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4.1

Based on 1.054 opinions finded in 4 websites

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Nº 96 in 188 in Christchurch

Nº 7 of 9 Italian in Christchurch

CUSTOMERS TALK ABOUT DISHES WITH..pastapaygarlicpizzasaladoldchickenmustcookedcakeladycheesecalzoneolives

comment_iconOpinions

Went for dinner with a friend, Mateo, the manager was our server, since the minute we stepped in we had a warm welcome, the service was excellent and the food was delicious. Great atmosphere guys, we had such a lovely experience. 100% recommend

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Daniel Pita . 2025-01-07

MORE AT Google

Great service Good food really good Special thanks to Zak Really happy & helpful

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Dianne Crosby . 2025-01-01

MORE AT Google

Cold restaurant. Waited too long for service then food. Never cleared the table until the next course needed putting down on the table. Certainly would not go again.

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Nancy Lewis . 2024-12-24

MORE AT Google

Served by Ewelina, who was fun and excellent at her job, she couldn't do enough for us. There were 7 of us and we all enjoyed the meal. I had bruschetta followed by fiorentina pizza, both lovely and a bottle of red. Total bill £310

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Paul Biggs . 2024-12-16

MORE AT Google

I really just got called "lovely" by a super cute blonde waitress, my life is complete 🤤🙏

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george holt . 2024-12-16

MORE AT Google

Joanna no customer service whatsoever. Asked for water when we got our food and was ignored as she walked off. Then after the meal we asked again but staff were standing around chatting she then proceeded to say something to her colleagues and roll her eyes as she slumped over to our table we confronted her over this and she kept stammering for an excuse to which she then said she was just tired which is okay but does not excuse the behaviour to that degree. Multiple items were also not available and we were not told until we put our orders in, toppings were also missing from a pizza which we ordered also. Felt unwelcome and as if it was a waste of money.

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Anabel Wiebe . 2024-12-10

MORE AT Google

AVOID! What an absolutely awful experience. Initially chose to order from Pizza Express as they quoted a convenient delivery time of between 20 and 35 minutes. Food was eventually delivered after 1 hour and 45 minutes. Grandson had already fallen asleep without dinner. Pizzas were barely lukewarm, doughballs totally cold. Only positive was the cheerful delivery guy!

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Jan . 2024-12-05

MORE AT Just Eat

Everything from the food to the staff was excellent

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Reannah De Souza . 2024-11-24

MORE AT Google

I placed my order at 19:39 and it said it was a 20-40min wait. The time kept going up and up with no explanation and my food finally arrived at 21:28. I tried to cancel the order as by this time I didn’t want it but they were going to charge me fully

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Ellie . 2024-11-24

MORE AT Just Eat

Very empty. Good and service were both very good

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Ellard Roberts . 2024-11-22

MORE AT Google

Great service waiter was friendly and gave good advice about the app and type of pizza .

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Karen Jones . 2024-11-22

MORE AT Google

Very good service, so and so atmosphere.

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Nondas . 2024-11-19

MORE AT Google

We booked a table for 7 of us at 4pm on a Saturday afternoon. The waiter was polite and attentive. The drinks arrived promptly. The food was delicious but took a while to arrive. I suspect that the restaurant was short-staffed because as the meal went on, it became harder to get the attention of a waiter. It was also difficult to pay. We got the bill, but had to ask to actually pay it twice. We enjoyed ourselves, but with a toddler in our party could have done with food being served more promptly.

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Nicky Ing . 2024-10-05

MORE AT Google

Food good but over priced drinks way over priced £152 for 6 people ridiculous.

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Peter Neale . 2024-09-26

MORE AT Google

Had a really great deal on , ages since we last visited. All round great experience very friendly staff and the pizza was superb. Had the hot American ! Yummy. Will definitely be back.

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Michael . 2024-09-25

MORE AT Google

Great food, as always, you know what to expect when you go in, but when it's done really well, then that's down to the staff. Lovely and friendly staff offering a great experience. We will be back.

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Lorraine Luckhurst . 2024-09-23

MORE AT Google

Pretty good. Enjoyed the meal. Only gave three stars overall because it is overpriced. The Ultimate Chocolate Fudge Cake is delicious but £9.95 for a slice of cake is just absurd!

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Simon Noakes . 2024-09-16

MORE AT Google

Very good food. Tasty and fresh. Good service . But we were the only customers.

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Lee Daniels . 2024-09-13

MORE AT Google

Great food and service. Very impressed.

