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4.1

Based on 449 opinions finded in 1 websites

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Nº 302 in 739 in Redbridge

CUSTOMERS TALK ABOUT DISHES WITH..piecheesesteakchicken
Score
OpinionsNoteGoogle4494.1

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I had minced Beef Pie very good only mash wast good clean good customers service thanks for chef Abdullah

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Halil Erdogan . 2024-01-23

MORE AT Google

Very nice food. The vegetarian brunch is to be recommended. Good atmosphere. Polite staff. Great! Will definitely eat there again.

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John Smith . 2023-10-31

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Very good food! Very friendly service, many seats available and fast service. Well priced items too.

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Iftakhar Hossain . 2023-10-26

MORE AT Google

Really nice place. Not much choice, but that's actually a positive, as everything is absolutely class. Food tasted great, everything was fresh, and tasty. Everything was cooked to perfection, and the portions were satisfying. Service was fast, and we all felt looked after. We were not rushed and could really enjoy our time there.

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Sol Shaikh . 2023-10-16

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Great food, attractively presented. Latte delicious, too. Pleasant venue. At the enquiry stage, before I'd ordered, I asked if the hashbrowns could be swapped for a latte and was told 'Yes'. I also asked if I could have brown sourdough bread and was told 'Yes'. I then ordered. I was brought a black coffee with cold milk to add to it so had to query it and was told 'That is a coffee'. I explained that I didn't think it was a latte with hot milk. They exchanged it. The sourdough bread in the meal was white. When I queried that, I was told that they didn't have brown.

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Laura . 2023-10-03

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Just behind the Ilford exchange shopping centre which has parking. The Pie Factory is now doing a full English breakfast which we were keen to try. Those coming with kids will find that the only kids options is chicken nuggets and chips (portion was very generous for a kids meal). They no longer do chicken nuggets so you will have to do with chicken wings although will accept you bringing in outside food for your kids. They do not have any kids drinks unless you go for soft drinks or orange juice. They wont provide tap water either. Another annoying thing is that they are cash only so can be frustrating hunting down a cash machine. The full English breakfast was good in parts but lacking others. The breakfast does not come with a beverage as teas/ coffees need to be bought separately. The beans and the omelette were very much done in a Desi way and if you cant handle spice, you wont like it. The thick sour dough toast was ok but it needed butter which they dont provide. The rashers were plastic tasting and while the omelette was decent, I would have just preferred fried/poached/scrambled with some seasoning. Inclusion of french toast on the breakfast was good but it was drenched in syrup. The fruit no longer comes with the breakfast. Overall opinion was that it looked better than it tasted.

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Ash . 2023-10-03

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Wanted to give 4 stars but i felt over the years service and the quality of food has dwindled somewhat. I usually go with my wife and the little one for breakfasts, steaks and pies. On this occasion my wife ordered a lasagna, it lacked layers and meat she said. Usually theres more layers but i think she only had 2 or 3 layers topped with too much cheese and not enough meat. The chips were somewhat hollow not very filling. I had a pie with mashy peas and spicy mash. The spicy mash was nice, however the pie did not taste like i used to know it on this occasion. I also wish they would accept card payment as its always very hard to find a working ATM. On this visit Tesco was out of service so the wife had to take out cash near the exchange.

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Khalid Malik . 2023-09-29

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We had the big breakfast and it lives up to its name. The breakfast is very filling and the portions are nice. The only problem I have is with how spicy the beans were and the canned mushrooms, the rest was very good!

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Genesis . 2023-09-03

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This is about as good as British food gets. We ordered the tikka masala pie and the English breakfast and both were top tier. I imagine the rating is only 4 stars because this place is cash only.

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Cameron Macleod . 2023-08-13

MORE AT Google

Very nice delicious pies and breakfasts. Ideal for brunches Take your family you will love it Prices very reasonable

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H. Raja . 2023-08-06

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Amazing breakfast served for an amazing price, hard to find a place that can beat it.

