Pinar Restaurant in Newcastle upon Tyne

We walked in to place an order to takeaway. Food was prepared, sealed and bagged in a timely manner, order was for 7 people. We were given complimentary coffees whilst we waited. Restaurant has a 5* hygiene rating, is very clean, well kept. All staff were very smart and polite. Food was excellent quality. Very happy to recommend. Will return when back up north.

We came to the restaurant yesterday and were so pleasantly surprised. The food was delicious, service was very quick and the portions were great too. As muslims, We really appreciated no alcohol or music. This will be our go to place from now on. May Allah bless it for the owners. We are pleased for them. Well done!

Food was excellent; however, please train the young girl better because the gentlemen says that we would have tea, but she delivered it to the wrong table and very long wait.

Always great one of our fave places in Newcastle

Perfect food very nice and fast service 👌 😋

They have the best lamb shawarma in Newcastle

Very nice food and a good atmosphere with friendly staff loved it.

Absolutely love this Turkish restaurant! Food is amazing, soo tasty ! Prices are very reasonable too! Portions are huge. Atmosphere is great and stuff very friendly. Been twice and definitely will return again and again! Well done!

I ordered 3 kunafe and waiting for 35 mins then they said sorry only 2 left and it's not ready you need to wait for another 30 mins worst service in my life ,I was a regular customer but I will not go there anymore

Not quite spacious or good ambience way expensive than others ....but still the food was excellent....tried twice...satisfied...

The food the service was spot on! First time eating out in Newcastle and I was very impressed . Definitely recommend this place it’s 10/10

The food was delicious! Nice starter. Clean. Reasonably priced.

Always a great meal for us and the kids.

This place just keeps on giving. The new renovation is spectacular, love this restaurant.

Very cool and nice staff Very good food All what you need it’s here!!!

Was curious about the food just ordered pizza and totally disaapointment..

Food was average service was appalling waited at the table for 20 minutes or so before we had to go find someone to take our order was not that busy quite a few empty tables when food did arrive we had to ask for plates and cutlery .

I am here right now. First time in this restaurant. Came from Whickham. But the food is delicious! The price is really good for the quantity of food that they offer. I will definitely come back.

Ok Turkish place which was clean looking and the place has a relaxed atmosphere to it. Food was all fresh and it was all ok. Nothing mind blowing but a few tasty treats. Worth popping into if you are in the area.

Really good kebab(wrap) with complimentary tea.sitting outside was great watching daily life of the west end unfold.

Food was nice, place was clean and tidy inside. Service was quick.

Good food and great service would definitely recommend.

Very delicious food ,great serving,great staff!I definitely recommend 👌

HMC certified. Friendly atmosphere. Great food and service

We entered it by seeing it on the road while passing from England to Scotland. The food was very delicious. Staff were friendly and attentive

Best turkish food in town. Customer service at its best

Food was amazing Baklava was to die for

Beautiful food to take away and great atmosphere whilst waiting. Will certainly plan to come back and sit in with the family.

Couldn’t make it to turkey this year and was craving some comfort food! This restaurant is absolutely beautiful food was amazing never felt greasy or dirty after eating felt so clean but full! Taste was delicious couldn’t fault it have nothing bad to say. Staff were friendly. Overall amazing. Will be coming back might even be my new local(ish) place to eat out!

Absolutely shocking service ordered a chicken Anand over the phone which is described as minced chicken with chillies. Recieved a couple of dry chicken skewers clearly prepared the day before and devoid of freshness and flavour so threw it in the bin. AVOID as UNTRUSTWORTHY.

Great staff delicious foods. Thank you

All I can say is if you love Turkish food, this is the right place to go in Newcastle it's very Authentic & tasty food. Will recommend to try Lamb shawarma & kunafa.

Good food and great service very satisfied customer service I be backed again for 👌

Delicious and yummy Turkish food. We ordered mix grill and can say that i enjoyed such taste after a very long time. Adana Kebab and Lamb kebeb are must try. Staff and owner were friendly.

The food is absolutely beautiful, much better than many of the other turkish restaurants in the north east,

I had a falafel wrap & chips. It was delicious. The restaurant is lovely, staff are lovely, the prices are fantastic. What more could you want?

Arkan it's the best, the food it's 100% tasty

Overall experience: very good. The service has room for improvement; especially the demeanour and speed. Food is superb; absolutely delightful. However, since the Covid-19 saga, prices have increased dramatically while the portions seem to have reduced noticeably. However, as there are no other HMC proper RESTAURANTS in the North-East, we have no other choice. Nevertheless, would DEFINITELY recommend -- atmosphere is beautiful and the food is utterly splendid.

A genuinely great place to eat at, the food is always brilliant and the service is next to none, our go to place to eat out always.

Great atmosphere, delicious food and immaculate service

Amazing experience, Quality food , good customer service, staff is so welcoming

Excellent Turkish restaurant , HMC Halal , 10/10 Clean toilets , reasonable prices

Amazing service and lovely food. Thank you for making yesterdays treat so special. I will be back💕

Good avenue.tastless food and pricy.

