Eataly in City of London, Westminster

¡Atónitos ante una pequeña porción de nada especial de tortelinos en una caja de cartón con cuchara de madera que cuesta 16 libras! Para un almuerzo de autoservicio! Restaurante helado frío y ventoso. Almuerzos de precio similar con servicio de camareros, ambiente cálido, mejor comida, porcelana y cubiertos de metal disponibles a minutos de distancia.

Cenamos pizza con mi esposa e hijos el 14 de noviembre de 2024. El servicio fue muy pobre y conflictivo desde el principio con varios miembros del personal que nos preguntaron repetidamente si teníamos o no una reserva (en varias etapas desde la puerta principal hasta después de que habíamos estado sentados durante varios minutos). En cada ocasión el personal nos puso caras y parecía dudar de nosotros. Durante todo el servicio el personal parecía arrogante y abrasivo. Después de salir del restaurante, mi esposa y yo experimentamos una intoxicación alimentaria grave, que incluyó diarrea para el día siguiente. Vale la pena señalar que el restaurante es muy caro, especialmente dado el mal nivel de servicio y los estándares de seguridad alimentaria. NO coma en este restaurante bajo ninguna circunstancia.

I went to the Eataly shop for the first time. It is filled of lots of lovely looking food. I bought some samphire from here. The packaging doesnt make it very obvious that it may contain traces of all tree nuts. I wouldnt check thoroughly that a plain vegetable would contain nuts, and it wasnt made obvious. Ended up having an allergic reaction and in A And E. a vegetable shouldnt may contain nuts, and if it does make it very explicit not in small letter on the back.

Un sábado por la noche ocupado nos tenía comiendo aquí, la comida era buena, la mayoría de nosotros nos sirvieron a tiempo, pero un miembro desafortunado de nuestra fiesta esperó y esperó y esperó, todos habían terminado, sin embargo, todavía estábamos esperando una pizza. Un nivel de servicio terrible, un montón de personal corriendo como pollos sin cabeza, pero recibiendo un pedido de una pizza a la cocina parecía más allá de la mayoría de ellos. Se les informó en múltiples ocasiones pero el centavo no bajó que alguien tenía que asumir este error. Una vergüenza total hasta que un gerente fue convocado... ¡10 minutos después una pizza gratis! Ella sabía que habían estropeado a lo grande, la comida era buena, pero la experiencia dejó un mal sabor.

My friend and I attended the pasta-making class at La Scuola today, and it was an incredible experience! Chef Jordan was amazing—he demonstrated each dish with such skill, sharing tips and tricks I hadn’t heard before, even as an Italian! Both pasta dishes were absolutely delicious, with flavors that were perfectly balanced and truly memorable. I can’t wait to recreate them at home! Highly recommend this class for anyone who loves pasta or wants to learn authentic techniques. It was a fantastic day filled with learning, laughter, and amazing food!

Amazing pastry and dessert. Food was slightly on the prices side, but I felt the quality was good. It’s a food diner style service. Atmosphere was pleasant.

RUDE STAFF. And I’m a nice polite customer. An air of arrogance and snobbery from some of the staff here is apparent.

Fuimos al restaurante principal de arriba y la comida era excelente. La porción del tamaño justo y delicioso. Muy buen servicio y muy razonable. La tienda en sí es muy caro. Por ejemplo, el café descafeinado exactamente la misma marca en el supermercado £ 4. 25 , aquí £ 8 . 50 ! Quería comprar algo pero era demasiado caro. Qué pena. Sin duda volveremos para una comida.

Insane prices for take-away, a dry and cold slice of pizza 9 pounds, seriously??? Take-away food is average at best. Restaurants are ok. Another note, toilets are broken, clogged, dirty, do something about it. The train station nearby has cleaner ones.

£15.50 for a meal served in a cardboard tub with wooden cutlery! Food was nice, tbh. But could have sat in the restaurant for a better experience!

