Phoenix Palace in Liverpool

More of a pub function room that doesn't sell alcohol then a chineese resturant. Staff are very friendly, food portions are good and tasty.

This place had been on our bucket list to try for a while after reading the amazing reviews plus article in the Liverpool echo. We arrived and it looked closed from the outside, no lights visible and no signs of life. We pushed the door and it creaked open like going into an empty house in need of refurbishment. Walking inside was like stepping into the 70s and it certainly hasn't had a lick of paint since then but that was ok as we were so excited to try the amazing food we'd been reading about. We chose banquet B at £24pp and first couse was a cold meat platter with a ton of salad. The meat was soaked in a soy sauce,it was ok but not something we'd want to try again. The next few courses came and all were fine but nothing like what we'd been expecting, just your average Chinese food thst you get in most places. After a 20 minute break we received our main meals, Sweet & Sour pork, my personal favourite meal and curry beef. Was massively disappointed to find it was sweet and sour chicken we had been given, really gutted but at this point we needed to be heading home soon so we didn't ask for it to be changed. All in all nothing special whatsoever and definitely far from the best in Liverpool. Maybe some people need to venture further afield and see what's out there. Rating 6/10.

The number one chinese restaurant in Liverpool by a long distance. For 25 years we've been visiting this place, you'll be greeted by the nicest staff who are just the loveliest family and the food is second to none. The chef takes pride in every single dish using the finest chinese ingredients you can think of. This place is always busy, the phone never stops ringing!! Goes to show the quality has never dwindled. I could give this place a further 100 stars if I could. World renowned not just in Liverpool!! Keep going!!

It’s the best Chinese food on the planet! The sesame prawn toast are unbelievable!

Been coming here for years with work friends as its central for most of us. As previously said its looking a little tired but spotlessly clean. The food is to die for. Some of the best Chinese iv ever had. We always got for a banquet to taste everything. The staff who serve are very nice and helpful too. X

Fabulous food and amazing value. Staff, headed by Becky & Lauren, are friendly and efficient.

I have walked past this restaurant so many times and thought it looked really grubby , so never ever thought about booking until a friend told me the food was amazing . We love Chinese food so thought we really need to give it a go. My friend was right. Please do not judge this restaurant on its surroundings. We went on a busy Saturday night. Yes inside is very dated but it’s also very clean. It’s obviously extremely popular. Full of families and couples having a nice meal out. The service is lovely. All the staff were so friendly. The menu is extensive , didn’t really know what to choose, so we opted for a banquet for 2 so we could get a taste of everything. The restaurant does not have a license to serve alcohol but you can take your own drinks. Even soft drinks. They were very cool about that with people. Great if you are going as a family. Kids can be so fussy !! The food is seriously delicious. Each course a delight . Very generous portion sizes too. Could have easily fed 3 people. Do you get coffee and oranges or fortune cookies like you get at the end of your meal in a fancier restaurant no. But what you do get is amazing food with great service at an amazing price. Might have been my first visit but it won’t be my last.

Rude staff and the place looks like a toilet. They used to care about this establishment and their customers but evidently no longer. Have noticed other customers complaining that they were ‘full’ when there were plenty of tables left. The attitude on the staff that work here, who do they think they are ? About a 5 minute drive further towards Muirhead you’ll find China Garden. Give them your custom, as these quite clearly aren’t bothered anymore.

Went here on Sunday. I have been here before but my partner hadnt. Booked 6pm openining time , we were the only ones in there. After 10 mins it started to fill up. The decor maybe a bit dated but by far the foods makes up for this. We got a banquet and the food was gorgeous and so much variety and very generous. Value is so good as well and you can take your own drinks. We had a lovely time and enjoyed every course we had , we will definitely be going again soon. Beautiful food nice atmosphere and outstanding food and variety.

Been going here a long time , be assured it’s food is probably one of the best not in just UK but worldwide, the decor is 80s style but I don’t care. Note anyone’ trying to ring over next 3 weeks may not get through as they are closed for 3 weeks,till around Easter is hopefully when they open again, cannot wait!

