Pitstop in North Down

Once again I've been caught out by this (cafe) I have gave two previous reviews, But was forced by visitors who'd been working in Baloo estate to come with them, l did under protest. All I can say is, whoever gives this place four and five stars has never been in it. Dirty overcooked food, dirty walls and tables, aggressive rude staff, I can promise you never, under any circumstances again.

We got a full fry this morning. Not sure but i think the sausages were still half frozen, potato bread was not cooked , all in all very disappointed and bland, definitely won't be back and I've been going here for years. Lately the food standard has been getting worse.

Great spot for a traditional dinner as well as a lunch. Good value, great food and excellent staff.Always had great feed

The woman taking the orders was very rude, and not educated to advise customers regarding their choices! As a Coeliac, ordering an omelette with tomato should not leave me feeling humiliated in full view of other customers! On numerous occasions I was reminded that it was necessary, that she emphasised it may not be GF, as it is an "open kitchen". I explained it is not an air-born allergy! Bit of advice for future customers, eggs & tomato cooked in a clean pan, is GF! Compliments to the chef, the omelette was delicious! Shame about the arrogance at the till!

Brilliant place to eat. Just like homemade food plenty of choice . The staff Gordon and G Ping are so friendly and welcoming . Even the owner Bobby always takes time to chat We have been going here for about 20 years and the way it has been developed is great. You need to go early as it’s always busy. Well done PitStop Keep up the good work

This little cafe could be so good but it’s so basic . Food is pretty tasteless because I’d say all the veg is frozen, everything cooked in oil etc. staff were nice but the place is dirty, dirty skirtings, dirty glass between tables and there were two bothersome flies around our table when we were there. I initially thought the toilets were clean until I lifted the seat- disgusting. Maybe cleaning staff needed because the poor girl taking orders is also serving tables. Overall it was disappointing.

Absolutely brilliant…such a range of food at great prices…family had a great relaxing meal…plus our wee muttly got a free sausage…lol…the food explains the number of people we had to Q against…what a so popular spot…definitely recommend…

Very bland and tasteless food. Dishes not labeled so had to guess what they were. Cold food plated up then zapped in microwave. Serving staff and cleaners work hard. Sorry but it Should be called Sh*t Spot.

The place always looks lovely and the owner seems very nice but lack of choice for vegetarians and vegans. Elderly family member treated a tad cruelly by a member of staff which put me off .... she clearly is not aware that the elderly are not as 'switched on' as her but anyway..... not for me unfortunately, which is a pity as it looks lovely and the owner clearly has a real eye for detail.

Well let’s start with the owner (I’m assuming he’s the owner because he doesn’t smile and is rude, has grey hair) again so rude, doesn’t smile, makes you feel rush, would tut at you when ordering. One of my friends actually ordered something he didn’t like because he was being rushed, they wouldn’t let my friend take something off her plate that she was allergic to because “it comes as it is” chicken was soggy. The only person that was actually nice to us was the man collecting our plates who had the grey hair. We where also the only people in the que.

Just wrong couldn't go back sent the chips back to be recooked still came back like they haven't been cooked pork sausages pink in the middle 😔

Called in for breakfast around 11.30am with family.....was almost tempted to get a lunchtime dinner instead....until I saw the flies resting happily on the freshly set out food (yuck)....so I reverted back to my original option of the full soda as I know its cooked right away and brought out to the table before the flies have time to feast on it.....mind you who knows where the soda has been sitting uncovered ??? Also it would be nice if the windows and glass partitions between seats were cleaned at least once a week as opposed to what looks like once a year as they were filthy......not leaving out the grease marks running down the walls near the door !!! There is also an Asian woman walking around who doesn't smile and not even a hello....she seems to be a table cleaner but when not doing this task could attempt to do a quick clean of the glass partitions at least as she does have a spray and cloth in her hand. We'll just go elsewhere to a nice cafe instead next time.... Dare i mention the staff they could also do with a lesson in friendliness and manners when dealing with the public.....