Nos acercamos al mostrador de helados, discutiendo qué elección de helado tomar mientras esperábamos a que el miembro masculino del personal nos sirviera. Al hacerlo, se le dijo al hombre del personal que volteara el letrero de cierre en nosotros. No había nadie esperando detrás de nosotros. Esto fue sobre las 10: 10 pm. Seguramente atiendes a las 3 personas que ya están esperando y luego cierras el mostrador? ¡No mientras alguien ya está esperando! ¿Cuál es la hora de cierre? El sitio web dice 11 pm. La funcionaria de categoría superior fue muy abrupta y no se disculpó en absoluto. El pobre hombre del personal estaba visiblemente avergonzado. Qué servicio de basura. ¡Ahora llevaré mi negocio a otro lugar!

This place is truly like a little part of Italy in London

Ate at the restaurant on the 1st floor. Nduja and burrata pizza, very good. Friendly fast service. Not especially cheap, but worth it if you want great pizza

The amatriciana was so good I want to bathe in the sauce. We sat at the counter with no reservation. Would definitely come back with a res to sit in the actual restaurant

A huge space more than what I was expecting at Liverpool Street. You could spend a couple of hours walking around and casually shopping for food etc. I wanted to check out the casual dining for one person so headed up stairs. The food was ok I have given four stars as I thought it would be tastier? It was just ok and somewhat bland. The homemade cola was great and the service was average with a mixture of servers not talking to each other so had multiple questions that could have been avoided so didn't get my full five star rating. I was also rushed out as I didn't have a reservation so was told I had to be in and out within the hour so felt a little bit of an inconvenience asking for a table. Overall go and visit for yourself but not a place for business dinners or groups that want to talk as it is quite busy and vast

Tasteless pasta full of oil for 17 gbp Meant to be truffle pasta it did not even smell truffle

Over resourced, under attentive. 2nd floor bar area. I want to order a drink or pay the bill. Staff are reluctant to establish eye contact to achieve this objective. Instead I have to shout and get attention. The bill... I calculate the bill this time as it's not an equal 3 way split as my friend was drinking wine. I split the bill as the staff lacked basic numeracy skills to remove the wine cost and split the bill for the remaining drinks.

Delicious coffee, the desserts are very expensive even for London and the toilets are in a deplorable state, I can't imagine the kitchen!!!

Dined alone and received horrible service!!! Waiters do not care about small groups at all here. Don’t recommend to anyone to dine alone

A huge selection of authentic Italian food and drink products available under one roof. Understandably a bit pricier than in Italy.

Nice restaurant good food perfect service

Eataly is great for its proximity to L'pool Street. The space and atmosphere in the cafe area is excellent. However, amongst all the delicious looking baked items at the counter none of them were gluten free. Come on, Eataly, so many people are coeliac or struggle with gluten, where are the options?

Impressive structure with great selection of food and wines . Terribly disappointed by the TERRA Resturant . Embarrassing calling that an Italian restaurant . Terrible presentation of food, overcooked pasta and largely undercooked risotto. Overpriced. Time to change chef ?

Very good pasta and service - also great options for buying pasta, sauce, chocolate, wine, etc. 😋🍝🍷 #foodie #italianfood #delicious

Expensive but the pasta is very good

Good place to have Italian stuff in London. Variety of foods, snacks, sweets, coffees, and ice cream are sold here.

A great Italian supermarket where you can browse, buy and eat on site.

Confused with the opening times. Website and door show opening times 7am-11am, but when we tried to order, the staff said they open at 11am. We’ve had an early breakfast (pizza) at Eataly before so was expecting they will be opened as we thought they will be.

What a great place to visit! Great selection of food and wine, casual food to dine in or to go ( first floor) and a more formal sit down Italian restaurant in the second floor. ( the garlic mayo was delicious!)

Food at the pizza and pasta place was doo doo. Pasta was crap

Amazing food, sadly the service is genuinely dreadful.

