Pizza Express in City of London, Westminster

overcooked and dry with barely any pepperoni or tomato sauce, pretty disappointing overall

Akash and staff exceptional.Brilliant food and quick.Couldnt be more pleased.Cherry looked after us really well.

Hot honey dough balls big disappoint. Covered in sriracha sauce. hot honey dip was heavenly.

This is a lovely spot that has now become my go-to place since I live just up the road. I visited years ago and had a bad experience with the staff, but it seems like there are new faces now, and the service has improved significantly. The atmosphere is great—though it can be a bit noisy on days when there are screaming kids and their parents who don’t seem to care. That aside, the food is absolutely delicious! The Romano pizzas are a must; it’s all we order now. The staff are so friendly and attentive. One time, my pizza wasn’t quite right, and Pradniya immediately fixed it. Ever since, she always ensures it’s perfect when we visit. Thank you Pradniya. To top it off, the honeycomb slice with vanilla ice cream is a must-try—absolutely delicious! Highly recommend this place! I would also like to also mention the attentive and 10/10 service from the lovely Joseph. Thank you.

Nice little restaurant, delicious honey dessert!

My Gran and one of her friends went to pizza express with me (3 of us all together )and my grand didn't get her food for ages because they forgot about it and didn't make it till we had nearly finished ours. As well as that she had ordered the mac and cheese but you could not taste any cheese , it just tasted like plain old pasta. The service was terrible and the only good food was pizzas nothing else . Also the waitress told us we were entitled to a free pizza for a child, but afterwards we were told it was only from the Kids menu which she hadn't informed us about. It was on Abby road

Staff very friendly, served quickly, answered all questions, allowed plenty of time.

We’ve been to this location before as we live nearby and it’s been fine, but today the service was shocking :-( We showed up for ‘National Pizza Day’ all in black & white stripes to take advantage of the offer of a free pizza for dressing up, and when we arrived the host asked how many of us would be having pizzas and I told her the number so she gave us token cards. When our server took our order, I thought it was clear to her take we were dressed up to receive pizza and there were token cards on the table, but an hour passed and when we asked her how much longer the pizza would be, she told us we never ordered them. This was frustrating as people all around us who came after us were eating and leaving before we even got food, with 2 kids sitting there hungry and no common sense used by our server or basic courtesy to check on us :-( We’d ordered 2 sodas and a kids juice, some dough balls and 1 order of chicken parmigiana and that came to £40 which feels overpriced for what we got…..not sure this place is good value sadly.

Had my daughters 4th Birthday here, with a party of 15. We had such a nice experience, the service was really good, they were very helpful and accommodating. The atmosphere was lovely and very family centred, made us feel really comfortable since we were such a large group with lots of children. Everyone sang happy birthday to my daughter. Everything was done with a smile great customer service. Thank you for making a special day even more special and less stressful.

We came as a family and enjoyed the delicious pizzas, good wine and wonderful atmosphere. John was very helpful and pleasant. We hope to return.

Pizza was not cut. And it was spread everywhere it was really a mess. I have thrown it away

Very good food and at a very good price. The place is nice and the waiters are friendly and polite, plus one of them spoke Spanish so it was much easier for us.

Pizza Express in St. Jon's Wood was amazing . Staff welcoming, helpful, and took our order timely. The food fulfilled our expectations and was delicious, and the atmosphere deserves 10 stars 🌟

Don't deliver it 2 romanas in bin like crackers they forgot toppings uber won't refund.

Great pizza. . Really enjoyed it. Please remember to slice the pizza and garlic bread next time. It was a little bit of an annoyance but no big deal really. Pizza was good 😊

Not a very good experience at all, we waited at least 20 minutes to be waited on and then took a further 20 minutes for the food to arrive (it wasn’t busy at all) and the food was burnt and to top it off, another table next to us took them at least 30 minutes plus for them to clean it. I would only recommend the dough balls and the soft drinks, the only good outcome of my experience. I will not be returning!!

The food came out very quickly and the taste was just so-so!

Really delicious pizza!! The gluten free crust was great. Fun menu options. Would have again!!

Order no 9228 on deliveroo. This was undercooked and cold, threw it away.

Great food, good priced bundle.

My favourite pizza express of all to dine at, the iconic Abbey road. Food is delicious and Service is always 10/10, all the staff there are so accommodating. Thank you to Akash and Sherie for making our evening such a pleasure to dine!