I brought my family into here for their breakfast, standing in the queue i watched the flies landing on the food i was nearly sick, people dont realise that once a fly lands it vomits on food and thats what gives you a tummy bug,hence we only eat a fry , the glass windows were filthy between the seats, grease running down the walls the place is a disgrace, person walking up and down nothing to do with a tray in her hand spray & cloth, clean some glass in between the seats theres always something to clean. Very disappointed called the fella over about all our eggs were fried hard no yoke, well thats the way we do them we turn are eggs over! Great attitude. Time to clean up your act and get your staff to work harder and learn to wash and clean in a food business. It will be a while before we are back, then some day we will call in and see if your place is any cleaner. You should consider a pull down lid for the front of your food to keep flies out, your food looks nice but i dont want to become ill with food not being covered.

The food was great plenty of it , quick service Once again the owner walking around forgets to say hello to his customers, come on man smile! Even though you dont know us be nice to say hi!

If your in a hurry this is the place for you, my food was microwaved and I am not a fan of this type of food , it was alright

Called for a meal midweek, just after 6pm. Only a few tasteless-looking bits and pieces on offer at the servery. Chose from what they call the “All Day Menu” only to be told it was only for breakfast time. Made a second choice from the same menu (All Day) with the same result. Staff member was disinterested, unhelpful and somewhat rude in that she had nothing to say about what was available. We ate elsewhere - and will do in future!

We had Sunday carvery there a few weeks ago. The food was well cooked and hot when it was brought to our table. Go early as it gets very busy around 1-1.30.

Super fast , great service , very clean fry with a super range of breakfast options , we were a group of 5 but the service counter was well organised and very quick

Outstanding roast beef . Two thick slices and choice of two veg and lovely gravy . Staff lovely too :)

Fantastic experience. Staff friendly and flexible allowing our order to be tailored to our preferences. Spotlessly clean warm and welcoming atmosphere. Generous sized portions, food not greasy and very tasty. Reasonably priced. Definitely returning soon

Fast, friendly and efficient service. Food served piping hot and freshly cooked. Great for a tasty breakfast!

Cold ready cooked food on a counter not covered so people in que coughing etc on it. Put in microwave to reheat even burger with onions. Chips over cooked can taste the browness, watery gravy and beans no juice. Staff member came In for shift...

Had chicken pie,mash, toasties, cauliflower cheese and cabbage and as always cannot fault it at all lovely grub at decent prices..

I was at this place before and gave a review. Anyway my friends said they had been and that it was OK, so they convinced me to try it again. There was 4 of us all had different meals, not one of us ate more...

Informed staff of severe nut allergy. Was told it would be best to go elsewhere!!! Essentially refused me service! DISCRIMINATION!!!

My friend and I went here on Monday morning for breakfast. We both order a fry but my friend wanted a poached egg instead of a fried egg. We were informed that this would cost an extra 50p. An egg is an egg…. And poaching...

While other cafe's in Bangor have upped their game especially post-Pandemic. This place's standards have remained very much retro. * Hot, stuffy & unventilated * Very average, pre-cooked food. eg Ulster Fry. * Expensive, for what you get. * Cheap decor, utensils & overall appearance.

Absolutely ridiculous place. Should be closed down over 20 flies alone on the food counter on the food. Disgusting

I m writing with a complaint,I ordered a omelette and my friend mince pie.i was asked if I wanted bacon/mushrooms in it which I replied no.but when the omelette arrived when you cut thru it.it was moist/juice running out of it.and it had bacon/mushrooms in...

Don’t visit here if you’re allergic to anything. Asked for an American breakfast without the mushrooms (will be sick if they’re anywhere near me) but was told abruptly “no changes allowed.” Leads me to believe that either the fried breakfasts are pre-prepared and just re-heated...

Food was cold. Despite there being very few customers in the food was disappointing cold. Sausages were overcooked and didn't look good at all. Definately wouldn't rush back here.

Haven’t been in for ages so we thought we’d give it a go for Breakfast last Thursday,ordered French toast with bacon £5.95 on the menu came with NO bacon and 2 slices of the skinniest toast you’ve ever saw when I quizzed about the missing...