Good food , amazing service, great atmosphere

Food, presented unattractive and cold; service, shockingly poor - they are a bunch of guys who appear to have no idea what hospitality is about. In the end, went to pay the bill by card but was told they only take cash or bank transfer. After the bank transfer - to a personal, not a business account - I requested a receipt, which was denied. Utterly disappointed and obviously won't return.

Terrible . Super mix kebab only got 1 lamb shesh and smallest portion donna with 3 pieces chicken and 2 naan breads . Spent £27 on this mean and the portion was very very small . Never going back !

Amazing amazing restaurant the best I’ve tried in Newcastle the Turkish tea amazing

So good place to eat - I’ll highly recommend

i like this their resturant food

Best Lahmcun and Pide I had in the UK!! I would strongly recommend the Paça soup. Big thanks to Fırat Bey

I tried Ali nasik and it was beyond my expectations. Meat was so moist and so tender. Very tasty

First of all the meat is approved by Halal Monitoring Committee (HMC). The ambience is beautiful and the prices are just. The staff are quite friendly. Coming to food, we ordered Chicken Isakender and Lamb Adana. The portions were sufficient. However, the adana could have been a little more juicy. The accompanying sauces were tasty. Overall this place is quite good to have quality food and quality time with family.

Great restaurant with a wide selection of delicious Turkish dishes. I've been here several times and have never been disappointed by the food quality. However, there have been some instances of unprofessional behavior from the waitstaff. One thing to note is that they only accept cash payments, which was a bit inconvenient . Though overall it is popular spot for authentic Turkish cuisine.

Unfortunately since renovation the quality of food has gone down. With the prices going up the quality of food should have at least stayed the same. The meat always has a funny taste, is hard and springy whereas before it was soft and crispy. Portion sizes have gone smaller and is bulked up with bread. Disappointed...and this is based on eating from here at least 5 times since renovation. Pre-renovation their food and portion sizes were faultless.

Really enjoy the for here. We rang ahead and booked a table. It was pretty busy when we arrived with a mix of nationality adult and kids which was lovely to see. Staff were friendly and the food was amazing. I had lamb shish which was served with a huge pile of rice and a salad bowl, bread and sauces to share. Clean plates all round. The food was fresh and hot. The chilli sauce was amazing. Go people you won’t be disappointed. Note this places does not serve alcohol. Not sure if you can bring your own.

Delicious and nice big portions. Friendly, family place. Been a few times and the wraps are great value and grilled meats generous and tasty.

Unbelievable authentic Turkish food at a very reasonable price

Food was great. It was busy for Ramadan so the service was ok for that time of the day. You lost a star because you don’t have the facility to pay by card. I was forced to walk around to 5 ATMs as they were all not working, begging the superstore next door to do cash back. Actually, I just changed my mind and took 2 stars off for that. Get into the 21st century, get a card machine.

Delightful lamb kebabs, fab salad, great service and family friendly atmosphere.

Very expensive for an average !!

10/10 a must if you are in Newcastle. The lahmacun is to die for and the iskender does not disappoint. To top it off the baklava was fresh and absolutely sensational. The San Sebastián was fresh and yummy. If you’re looking for a nice meal and affordable, head to pinar! Staff are lovely and the new decor is great.

The food and service were amazing, especially Abdul he was very helpful and patient. Abdul

It’s ok average food, but I have had better Turkish food!!!! the waiter/ waitress never smile in other word they have miserable face you have to ask them to come over at the table in case you need more food etc,I have worked all my life in a restaurant industry,,come on let’s have common senses respect your customer they bring their cash at your restaurant and spend over £100 there look after your customers and it’s very important my advice to you guys would be that anyone can open a restaurant it’s not very hard but to carry on all year round and keep the customers happy it’s very very hard task every restaurant owner must copy this and write it down CUSTOMERS SERVICE ARE VERY IMPORTANT.

Food gone real bad. There's a prick of a waiter who over charges you and is cheeky. Was a regular, but won't be going there again. Food was hard and rubbery, seemed like they microwaved it.

First time coming to Pinar, after being recommended it - I’m originally from Manchester, so we have a few restaurants to compare it to, like Sultanahmet and Istanbul restaurant The service was okay, I wouldn’t say they’re really attentive, had to call someone over to place an order after 10 minutes sat down, same again after being finished, took a while for staff to acknowledge we were done, however these are just minor things, overall it wasn’t too bad The food we ordered were ribs and a meat mixed grill for one, I have to say, the food here was amazing and I’ll 100% be back again, the ribs were juicy and fully of flavour and everything on the mixed grill was delicious too! Decent selection of drinks too - one inconvenience I had was that an establishment like this didn’t accept card, so I had to get cash out from the ATM down the road, not pleasant when the weather isn’t great lol - only reason it being 4* and not 5* for the inconvenience

Food was very nice not an issue at all with it. Service wasn’t that good and it wasn’t even that busy. You had to call the staff to take your order, call the staff for the bill. They weren’t very attentive, just working very slowly. Didn’t think a restaurant like this would be cash only too.

