christmas. Most places are buzzing before Christmas, not this place, there must have been 10 diners in total in the whole place. It just didn't feel inviting. It was cold, there was no seasonal atmosphere. The windows are floor to ceiling and everyone walking past glares in at you. Service was ok up to dessert, where after 20 minutes we has to go and find the single waitress to ask for the dessert menu. The pizza was sort of ok, that was about it.

Refuse to serve the food at 22.30pm even if the place closes at 23.00pm. With the comment that the waiter was not feeling well. This shouldn’t be a reason to refuse serving even if we wanted just a salad.

I always go to pizza express for how nice the staff are usually and the amazing mouth watering pizza I usually go here with my family and we usually all order pizza (I order The American) so that’s why I love pizza express.

Food was very good, the drinks were good. The service was good, as always. But as you sit and look around the restaurant you notice it need some TLC. Ceiling, areas around the lights were dirty, the air vents were dusty, the stair well up to the toilet looks old and tatty. It seems who ever manages the premises has lost interest in making the place look appealing. It used to be tidier! I’ll still be back.

Clean place and don't mind going there and getting my 02 £5 meal deal. Had pasta was nice. Friendly staff.

We were a group of 13 and it took us 40 minutes from arrival to get our drinks. They added a service charge to our bill of 12.5% despite our poor service. My pizza wasn’t very tasty and definitely lacking in pepperoni and cheese!

I've been to many Pizza Expresses but this is the best !! I can't eat a pizza anywhere else as the one I order here is perfect

Rung up on a Saturday at 4pm asking for a table of 26 at 630pm and wasnt a problem. We were put upstairs with our very own waiter. So good to have the room upstairs and our waiter was amazing. So funny and nothing was too much trouble. I think all the bad reviews this place has are just people being unlucky or picky. Everytime I have been here it's been amazing.

I am a frequent visitor to Pizza Express. You pretty much know what you’re getting across the chain. However, my experience of this god awful excuse of a restaurant is one I don’t ever wish to repeat. On arrival we was pointed to a table and left for over 10 minutes whilst the waitress dealt with another angry diner who she’d forgotten to get his order. Finally our order was taken, or rather the handset was given to us to press our own selections!Our garlic dough balls were served in no more than 90 seconds (no exaggeration here) and were like warm at best. Following this, we sat listening to one of the chefs taking the mickey out of our order for asking to have no egg on the carbonara pizza with the waitress, clearly not realising we was sat in earshot. The carbonara pizza (I’ve had in several other restaurants) was again luke warm and sloppy. I think the chef had spilt the pot of white sauce over the top! We asked for the bill twice before requesting the table number so we could pay on the app and run!Never again!

My son ordered pizza delivery this evening. Arrived cold and without a doubt the worst pizza we have ever eaten. It was like a flat bread with tomatoes and raw mushrooms on top. What an absolute disgrace and a complete liberty for what they charge! I'm totally disgusted....never again! Rip off at its finest!

Went here for an early Valentine's meal. Service was excellent. Food was delicious. Our waitress was extremely friendly. Mentioned we had a taste card and received 2 for 1 on all food. Great offer. Would visit again.

On entering the restaurant the first impression is very nice , good size and very clean

Sunday evening 6th January and we visited this restaurant for dinner, it has been rather a long time since we were here last, so looking forward to a good pizza.

We’ve just returned from an excellent meal at this restaurant..... The food was extremely appetising & served swiftly. Margie was first class in respect of the service she provided with a beaming smile & a great attitude.... she is a tremendous asset & is a primary reason for people to visit.

We have always had excellent service at other pizza expresses. However, the service we received at Crawley was awful - the waiter was rude and made us feel awkward and unwelcome. The food was good, but let down by service.

This weekend I ordered a Pollo Ad Astra take away pizza. A few hours later I began a night of vomiting and other nasties. I only ate this pizza and a twirl chocolate bar all that afternoon. It is possible that I somehow caught the bug from someone else so I dont want to accuse P Express. At this stage, interested to know if anyone else was ill this weekend after being there?