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Abbus Uddin . 2023-06-26

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Delicious food and great portions. Been many times. Worth the price and the best place for a halal breakfast in London. Wish they would take card payment

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jasmin akhtar . 2023-06-06

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Great breakfast at a good price. Highly recommend

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Juned Uddin . 2023-05-08

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Ordered a few things, the mushrooms on toast were quite dry( the menu did not say it had cheese on it) and would have been better with butter on the toast- also WAY too much black pepper! Are you guys trying to kill me at breakfast!? Next the pancakes, ordered with fresh fruit and maple syrup- these arrived cold and with what looked like ice cream on top but turned out to be cream cheese (again menu did not specify) and this flavour DID NOT marry well with the rest of the dish. Then came the avocado toast. This was nice but again it had an item on there which wasn't specified in the menu (it had a poached egg on top). Now I'm all for getting more for my money but there are two issues with including items that aren't specified on the menu: 1) allergies, intolerance- this is MASSIVE in the media- I recommend you either make it known on the menu that these items are added or do not add items that aren't currently part of the dish! 2) customer sees what they want on the menu as per what is listed so therefore that's what they expect!! Please take note of this as other reviews have also mentioned this discrepancy. Nonetheless, the food is fresh and the service is good.

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AGGS . 2023-05-08

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*CASH ONLY* - First time coming here. Cleanliness not an issue. Was very quiet when I came in lots of seating available. Customer service was good. Ordered English breakfast and Big breakfast. Was worth the price if each one. The eggs from the big breakfast was made desi style which I don't mind. The beans were made desi style too. Overall would come again, atmosphere was meh but food was good especially for price. Please note it is cash only. Very frustrating businesses still do this especially how our society is becoming cashless but nevertheless there are cash points available nearby.

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S A . 2023-05-01

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Seating for 40 people, located on Cranbrook Road, oppersite Ilford Overground Station. Parking available on York Road, pay and display. A selection of dishes including:- - Shakshouka - Ottoman - Med Mix - Egg Benedict - Avocado & Feta Also a range of breakfast options: - The English - The Desi Nasta - The vegetarian The size of the meals is very huge, the taste is vert good. One of my top spots. Cash only, there is a cashpoint across the road. Salim Patel

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Salim Patel . 2023-04-27

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Been meaning to come here for ages and after convincing the sceptical family we finally made the trip for iftar. The chicken leg and wing was really good, the pie itself really nice, drinks were also good. Where I feel there could be some improvement was the mash (was a bit dry) and the chips which could have done with some peri salt.

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Naveed Bashir . 2023-03-31

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We ordered the Drizzled Pancakes and Med Mix brunch. The Drizzled Pancakes were terrible as they mixed the chocolate with Philadelphia Cheese which provided a weird mixture of chocolate and saltiness. My daughter and son had to physically remove the cheese from the pancakes and even then struggled to finish it. The restaurant offered extra chocolate and maple syrup but even then the salty flavour of the cheese came through. Pancakes with chocolate are supposed to be sweet but the restaurant didn't see why their product was not satisfying. They should have at least offered to give me a discount but they decided to charge the full amount. The Med Mix was okay but it didn't have a lot of variety. It was just egg, cheese, bread and slices of sausage. The salad was very dry. To me, this says volumes about their attitude to customer satisfaction. I won't be visiting this place again.

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Ali Khan . 2023-03-19

MORE AT Google

Tasty, recommended. Halal food.

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Pervaiz Akhtar . 2023-03-12

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Food is good money for value. Nothing outstanding, but very comforting and filling food, for a reasonable price. I bought the steak and mushroom pie with 2 sides which was around £10, for which I got a very generous portion.

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Nazmul Haque . 2023-03-05

MORE AT Google

The food here is absolutely beautiful! The service was great, the portion size was great and I would highly recommend "Pie Factory" We live in Canterbury and stayed in Iford for a family event and my children often ask when we are going back to have breakfast in Ilford 😂

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Char x . 2023-02-19

MORE AT Google

Amazing! The food was fresh, fast, hot and faultless. Extremely well priced considering the quality is soo good! Highly recommend and would definitely return!