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Chris Cheston . 2024-09-12

MORE AT Google

The place was fairly quiet on a Sunday afternoon. We had to ask several times for a jug of water that finally arrived after we got our food. The pizzas were hot and delicious, and went down a treat. The price was good too, we had to use the app for best value.

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Tim Albiges . 2024-09-09

MORE AT Google

We were there with my family with 2 children on 31st August. The restaurant was very busy possibly due to the last day of the 'Kids eat free' promotion. The waiters/waitresses were overstretched, understaffed which caused delay in all services and people were queuing for 20-30 mins at the door just to get in. The food was very slow which is a nightmare when you have kids. Our waiter was so irritated and rude which destroyed our last outing as a family this summer. I was deeply disappointed 😞. Food was very delicious though but the whole wibe was awful. Management should have more staff on the rota to cover the last day of the promotion to avoid this.

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Gabriella Folorunso . 2024-09-02

MORE AT Google

I have eaten at many branches of Pizza Express over the years but the pizza fiorentina Romana I had there tonight undoubtedly ranks as one of the best. And it came with courteous fast service!

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Alan Freedman . 2024-08-25

MORE AT Google

I order the same every time! The La Raine it’s my favourite and I haven’t found another pizzeria who does the same or similar as well. Staff are always helpful and attentive.

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Orla . 2024-08-20

MORE AT Google

A good location and probably a slightly better option among some mediocre alternatives. The staff were really helpful but not overbearing. It was the normal Pizza Express menu but nothing to fault here in the actual meals.

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SussexGrove . 2024-08-18

MORE AT TripAdvisor

Best pizza express I have been to. Amazing venue and nice location

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Richard Moat . 2024-08-13

MORE AT Google

According to the app the driver was waiting for the order for 20 minutes. If he had driven to me directly from the restaurant as soon as the pizza was ready the. It would have been hot..I’m literally 5 to 8 minutes from this branch.

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John . 2024-08-09

MORE AT Just Eat

Fabulous in everything. Great manager too

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David and Julie . 2024-08-05

MORE AT Google

Went here for dinner, service was good, messed up one of the orders so quick apology and removed from the bill without asking so great customer service. Food great as ever.

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rab7772017 . 2024-07-29

MORE AT TripAdvisor

We arrived at 945pm expecting to be dissuaded from eating but were greeted warmly and enthusiastically by Ewelina who served us. She was very friendly and didn’t hurry us despite the time. Food was also very good.

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Ian Watkins . 2024-06-27

MORE AT Google

Pizza lovely, tasty and hot. Thank you

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Susan . 2024-06-18

MORE AT Just Eat

Nice and clean with good food and service.

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capta1nunderpants . 2024-05-28

MORE AT Google

Food was good and served very quickly after ordering. Love the large thin base Romana pizzas. Staff extremely polite and attentive. Restaurant was very busy - always a good sign!

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Rob Tillier . 2024-05-24

MORE AT Google

Amazing food and service! Thank you Mateo for looking after us😊

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amelie rose . 2024-05-17

MORE AT Google

It's one of the originals and still one of the best pizzas you can get.

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Marcel Zaidan . 2024-05-15

MORE AT Google

Really great food and the waiter Bruno was brilliant. Funny and very helpful 10/10

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Alex Dormer . 2024-05-14

MORE AT Google

Bruno was fantastic once again. He's a total asset to the company. Always so positive and welcoming! There was a small issue with our food but he sorted it quickly and without any delay in our enjoyment of our meal. Christchurch isn't our closest branch but the drive is worth it.

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Rachel “RBP” Berenson-Perkins . 2024-05-14

MORE AT Google

Lovely pizza, child menue and kind staff

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Svitlana Sokolova . 2024-05-11

MORE AT Google

Our son had a pizza making party at Christchurch Pizza Express and the staff were excellent, especially Louise who ran the interactive part. It was great value and the food good too. Dairy free catered for. Highly recommended.

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Kirsty Chant . 2024-05-09

MORE AT Google

The wrong pizza, ordered a pollo ad Astra, and got a pepperoni and both pizza’s were cold

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Emma . 2024-05-06

MORE AT Just Eat

Service was a little bit slow, however it was a very busy Bank Holiday and perhaps not enough staff on duty. The food was delicious with good vegan options for main courses and our waiter Brunao was fabulous, delivering service at its best.