Never one to disappoint, the calamari, dough balls and pizza combo is always a winner for us when visiting. The Crawley restaurant service is also better generally compared to other Pizza Express restaurants.

We visited this branch a few days ago and were unhappy about the language coming from a group of young men seated at the table behind. As I tried to find a 2 for 1

Food was ok found it a bit bland, staff were friendly. Thought I'd try this branch with my o2 deal...

We had a very nice meal with all our favourite foods. Good choice of tables when we went Recommended

I like Pizza Express and I particularly like Pizza Express in Crawley. Whether I stop by to eat in or use the takeaway service the staff are friendly and helpful. The food is always good and the prices aee good especially as there are usually vouchers on their website or we use a taste card. Two three course meals with drinks came to less than £40 so great value.

We came here for dinner the night before we flew from Gatwick as it’s very close. I love pizza express so I knew what I would be having.

Tried this restaurant during a recent visit to Crawley and were quite impressed. We’d booked as it was a Saturday night but could have just walked in and the restaurant is very spacious and clean. The food was delicious and the pizza topping were plentiful and the bases were very thin. A very nice meal with very friendly staff.

Been here a few times and the service and the food is always reliable and to a high standard. It’s never busy for lunch so the service is noramally really quick

Enjoyed a freshly made delicious pizza in very clean and comfortable surroundings. Served quickly by a very friendly lady who did everything perfectly. Will definitely be back!

Came here with my partner for my birthday meal. We waited a while for our drinks as the waitress dropped them on the floor on the way over. My partners starter was cold. For main he had some chicken salad....he is a chef himself and his chicken had raw patches. Which was disgusting. Service was rubbish and had to constantly try and get attention of waitress. Took 25 mins to get attention of someone to get the bill. Wasn’t asked how meals were at all. Not happy and don’t beleive it was worth the money. Will not return

I'm not a fan of italian chains but this is ok. There's a lack of anywhere decent at all to eat in the Crawley town centre so due to lack of choice this was agreed upon. The place is clean, the service good and the food wasn't bad. I had a pizza which was a litte tasteless, but we were left alone to enjoy our evening. Overall good if your more interested in sharing a glass of wine with friends and not really focused on the food.

You can't go wrong with Pizza express! The choice, and what you get is pretty much the same nationwide it's become a household name for dining out.

Staff so friendly and accomodating for me and my friend and her 6 week old baby!! Food was nice but pretty average, wasnt worth raving about staff make this place! So thankyou

Pizza express was amazing today they have the most friendless-staff there. Very helpful and happy. Food was amazing really tasty!! Place was clean and great atmosphere. Really nice time and place to eat for families or couples.

Quick , efficient and good food as always, a consistent Pizza Express. I had Polla ad Astra and unlike some P.E restaurants the chicken was spicy and onions sweet, full of flavour.

It took a while for us to get sat at a table, but we did not complain. At that stage we assumed that the food must be relatively good for it to busy. However, we were terribly disappointed when the pizza arrived. It looked greasy and there weren't many ingredients on it either. It's a shame. Won't be coming here in a while, for sure.

Great food as usual from Pizza Express. The thing that made the night special was being served by the wonderful Katie, who was fabulous!

Visited today fast service however the food was poor. Pizza burnt and hard to cut unlike the pizza I have eaten in Horsham pizza express. After 4 wrong bills and the waitress arguing with us we ended up paying which was still incorrect as we wanted to get away. Would highly recommend horsham, however I would not go here. Awful !!

What a difference a couple of weeks makes, we had a cracking meal in haywards Heath a couple of weeks ago and an interesting one in Crawley !

Visited here with the kids lunchtime on Valentine’s Day. Greeting staff very pleasant but made us wait 20 mins for a table as “very busy” but we could see that there were at least 10 empty tables.

Was given a menu and nobody came to take my order so I left. Pretty poor for a Tuesday night in January

I called on Sat to see if we could get a table for 4 and was told that they were...

Staff lovely made to feel welcome. Thank you. Food always yummie. GD value too. If u haven't gone here give...