Our server Bedrije was very pleasant and attentive. Food was great. Couple of birthday parties as well and it was very jolly atmosphere

The food was amazing, very delicious. The service was amazing, Bedrijw was very nice, welcoming and efficient. The atmosphere was also very nice and cosy, a perfect place for a nice evening out with the family. Would definitely recommend.

Me and my wife often visit this pizza express as we enjoy the food and the atmosphere. The last two times we have been served by Karina who is a very lovely and helpful waitress who complements our experience.

Nice, cosy local branch. Hidden away and mainly attracts local residents. Nice branch. I went for a very early dinner on a Tuesday evening when it was not too busy. Staff were friendly and pleasant. Service was efficient. Clean. They currently have the 50% off pizza offer which was very worthwhile. I had a plain and simple margherita. I asked for less mozzarella, I can't take too much cheese! This was perfect. Freshly made, crispy and tasty. Simple as I wanted.

The food was delicious, the service is slightly slow for the amount of people in the restaurant.

La comida estaba muy bien y el servicio, muy amable. Se esforzaron por hablar nuestro idioma, y contestaron a todas nuestras preguntas de forma resolutiva.

Really mean with the toppings.

Unassuming joint serving great Italian style pizzas. Excellent service and management by Akash he provided best suggestions for pizza Fresh ingredients, fast service, excellent value for money. Makes a change from all the other usual suspects in the neighborhood. Highly Recommended.

Pizza express in St. John's Wood - Abbey road is fantastic. Everything is clean, friendly staff and excellent food. Nevertheless fast service. Pawel the chef and Joe, the restaurant manager are busy though they have a few seconds for a good comment. I have eaten at this place several times and certainly recommend it.

Jacob was very friendly and efficient. He kept our drinks refilled and our food arrived promptly.

The pizza came unsliced uncuted . I’m not happy

Freezing cold but I HAVE AN OVEN. Once reheated it was delicious 😋 Great pizzas. Cr*p care on keeping the food warm while being delivered.

Great pizza and atmosphere with friendly customer service

There very hit and miss with the amount of topping they put on pizza never consistent today was one of those days.

a very big disappointment...an hour of waiting without any excuse in deafening noise at the beginning to finally eat bland and rubbery pizzas...the chicken parmiggiana was quite good but the pasta was overcooked (some were even burnt) and cold!!! misunderstanding of the order, no dessert for my 7 year old son...really a very bad time! I hope it’s not always like this!

Good food. Great place. Friendly staff !!

What a fabulous restaurant. The food was delicious and plentiful, and the staff are amazing. So friendly and attentive and couldn't do enough for us. They made our anniversary lunch a very special occasion. We're definitely going out of our way to go there again. A rare treat in Maida Vale.

A long-time visitor to Pizza Express way back when, all sorts of options followed, relatively recently, then thought I oughta head back and see how they were now... not disappointed, reliable and nice menu and drinks menu. Often, these days certain pizza restaurants change chefs and the pizzas vary too much, floppy, firm, good toppings, too many toppings, tasteless toppings, weird combos. So, Pizza Express, given you pick a good branch like Abbey Rd., is like coming home to proper pizza. Thank you to Ashley, an excellent manager and Amelia who is looked after us (and everyone) last night. Ashley, loved the children's books idea 💡 genius. 👏🏼 Nice new manager and just as good as ever. October 2024 the app to pay is absurd, frustrating and amateur - the 4th/ 5th time it's totally failed - we've been chased down the street 'for not paying' seriously we eat here more times than our 'rewards' can imagine. We miss taxi's and trains coz it's sooo bad. Please resolve owners - a complete shambles!! Seriously and I've eaten at PE for 40yrs +

The pizzas were overcooked, so tough and not as nice as when cooked right 😐

I brought my cousins from LA to this PizzaExpress for lunch and they absolutely loved it. Super friendly and attentive service, delicious pizzas (some exciting new additions to their menu) and a really nice ambience with all the greenery in their conservatory dining area. With great value for money, quality ingredients, slick service and easy parking nearby Abbey Road PizzaExpress is definitely #Winning whether you're dining solo, with friends and family (and kids) or with work colleagues. Highly recommended 10/10 - Definitely coming back again very soon and I can highly recommend their thin base Romana style pizzas - so good.