I have been here several times and always enjoyed the goods. However, last time I bought a pack of the Italian red plums. Despite looking fresh from the top, the bottom side which could not been seen from the package, had several worm holes on each plum. Since it’s impossible to have these worm holes just one day after the purchase, I assume they came freshly from the farm. So I hope you could be more careful with your selections as the goods aren’t very cheap after all :)

An overpriced Italian grocery store and restaurant. You can find a lot of the same things for cheaper in other Italian groceries.

Small place where they make the classic Italian piadina. Italian product, excellent piadina. Super recommended.

Food was very average, far from the real Italian food unfortunately.

I went for the 2nd time this week and on both occasions the service was nothing exceptional and the cakes were dry or stale. I had visited previously but the quality has definitely dropped. I would no longer recommend.

We went around London to find some food after a party, and we wanted something a bit better than just fast food. We stumpeled into Eataly and thought that would be nice. We walked to the 4th floor to find a cosy restaurant. And we experienced great food and some really nice service. The waiter was very helpful with wine selection, and we really enjoyed the atmosphere.

The food and service was perfect!

Eataly London is a must-visit for Italian food lovers. This time, I tried their espresso, which was rich and smooth, along with a freshly made bombolone – soft, fluffy, and filled with just the right amount of cream. I also enjoyed the gnocchi and fried calamari, both of which were perfectly cooked and full of flavor. The atmosphere is vibrant, and whether you're sitting down for a quick bite or shopping for Italian goods, the experience is always enjoyable. Highly recommend for authentic Italian flavors in London.

It took almost 35 minutes to get a table here on a friday night with no booking, but decided to wait as i’ve never been to eataly before and was recommended it. The food took an additional hour to come out- which meant my partner and i were hangry at this point. Food was average and not anything special - ordered a pizza and the broccoli gnocchi, which was fresh but tasteless. The service was slow, and the staff seemed a little anxious too. Good lighting though but wont be visiting again.

,,Pasta e pizza,, restaurant.. well, as an Italian myself l can say that the pasta carbonara was traditionally made in Roman way, but the portion was shockingly minuscule for an Italian restaurant.. 😏 Tiramisu was absolutely awful, just a disgusting soggy base, watery, tasteless, nothing to do with a real traditional Italian Tiramisu, so disappointing.. 😏 The pizza was burnt and dry and empty 😕 totally disappointed with our experience.. the icecream downstairs was ok-ish, but it didn't tasted like the one made in an authentic Italian gelateria.. 😏 Obviously the prices are higher than average Italian restaurants for a less than average Italian cooking..🙄

Nice place and good service but portion sizes are a joke

So I popped to Eataly on my own, waited no more than 5 minutes to be seated (it was packed on Wednesday lunch) at one of their restaurants (at the right of the escalator 1st floor) and sat at the chef area watching them make pizzas. Quick service and really attentive. I ordered an arancino to start. Super creamy and flavoursome with a not too garlicky dip… beautiful. With a pint of Italian amber ale which was incredible (sadly I forgot to note the name). Secretly I wanted a second arancino and second pint… both were that good. The real star was the pizza. Wood fired N’duja e burrata with onions and rocket. The dough was in my top 3. So so light and tasty with generous toppings. Great flavours from the n’duja. Not a ‘cheap pizza’ at £18 but great quality and ultimately I didn’t need to eat for the rest of the day! Could easily be shared between 2 people. Finished off with two scoops of gelato, salted caramel and chocolate. Both not too sweet, creamy and a great finisher. Zero complaints and would go back in a heartbeat. It could be slightly more reasonable but given it’s right next to Liverpool Street you can understand why their prices are as they are. As long as they keep using quality fresh produce with authentic methods, it’s hard to beat in this area for me. Recommended!

I loved this place,such an awesome place,really. The food was amazing and the people were friendly. I’m Italian and if you go there I can tell you,you can find all,food dishes,drinks,take away,everything! See you soon

Probably one of the worst places to visit in London. Extremely overpriced (Pizzas are better and cheaper at Pizza Pilgrims for example) and the Service... not really the best you can experience in London. I guess is one of those places Tourists with money will visit regardless of the quality of food and how overpriced it is.