Just had a really nice meal at PizzaExpress.The staff were all very polite and helpful. Food very nice and reasonably...

On Tuesday 21st December, my mother and I were doing a bit of Christmas shopping and after looking at ASK...

Visited here last week and had a really poor experience compared to other Pizza Express’ I’ve visited. The food was fine, it’s always consistent across the group, but what let it down was the service. All of the waiting staff seemed bored and the service was purely transactional, there was no interest, warmth or anything from anyone. Waiters wandering around spinning trays, clearly bored. When we left we walked past four members of staff, including the manager, none of them were doing anything but not one said thank you or goodnight. These are basics of customer service and they failed. Won’t go back to this one.

Order online, arrive at the correct time to collect easy?

Порции довольно большие и разнообразные. Спокойно хватает на пару.

Great food great service. Eat here regularly. The chef today excelled. Beautiful thin and crispy pizzas.

Friendly staff, clean restaurant, georgeus meal. We can recommend to everyone. The pizza was tasty, with special ingredients.

Went there with my wife after the cinema on Friday evening. Didn't have any trouble getting a table although the restaurant was very busy, unlike other places where people were waiting outside. Had a starter, a Romano pizza and desert. We we served by Beata, a very nice young Polish girl who had been there only one week. She always had a nice smile and was very pleasant. Left her a good tip... she really deserved it. The restaurant was a bit noisy especially since there was a birthday party going on at one table but Beata made it ok. Will go again to Pizza Express but will chose another evening.

Food was fine and service good although they did say they were stretched as it was so busy. The noise level was so high we were moved twice as we just couldn't hear each other. Is this noise level safe?

I am a fairly regular visitor to the Pizza Express chain, the food is always good quality and you can usually find some kind of offer or discount. This time husband and I both had garlic bread and cheese followed by pizzas and we shared a side salad. When we arrived I wasn't impressed that we were ushered to a table in the dark when there were loads of vacant tables by the window. This was sorted and after that service was too notch. Always tasty.

If you want to commit suicide , either choose a tree and a rope , or get their pizza in your stomach !!!!

Little disappointed with our meal tonight! Regular visitors to pizza express mostly in Stamford! The welcome and service was great but the food was a bit below par! I always have buffalo mozzarella pizza with Italian ham which normally is big chunks of good mozzarella but today it was obviously not. My wife had chicken Caesar salad with the dressing being salad cream I did mention it to the waiter who was very efficient but I know what Caesar dressing is and I know what salad cream is! There were also no pizza cutters and not even that busy! Lucky I don't have to visit it regularly

My Wife and I came back to this restaurant on Friday 21st July and booked a table for 7.15 after not being too impressed on the last visit. The service received from the waiter and the food served was excellent.Credit to the guy for his excellent pleasant and friendly manner it what must be a hard job in such a busy environment,Sadly i did not get his name. Oh yes the food was good to!

Love the Calabrese pizza here. Visit quite regularly and have always been impressed with the service and quality of the food. My one and only gripe is that some of the seats are very uncomfortable! Would definitely recommend.

Nice staff and food - awful big noisy echoey space for a restaurant, even when practically empty midweek...

First of all - to be clear this is not a gripe with the Crawley branch of Pizza Express - for the service was good. It is a moan about the Pizza Express menu. Time was when you could get a pizza at this chain that was well made and offered a variety of good quality toppings including vegetables and meats such as chicken and ham. Gradually, however, the pizzas I enjoyed (Jardinera, Il Padrino etc) have disappeared and the whole focus of the menu is on hot and spicy - I ordered a Pianta pizza (no cheese, salad leaves - but inevitable chili flakes) on the basis that there was not much chili on it (the current menu reminds me of the Monty Python "spam" sketch) - my wife ordered a chicken salad - but that also had something spicy in it! So if you do not want or like spicy food - don't go to Pizza Express!! Desserts as always are unimaginative.

Always excellent food and most definitely the best service at any Pizza Express I have ever had.The waitresses are very friendly and attentive and always look after you.