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Sufyan Sadiq . 2023-02-17

MORE AT Google

Excellent pies as usual.. really enjoy the selection of pies they have here, in particular the chicken tikka pie.. good selection of sides too. Only issue I have is the cash only policy, but can’t complain about the food or service here .

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Asif Patel . 2023-02-05

MORE AT Google

The pies are very nice. The lasagne is ok. The French toast isn't very tasty need to remove the cream cheese. The staff are friendly and helpful

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Shaba Ali . 2023-02-01

MORE AT Google

A picture paints a thousand words. Just look at that steak!!!! Tastes better than it looks. One of our favourite places to eat. Fabulous food and great service.

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Muhammed Fareed . 2023-01-17

MORE AT Google

We food lover and we go different places. But this please is really fantastic so far we had in different place this restaurant is wow. Food served was really good and delicious also . So many varieties . Place are so clean. Hospitality was vary vary good. Love this place. 🥰👍

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Tasnuva Islam . 2023-01-07

MORE AT Google

Love it! Superb for Brunch on sundays..

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Abib Aidara . 2022-12-21

MORE AT Google

Restaurant says it opens at 10am, we went at 11 but it was still closed. My wife was very disappointed and we decided to go to pasha cafe down the corner from the street. This restaurant needs to update their details on google

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T S . 2022-12-16

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10:15 on a Tuesday and they're closed. Appreciate it's cold and there is snow on the roads but other places manage to open. Very disappointing as we came from far.

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Syed Hassan . 2022-12-13

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recommend chicken and mushrooms Pie and steak pie

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Shaz M . 2022-12-04

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*CASH ONLY* Please take cash before arrival. Very nice breakfast. All ingredients are very fresh. The bean is impressive. The seasoning of the mushrooms is tasty. Must try restaurant in this area.

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Nicole Chang . 2022-12-03

MORE AT Google

The best breakfast I had in a longtime. So much on the plate, I was surprised myself that I finished it all but just comes to show how good everything tastes.

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M A . 2022-11-22

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Good food, friendly staff. You can eat for about £10 for pie and mash and a drink. Close to trains and buses. It was quiet when we visited, but I could imagine it could get busy during shopping hours.

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Gerald Mccarthy . 2022-11-14

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Very nice breakfast topped with courteous friendly staff

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A R . 2022-11-12

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Was a really tasty mince pie (hot) And side order was really good definitely will come back again Really affordable came to £13.00 including a drink as well. Only thing would say would be better if the gravy n mash were kept separate

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K S . 2022-11-06

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Fantastic food fantastic service. If you haven’t visited the pie factory, you haven’t experienced real breakfast and real food.

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sumaya alam . 2022-10-30

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Been feeling sick ever since I’ve had the breakfast

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Shehzad Hussain . 2022-10-24

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Got real acquainted with the toilet the last couple of days after visiting this place.

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Fahad K . 2022-10-24

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Tasty British pies with sides and gravy...yumm..what more can I say. Update: They now have a breakfast club on the weekend, where you can enjoy an array of different breakfast/ brunch ideas ...including a full English. Full English is available most days. - Generous portions. - Good quality food. - Value for money.

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Far Sab . 2022-10-18

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Cute place, great pies, and onion rings. Service could be improved though.

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Yahia Hamade . 2022-10-11

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Took family to have breakfast we couldn't finish all the food so asked for some takeaway box and then asked if I have have a takeaway cup as I still have my coffee left The guy said its already to much iv taken I even said I'll pay for the cup

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Fatima Bibi . 2022-10-09

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This place has gone downhill massively. Service is not great, staff do not know how to smile and seem stressed at all times. The pies are ok but the mojito's ordered today just tasted like water.. the Macaroni cheese.. god knows what turned up.. disgusting frozen microwaved stuff. Wont be coming back here again!