I was recently in London and stopped for a coffee and croissant... Very nice place, but unfortunately both the coffee and the croissant (which to tell the truth seemed more like a French croissant) had nothing to do with the products you drink and eat in Italy... I was disappointed... they seem to adapt very much to English taste. Kind waiter at the bar, but last time, in June, I found a very rude and rude girl

I pop in three times a week for either lunch or pizza plus coffee. Great place lovely people.

Meal without more.. at home it would be the same cuisine.. sauce tastes like water.. this evening no burrata but "an almost equal cheese" on arrival it's mozzarella and for the same price. . low quantity of pages.. we do not recommend..

Fantastick dinner this Thrsday, great service , freandly staff , lovely Italian manager Alessandro Bubly atmosphere Special thanks to Satty , Hauc, Ibrahim, We will be back

We walked in on a Saturday without a booking and were lucky to get a table. However, the experience started off on the wrong foot. The host's initial lack of attention set a poor tone – she acknowledged me, but in the middle of my question, she looked away to join another conversation with her colleagues before eventually turning back to help. Once seated, the service started well despite a small hiccup, which is understandable and not a big deal. Unfortunately, things went downhill from there. No one checked in on us as the meal progressed, and empty plates sat on the table for an uncomfortably long time. I had to chase someone down just to order more drinks, and as I write this, I'm already dreading the process of flagging someone down to pay the bill. The staff seemed inexperienced, likely students, which isn’t necessarily a problem, but they clearly need more training in customer service. Without that, it really tarnishes the restaurant's reputation and makes people hesitant to dine here. As for the food, it was a letdown. The portions were small and lacked flavour, which was especially disappointing given how highly this place is spoken of. There are many more authentic Italian spots in town that offer a much better experience. I really didn’t want to leave a negative review, but this visit just didn’t live up to the expectations.

You know when you go to a restaurant and the food turns up, you wish you'd ordered what one of the others had ordered... that's what happened when 4 of us from work ate there yesterday. The food we ordered arrived in less than 5 minutes... which was somewhat unusual considering how you long it even takes to make pizza in a takeaway and how busy it was, but the time it took to get the food certainly showed in the quality of the food. Two of us ordered the Calzone, and they were both stone cold and not what one would normally picture as a proper Calzone - this Calzone was completely COLD with cold parma ham, some cold raw sliced tomatoes, a bit of green leaf and some rubbery mozzarella in a cold very crusty folded flatbread (not even pizza dough). When we questioned this, we were told that is how it was supposed to be served... it was not nothing compared to every other proper Calzone I have had at other restaurants in the past. Although reasonably priced, unfortunately I would not recommend to a friend, the quality of the food was shown in the mass produced, pre-prepared food that took only a couple of minutes to arrive from order.

Slimey ricotta, even though it was vacuum packed and bought well before expiry date.

The place has a good atmosphere and the food is “acceptable” with the dishes being quite expensive. Even so, the total service is more expensive because on the menu they indicate in small print that an amount of 12.5% ​​of service will be added, making it a VERY expensive restaurant for what it is. Our bill, £75 for 3 courses, went up to £90. For that price there are better options.

Due to train cancellations at Liverpool Street station I decided to pop over to Eataly for a meal for one. I managed to get a table at Terra, the Italian wood-burning grill restaurant. I've eaten here before with my wife and the food was OK. Unfortunately, on this occasion I never had the chance to experience it. After waiting nearly an hour for my meal I decided to abandon ship and give up. I'm not sure if there was a problem in the kitchen, or my meal went to someone else, or if there was some other reason, because nothing was communicated to me. The first I knew there was a problem was after about 40 minutes when the wait staff came over to apologise for the wait. When I asked how much longer it would be I was told five minutes. After another ten minutes and no sign of activity or updates, I decided to take my leave. On reflection, I'm also surprised that I wasn't offered a drink, which is normally customary when something has gone so wrong. It left me with a feeling that the establishment isn't quite as professional as they present themselves to be.