I had breakfast there for the first time around 5 weeks ago, I had french toast and it was delicious, the bread was thick with different fruits and syrup on the side, I went again last week and had pancakes bacon and egg it was...

Absolutely love this place. Food always wins hands down, only shame is the attitude of the Asian lady on the tills and that you can visually see members of staff eating behind the counter in the kitchen and then not washing their hands before serving...

Went for a meal with my wife. It was over priced over cooked and over the table, advice, don't go. We were forewarned, but wanted to give it a try, Big mistake.

I visited today Friday 11th March2022 with my Partner. We used to frequent this cafe/restaurant once a week for an Ulster Fry. Not any more. we are done. We have noticed since they reopened after Covid, their standard of food has gone down. We ordered...

I have eaten here many times over the years, and have always enjoyed my meals, it has changed for the better from my first visit, as it is American themed, the hot meals are very good and they do not skimp on portion, there is...

Had lunch one Sunday with family, it does what it says on the tin good home cooked food at reasonable prices , some of the staff could smile but still had a nice lunch.

Fed up with all these bad reviews about Zee Ping this girl has to deal with all the customer needs,and keep the queue moving while doing the deserts,drinks,and still trying to look at after the company, this is a business with low profit margins,and she...

The lady on the till needs to learn some customer service and learn how to smile, Gordy is an absolute credit to you, excellent customer service skills, great sense of humour and couldn't do more to help us ! Would only go back due to...

Never again will I step foot in this awful what ever u can call it. Dirty rude disgusting food my wife didn't even eat her food scrambled egg was swimming in juice enough to make u sick. The cashier lady so rude my 4 year...

Went here for Dinner and as son does not like fried eggs we asked for scrambled as they where on the all day menu to be told they dont do scramble eggs after Four if that is the case why is it on an all...

I was really looking forward to trying this place, first of all the lady who took the order made us feel very awkward, no smile or warmth as expected in the hospitality business, food arrived cold, even the extras that cost nearly £3 just for...

I visited the PitStop this week for the first time in at least 5 years! I was surprised to see it had been renovated since my last visit and definitely looks more like an American diner. I also noticed that it did not smell as...

After reading other reviews on Trip Asvisor, I can’t say I was delighted about my friend’s suggestion of visiting The Pitt Stop for breakfast however I was very pleasantly surprised. Dining area, tables, floors, toilets were extremely clean and tidy. Breakfast item were cooked fresh...

Called in last Thursday evening at 4.30 for dinner. There were 3 of us. We all ordered the jumbo fish and chips. We were not disappointed by the size as the fish was very large. Cooked excellent and the service was speedy. Recommend this place...

First time eating in the pitstop since lockdown. Ordered two Ulster frys and was surprised that the cost was almost £15. On closer inspection of the receipt noticed that if you want tea with your fry post lockdown now it's no longer free but an...

Terrible service orderd sausage egg and bacon soda bacon was hard soda was like toasted uncooked sausages not a good service at all will not be back

Terrible service. Had at least 6 families queuing for 45 mins telling us the where opening in 5 mins then told quarter passed ten, this is all by people going in and asking. No member of staff cane out and told us anything at all...

Called in this date approx 5.30pm. We made our order of 2 fish and chips battered 1 steak pie and 1 stew. All the meals came aa short time later. Portion size great. Gordon who is one of the staff even removed a chair so...

My experience of this place is a horrible one. Owner needs to really look at the staff!! No customer service skills whatsoever. Specifically staff member with black hair& tattoos, not the first time she’s been rude & ignorant to me and my family, I have...

Had to complain about the steak pie tonight because of the amount of salt which caused my brother-in-law to have an allergic reaction they did change the meal but he was too ill to eat it and the owner refused to give us a refund...

I came to the pitstop with a couple of friends and got a lovely build your own fry. The food was lovely and the service was good. We were served at the till by a lady with dark hair who was very pleasant. We sat...

There were 4 of us for lunch to support the new scheme. On entering there was a queue which did not take long to disperse. Plenty of vacate tables to chose from. We were here last Thursday and had the T bone steaks which were...