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Rashid Uddin . 2022-09-30

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I forgot to take a photo of my plate! Really enjoyed my choice ; cajun chicken breast topped with cheese; delicious 😋 with fries. My friends had the half roasted chicken; they didn't finish ; one of them said it was a bit dry. The service is good. I like the informality of the restaurant.

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Fazela Khan . 2022-09-25

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Velmy dobré jídlo a přátelská obsluha. Doporučuji.

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Oldřich Pajk . 2022-09-16

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Lovely food. Huge portions. Had lamb chops, steak and mushroom pie, lamb lasagne, cheesy chips and a beef burger. Hearty portions too.

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Saadia Butt . 2022-08-29

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Amazing service, great food. Praying area aswell.

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Anjum Shahzad . 2022-08-27

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Was in London for the weekend to see my friend's, went for breakfast i forgot what i had, i can say was well worth the wait 😋😋.

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shaz T . 2022-08-25

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The food and drinks here was nice. The interior was casual.Was overall a pleasant visit and it’s in a good location. Customer service wasn’t great and only takes cash as payment.

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Tanjina Alom . 2022-07-25

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One of the best breakfast I've ever had you need to visit Ilford and stop at Pie Factory the staff are absolutely helpful welcoming and friendly service one of the best will 100000000000% BE BACK SOON.

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ascot017 . 2022-07-03

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Ordered from here during Ramadan. I ordered one of the Iftar platters and my food came spoiled. The stench was horrible and the food went bad, was completely inedible. I called the place and all they had to say was "No one else has complained so it must be just your taste preference". I told them the food was spoiled and they hung up on me. No compensation given at all. Would not order from this place.

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Zara A (Zara) . 2022-05-25

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Fresh pie. Mesh was great too. Very tasty. Slightly modified to get Asian-Indian flavour. Spot on. Very clean. Well mannered.

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Kamrul Ahsan . 2022-05-15

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Food was ok, but my chips was missing ordered via Uber eats.

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Ihsan Uddin . 2022-05-13

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Doesn’t state breakfast is only for weekends, needs to be clear

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Naimmul Khan . 2022-05-12

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What a place.. nicely decorated, clean and the food is A*... A must

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Mista Prime (MrPrime3000) . 2022-05-11

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Had a nice meal, staff were friendly but the food nice but the lamb chops were too tough for my liking

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bodrul Khan . 2022-05-06

MORE AT Google

Went here for iftar yesterday. Their set menu is great value for money. Service was prompt and really polite. Iftar service ran like a well oiled machine. Food tasted and looked great as always! Having eaten here before as well, can say it’s a firm favourite. Their chicken mushroom pie and strawberry mojitos are my favourites! Their breakfast is a must check out as well - the masala beans are sooo good!!! Only slight disappointment is their card machine is forever ‘out of order!’

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Naz M . 2022-04-26

MORE AT Google

Absolutely amazing!!! I wish I had known about this place before. Very good portions and excellent taste!!! Keep it up!!! Halal food!!!!!

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Haroon Sultan . 2022-04-14

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Lovely family restaurant, good location. Always clean and flavourful pies served. Only downside is it’s cash only and food sometimes can take long.

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M Ditta . 2022-04-12

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Have been coming here for years. Great halal food. Amazing pies. They have managed to get the perfect balance of Eastern Asian food and English staple foods.

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Hafizur Rahman . 2022-04-12

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Walked in to order a takeaway, they do not take card payments which was rather surprising for a business located in a busy area, if i was not carrying cash i would have walked out and not returned. I ordered 3 shepherds pie’s, the food was well packed, the portion size was reasonable, the food tasted fresh and had good flavour and i did not wait long for the food. I would have given 5 stars but the fact they do not accept card payments was a let down.