I’d like to thank Stefano, the retail manager, for addressing today my serious concerns about the store pricing policy for items displayed on sale. Stefano listened to my concerns in a calmly and professional way and pledged to rectify the issue I raised, which he did straight away. Also, servers behind the deli counter are always super friendly and knowledgeable about what they serve. Import gourmet food and produce is expensive, but once you enjoy it you understand where the extra price you pay goes for.

Pizza buonissima con cornicione e morbida come piace a me, ottimi i prodotti usati e venduti. Personale e camerieri molto gentili.

Yes, I am a super fan of Italian food, man. It was off the hook.

Sprawling Italian food market steps away from Liverpool Street Station. It has an Illy café downstairs, as well as a couple of bars and restaurants. We've tried a few of these, and they're very good, using ingredients that you can buy in the store upstairs. At first glance, Eataly isn't cheap, but don't forget they specialise in high-quality food and ingredients imported from Italy. The cost isn't too bad considering, but expect to pay a fortune if you come in and get a ton of groceries. The shop specialiss in Italian wine, sweet treats, meats, cheeses, and canned/dry goods, as well as specialist kitchen equipment. To be honest, though, whatever kind of Italian food you're after, you'll probably find it here, courtesy of helpful and friendly staff.

Good place to enjoy your coffee and ice cream

You should try the chicken sandwich, it was great. The portion was huge and very filling.

I ate and left no crumbs! I was so hungry! I almost ate my wheelchair! Then this amazing sign ready “Eatery London”! My kids Beef, Turkey and Pork

The tiramisu here is insane! Also doesn’t include alcohol

You can see a business going down when they start to preheat overnight left croissant,, I use a train to visit eataly for nice coffee and croissants al’creama Today tried tow sort of croissants they were clearly dry, when I’ve told stuff they said we sort to hear that and they throw them in the bin hhhh

Cooking a steak is easy (fairly). I ordered mine rare and it was cold in the middle. The triple cooked chips were sad oven chips (or felt like it) they weren't crispy. The broccoli was great but that doesn't save the place, for 60 quid for steak chips and a side go elsewhere.

I ordered the chicken at £30 not cheap, very small, very dry and very bland. The truffle chips were not much better. The menu is both very average and very overpriced. I could have gone to Nando’s and had much better food for half the price! Never again

The pasta amatriciana is delicious

About the restaurants, I was extremely enthusiastic at the beginning.. but now it has become too expensive, and considering the amazing Italian restaurants around the area, it isn't worth it anymore.

Today I had lunch at Aperrol Sprizeria Terrazza Eataly. I was served very quickly, the food was delicious, a guy who served me was extremely polite ,but the employee who stood at the entrance, whose name or position was not visible, was tactless. She asked me how long it would take me to eat, even though there were only a few tables occupied on the terrace, she did not offer me other places to sit and sat me down at the entrance. I was shocked by her behaviour.

I only had a coffee. This may not be representative of the rest of the offering. The ordering experience was very anxiety inducing because the order point is before you see the whole menu. So you have to know what you are getting or you will hold the line up. The coffee itself is very good. I drank it quickly and left as it was very warm inside.

Francesco made my night. My anniversary was made better by his service !

The place is beautifully decorated, the pizza oven section, the patisserie section, and the bar section are all arranged separately. You can buy whatever product you want and eat and drink wherever you want. But I cannot say the same about the taste. Unfortunately, none of the pizzas or desserts we bought come close to the quality of the brand name. We could not find the taste and quality we wanted here.

Amazing atmosphere and properly serve fresh Italian cuisine in style can't fault food it's delicious only criticism is that the lady at the cafe serving me wasn't the friendliest of people

Every time I come to London, there's always something when I visit this place. The service is preempted with a negative or dismissive attitude. I don't know what to say, other than think twice.

Dirty tables, burned pizza and a glass of wine for the prize of two bottles. Sorry, but can’t recommend eataly.

Liverpool Station'da tren beklerken çıkıp bakayım etrafta ne varmış dediğimde baktım Eataly, hemen girdim buradaki nasılmış diye. Eataly'nin ana malzemeleri dünyanın her yerindeki şubelerine büyük çoğunluğu ana merkezden gittiği için aynı kalite var her yerde. Harika bir makarna yedim, tatlı yedim.