Still and always will be in my opinion the best Chinese restaurant that I have been to. I have been coming like many other regulars for over 50 years. The food is still as good as ever. Thank you to Ken,Lynn and their amazing daughters Lisa, Lauren and Sarah.

We got a really good takeaway. Every dish was good including proper chow mein and great bbq ribs. The restaurant service has reopened. Don't be put off by the slightly unprepossessing decor, this is one of the best Chinese restaurants around.. Edit to say we ate in last night. Excellent give with huge portions and great service. Be aware it's BYOB.

Excellent food with nice service. A really great place for a meal

As everyone says: a hidden gem. Best Chinese I've had in the UK.

Food was amazing, got to be the best Chinese in Liverpool.

Best Chinese restaurant in Liverpool,Food is amazing, the staff are amazing, don't be put off by the look of this place it amazing. P.s. take your own drink so on rip off prices.

The most delicious food that I think you will taste. The braised ribs and chilli beef are legendary. Been going for over 50 years and could not recommend here enough.

Had a family get together here last night. As usual everything was perfect. The food, the price and service. You can't get better.

Great food, very friendly staff and you can take your own wine and beer.

Exterior and interior don't look up to date but the food is gorgeous.

Went last night for my birthday with family, luckily we I had booked because it was really busy . Great service , brilliant banquet for 4 and all food lovely AND bring yeh own beers and wine 🍷 is also a bonus , lovely people who work there and the chef works so hard to create gorgeous food when it’s so busy. Needs updating but with service and food like this who cares , be back soon and well done to everyone who works so hard in there it’s really appreciated by us locals who keep returning time and time again .

food was amazing iv been told about this place a lot over the past 15 year omg its a must i missed a trick best Chinese in liverpool

Surroundings were a little tired and drab but the food was amazing and service attentive. Portion size was massive but flavour and quality first class. Not licences so only soft drinks and tea/coffee. However (unknown to us) you can take your own booze in with you. Two lovely ladies served well as nd were non-stop. Plaudits to the chef(s). Downside is exterior was filthy, inside was tired and a bit shabby. Highly recommend the salt n pepper spare ribs and also the Platter for 2. Loved it !

Best Chinese in Liverpool by a mile, we eat in, but we get a takeaway every Saturday from here, we can’t fault the food, staff are amazing too (The Coopers)

Outstanding best takerway we have had beats chippys handdown well worth the money we got sweet and sour chicken prawn green pepper curry and chicken ginger spring onion all with fried rice and prawn crackers and was not disapointed it was fabulous and of couse its a sit in resturant and a byo a little gem deffo going back staff are lovely nothing is too much trouble they go above and beyond fabstastic should be 10 ************* well worth it wont disapoint

Just go!!! Beautiful food, take your own drinks, brilliant service, you’re gonna love it 👍👏😁

Fantastic food I ordered a take away food was the best Chinese I have ever eaten Iwould give this place 10 out of 10 highly recommended great food and service

Spent a lovely evening. Food very good staff friendly and nothing too much trouble. Great that you can take your own drinks. It's been 20 odd years since last visit still great value.

Best Chinese food I've ever tasted. We've been going here for years and we love the place. Best to book a table as it's very popular.

Great food at a great price £. You can take your own alcoholic drinks.

Ordered a take away. The main was fine, but the rice was luke warm. I was charged £9 for the meal, and when I checked the price on the 'updated' menu, It was priced at £8. I don't think I'll be going back......shame, because a lot of people seem to like it.

Fantastic place, a hidden gem. Decor is classic Chinese restaurant, and location is on a busy road near an old pub. The food is always superb, and the tables are always full of hungry punters ready to try the banquet (£23pp), but they all leave with full stomachs. I cannot rate this place highly enough and I'll be devastated when it closes.

Had a lovely evening 8 of us attended food was amazing staff so friendly and accommodating definitely can’t wait to go back hot and sour soup was lovely and the platters were great

As far as I am concerned this is my favourite and best Chinese Restaurant! Lovely family run business. We love the dry ribs, sesame prawn toast, spring onion pancake starters and spring rolls. Or you can get a platter starter for two, which is amazing value. The mains are very generous and enough for two people. We always have food to take home for the next day. You can also bring in your own alcohol. It amazing value for money and the staff our absolutely lovely and have always looked after us. We have been going for over 20 years.