Went to this restaurant, first time. The atmosphere was great. You got to see the chefs making the food and the waiters were really good. They came really quick and got the food to me swiftly. The food was unbelievably tasty, would definitely recommend for anyone out and about. Will be back some time soon.

1st time at pinar since been done out... got the platter 2 was totally amazing lovely fresh meat whole family enjoyed 100% recommend can't wait to go again

Lovely new decor, and food is always fresh

I bought two doner kebabs, one chicken and one mixed, both were very dry and I ate them with the help of soft drinks. They say it's a Turkish restaurant, but they all spoke Arabic, and they don't pay by card at all, only cash. The only question I have is how the score is so high from customers and in general I do not recommend this restaurant to anyone

I recently had the pleasure of dining at Pinar, a Turkish restaurant, with a group of friends, and I must say, it was an absolutely amazing experience. From the moment we stepped foot into the restaurant, we were greeted with warm hospitality and a cosy atmosphere. The menu at Pinar is truly amazing & and a delightful treat for any keen restauranteur. We started our meal with a variety of mezze, including hummus, and salads. Each dish was bursting with flavor and made with the freshest ingredients. The hummus was just so nice, creamy and perfectly seasoned. For our main course, we ordered the mix grill. The kebab was cooked to perfection, with tender and juicy meat. The flavors were rich and well-balanced, and each bite was a true delight. The Turkish tea was a perfect way to end the meal, with its soothing and aromatic qualities. The service at Pinar was exceptional. The staff was attentive, knowledgeable, and friendly. They were more than happy to answer any questions we had and made sure that our dining experience was nothing short of perfect. Overall, I cannot recommend Pinar enough. The combination of delicious food, inviting ambiance, and excellent service makes it a top-notch Turkish restaurant. I can't wait to go back and try more of their mouthwatering dishes. Thank you 🙏🏼

Very expensive! They have increased their prices way too much in recent times. The portion sizes are less too. 3 people platter barely feeds 2. Very unfortunate to see this downgrade from them.

Food was absolutely amazing!! Service was fantastic.. highly recommend

Food was so cold as very less portion for the price

They have renovated the place it looks really nice the food is still the same think there is a few new things on the menu service was ok food was ok will try again when it's less busy

The owner of Pinar is a friendly man and the food is great. Just 1 or 2 individuals responsible for packing collection orders regularly make mistakes when either taking orders or putting the correct items in the bag, hence the lower score. Check before you leave. Dear owner, sort these individuals out as they're ruining the reputation of a brilliant eat out place.

Fantastic the food was lovely and friendly service

Friendly and helpful staff and absolutely delicious food! Never disappointed

Food was delicious and served fast.

Fast service and amazing wraps 👌

Fresh lamb donner on Mondays and Wednesdays

This restaurant has never failed to satisfy me on the quality of the service and the quality of the food the staff are always pleasant and friendly I visited the restaurant 24.08.23 at around 12.30 pm I ordered a Diet Coke and with that I got some bread and 2 dips,I finished the Bread and my main meal came then which was a Lamb Adana with boiled rice absolutely delicious we have been here many times and we have never had a bad experience, the restaurant is always very clean and tidy well done see you again very soon

Nice place to eat put. Service was supportive and even they had a mistake in our order, they fixed fast.

Very good platers and food is very tasty

Excellent service and food..frequent visitor

Excellent delicious Turkish place in West Gate Toad Fresh bread and sauces. Wide variety of food. Tasty. We go everytime we visit Newcastle. Highly recommend

The food was nice and the staff was friendly. We ordered a special platter for 2 and its worth for the value.

Delicious, one of the best kebabs I have eaten. Meats were tender and juicy.

The mixed grill was fantastic...delicious and cooked to perfection. The fresh pita bread was soft and tasty. They also have party room upstairs

As we entered the restaurant we got a lovely greeting from the staff, it was immaculate with a good atmosphere, the food was absolutely delicious and plenty of it, it was our first visit, but won’t be our last, I’d recommend this place highly to family and friends.

Cant go wrong. Nice food decent price considering state of economy. Fresh food straight from the grill. Quick service.

Food too dry does not look fresh

Food is ok, bad customer service especially at the till, there is a noob who suits a door security instead.

Service very bad and food menu was not available and behaviour not good

Best, Donna, Mondays and Wednesdays

Lovely food and it’s the best place on the west road

Taste wise good, Reception customer service is not really well.

Outstanding restaurant if I could give this place 10 stars I would, the food is perfection the chilli and garlic sauce is the best I’ve ever had the bread is cooked in a proper brick oven, the rice and salad is so so good, all the meats are of the very best quality and grilled to perfection. The chips are also really good. Staff are brilliant and friendly I would recommend sitting in over takeaway to get the best experience, this is what a kebab should be. Well done pinar

The most delicious feathers you will ever eat