Great Italian supermarket and restaurants!

Had the amazing bottomless brunch at the Terrazza on Saturday with my mum and best friend. Service was outstanding - special shout out to our server Suman who ensured there was never an empty glass on our table! He was efficient, friendly and kind, a credit to Eataly! Food was delicious - the truffle pasta was stunning. I bet it's lovely in the summer but even on a slightly dreary September afternoon it was still really nice to sit under the marquee surrounded by Aperol orange! I wish they sold the aperol cushions so I could take one home! All in all a fantastic time, very generous brunch, delicious food and aperols. Can't fault it!

Came to the restaurant for an evening meal. The starters were lovely and clearly fresh the drinks were also good. Service was great however the buffalo mozzarella pizza was not good and came unsliced so we were faced with the task of slicing the thin and HEAVY pizza with regular cutlery

Great Italian ingredients here. Pizza was great More nice upmarket shop with fresh pizza than restaurant. Still recommend

Place is amazing and have plenty of Italian stuff. However, it seems the workers need more training, especially in the bakery section. We bought 2 cakes. The box is not fit and without a sense of the cake put inside will slips around. Plus inexperienced packing staff with a single ribbon. Hope the taste won't spoil with an ugly looks. Be careful if you buy it as a gift.

Nice place to buy Italian food and drink and ingredients but expensive

Thought this would be a great place to have dinner as I’ve previously had a good meal here but this time was not the case - the price for the quality of the food does not match up. Living in east London the last 5 years I’ve watched prices go up but normally the quality of food doesn’t go down this much - also sadly the service was just not great the waitress seemed bothered to be here :/ the wine was good atleast Spending £80 for a meal for two people that tasted below average, and overpriced was disappointing, will not be coming back

This is one of my favourite places to go for coffee and pastries in the morning. Today we ate in the Pizza and Pasta restaurant for the first time. The selection was good, and they had lots of non-alcoholic options which was really good. The staff are very friendly and welcoming, and the food was quick. Really liked the Lavender Panna Cotta.

I love Eataly to wander around, look at all the fantastic produce, and pick up a few things to take home. It’s also great for a glass of wine (in the first floor bar), a coffee or an ice cream. The food on the ground floor (pasta, sandwiches etc) feels over priced and the area of seating and tables is quite basic.

I found the restaurant difficult to find (it could just be an age thing though) as it is in a large multi floor retail area - don't be put off as walking through the food areas give you good ideas - and you buy foods you did not realise you needed on the way out! Restaurant was quite busy but the staff were very good and attentive and offered a very high standard of service. Food was well prepared and well presented.

This restaurant has one of the best Margherita pizza in London I've had, surpassing Napoli on the Road, Rudy's, and Pizza Pilgrims. While service was generally good, the server, was not that attentive, impacting his individual rating, but the other staff were lovely. Overall, highly recommended for the exceptional pizza.

Nice and fresh ice cream, big selection of cakes. There is a shop with a lot of Italian products although very expensive.

Received an appalling welcome on arriving at the main entrance of the Eataly building. Not knowing how to get to the particular restaurant we had booked I approached one of the security staff only to be shooed away with a hand gesture and have him turn his back on me. Shocking rudeness. Has to ask staff behind the cafe counter instead. On arriving at La Terazza we were welcomed but then told we only have two hours ( we only needed an hour and a half so this was unnecessary and maybe if you need to turn tables like this it would be an idea to speed up the service as we would have struggled to fit dessert in within the two hour limit even if we had the time before our next appointment) Apparently I had committed a terrible faux pas by having an almost empty soft drink bottle in my hand as I approached our table and was ordered to put it in my handbag out of sight. I'm a 54 year old women so I think I can be trusted not to start swigging it at table and have built up enough restaurant eating experience to know not to sit and drink something I've bought elsewhere. I had planned to rest it on the floor next to my bag but had to ram it into my too small bag to satisfy the waiter. I found this all quite strange. Even the two teenagers we had with us mentioned that they were not enjoying the vibe of this place. " It's not very friendly here is it Mum" said my daughter. To be fair the general waiting staff were efficient enough but they didn't seem very happy to be there which makes me wonder about the management style of this place. Food was below average. Starters were ok except for a still frozen inside rice ball. Pasta was very dry with not enough sauce. They did have the sense to remove the frozen rice ball from my bill which was something I suppose. The setting looks nice but being on the very busy Bishopsgate it was very noisy with traffic and police sirens all around. My advice is to avoid - wishes we had just gone to the pizza express across the road - at least you get treated like customers and not naughty children and the food is better and cheaper too!