Never will I go here again I've always been a regular and with covid-19 things need to be clean my first cup was dirty so took it back asked for another the same thing so I took it into the toilets to clean it myself...

Having heard many positive things about the Pit Stop, I stopped with a friend to try out the breakfast. The interior is much more pleasing to the eye than the outside, being located in a large industrial estate. You would think that you had just...

Me and my partner have ended up here a few times when we need cheap breakfast, the portions are massive for what they cost (2 teas and 2 huge frys for less than £15) and we can rarely finish them. Only critique would be that...

If you order dinner i/e meat , potatoes, veg it get heated in a microwave oven, I never order dinner as I don't like this way of heating the food, I stick to burgers and chips.

Portions are enormous, maybe over sized. Got a large fry and could barely finish it despite being 18stone haha. Tasty but must say a bit oily for my tastes.

Called in on Friday last and tried the rib steak on offer. It turned out to be one of the best meals I have had in a long time and was better than the last restaurant meal bought elsewhere and cost me three times the...

The Pit Stop Cafe looks like and American diner from the 50's. The service was friendly and the prices very cheap. The food was plentiful, home made and very tasty. What a surprising find.

Re-cooked Fry that gives you the trots..... Visited here today to the take away and We got more than we bargained for. Sausages deep fat fried left to cool then re-cooked on a hot plate. Bacon semi cooked, then finished on a hot plate fry...

My wife and I had heard great things about the pit stop so as we were passing we decided to drop in and try it. I can confirm that the choices in food is excellent. The staff were very friendly and the prices are great...

It's open till 8 so if you're working late its very handy. There's also a rather bald waiter with flanneled buttocks carrying plates of food as an extra.

We would definitely call ourselves regular customers now, having been going â few times a month now for years and it never it never disappoints, the Fry's especially the American are fresh and filling, their hot dinners are also fantastic, there's always a great selection,...

Always enjoyed eating In The Pitstop, until that day in November when we were looking forward to an all day,, "The good old Ulster Fry" that was until we were told we could not change the existing variety of the dish, by the cashier. You...

5 stars for food,comfort,and friendly staff.. Beautiful comfy surroundings with open fire... Ice cream free after meal was totally gorgeous well done pit stop and staff. Any time I have been which is quite a few you never fail to deliver. Many thanks gorgeous christmas...

We heard of this place from some friends who go for breakfast some mornings, so, we gave it a try. We were not disappointed. The breakfast was excellent, enough of it, and served in a reasonable time at a reasonable price. Will definitely be going...

Not a good choice for older kids unfortunately. Shame as it is so convenient to Eddie Irvines next door. My kids had two poor experiences in the same week with awfully rude staff members to my kids aged 13, 14 and 10 who popped in...

I understand the staff were very busy with the amount of customers this afternoon but one of the counter staff who also served our food was slightly rude and didn’t even crack a smile, when we asked for ketchup she just walked away and said...

Sunday fry is a hit with all the family. The staff are pleasant and food is a good standard. Very popular but always can get a table

Great place for a meal. Rather urbane surroundings but you cant tell a book by its cover. Spotlessly clean. Generous portions. Always a good sign when you can see the kitchen. Defo be back. Not Michelin Star more Michelin tyres

Was in Tuesday night for dinner just a last minute idea had chicken pie roasties champ and cauliflower cheese forgot how generous they r with there helpings was lovely really enjoyed it really wanted the rhubarb pie but couldn't have managed after that so went...

Value for money. We usually call in on an evening and great choice and staff always pleasant willing to help. It delivers what it says, good food at reasonable prices. No where in Co Down matches the Pitstop

I recently visited the pit stop on my holiday with my mum and daughter from England with my family from Bangor. The first day we visited we had breakfast and we really liked how you could make your own breakfast up with picking items from...

Called in on a Saturday morning ,carpark full (good sign)but got a space. Ordered our bagels with sausage bacon an egg with coffee, yummy Followed by 2 buns👍 Couldn't fault it an will be back

Tried to call a number of times on 3 different phones for 30 minutes and no answer. I ended up driving to the pit stop thinking they were busy but no one was there. Whilst waiting for my food the phone rang a few times...