Definitely recommend the Pollo ad Astra Romano pizza! Maria our server was very sweet as well.

La dirección aquí no sabe lo que están haciendo. Pedido desde aquí hoy para la cena como entrega y se equivocaron en la mayoría de mi pedido - llegó frío, 20 minutos tarde y parte de la comida estaba mal cocinada. Cuando llamé al gerente era despistado, y parecía como si el personal de espera tenía que hacerse cargo - la camarera Christina que hablé por teléfono era muy servicial sin embargo. Decepcionado.

Visited this branch on Saturday and the food quality is poor. The staff were very polite, but the food is not good enough. Simple as that

Great food but cold. Ok as it’s a pizza and can be heated up in the oven in 10 mins (always leave it in the box and put the box in the oven for 10 mins). Very good pizza. Delivery people are not that good though most of the time these days it seems….

Nasir was very nice and polite good food

We was tonight for dinner ,we had our twins kids birthday .we've been served by the waitress Erida very lovely and friendly 👌 also she was preparing the cake with writing happy birthday singing happy birthday for our children .amazing service .we will come back definitely. Thanks a lot.we really enjoyed.

A fairly average pizza express - staff were helpful and the service was pretty quick.

Good service. Lovely big branch. Very quiet, to the point of being "dead", but that's nice sometimes. The food is always good, imo.

Rude service, miserable food, waste of time and deep disappointment.

Delicious food and amazing service. I overpaid using the app and they came and told me and gave me a refund! Thank you, Pizza Express :)

Mala oferta. La base de pizza sin gluten está mal cocida, y probablemente la cobertura de pizza más pequeña de la historia. Sobreprecio por lo que es. Servicio adecuado. Esto está más allá del control de la porción. La ensalada era agradable y fresco.

Had a delightful experience. Food was quick and delicious and staff were so lovely.

Great food and very nice restaurant! We’ll be coming back soon to this one 😋

Lovely atmosphere, delicious food & great service. Highly recommended.

My first time here and will definitely be returning. Really well looked after for my birthday. Was a lovely treat! Thank you to the staff for making it feel special. Would recommend the Carbonara! *chefs kiss*

Went to Pizza Express the other day and really enjoyed our time. The food was spot on, the dough balls are always so yummy! Service also was super quick and friendly and we really liked that the GM came to check on us. Definitely going back to this location.

Visited this branch earlier this week for the first time with my parents and really enjoyed the food. The new Buddha bowls are so filling and delicious, great for a summer lunch. We had a small issue with my dad’s wine order, but the manager in charge John sorted it straight away. Definitely would come again if back in the area.

Amazing experience when visiting. Friendly team, managed really well and felt like all the team cared about what they do. Everything clean and tidy and will be returning to this site.

Food always good from here. Unfortunately it arrived stone cold. A reheat in the oven, in its box, saved it….lucky it was a pizza. The delivery network of drivers that speak virtually no English and clearly don’t know London (or the delivery area) really let this whole system down. JustEat need to get a grip on this situation quickly as it’s got progressively worse. It’s unfair on the restaurants too.

I normally love pizza express but this restaurant takes 45 minutes to bring food. Like I am not even hungry at this point

The ambience was very nice. The location on Abbey Road is great. Unfortunately, unfortunately the food was below average. For me the pizza was a slightly better frozen pizza. The lasagna was so luscious that you could have eaten/drinked it through a straw. Also make sure that you really get the kids menu for free, as advertised on the posters. We didn't get one. If you asked the manager, you would have had to actively report the use to the service department. How weak is that request. But the manager was very nice and offered me a refund.

One of the best places I have ever worked.

The best food eating areas and customer service 👌 😋

Service was friendly & attentive. Thank you, we will be visiting again.

I will never return to this restaurant or any other pizza express chain sadly, after being left for 25 minutes with my two young children without being acknowledged or able to order drinks. When I asked whether we could get something for my two small children in terms of drinks or dough balls/snacks, the male waiter shouted at me saying that the restaurant was full which it was not, on top of this all of the waiters deliberately ignored us choosing to stare at the ground. When one of my children said excuse me can we order, the waiter dismissed her with his hand. On top of this, countless deliveroo drivers took priority over all of the in house diners. The staff need some serious retraining and understand that young children 5 and 7, need to be served promptly and within a reasonable time period. Shocking service, don’t go here or any other pizza express. There are plenty other pizza alternatives that are much better, like pizza pilgrims. Unfortunately, I had to award a star for this review but would much rather had left no stars at all.