You'd expect paying 10.60£ for cappuccino and tart gets you more than a self service on an unstable table and eating your tart with disposable wooden forks. The tart was nice tho. - edit: the reply in which disposable = eco-friendly lost you a star...

Pasta without a taste. Tomatoes in pasta almost not giving a sign of life

Absolutely underground! I've been to London several times and always passed Eataly. Today we had to eat here “out of necessity” because almost all the other restaurants in the immediate vicinity had already closed their kitchens at 7 p.m. (on a Monday evening in the summer). When we asked for a table for two people, we were informed that we should vacate the table after 90 minutes. Since my boyfriend and I are fast eaters and don't have great meat, this shouldn't be a problem for us. We were shown to a table by the window where it was unbearably loud. We could hardly understand the operation. The only star is for the speed from ordering to the arrival of the food. My friend and I only went to the toilet briefly and then the food was there. A quick comment about the toilets, because there was no toilet paper and the cleanliness left a lot to be desired. The food was a terrible disappointment. The calzone for around £20, which was also cold, had NOTHING to do with a classic Italian calzone. Dry pizza dough on which ingredients were carelessly thrown, which then had to be cut with dull cutlery. And the truffle ravioli for £22 was supposed to be just a starter. Furthermore, a piece of bacon had gotten lost in my actually vegetarian dish, which didn't particularly bother me, but since they specifically asked about intolerances at the beginning, this is also an absolute no-go. It wasn't difficult for us to leave the restaurant before the 90 minutes were up. When we asked about the bill and whether we could pay in cash, the waitress said it wasn't a problem, but then arrived with the EC device anyway. She was then supposed to give us a full amount back, which she didn't understand either. All in all, we will give this location a wide berth! We'd rather get a burger at Five Guys across the street, it fills you up, is warm and always tastes good.

Carbonara was scrambled eggs with pasta and our drinks never arrived

[[1 star removed due to naff corporate reach-out when told not to]] Too salty and extremely average quality pasta. Server & other staff didn't look happy. On the upside, the wine was good & there's a light & airy ambience to the space. Chicken salad was a meal in itself. Their food should be way better than this, considering the hefty price. My pasta is way better than theirs. ***** - no need to reach out, Eataly ppl. I review for the benefit of the diner, not corporates like you

Food was awful. Not going there again.

We went to Pizza e Pasta on a whim when our Liverpool St train was delayed. The food and drink were absolutely immaculate, and there was even low gluten fresh pasta for my friend. Very reasonably priced, a sleek venue, convenient and fast service.

The worst Italian restaurant I have ever been to, it has a wide variety on the menu, but the spaghetti bolognese tasted awful like something out of a can and just heated up to serve to customers, bearing in mind it took over 25 minutes to get our meals and at such an outrageous price. Never again.

Total lack of gluten free options.

Food is average but really expensive.

Cool place to walk around and explore. Plenty of toilets. Drinks at the bar have a very small pour, pizza is bland and pasta bar is flavourless. Don’t come to eat. Just come for vibes. I had the seasonal truffle pasta and margarita pizza. Both were lacking flavor.

Kind of a pointless place in my opinion. Ok for a place to meet, but the food was pretty basic (ground floor). Everything served on paper plates with wooden disposable cutlery… like a mix of fancy looking with cheapness.