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Jahed A . 2022-04-11

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Food was good reasonably priced, the mojitos were sensational, the service was world class thank you:)

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A Chugz . 2022-04-04

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Had breakfast here. Food and hot drink were standard. The service was incredibly slow, waited 30 mins to serve the food (and it wasn’t busy). Also this place takes cash only, which was a nuisance.

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Mohammed M Alom . 2022-03-23

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Freshly made brekki, I had the Big Breakfast and it came with 2 sour dough slices and a French toast which had maple syrup and it was delicious. The house style beans had a spicy kick as did the omelette with green chillies. So if you're not a fan of spice I suggest to get the Full English instead. Not keen on the sausages but the mashala chai was yum......the door didn't shut fully and the wind was blowing in so we changed our table. My omlette is hiding under the chips.

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Sam B . 2022-02-20

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Wasn't all that. Never had a breakfast menu for young children. The pie wasn't for me

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mekeedah frederick . 2022-02-18

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Good food but they only take cash always; dodgy

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sharon robinson . 2022-01-26

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Not gonna lie, one of the best halal breakfasts I've had. Went for the BIG BREAKFAST and it didn't disappoint. Incredibly generous portions, quality ingredients and amazing taste. Why 4 stars then? Their service is below par, the person that greeted us genuinely didn't want to be there, very abrupt and harsh.. plus they only had 3 options available for breakfast out of their entire menu. Get past all that, the food was amazing, very reasonably priced and definitely warrants a return! Cons: cash only (no card machine) and toilets have been out of service for a while.

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F Ansari . 2022-01-14

MORE AT Google

CASH ONLY ( not great when your in a group of 10, card machine broken for over 2yrs now/ NO TAP WATER(they don't do tap water, the words used by the waiter)/ POOR SERVICE

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Humayun rashid . 2022-01-08

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Lovely full English hits the spot!

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Deena Champaneria . 2021-12-05

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Staff behaviour is way too rude!

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Ahnaf Tahmid Chowdhury . 2021-11-14

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The starter was terrible,all done in burnt fat oil. We didn't order anything else.

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Dolores Mansfield . 2021-10-23

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The breakfast at this place is non comparative to others I've had in London. Quick service and good staff.

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Onilla Khan . 2021-10-12

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Lovely meal hits the spot very reasonable price only let down is don't accept card in 2021 really a shame management should look in to it

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Mohammad Waleed . 2021-10-09

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Awarding two stars only because of the very timely delivery of the food and my order was correct. I ordered the “popular” chicken and mushroom pie with mushy peas and mash as my sides. Was left utterly disappointed- chicken and mushroom pie was very crusty, overcooked pastry and very dry inside, barely any sauce and the chicken almost cooked to a mince. The mash potato was lumpy, and very very dry, mushy peas had a weird aftertaste. I was most appalled by the presentation- I received my order in the yellow polystyrene boxes which isn’t an issue at all- except when I received my meal it had all slopped together to one side into an unappetising mess, and I do wish they had at least covered the base with some paper etc. As the way it was presented in the yellow boxes looked slightly disgusting..

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Fabbiha Matin . 2021-09-12

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MAshallah amazing food and service, the guy was so sweet and gave us free dessert, the food was honestly 10/10, really recommend the big english breakfast and the steak pie

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Sumiya Uddin . 2021-08-28

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Highly recommend. Great hearty food made with love. Compliments to the chef. Manager and staff were soo kind and welcoming. Excellent customer service 👍🏼👍🏼

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Yasmine Miah . 2021-08-28

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We went for breakfast at 12pm only to find out they only do it during weekends. Really good pies, i don't know why i was suprised crust was nice and buttery. Cajun chicken was cooked to perfection not dry and full of flavour. Downside, its cash only even thought they have ubereats thats why 3 stars

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Jidul . 2021-08-27

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Food was very nice, staff are very polite and friendly, Ilford branch is nicer than the Whitechapel branch

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Abdul Chowdhury . 2021-08-17

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Lovely breakfast, couldn't have asked for a better breakfast

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Sheila8 Khatun . 2021-07-21

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Very nice place. Staff were polite and attentive. Food nice, very clean establishment.

