Pizza Express in Bolsover

We came as a family of 5 to celebrate our youngest son’s 12th birthday here tonight and was met by a friendly staff member who seated us. Beth then came to take our order and remembered everything we asked for even down to the dips and vegan choices without having to write anything down! She was friendly, knowledgeable, kind and polite throughout the evening and even surprised our son with a birthday board dessert and candle. The food was delicious and hot with service being prompt and efficient. Couldn’t fault our experience at all. The rest of the staff were very friendly and nothing was too much trouble for them but Beth really did make the experience even better. We will definitely be returning. Thank you xx

Great place to eat. Indi, our server, was lovely! Thank you :)

Great meal tonight! Service from Summa was first class. So polite, so attentive and such a lovely person!

We were served by Summa and she was so lovely. She spent extra time with us making sure everything was perfect, and even rectified an issue seamlessly. She was a great server and we definitely recommend her.

Max was great , smiling and helpful and the food was lovely

Myself & my husband called in on Bank Holiday Monday for a quick lunch as I had a discount voucher. Louie greeted us & we were seated very quickly. He was lovely, very polite & friendly & genuinely seemed to care. Well done Louie.

Wow! I've never had better food at a pizza express than here! The pizza was so tasty and the service was incredible. Jasmine, who was my waiter was also incredible with fast service and made sure I felt very welcome. She gave me a great recommendation of the Queen margarita aswell which was wonderful!

we had a great meal! louis was fantastic. he gave great service, very quick to serve us and a really nice guy! He gave a great recommendation on the pizzas. the food was great great too!

Ate in at East Midlands Designer Outlet. Food was generally good but the La Reine Pizza was alot smaller than usual which was disappointing. Was charged £3.75 for a can of Oasis which seems excessive. The main bug bear was the time to get served for two courses . We sat down at 18.30 and didn't leave the restaurant until 20.30!! The service was soooo slow. When we received the bill, our children's courses which were free with every adult were charged full price. When I queried this, the server Jasmine said you have to apply that yourself on the app which I don't mind doing if this is explained from the outset. Also, Jasmine said you can only apply the discount for each child (I have two) if you have a phone separately which seems weird. Jasmine did apply this manually though, so thanks to her!

The food was absolutely phenomenal - the Romana vegan giardiniera was quite literally perfectly made! Louie was absolutely lovely with his service too, my fav Pizza Express in the Midlands for sure :)

Was shown to a really nice table and the MJ was amazing and the food was top tier.

Maya, was a great looked after us when we came for a cheeky little tea.

Really enjoyed the meal here. Great pizza and cheesecake. Service was excellent from Summer our server. Booked a table but plenty of room at 6.30 on a Monday night.

Me and my partner regularly come here, went here today and the manager Louie went the extra mile yet again. Hats off to the chefs, Jake and Ella, who made my favourite pasta dish from one of the pizzas. It was incredible! We’re in the same industry, and it’s great to know that they went the extra mile when they didn’t need too! Always feel very welcomed, see you again soon.

Simma was fantastic at looking after us. Nothing was too much for them. Great service and great food.

We were served by Beth tonight and she is an absolute sweetheart! The food again was absolutely incredible and despite the restaurant being busy the food came out in great time. This is our favourite go to for date night.

could have been warmer. great just to same

Maya was amazing very customer focused a great asset to your team x

Great delivery but average food

Lovely meal at Pizza express. The staff were really accommodating to the children and service was great!

great pizza! reall family freindly

Such delicious food and came out piping hot. Our waiter Louie was phenomenal, accommodated our every need with a smile 😃

Very good the bald man was very helpful and it was a good experience

calamari was burned </3 and think i recieved the wrong dough balls but am not sure. pizza was really nice though

Had a great experience at Pizza Express today! The food was delicious, the place had a nice atmosphere, and the service was excellent. A special thanks to the lovely girl Jasmine who served us—she was friendly and attentive. Will definitely be coming back! xxx

Maya served us for the evening and was outstanding. The food was excellent and service was speedy, couldn’t ask for more.

It was good meal. Max was excellent guy very friendly and attentive .

Worst pizza ever had. Margherita was oozing a pink liquid which looked like prawn cocktail sauce.