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Meander23064150350 . 2024-05-06

MORE AT TripAdvisor

My pizza was cold. Originally time was 45 minutes. Delivery became 1 hour. Pick up time on my pizza box was 20.05 and I got it at 20.50. 1st time I’ve been unhappy

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Sam . 2024-04-28

MORE AT Just Eat

Nice atmosphere, always understaffed recently so avoid busy times. Kids margherita pizzas served with v little cheese looked like pizza base's only. They did sort however on request without issue. Atmosphere always nice however

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s . 2024-04-14

MORE AT Google

Amazing staff, great food and excellent service. Thanks so much for going that extra mile with our little ones, you made their day! 👏🏼👏🏼

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Matt Wilkes . 2024-04-09

MORE AT Google

vegan pizza had barely any cheese

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Isabelle . 2024-04-02

MORE AT Just Eat

Better than Bournemouth branch, more topping

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Miles . 2024-03-12

MORE AT Just Eat

Somewhat overcooked Pizza. I probably won’t be ordering again as do expect a slightly better standard from a mainstream brand. Disappointing.

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Paul . 2024-03-08

MORE AT Just Eat

Timing - Order confirmed at 19.06 on what must have been a very quiet Monday night.Target time for delivery was (I think) 19.35. Delivered at almost 20.15. Food - inevitably therefore Food was cold. Fortunately being a pizza it could be reheated in microwave...but not ideal. Probably wouldn't order from them again.

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David . 2024-03-05

MORE AT Just Eat

Had a tasty pizza plenty of topping waitress very helpful,showed us how to get there app and take advantage and save money using there app.

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Alan Craig . 2024-03-05

MORE AT Google

cannot put requests for kitchen in notes box - only goes to delivery driver.

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K . 2024-02-28

MORE AT Just Eat

This time it wasn’t so good, too much cheese and cold unfortunately. Usually great!

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Sophie . 2024-02-25

MORE AT Just Eat

Food was lovely, service awful. Handed the birthday cake we bought in for us without even asking for it then the bill just placed on table whilst still eating.

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Amy Hibbard . 2024-02-25

MORE AT Google

Love this pizza, don’t change a thing yum 😋

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victoria . 2024-02-14

MORE AT Just Eat

Another great meal. Consistently good food, good layout . Good atmosphere. Kids feel at home here, never seen them eat so much!

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Clare Dorkins . 2024-02-13

MORE AT Google

We went there for a birthday pizza party kids had lots of fun and the pizza was fantastic.

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paris.pixy M . 2024-02-02

MORE AT Google

We ordered a pizza - tracked the delivery and it said the driver was on our road . I was watching him on the maps and out of my window , he drove around the road but didn’t come to the door for some reason ? He did not attempt to call me at all - I then got a notification to say my order was delivered when it was not . This is ridiculous .

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Riya . 2024-01-23

MORE AT Just Eat

My order didn’t arrive. Dreadful service.

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Mandy . 2024-01-20

MORE AT Just Eat

Great food, 50% off pizza deal at the moment if you are a member makes dining out quite cheap this month!

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Helena Rowland . 2024-01-16

MORE AT Google

Two of us went for a late Sunday lunch. The service was 10/10. The food was beautiful. We had 1 X calabrese, and 1 x pollo pesto, plus 1 X side salad to share, plus a large glass of house wine each, red for hubby, white for me. We thoroughly enjoyed our trip to Pizza Express and would highly recommend.

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Marie Shaw Google Account . 2024-01-15

MORE AT Google

Delivery time put back 3 times AFTER they left restaurant, funnily enough he was sat in Macdonalds for 5+ minutes, and that was after him taking ages after I received the "driver on way message". my sons food was STONE COLD. Driver pretended he hadn't been to macdonalds- I've got screen shots of the map if needed. Very very dissatisfied

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Lee . 2024-01-14

MORE AT Just Eat

Always great food and service here!

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G James . 2024-01-09

MORE AT Google

Great central location. Excellent service on the day we went but has been slower before. Lovely, attentive staff. Food is good. It's Pizza Express so you know what you are getting. Parking is not always easy, but there are a few car parks within a couple of minutes walk. Don't forget your Tesco vouchers!

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Martin Pressling . 2023-12-30

MORE AT Google

Our daughter really enjoyed an exciting 6th birthday having a pizza making party at Pizza Express in Christchurch. Daniel was a superb host, all of the kids loved playing with the dough and getting a chance to make their own dinner, and obviously the gelato was a big hit at the end. I would highly recommend this party option for anyone who wants a reasonably simple party to arrange that still offers a lot of fun and laughter.

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Rob Stephenson . 2023-12-30

MORE AT Google

Great taste, delivered quickly and nice and hot. Great deals currently.