As far as I am concerned this is my favourite and best Chinese Restaurant! Lovely family run business. We love the dry ribs, sesame prawn toast, spring onion pancake starters and spring rolls. Or you can get a platter starter for two, which is amazing value. The mains are very generous and enough for two people. We always have food to take home for the next day. You can also bring in your own alcohol. It amazing value for money and the staff our absolutely lovely and have always looked after us. We have been going for over 20 years.

Excellent Chinese restaurant been going for years and still good, take your own drinks

This place is lovely, only little but the staff are very friendly and respectful. The food is the best Chinese’s food iv had. Highly recommend this place

Absolutely fabulous staff and food

Brilliant restaurant we have been going there for 40 years. The banquets are excellent value.

Been coming 40 years,must be good

been coming here for many years , food fantastic really good quality and good portion size , extra bonus bring your own drinks, we regularly frequent restaurant and our 2 sons and partners always hint to book family meal as its so good . exterior and area not good ,but food and service 1st class, come here and you will never go anywhere else for Chinese meal!

Excellent staff friendly food brilliant

Lovely meals very large portions left here absolutely stuffed highly recommended 👌 😋

I have been coming here with my family since I was a baby, they have been coming for years before that. The best Chinese meal I've ever had and amazing value for money. If I had to choose my last meal it would be the sweet chili-ginger prawns and fried rice from CHOWS. 10/10 amazing

Fantastic food as always. Great service. Staff are so helpful and efficient. 10 out of 10 .

I love their food, well worth the drive from Southport.

Very popular. Fabulous food well presented and served by friendly staff. Highly recommended

We love this restaurant and come as often as we can and have been doing so for over 45 years - yes its that good. In fact this visit family members came from afar, East Yorkshire and Milton Keynes plus 8 locals. The food and service is always outstanding I cant recommend it enough, its such good value of money. Its unlicensed so you dont get ripped off paying for expensive alcohol or soft drinks. Happy Christmas everyone. JMcG

Had a lovely banquet. Service good.

Just been to phoenix Palace for the first time, had meat spring rolls and king prawns in pecking sauce. Seriously one of the best I've had and I take my Chinese food seriously lol, in the famous words of arnie 'I'll be back' thank you phoenix Palace you're amazing x❤️

Amazing food best in the area 😋

Love this place, food is fab and the staff are absolutely fantastic and so lovely. And....you can bring your own alcohol so long as you take your empties away with you👍highly recommend

This family run restaurant is 5 star rating for excellent food and service. Bring your own alcohol and enjoy top quality food in pleasant surroundings at great prices. Highly recommend this restaurant for a good evening out.

Best Chinese food in Liverpool by far....Awesome friendly staff 👍🏻👍🏻

Great food fantastic staff all at a great price

So good to see it open it,not just for takeaways.The food was lovely as always.The staff brilliant as well.Be going back in a couple of weeks.

We have been going to Phoenix Palace formerly Chaus for more years than I care to remember. Only open for takeaway at the moment. Ordered 2 banquets on Sunday and the food was absolutely delicious as usual. I believe the restaurant might be re-opening in August.

i don't think i have ever given a 5* review before but this restaurant totally deserves it. i went earlier this evening and ordered a banquet for 2 @ £18 each, it was AMAZING. i also ordered a special chow mein so in total spent £45 and every single penny was well spent. i am sick of reading 5* reviews for chinese restaurants/takeaways and on purchasing food from the same places i have reluctantly given 1* as you can't give none. i can't praise this place enough, home made sauces were really tasty and the crispy duck, sesame prawn toast, spring rolls - i am almost struck dumb i am so delighted with the place. will go absolutely nowhere else ever again for my chinese meals. thank you so much, you made my birthday very special.

food was excellent, we were given enough time between courses. very friendly and we enjoyed a lovely night. 12 of us.

The place doesn't look anything at all . In fact you could pass it unnoticed. But the food is great and the staff are very friendly. The portions are really big and properly cooked. Give it a try!

We have been going to this restaurant for 45 years. The food is superb and staff are the friendliest I have ever come across. We had a takeaway a few weeks ago and despite it having to be transported 40 minutes away it was still lovely and fresh. However, I have been ringing recently and there is no reply, we are really worried about them.