Lovely pizzas. Excellent service..Pizza and side dishes nicely presented and delicious. Prompt and very attentive service

Really good experience, was served by young lady, think her name was summer, I wasn’t sure what I fancied to eat and she made some great suggestions and glad I listened as food was great and thoroughly enjoyed!

I do not recommend. I ordered 3 pizzas and dough balls, I spent £60 on the order and I received pizzas in the smallest packaging and sizes. The pizzas were burnt and inedible. Huge disappointment, do not waste your time on this pizzeria

Complete joke took 1:45 to turn up and by the time we got it everything was cold

The restaurant was comfortable and clean. The team were friendly and helpful. I really like the updates to the menu and hope to come back to try more. The biscoff sundae was gorgeous as were the American hot dough balls!! I was also impressed by how fresh the chicken parmigiana tasted. There was plenty of space and the service was fab. Someone even asked if we wanted anymore drinks when they passed and saw mine was nearly empty! Can’t say enough to how lovely the team were. They got me onto the pizza express club so I hope to come back soon to use that!

25 minute late to giving my my order. Food was cold. Colleagues just walk past and ignore you.

Nikki was brilliant and worth the visit alone. She really made us feel very welcome and was lovely all the way through. The food is always great and I can honestly say I’ve eaten in many PEs and never had anything less than lovely food, East Mids Outlet was no exception. Great menu and some new stuff and revisited old favourites like Quattro Formaggio. Bring back the Quattro Stagioni and I’ll be very happy! It might even be a revelation to anyone under 35! 😀

says it was delivered but nothing came

Kirsty was absolutely lovely, couldn’t help enough! Thankyou for today!

M J was wonderful , very friendly

We unfortunately had quite a disappointing experience here. We came and were seated with two menus that specified two different prices. Upon asking about this discrepancy we were told the more expensive price list was the one people would be charged. We subsequently asked for a second menu that also showed these higher charges, but we were given a second menu that still only had the old lower prices on. We also checked the prices with people sat next to us and their menu also had the lower prices on. We felt that this was quite unfair if we were to be charged more than other customers. After we raised this we were happy to still have dinner but noone came to serve our table. We understood that it was busy, but noted people who came in after us already had their orders taken so we decided to leave. A shame that it was a disappointing visit.

Max was excellent, he was friendly and helpful throughout. We visited for a birthday and he kindly sorted the cake out with the candles lit at the end. We really enjoyed our meal, thank you!

Lovely experience, staff were super helpful and friendly!

Louie excellent explained the offers and helped my better half put the app in her phone

Kirsty was really friendly helpful and couldn't do enough for us. The food was great too.

Excellent customer served by Danielle. Food quality, price too taking advantage of current pizza offers. Thank you.

MJ served us , she was so helpful, friendly and just the perfect person to serve you some gorgeous pizza.. Thank you MJ .

Pizza was delicious and service was top notch. Our first pizza was burnt but they took it away and replaced it without issue and apologised multiple times for it. Always like coming here and will absolutely continue to do so

Food was good , service from Kirsty was lovely

Food was amazing, service by kirsty was delightful !

One of the best Pizza experiences I’ve had in quite some time. Our waitress Kirsty was very friendly and made us feel at ease. Some items we picked on the menu were unavailable and Kirsty was really lovely about handling it and asked us if we wanted anything else instead. Really lovely service and she takes pride in her work. Will definitely come again!

Lovely staff and lovely food. Will be returning again. Thanks very much!

My son went in with 3 friends on Saturday 18th. Yes they are teenagers, but that doesn't mean they had to be treated like thugs. They said they waited longer than others who came in after them, was made to pay on ordering, and then when my son asked if he could have the birthday fee item he had, was told no because he had already paid. Then was told to hurry up and leave. They had done nothing wrong but sit and eat a meal together after going on a hike. I wouldn't be expected to be treated like this. They were paying customers who had paid even before having the food. Which alot of people wouldn't have done. People should not be treated like this just by age, puts me off wanting to use the restaurant again when we use it on most trips to the outlet.

Really amazing Danielle was really good in service and helping us

We were served by Danielle and she was super helpful & friendly, the best wait staff we’ve had for quite a while! service was fast and the food was great!