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Peter . 2023-12-16

MORE AT Just Eat

Not sure what went wrong update kept saying driver at restaurant but nothing…..eventually turned up….cold….45min late and he did at least we other drop offs hence my food was probably east on time and arrived cold……fortunately oven sorted out but not good enough

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Clive . 2023-12-05

MORE AT Just Eat

We love Pizza Express in Christchurch. We always get great service there, the food is always spot on and the prices are reasonable. I highly recommend their calamari, always tender and delicious.

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Mik Constantinou . 2023-12-03

MORE AT Google

Very poor delivery order was due to be delivered within 40 mins it actually took two hours I called the restaurant they said it had been prepared but took another half hour to be delivered good stone cold garlic butter completely runny and unable to be used topping on pizza so cold and stodgy it wasn't able to be eaten very poor quality due to time it has been standing waiting

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Tracey . 2023-11-26

MORE AT Just Eat

It arrived in a wet box and the pizza was cold as were the side dishes . Won’t waste my money again.

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Peter . 2023-11-26

MORE AT Just Eat

Absolutely freezing as people stood in the door letting all the cold air in, asked numerous times for the door to be shut. Very bad design as hard to get in and out as very narrow. Good food but spoilt by feeling so cold 🥶

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Lisa Scrimshaw . 2023-11-25

MORE AT Google

No garlic butter with the dough balls. Pizzas were cold and uncut. Unchopped (full stalks) herbs in the gluten free tomato sauce and looked like a vegetable pizza. Feels like it was very rushed to get the order out of the door. Shame as Pizza Express is usually associated with ‘Quality’

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Robert . 2023-11-25

MORE AT Just Eat

Food was very tasty and great vegan menu. Waitress didn't serve our drinks correctly, but didn't charge us for the error. The restaurant was quite noisy.

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Trevor Weeks . 2023-11-20

MORE AT Google

Left at entrance door on the pavement!!

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Tom . 2023-11-19

MORE AT Just Eat

Food was barely warm and soggy, we don’t live far so it’s not like it had to travel far, I’m sorry to say but we will not be ordering again and I suggest other people avoid as it’s not a cheap takeout

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Claire . 2023-11-19

MORE AT Just Eat

The delivery was fine, the food was tasty but unfortunately everything arrived cold. Maybe it's because the pizza base is thinner than usual though, still can't give it more stars because of that

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Oskar . 2023-11-18

MORE AT Just Eat

Bruno service was amazing and made us feel so special thank you Bruno

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Bonnie-may Thomas . 2023-11-01

MORE AT Google

Bruno was amazing, brilliant service:)

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Hannah Snell . 2023-11-01

MORE AT Google

Great pizza as usual. Friendly and helpful service. Only downside was it was a bit draughty and cold indoors so I would wrap up a bit warmer next time.

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Rosemary . 2023-10-30

MORE AT Google

Bruno was Amazing serving us and great with the kids. I highly recommend and we will come back. Food was great as usual. Service fast and very attentive.

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Culture768312 . 2023-10-24

MORE AT TripAdvisor

Received the wrong order, driver had to return to restaurant but it all got sorted in the end

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Roxanne . 2023-10-14

MORE AT Just Eat

Absolutely delicious. Exactly what you would expect in the restaurant.

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amy . 2023-10-09

MORE AT Just Eat

Not been to a Pizza Express for years, the food and service was excellent. We were in a large family group of 14 so the atmosphere was great.

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Colin Willis . 2023-09-23

MORE AT Google

Good food and friendly service. Not much of an atmosphere, however, it was a Thursday afternoon with about 6 people in the restaurant.

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Mark Tiernan . 2023-09-22

MORE AT Google

Always great service, good food and value for money...

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DS SAND . 2023-09-19

MORE AT Google

We had a great meal here last night. We hadn't made a booking and they pushed 2 tables together to accommodate 6 adults and a child and a pram. Great. Louisa was a star and nothing was too much bother. Big thanks to her. The pizza choices were good and the starters were so many in number we just got lots to share so we could taste most of them. All good. An excellent perfect decaffeinated expresso to round of the evening.

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robert richmond . 2023-09-17

MORE AT Google

Dough balls were great but pizzas were burnt underneath so they had a nasty taste, not had this before from here

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Sophie . 2023-09-13

MORE AT Just Eat

We visited this Pizza Express Branch in Christchurch during our recent visit to New Forest. We did our booking online as this place is busy. We placed our order for dough balls and pizzas. The food was good, however, the service was slow. There were more than adequate staff but it appeared that the the only person on the track was the Manager, who was the only one working so hard. There is a great potential to do much better if it was managed well. Our allocated table was dirty and we just to another nearby. The rest of the staff were less bothered. Come on Manager, start delegating and get the ball rolling.