Really wanted to try this place as it came highly recommend, but we couldn't find the menu, so we rang up and they emailed it us within minutes. Food was fantastic, ordered while i was hungry so obviously over ordered, but we ate everything, and happily still in a food coma 24 hours later. Full of flavour and not overly greasy/salty like other places. Would highly recommend

Really wanted to try this place as it came highly recommend, but we couldn't find the menu, so we rang up and they emailed it us within minutes. Food was fantastic, ordered while i was hungry so obviously over ordered, but we ate everything, and happily still in a food coma 24 hours later. Full of flavour and not overly greasy/salty like other places. Would highly recommend

Amazing the quality of the food is exceptional, the service second to none. Me and the other half tried the beef green pepper in black bean sauce and sweet and sour chicken with fried rice both dishes were stunning. You get what you pay for plus more, my new local Chinese restaurant / Take away. Well done !

Very nice lovely great food liked the spare ribs took some wine in to drink with the food a good evening out will go again Derek and family

Solo para llevar ahora, pero sin disminuir los estándares. Sopa agridulce tan sabrosa como siempre, al igual que el plato frío (ternera de soja y repollo en escabeche con sabor a jengibre). Pato con salsa de frijoles negros impresionantemente picante, y un nuevo descubrimiento: el pollo ahumado marinado en salsa de frijoles amarillos, un nuevo favorito. Y el restaurante ha sido uno de los nuestros desde hace casi cincuenta años.

¡Los MEJORES chinos de Liverpool! Mi novio y yo siempre estamos comiendo aquí, la comida siempre es increíble y ¡puedes llevarte tus propias bebidas! ¡El ambiente es genial y el restaurante siempre está muy lleno! En un fin de semana tienes que reservar mesa con antelación o probablemente no conseguirás una. No puedo esperar a comer aquí de nuevo!

Fabulous food and lovely staff, can't do enough to help you

had my first take out meal from this restaurant last weekend was well impressed had chicken black bean sauce plus dry roasted ribs main meal was enough for two to be honest, my friends have a take away every weekend and got me onto it will defo be going back when next off work next weekend 10 out 10

No other customers at 18.00 how an you be fully when Every table is empty? Won't bother again

Lovely little hidden gem food was lovely and staff so friendly first time will be going back will recommend

Yet another gorgeous meal here. Staff are all lovely and food is amazing. We eat here regularly as a family and all agree it’s one of our favourite restaurants

Great food. Great service. Great value.

Food is fabulous, banquets are amazing and hot toffee apples are to die for....yummy

Food is gorgeous the banquet is lovely very cheap and cheerful night. Only gave it 4 stars as the toilets are out the way.

Food extremely good as always and excellent value , one of the best restaurants in Liverpool but one issue which is not good , the downstairs disabled toilet has no electric hand drier only a small towel to dry your hands which gets used and ends up wet , disgusting and unhygenic , perhaps new drier should be fitted same as one n upstairs toilet or maybe supply disposable paper towels

We are a group of 12 friends who try and get together a few times s year for a meal at the Phoenix palace. We have been visiting this restaurant for over 15 years. We have spent birthday and anniversary nights here and just get together times. The food is second to none. We always order the banquet and of course toffee apples at the end. The staff and service are excellent. Take along your own drink and enjoy the evening

mi esposa y yo hemos estado yendo aquí por 41 años y ahora mis 9 nietos también van.nuestro plato favorito son las costillas en salsa larga, puede continuar, un libro de recetas sería genial, los únicos chinos a los que vamos, el personal es muy amable y tiene un buen rapore con los clientes habituales Val y Dave

This is the best Chinese restaurant in the world. Been coming over the years since the 80's. Fantastic food, second to none!!! Great service, very friendly staff. The hor deuves, the ribs, the duck and the sweet and sour chicken are superb!! To live without this restaurant would be unthinkable/disastrous. Love love love it. Thank you.

Our regular Chinese restaurant had closed down, and somebody recommended the Phoenix Palace, and my god am I glad they did. This Chinese is amazing, the food is excellent, the staff can’t do enough for you, it’s superb, you will not be disappointed.