Danielle was absolutely brilliant. Thank you

Popped into here after a shopping trip with my Son and Daughter, the staff couldn't have been any more friendly, welcoming and attentive. Two gentlemen in particular Louie and Max, nothing was too much trouble and really enhanced the experience for me of trying a Pizza Express restaurant for the first time. Would highly recommend coming here.

Food ok but everything slightly overcooked or a bit soggy. Staff were fantastic.

I stopped by here for lunch with my 8 year old after some light shopping. The service was excellent. My son can be fussy and routine with food at times, and the server here was brilliant at telling me what they could do with the food rather than what they couldn't. Buy in is galf the battle for me and she engaged brilliant with him and the meal was a hit. The food was great and for how busy it was, it was prompt arriving at our table.

Lovely freshly made and oven cooked pizza.

Fabulous service by Louis thank you

We have 2 children 3 & 4 years old, We ordered chicken pizza and chicken goujons. The goujons came out smothered in finely grated parmesan cheese all over them which smelt and tasted strong - this put one of our children off. The waiter was aware that we were ordering the chicken just for kids. They put basil & oregano all over the pizza and they have no ketchup and also have no chips, One of our children would not eat the chicken without red sauce and neither of the kids would eat any pizza because of the herbs.

Excellent staff, who looked after us great and engaging and really cared about us and very helpful!

Very quiet. Food good but I miss having a calabrese pizza. Lovely staff.

Collected as reviews for delivery poor. Stood waiting about, tepid pizza, soggy base, not worth it!

food was amazing, max served us and he was honestly one of the most loveliest, friendliest people i’ve ever met

Lovely experience as a family of three including a one-year old. Absolutely fantastic, polite and efficient service from Louie and the team!! Thank you so much!! 😁

Really good experience and atmosphere our server Max was excellent . He is a super guy. Three cheers to him

There was a wait for tables even though there were tables available. When this was pointed out to the idiot on the door, he just said, "You've got to go the bottom of the list." Even though there were tables available. Won't be going back.

Had a really good experience Indi was amazing :) great food and service l!!

Kirsty was great , happy and friendly service

We went shopping at McArthurGlen Designer Outlet and decided to have a pizza and other food from Pizza Express. The food was nice, the pizza was extremely tasty but extremely thin to go with it, the hot chocolate was basically pure water with a pinch of chocolate added to it, no I didn't drink it. Apart from that we did enjoy our meals, the staff were friendly and the atmosphere was okay.

Me and my family came here on snowball doughball day in Nov, honestly it was amazing, James our server was very attentive and made a last minute change to our booking as my little brother wasn’t going to school that day, The food was lovely, had a very nice time :)

Me and my good friend Richard came here a few days ago, had a server named Bethany who was very accommodating and friendly. Food came quick, tables were clean, very pleased with my experience.

Treated to a great service, good pizza too, will go again.

Lovely service, friendly staff and delicious food! Thank you x

Do not order from here. One pizza was missing half the toppings so was effectively a garlic bread and the restaurant refused to do anything about it when we called. They wouldn't refund or send a replacement, terrible service. Food that did come wasn't hot. The festive dough balls in blankets are a rip off - only 4 dough balls for £7. And the delivery was late

I have very bad experience this resturant customer services very bad they don't care about customers at all they giving us somebody else table bill even that food we did not order and they dont care about to ask anything wrong or apologise for customer there fault I will never visit again this resturant all staff was have no customer service experience .

The dough is too rough, the one in Derby is better. The previous order came burnt. They couldn't make it right.

A bit expensive but in the end it was very nice

Good value fast food. Louis was particularly patient with my indecisiveness. Thanks!

Great food great service from an exceptional young man named Louie.... spot on... definitely will be in for regular visits👌

Excellent food spot on service... Louise was amazing.. Thankyou

Big thank you to Kyle on our visit the other day! So friendly and efficient, food was absolutely amazing too !

15.70£ If I only knew that I have to earn 40000£ annually to afford to eat from there. My ego did not let me even take it. Doesn’t even look any special for a price. When you collect there don’t walk in any further than meter away from entry doors. You are not a ‘guest’ you peasant.

Stood waiting to be seated for 7 minutes, made eye contact with every single member of staff. Honestly just bad service. Pizza is good when you can get seen.