Never cease to be satisfied on each and every visit, without exception. Staff, service, food, seating, the whole works and always overseen by owner, who is not a stranger to serving and clearing dishes from tables. Well done Bobby, you have created something very special...

Great for a weekend fry up or a home style lunch. Cracker staff and superb food. Prices are fair too. Definitely worth a visit once in a while.

Last time I will ever go here. Lunch at £7.95. No potato mash. Only done at weekends apparently. Settled for mashed turnip which was hard and lumpy. Liver and onions....why is there sliced sausage in it? It was hard, overcooked and tough. Only saving grace...

Eaten here quite a lot - hard to go past the all day fry which is excellent. Really good food well cooked and always good service. Love the atmosphere of the place. Staff are friendly and service is quick.

It’s great to see the improvements over the years we’ve been going. It’s bigger and plenty of seats now. Great selections, great portion sizes and not too badly priced. All day fry is available. I love the poached eggs and wheaten bread. The pancakes are...

Went to the Pit Stop for lunch with my wife and again, superb food, excellent service and very friendly staff and it the same every time we go

As I live close by I pop in every now and again for a fry. It's usually not bad. I haven't tried anything else for many years as it is all blitzed in the microwave and I was never too impressed. Prices are reasonable. My...

We have called in here a few times over the last few years and been impressed by the slow increase in the quality of the furnishings from formica covered tables to substantial dining tables and chairs and upholstered booths. The food, meanwhile has remained the...

The biggest and best fries in Bangor. They have other things on the menu but can't help you there my friends because I come here for fries lol!

3 adults and 2 children for brunch. Food all prepared and appetizing looking. Pleasant waitress until we got to the check out. Faced with an oriental lady with a very impatient attitude, using her mobile whilst I was attempting to pay the bill!! She is...

Fried food served on cold plates ,pots of tea served before the meal is cooked, result cold tea ,service was pleasant and friendly ,very clean,

Just gets worse. Cracked plates and teapots, well worn cutlery and confused orders. If you like to select your meal then have it microwaved, this is the place for you, unfortunately I dont. Wouldn't go back.

Piping hot foot, great selection, chilled water fonts and free whipped ice cream. Clothes a bit smelly with it being an open kitchen, but lovely seating area to the back that minimises this. Worth it for the lovely food though!

Excellent. Clearly they use quality ingredients. If you are a tourist and want to experience an Ulster Fry, then try this place.

Went for a wee breakfast with my two sons and wee grandson n daughter never been before but what arrange of food from Ulster fries to lunches i.e meats carrots potatoes roast potatoes you name it was there service 10 out of 10 very clean...

Love them on the morning after a late night out great to get a breakfast delivered with great coffee when you can't face cooking you're own

The newly refurbished Pit Stop is bright cheerful and my wheelchair can get around no probs. Going tough tough time and can't eat. Knew there was one place that would get me eating so got taxi 11 miles to Pit Stop for burger with lettuce...

Hi, if you like microwaved food . Visit the Pit Stop in Bangor. . You will see a nice selection of food that looks very appetizing. When you choose your food you are told to sit down at a table and the food will follow....

Used the takeaway for a quick lunch. A sour looking man who needs to learn some manners and SMILE!! I asked for fried onions on my burger. Got what looked like boiled onions from a pot. These weren't fried as the colour was translucent. Food...

I have been going to the " Pit-Stop " for many years , and I have never been disappointed. There is a very wide range of meals , at prices which compare favorably with other cafes / restaurants , and the staff are always welcoming...

Nothing like a good breakfast on a cold winters morning, and this place helps you forget about outside temps. The Ulster fry is a must go to menu item every time we visit

Varied menu. Always something available for my children and grandchildren. Always very busy. All meals very tasty.

Food is excellent, piping hot and well priced! Only drawback is that your clothing will smell of food so don't be going out socially afterwards! Ventilation upgrade would work wonders!