I usually have a Pizza Express once a month & It's normally pretty decent. On this occasion we got unlucky I guess!. Raw not cooked through Pizza base, & My Sloppy giuseppe looked very sparse with the toppings.

We came and had an evening meal as a family of 4 and had a great experience.The food was really good and the level of service was outstanding. Special thank you to Victoria.

We have been a regular at Pizza express but first time at Crawley. Not sure we will return. Food was just OK. not the best service. Took very long for the main to arrive. we had to ask the waiters few times cos our children were getting a bit inpatient....kids never got their dessert which was part of the meal..

Good food. Staff were very attentive and provided good service. Good location and a very spacious restaurant.

Went with family. The service was good. Food is what you would expect from a pizza express. The room was very bright and airy. If it's a pizza you want them this is OK.

Sunday evening 26th of March, we were staying down the road in the Travelodge and we decided to have dinner here. Always enjoy pizzas at Pizza Express, been here before and enjoyed it also we had a voucher "buy one get one free" which was valid on Sundays.Just to make sure we asked our waiter if our voucher was valid for this visit, he said he would check with the manager, we were subsequently informed it was not valid as it was Mothering Sunday and the till would not accept the code. We did challenge this with our waiter, who was really being helpful, he took the voucher away and returned after a while and confirmed the voucher was acceptable.Had intended to order Romana American Hot, until saw one being served up to someone at another table, it was huge, so decided on classic Sloppy Giuseppe and a Fiorentina.We ordered 2 large bottles of beer, they were over £7 each, well expensive. Our pizzas were served and they were very good and soon devoured.The restaurant itself did look a bit jaded but looked as if it was being made ready for refurbishment, pictures had been removed from the walls.Really good pizzas, helpful and friendly waiter, however expensive beers.

Even though there were only 2 tables when we walked in, no one greeted us or despite our awkward fumble by the door gave us a gesture to say they'd be with us. We eventually walked through and found someone to give us a table. Even though we were a table of 3 adults 3 kids we were given 4 adult menus and then the waitress was never to be seen again.. as everyone seemed to be avoiding eye contact, to get children's menus and order drinks we had to leave our table and again find someone. (We managed to find some kids colours on a uncleared table next to us). However whether our early neglect got noticed I'm unsure but we saw some new faces who begun to serve us. From here on in everything was lovely. Food, service, drink, and the kids had a great time. Seemed very short staffed for a Saturday when we first arrived being as the team were struggling with the 2 existing tables but I assume 5pm/6pm starters managed to ease the load. The second half of our experience by our new waitresses was wonderful, the first half left much to be desired, maybe we just hit it at an odd time.

Lugar con unas pizzas increíbles, con mucho tomate.El resto de platos también los hacen muy ricos, va a ser mi lugar de referencia cuando vaya por trabajo otra vez a Gatwick :)

Pizza Express in Crawley is one of my favourite eateries. The staff there are so nice and friendly and offer a warm welcome. The food was great and we had a decent bottle of bubbly. Highly recommend

Lunch with granddaughter,the Pollo salad was amazing,very tasty,well presented,service was very good,atmosphere was friendly.most enjoyable.

When you pay Pizza Express prices for average Pizza - you expect decent service - unfortunately not at the Crawley Restaurant. Slow, unfriendly, fairly long wait for food and unacceptable wait for the bill and an even longer wait to pay!

When we arrived a party of youngsters were having a party, preparing their own pizzas (flour absolutely everywhere!), and having a great time. Loud, yes, but absolutely wonderful to behold. The staff were quick to bring colouring pens and books for our little ones, and to serve our drinks and starters. There was then a huge wait while the pizzas for the party were cooked, before our main courses arrived. Service then picked up again, and ice creams came in good time. The staff were friendly, and excellent with all the kids, but it was obvious that they were short-handed for a restaurant of this size.

Tried both the festive pizzas, cauliflower on a pizza sounds wrong to me but was lovely! Staff very friendly and efficient, Manager a top bloke... Looking forward to coming back.

I went to pizza express this evening and had a lovely meal. The staff were all very friendly and helpful and the chef (Dale) was brilliant and very cheerful!