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Reviews-by-MT . 2023-09-01

MORE AT TripAdvisor

1st time eating here and prob wouldn't go again..it was ok.. gluten free options available.. my partner liked his normal pizza, I found mine a little small ( only one size option on gluten free ) and little bland, was actually still hungry when I got home..

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Wendy Balson . 2023-08-19

MORE AT Google

Pizza Express is always so delicious 😋 no doubt about that. We went to Christchurch and Bruno was our waiter he was just fantastic 👌 so so so brilliant with our little Ruby, she loved him, now wants to return regularly so we did, we went back the following week and Bruno was there again, on form again, he is the exact model of who should be working in hospitality, welcoming, friendly, put us at ease about noise and mess, nothing was too much trouble for him, brilliant!!... go here, you will love him!!! Thank you Bruno, we will be back!

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rachel shanley . 2023-08-18

MORE AT Google

Anna are waitress was loverly 🍕 were delicious 😋

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Wayne Curtis . 2023-08-13

MORE AT Google

First time as we are visiting Christchurch. Lovely pizza. Thanks Daniel for a warm welcome on a horribly cold evening.

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Jagdeep Singh . 2023-08-13

MORE AT Google

Excellent service from Bruno! Great interaction with children and an excellent waiter! Food was delicious and presented beautifully

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Catherine Elsom . 2023-08-10

MORE AT Google

Food was excellent,ordering was easy, and thd food was quickly delivered. Very tasty as well. 😋

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MarkAlison Richardson . 2023-08-09

MORE AT Google

I visited here on holiday with my husband and 4 kids and we received fantastic service from Bruno. He was patient and kind with my children and made us feel able to relax as parents, which was needed. The food as delicious, they attended to our every need and request efficiently and the whole experience was very pleasant. A lovey restaurant and fantastic staff. The manager was also very friendly in the kitchen cooking and waved to my children and even gave my little girl some extra cucumber which she was loving. Would definitely recommend and will go back again on our holidays next year. Thanks 😊

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Safari36955375345 . 2023-08-06

MORE AT TripAdvisor

Nice staff, OK food, place needs a good clean... We were first in for the day and the toilets were clearly not cleaned from the day before. Floors needs a mop...

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Sonya Griffiths . 2023-08-05

MORE AT Google

The place is very loud as people raised their voices ever more just to be heard across their tables (no soft furnishings). No ones fault I guess but the place was chock full of families with very young children and babies (being nursed), either having melt downs or running around. Some parents had no regard for anyone but themselves as if not caring if they disturbed others around them. Not really a very relaxing atmosphere for an evening meal. Pizza was nice enough if basic, and the service friendly and attentive but we felt processed as if eating to a stopwatch to make sure we were out within the hour (we didn't mind at all) I suppose it is pizza express. Not how I remember pizza express being years ago - now just another fast food joint and crèche / family nosh up place with kids that should've been in bed hours ago. Avoid if you want a quiet civilised adult evening out. (£80 for 3 pizzas dough balls and drinks for 3 seemed a lot)!! Won't hurry back.

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Tim R . 2023-08-05

MORE AT TripAdvisor

Even on a busy summer holiday night Brunao was the perfect host to our family and made sure we all had a lovely evening!

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Thomas Hoblyn . 2023-08-03

MORE AT Google

Bruno was an amazing server. Immediately made myself and my partner feel welcome, helped us with our order. Don’t usually leave reviews but Bruno deserves the recognition.

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Jack Young . 2023-08-02

MORE AT Google

Wonderful birthday meal for my sons 7th birthday. Our server Daniel was amazing very friendly and efficient. Thanks for a wonderful evening. Good food as usual. Staff very organised and overall a good place to eat.

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Natalie Guiles . 2023-08-02

MORE AT Google

Tasty pizza and friendly service! Great for the family.

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dickon kirk . 2023-07-31

MORE AT Google

The manager was really approachable and accommodative with our son many allergies. Amazing service and yummy food.

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angelica madrid . 2023-07-23

MORE AT Google

Very disappointed,pizza Luke warm, polenta chips £6 for a very small (8 chips) portion and tasteless

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GEOFF . 2023-07-22

MORE AT Just Eat

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