But The pizza was extremely burnt and I threw it away. This is the last time I order. The dough was not cooked well the other day. Now it is extremely burnt. It is a disgrace.

Enjoyed a meal this weekend for the first time here. Loved the atmosphere and was seated immediately. The staff were super efficient and the food was so good. Customer Service is sadly lacking these days but I was absolutely taken aback by the service we received which led to a truly enjoyable experience. One guy in particular was Louie who absolutely went over and above with Customer service. He is a jewel in your crown. Attentive enjoyed a bit of banter and listened to everything we asked for.He is a real credit to your company and thanks to everyone you’re a fabulous team

Danielle did an amazing job! There were a few times other staff members had forgotten drinks or to bring over the black pepper and cheese, but Danielle was always quick to rectify and took good care of us. Thanks Danielle!

Incredibly rude staff. We turned up 15 minutes early and were practically shouted at. We were so shocked we decided to cancel our booking.

Kirsty was excellent with our loud table of 6 (including a toddler!) she was smiley, chatty, friendly and very quick! Thank you for ensuring a pleasureable lunch!

I had been served by a waiter named Max and he was truly a delight. His manners, attitude and work ethic was brilliant. I would request him for my next meal here. He was absolutely brilliant. Keep up the good work, Max. Thank you, Max!!

Delicious pizzas...a bit of a wait but then i suppose you could say everything is cooked to order...pricey but delicious

The service was really bad had to wait quite a long to be seated even tho there was quite a few seats available. Even after seating the waiters took a while to come and take the order. Also, the mac and cheese was over cooked and wasn’t good and we reported it and the staff didn’t seem to care much about it. Even after the food was done no one was coming to bring the bill and I had to explicitly get their attention multiple times. Overall I thought the food and service was poor

Absolutely superb experience at this restaurant with our server Danielle who looked after us from start to finish and took real care in making sure we had all we needed. The food was delicious and well cooked when it arrived and we all thoroughly enjoyed the experience. We will definitely be back. Big Thankyou to Danielle for her excellent customer service and attention to detail. Our daughter really enjoyed her birthday lunch 😊

Excellent Christmas pizza. Kirsty our waitress was very attentive and helped us use the app.

Our waitress Kirsty was amazing. The food was delicious as always. The puddings were epic!! A lovely evening.

Me and my partner came with our little boy for an early evening meal. Fantastic from start to finish, the restaurant was quite busy but our drink order was taken and brought over quickly. Again for food. The staff were amazing with our little boy who was interacting with his animals with them, even though they were busy our lovely server and other staff passing stopped to talk to him and name his animals with him- which was above and beyond in our experience. All our food was incredible and our son who can be a picky eater ate nearly all his pasta and meant me and my partner could finish our meal whilst still hot! 10/10 experience for us and we will be back soon! Wish I would have got our servers name because he was a credit to pizza express!! Tall, brown haired guy with a blue shirt if he sees this- Thankyou! He also took our child’s meal off the bill as there was a kids eat free deal on (that we were unaware of) which was a nice bonus! We usually go to the giltbrook pizza express and first time trying this one but Will definitely return to this pizza express! As we always say “it’s like being on holiday in here” and it certainly was!

I love coming to this restaurant I’m normally served by Kirsty or Danielle. Food is amazing and the service is great. Nothing is to much trouble when you ask for help from anyone. I’ll be back again soon

Was very pleasantly surprised by how much I enjoyed my Pizza Express experience. Warm and friendly welcome, efficient service, the food was divine.. and the wonderful aroma of garlic in the air !

Popped in for lunch. It was half term and the whole site was busy. Even at 12pm the restaurant was struggling to find tables. They accommodated us after a short wait. Ordered drinks which came out swiftly and once the order was taken dough balls soon followed. Mains came out quickly and were hot and delicious. Not mine but I had a salad so that’s great! Tuna nicoise was packed with ingredients and very filling. Puddings also delicious and a great treat. Louis was a great host, very charming and funny. Friendly staff all round and a great welcome

Very disappointed with the quality of food. Both pizzas were burnt and really not up to scratch. It’s a pitty as I am a big pizza express fan but after today’s experience I will not be returning. P.S. The staff were really nice and friendly.