Di italiano non credo abbia granché però la pizza era buona e le insalate anche Un poco caro a mio avviso

Stopped of a pizza express for a bite to eat when staying in Crawley on business,the food was great and I have never had a bad meal here when I have been before,the toppings on the pizza's are top quality and the staff are friendly and attentive.So all in all another great visit and another great review.

Well what can I say, went for a pizza on the spur of the moment, midweek, so wasn't busy..... no wonder really as we ordered pizza.....to be told no pizza bases! What a joke in a pizza restaurant! Bye bye!

Great service from Luke, James & Dale. Great party and the party room is fantastic for family events. Friendly and easy going.

Stop off here for a bite to eat, fast service with a smile, good choice of food. Clean restaurant. only downside is I think it is not very disability friendly, in the sense of washroom facilities, did not notice a lift or ramp inside to the toilets. Wi will go back there again

The food was great and service very friendly. A good varied menu and my son enjoyed his meal deal and the colouring

We had a voucher for 2 free pizzas and booked at the Crawley branch. We had been there before, a long time ago, and remembered that the restaurant has a nice atmosphere. From phoning to make the booking until the end of our evening we had good service, great food and enjoyed the whole experience!

As a family we turned up on a Monday evening with the expectation of a slow and uneventful meal. We were a little surprised by the number of guests, much busier than we expected. We were, however, very much impressed by the warm welcome and efficient service. The staff were all friendly and very helpful and I have to admit the quality and proportions of our meals were excellent. It is no wonder there were more diners, I am sure we shall return soon. Thank you for a most enjoyable meal.

Visited here as we staying nearby before going on holidays the following morning. Chose Pizza Express as we were able to use our tastecard. Large restaurant with plenty of light, though it did give the impression of being a bit like a canteen. Nice friendly service. Ordered Calamari to start, which was good. La Reine pizza and a Nicoise salad as a main. Pizza tasted good but very sparse with topping. The salad had nice fresh salad leaves but missing fundamental ingredients. No capers, No egg. I don't know if this was because we used a tastecard. Unacceptable if it was. Not impressed with Crawley branch as far as food was concerned.

Very good and nutritious food. The selection of food is very good. There is a brilliant and friendly service.

Exactly what was expected with slightly less thrills that I've experienced in other branches of this pizza chain. Ordered way too much (something I am prone to) but the calamari was a little undercooked and rubbery. A shame as the flavour was good, as was the Caesar dip. The forza pizza was tasty, with the Romana base being a wise choice for a crispy thinner alternative. More flavour and less filling up on the dough. The chicken and peppers on the pizza were yummy though.The summer drink special was a passionfruit lemonade, a great option I think.

Exceptionally cheap furnishings, no carpet and massive Windows heating the restaurant up like a furnace ensure I will not be back. No curtains or blinds to keep the blasting sun out of your face. What a great disservice to a great brand and hard working staff. Every chair that moved screeched loudly across the tiled floor. Soft conversation was rudely amplified to ensure your own conversations could not be heard. This place can best be described as a cheap canteen serving expensive, but agreeably, excellent pizza. Do not go if you don't want a headache.

Pizza express in Crawley is a very large restaurant and always has special offers including two for one deals.This was the first thing that made its attractive to us so although a bit sceptical we thought we give it a go.Visit oneBoth the Lasagne I had and my whites pizza where very tasty indeed, a meal for two including drinks for less than £30 really is quite good value. Visit two We both ordered off the main menu and had the slightly larger pizzas whether it was because I had first visit had been so good or just we didn't enjoy this one as much left us with a feeling of slight disappointment, again the bill was still only about £30 (remember to take your vouchers). Because of the proliferation of vouchers for this restaurant I have absolutely no idea how much things are really cost and can therefore only gave an opinion about and the relative merits of using said vouchers. Yes I've eaten in better places however for an inexpensive propound I would recommend mess with the vouchers.