Amazing Chinese food! Great prices would really advise to go!

Excellent food, as always, but interior and some of customers, less than superior. Staff and menu excellent though.

This is the best chinese restaurant I know it is just amazing!!!!! We had a fab night in there last night Always has a fab friendly atmosphere. They do not have a drinks licence, so u take your own, so cheap night all round. Definitely the best in Liverpool xx xx

Food good had to wait staff bit shifty 👎 regulars first wont be going agine

Primero comimos aquí hace más de cuarenta años, cuando era de Chau. Una vez que nos mudamos de Liverpool, perdimos el contacto con él, y más tarde confundimos la ubicación. Los comentarios aquí nos trajeron de vuelta, y es tan excelente como recordábamos. Sopa caliente y amarga abundante, carne de soya picante con col en escabeche, pato rebozado, deliciosamente tres tipos de carne, pollo intenso y anacardos en salsa de frijoles amarillos (¿hay un toque de miel allí?), No es una decepción entre ellos . Servicio muy amable también. ¡Vuelva pronto!

Nice staff, lovely quiet place.

Incredible service and great food.

the only thing worse than the mouse traps is the food tbh...... apparently that was chilli chicken....... chips r sound tbf

Excellent food. Hard working staff.

Food is always of a great standard, have been eating here for many years and have never been disappointed once. Thank you Linda, Kenny and staff for the wonderful food. Hot and sour soup, crispy duck and pancakes, chilli prawns fried rice just delicious.

The best chinese food i've had.

Really nice food huge portions good value

Food is fantastic and staff are really friendly

I've eaten here several times over many years. It has always been a very enjoyable experience. The place looks a bit shabby from the outside and the decor could do with a refresh, but the food is outstanding and very good value for money.

The best chinese restaurant In Liverpool, I would choose to go here every time, the food is superb the staff are really lovely, its great all round.

Viviendo a la vuelta de la esquina de esta joya, he estado aquí varias veces, y puedo decir honestamente que tiene la mejor comida que he probado.Como todos dicen, desde el exterior, es probable que pases caminando sin darle una segunda mirada. Ubicado en medio de una fila de tiendas, justo al lado de un pub que se mezcla con el fondo. Por dentro, está limpio y ordenado, pero en comparación con otros establecimientos, se lo puede ver como anticuado y con necesidad de arreglarlo, sin embargo, no vengo a comer el café.Lo que nos hace volver una y otra vez es la comida, realmente es tan buena. Uno de mis favoritos personales es el entrante llamado plato frío. Es un tipo de repollo en escabeche con jengibre y carne de res cortada en rodajas en soja. Es simplemente increíble, he mirado y mirado y nunca he encontrado otro restaurante chino que haga este plato.Para ser honesto, he probado algunos platos a lo largo de los años y puedo decir honestamente que cada uno de ellos ha sido increíble, el chef es una especie de mago.El servicio es igual de bueno, la gente que lo dirige siempre está feliz de verlo, le ofrecerá consejos sobre el tamaño de las porciones de arroz, etc., y la comida se lleva a cabo rápidamente y muy caliente. Incluso en las horas punta nunca hemos tenido que esperar mucho tiempo para nuestros platos, aunque con una comida así estoy preparado para esperar.Obviamente, los puntos extra se ganan por el hecho de que puedes llevar tu propia bebida, incluso refrescos. Lo que significa que no hay que preocuparse por si sirven bebidas dietéticas o la bebida que usted elija. Agregue eso a los precios que son realmente buenos, especialmente cuando los compara con la calidad de la comida que recibe, y en general, obtiene un restaurante excepcional, una joya total de un lugar donde me complace volver una y otra vez .

Family restaurant my family has visited for years. Special charm keeps us coming back.

Best banquet you will find in Liverpool. The food just seems to keep on coming and always to a very high standard. Recommend it to everybody.

Five stars for the food never had better. We have been coming here for ever and have never been disappointed. Its the same chef as it was when it was Chaus.The resturant front doesn't do it any favours, but its the food that brings you back.Also bring your own booze so its a cheap night out.

Nice Chinese food, nice atmosphere as well