The service was absolutely terrible. We waited for over 45 minutes for a single pizza at lunch. The staff was not welcoming and the food was quite underwhelming whilst the restaurant was overpriced and expensive to say the least. Not going back again!

the food was delicious, waiters were so lovely and helpful, absolutely loved it

My pasta was extremely bland, very disappointed!!!

Best pizza i ever had. Service was great. Fancy, but not that expensive restaurant.

Very kind staff 😊 Excellent pizza (especially the padana) 😋

Great place. Elegant, delicious food and close to Abbey Road Studio :)

Very nice place...very friendly staff...very good pizzas and salad...

Fantastic food as always and waitress was so attentive and nice to me

Great pizza express. Staff are very friendly and don't hassle you to turn the tables over quickly. We've sat outside on their terrace a few times now and always love it.

Excellent service! And Karina is a great waitress!

Very unfriendly stuff. We were waiting to be seated and personnel just ignored us for several minutes even though they passed us by multiple times and certainly saw us waiting there.

The food is delicious and the attention is top notch. Karina attended to us, super friendly and always attentive to make sure we were comfortable. I recommend it without any doubt.

I cannot write how much this Pizza Express is the best one around. The staff are all so lovely and friendly. Nothing is too much trouble for them and matter how busy it is they always offer the most fantastic service. They do need more staff at times as it is unfair for them and the pressure they are under as not all customers are nice and patient. They all deserve a BIG pay rise and more staff please. No one deserves to be shouted at and disrespected and as they are all so wonderful at this Abbey Road Branch, please Head Office take note and get more staff. Thank you

This is my favourite pizza express branch. It has different feel to other branches and I like the fact that it is not located on a busy high street. Food and service is always great! Atmosphere is nice even when busy

One star is generous. We were greeted by the hostess with no eye contact let alone a smile. One of the starters was stale and served with shavings of onion skin. We received the wrong mani and had to wait for the correct order to be brought out. The disabled/baby changing bathroom door is broken and the room is inaccessible, a member of staff had to manipulate the lock from the outside using a knife so I could access the room.

Tried to sit down restaurant was empty staff ignored us. Didn't even bring us a menu after 20 minutes. We got up and left. Unbelievably poor service. From what previously was a good restaurant. Shall not be returning

Good taste of the food, Karina served us, always attentive to us, gave us recommendations and always very friendly, we recommend it Good taste of the food, Karina served us, always attentive to us, gave us recommendations and always very friendly, we recommend it

We had a really lovely time here. The food is lovely and the staff are really friendly. This is one of the best pizza express around. We can’t wait to come back.

Highly highly recommended. Karina very nice. 🇬🇧🇬🇧🇬🇧

Branch cleanliness was not to the level of other branches expected more for St John's Wood.

The magnificent example of pizza Express personally my favourite lovely Location great friendly staff and a super tasty pizza. What else do you need? Five stars !

I am angry because my pizza was burnt. I believe I did the last minute order the restaurant DID NOT CARE. Rubbish

When at a local pizza place pizza's shrink while their prices sky rocket it in a way stops being your local joint. Otherwise all good, decent service and similarly tasting pizzas. We had what we craved for.

Wrong pizza! More attention to detail needed! You can ruin someone’s evening by giving them the wrong food!

Lovely. Nice staff. Good food. --American Family of 5

Excellent and welcoming. A few blocks from the legendary Abbey Road intersection.

Great friendly service every time I'm here.

Best service ever had from anywhere by anyone was epic

We had a brilliant day making pizzas today! Great service, very informative and delicious pizzas. Thank you so much.

The pizzas were good, small downside we waited much too long before being served even though there were few people but I still recommend the address...

Excellent flavor and atmosphere, thank you María for your attention, you finished my little English and finally spoke in Spanish hahahaha 😁

Great service today from the team!

Fantastic service...friendly smile and helpful.... Abbey Road.

I went last night, had a lovely pizza and wine with great company. It’s a real shame about the service, the young man who served us from the beginning to the end was absolutely ridiculous, he had 0 idea on how to do his job! Terrible