Having lunch in this restaurant was such a terrible experience. Just order 2 pizzas and 2 children menus, which I expected to be quick. All took nearly one hour to be ready, not sure if short of staff but never around. will not go back

Went straight after the cinema really nice staff explain the menu well my order chilli pizza was very good and hot good selection of unlimited soda at the counter for you to get . Also the salad bar was stock well with fresh food and overall the restaurant was clean and tidy also you can save %25 off your meal with a cineworld unlimited card nice one will eat there more often

Loved the Barbados pizza on the menu. Vicky, our waitress, was super kind to our young daughters. Took one of them back to select her own flavour of ice cream. Restaurant was clean, service was excellent. We will be back!

We visited around 4.30 on a Saturday afternoon, we were seated straight away as it wasn't busy . The restaurant was clean ,bright and welcoming. We were served by a very polite waiter and all of the food we ordered was delicious. We used the O2 offer which made it very good value (£5 per pizza !!) .We love Pizza Express always a nice treat with the children and we will definitely visit this one again.

Great food , great atmosphere and great service. Well recommended. The staff were very nice and the service was spot on. Well worth a visit.

Sunday evening 17th July we we staying the night at the Travelodge in Crawley, went out exploring to find somewhere to eat and visit some of the pubs.We came across Pizza Express and decided to go in, not had one of their pizzas in ages. We were met at the door and shown to the waiting area and asked to wait a few minutes on the comfy sofas, not sure why we were  made wait as there were loads of tables available. Luckily  we did not have to wait long before we were shown to our table.From the outside the restaurant is rather impressive with it's very large glass frontage, Inside is bigger than expected and is very airy and bright with good decor and furnishings.We ordered 2 pizzas, American Hottest and Fiorentina and 2 large bottles of Perroni beer, the beers were £7 each, ouch a bit steep.When the pizzas arrived, I asked the waiter if I had got the correct pizza, it looked like an American Hot and not the American Hottest which I ordered. I was assured that the pizza in front of me was the American Hottest, it was not it was an American Hot and that what showed up on the bill.The pizza was really good  American Hot is one of my favourites,  just wanted to try something different but did not get the opportunity. It was the waiter's attitude that annoyed me more, he was adamant that he served me an American Hottest, there was no apology or admission that an error had been made.The total bill for the evening was £33.80, the pizzas were around £10 and £9 and £7 each for the beers.Should give this restaurant a rating of very good, however, the service/attitude was poor, the food was good but not what was ordered ,there is no good rating so average will have to do.

On Saturday me and my girls arrived on our hen party, we was extremely happy with how we was greeted and our lovely host. From the start the staff were attentive and helpful, the food arrived piping hot and to a one we were all very surprised by the quality and quantity. The selection of wines was good and we were drawn in by them.The restaurant was completely full but the waiter I believe was simona, despite having so many tables made the experience so much more enjoyable. It was so nice to have someone bubbly and happy with a professional attitude. Almost felt as if she was out with our party.Great experience and will definitely use this Pizza Express again!!

Quite simply impossible to hear yourself speak in here. The room is totally unsuitable for use due to being echoey. Even with only half a dozen tables occupied it was unbearable.

Waiting over an hour for just some tap water is unacceptable, even though the restaurant was quite busy. The staff were also ill-informed of the terms of the Wednesday two for one deal as the guy initially said Romana pizza's would be an extra £1.55 each which is no where to be found in the terms and conditions. I think the staff could have managed a better job in getting drinks to the table as soon as possible instead of trying to ease the long queue for tables. The pizza took a long time to get to the table and no apology was offered. Bad service for a Wednesday evening and made us late for the car park. If visiting this pizzeria you must allow lots of time as the place is severely understaffed and therefore service suffers a lot.

We use Pizza Express regularly all over the country as it is our son's favourite restaurant. This branch is certainly below par! My usual Fiorentina pizza didn't have a lovely crisp cooked base, the centre of it was uncooked & soggy. Food aside this restaurant needs canopies along the side. The majority of the tables were unbearable to sit at owing to the heat of the evening Sun & made for a very uncomfortable experience. Will definitely use Pizza Express again. Just not this one.