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Kathleen Nawaz . 2021-07-17

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Decent food, nice decor, good service, friendly staff and reasonable prices.

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Arslan A . 2021-07-15

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Worst Burger and chicken stripe i have ever had in my entire life , disgusting and rude customer service . You got learn how to talk to your customer when they complain next time , zero manners O. Deserves 0 ( Zero Star )

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Mary McFadden . 2021-07-15

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Sensational breakfast. Had the Big Breakfast and better than most breakfast places.

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Rayhan Ahmed . 2021-07-11

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This place is perfect for a treat for breakfast. Despite it being called 'Pie Factory' their breakfast menu is vast and the selection is lovely. We had pancakes which come with maple syrup and delicious fresh fruits and some cream cheese the presentation was very impressive and the taste was fresh and delicious. They do lovely Indian Chai too. Good value for money. Clean and the decor with the plants is a lovely touch. Staff also friendly and helpful.

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k 0 . 2021-06-20

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Lovely food and good place to go

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Anhony Richards . 2021-06-04

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High end price but do not accept any form of credit/debit cards. Have to pay cash only.

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Mohammed H Uddin . 2021-05-29

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Amazing Sirloin steak menu just £17. Absolute winner. Delicious and great choice of pies and sides and also affordable. Love it!

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Jarmila Ouředniková . 2021-05-26

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Closed I'm not even sure this place is still trading!

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Latif Dowlet . 2021-05-16

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Fantastic food with great flavours. The chicken and mushroom pie was delicious and the spicy mash with infused chillis made such a stark difference to the norm. And the Naga spiced wings and mac & cheese was perfect. Thank you.

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Alan Edward . 2021-01-01

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Food is amazing, very clean and great service!!

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Shahed Islam . 2020-12-25

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Been twice in 2017 and 2019 really good food value for money and waiters are so nice

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Farida Rose . 2020-11-04

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Such good food. I recommend the sweet potato fries!

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Aliza Hussain . 2020-10-28

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Food: Indian style paratha was frozen one, that was only bad thing. Other kind of breakfast have South East Asian touch in it, which was of its own kind and give a difference to taste buds. Fresh juice was another thing, that was NOT available. Parking: Parking is available on the side road, on the other side (York Road, Ilford). Bit tricky for new people in the area, due to one ways restrictions.

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Dr. Tanveer Gill . 2020-10-20

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Sunday family brunch, glad that we hardly had to wait, tho it was busy. Decent varied brunch fusion menu. I enjoyed the Shakshuka (mild spice) but the others found their plates (Indian, English and Eggs Royale) so-so. Servings were ok, another slice of toast would have done. Ironically, no pies on the breakfast menu.

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Shenaaz . 2020-10-11

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So bad, food was bland, cold in some parts.

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Mohammed Aminoor Rahman . 2020-09-23

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Loved it been couple off times with family hope. To go again soon

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Asif Qadir . 2020-09-19

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We went on a weekend at 2pm and found that only breakfast was served (until 4pm). Very disappointed as I've had their pies before which I really liked. Breakfast options were very limited and not as nice as their pies if I'm honest. No kids options.

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Rumana Aktar . 2020-09-13

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Went with friends for a weekend breakfast. Four children under 10. The staff were attentive. Food looked amazing along with the taste. Going again.

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Ashima Khanom_Ahmed . 2020-09-12

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Not the best place been there 3 times now and every time I've gone there for breakfast I've never been served breakfast. & It's a hit and miss place you either end up getting good service or you just get poor service. Don't think I'll ever be going again

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Muneeb Najam . 2020-09-09

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Had a steak meal here 4 weeks ago approx. Good service.

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John Newman . 2020-09-06

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Great staff. Food is lovely and fresh. Family friendly environment.

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Ridwan's Review . 2020-09-05

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