Pho in Birmingham

Absolutely disaster food order brisket soupe Chicken curry ×2 2× sparkling water £78 1,supe no flavour no salt meat dry old meat Curry ask for spicy receive 3 chilli with cold none tasty curry both dishes so never again This place is extorting place

Love coming here to eat! The chicken Cari is my favourite ever!

Any is the best server!! Give her the whole restaurant!!

Went to Pho and had such a great time! Lulu was super helpful with picking out food – gave great recommendations and everything tasted amazing. She was so kind and had the warmest smile on her face the whole time. Thank you, Lulu!

Luluah was kind and patient to us, really nicr service. The food was excellent

Luluah was very kind and patient. The food was excellent.

Some lovely food today. Staff are lovely and can’t help enough. Definitely recommend

Hoa is an amazing person, she made my first time Vietnamese experience very amazing.🥰🥰🥰 they have vegetarian options as well.

Darcy was an excellent host at Birmingham New Street station branch. She was effortlessly flawless dealing with us which is a rarity. 5stars to Darcy!!!

First time eating Vietnamese - staff were really helpful . Food was excellent 👌

Excellent customer service and fantastic food

Our dining experience was amazing. Our server karina was amazing and had great recommendations. She was very attentive and had a great knowledge of the menu. The food was incredible and we will definitely be coming back!

Fantastic as always! Super fast and delicious!

Brilliant food! Thank you Hoa great service and very friendly!

Very nice food, reasonably priced and great efficient service from Hoa

Such quick service and almost all of the menu is gluten free!

Delicious and lovely service. Thank you!

Lovely, fresh, tasty food and great service from Hoq. Thank you :)

After arriving from Chester we were looking for a quick meal and ventured into Grand Central and decided on Pho. So glad we did as the food and service were amazing. Fresh clean flavours.

I’ve been coming here for years, both to sit in and take away. The food has always been brilliant and we love that it’s dog friendly too. The staff have always been very helpful. Unfortunately, a few days ago, I tried to order a takeaway before I caught the train home. Which I have always done regularly after work, except for maybe the last 3-4 months. This time I was met with an absolute jobs worth, when trying to order over the phone. He was rude and abrupt. Yes I know that the squid is not on the takeaway menu because it goes soggy in the box. But every time I have ordered this in the past, the manager has happily obliged, after me explaining to them that I don’t mind the squid cold or soggy. It tastes just as good. To clarify I have ordered the squid MANY times in the past to takeaway on the train with no problem. This individual said that I had to sit down, order the squid on a plate, and then put it in a box to takeaway. I mean, can you get anymore ridiculous or petty? I’m trying to catch a train, and he’d rather stand there being rude, than process a £40 order at the customers request. I then tried to call Pho head office, and the phone just rang out constantly with no answer. If me the customer, doesn’t mind cold soggy squid for a train journey. What is the actual problem? Absolutely ridiculous. As a long time regular customer of yours, this experience has been quite disappointing! If you would like me to edit this review, then I suggest having a word with the manager in this branch, and giving him a lesson on customer service.

Delicious food and polite staff 👍

loved it here service was great and the food was top notch. portion was good i couldn’t finish my meal had to take the rest home and i had an appetite

Excellent service from Helen. And food was great as well. Nicely spicy.

was a great experience special Helen for her outstanding service.

Helen was delightful and helpful.

The staff at the establishment were very nice and welcoming. The service was great and the food was delicious

Excelente, comida deliciosa y fresca, ocupado, así que tuvimos que esperar para sentarnos, pero no habíamos hecho una reserva, así que no es sorprendente. El servicio era muy limpio, agradable y apreciamos el personal. Tuvimos que esperar un poco para nuestra comida, pero estaban muy ocupados.

Helen was very friendly and a lovely waitress for me and my friend

Having had previously good experience from locations in London, I am hugely disappointed. Waited for my food for almost 30 minutes, definitely not what you want of that's a pre-travel meal. People who came in much later were served quicker. Ridiculous. Food was only OK.

Amazing food and service from Helen!

So the Pho in Birmingham is just as awesome as the one in Nottingham! This place really can do no wrong! Staff awesome, food awesome, value for money awesome, healthy awesome.......just simply.....awesome 👌 many thanks again! ☺️

The food here was fantastic our server Helen was Amazing! She provided excellent service! I will Definetly be coming back!

The food was just awful. I got a takeaway, spicy noodles with tofu and mushrooms, they gave me 4 chillies in a little baggie with it. When I went to eat it the tofu tasted and felt like soggy bread, there was no flavour at all and the noodles were even worse, they were completely stuck together in a hard rock and had absolutely no flavour to them. the 4 chillies added nothing. Complete waste of money. If you enjoy flavourless noodles you'll love this place.

Helen was very helpful and attentive. Tasty warming food

celebrating a 13th birthday with helen serving, shes a fantastic host and very attentive,friendly and warm really nice food always but the service outweighs all of it

Lovely food and atmosphere. The staff were friendly and patient.

Great food, quick service, clean. Very tasty!!

Very nice food and lovely staff and service. Helen was especially very kind and will definitely be returning soon :)

Amazing food as usual just disappointing to not have any Pandam waffles again!!!!

Helen was very helpful and food was delicious

10/10 experience. I was served and welcomed by Helen. She was amazingz really friendly. Would recommend.

Great food, had the steak noodles and broth was amazing. Thank you Helen for you customer service, very thoughtful.

Great food and great service, especially from Hellen 😊

Food is delicious and service is great

No esperas una experiencia culinaria realmente nueva en una estación de tren, pero fuimos visitantes, así que ¿por qué no? Sabores realmente interesantes con una amplia selección de hierbas frescas. Te dan un babero para comer el Pho, que es igual de bien porque parece que no hay manera de comerlo ordenado. El personal amable y entusiasta hizo de nuestro almuerzo una ocasión memorable.

Amazing good, couldn’t stop eating! I currently can’t remember where I parked the car. 10/10

Delicious food and lovely service, always a joyous experience at pho!

Nice food with student discount!

Music was really good, our server was so lovely too. Incredible food :)

Really good food, Kelly was really friendly and helpful!

Nice enough takeaway but would have been a good idea to put a fork in instead of chopsticks

Great meal, thanks to Kelly for being so lovely and helpful!

Muy buena comida, buenas opciones veganas. Servicio rápido y amable. Rollos de primavera vegetales y satay excelente. Cuenco de curry picante también muy bueno. Es agradable poder ver la cocina abierta en acción. 3 estrellas de higiene es menos tranquilizador, por favor, vuelva a ser puntuado.

best food i’ve ever tried! definitely give the wok fried noodles a go - to die for

The food was delicious and ambience was nice. Helen kept checking if we were okay

Helen was great !! Amazing service and had the best time xx

Great food always fresh very tasty love the chicken wings and the rice 3 meat combo

Great food, nice staff! Thanks Helen!

Excellent service! All staff friendly and accommodating. Food was 5 out of 5 indeed

Went for evening out , and was served by Fae, who was very helpful and obviously knew the menu very well and helped us with some wonderful recommendations. True asset to the team! Food and services excellent

Helen - great service very polite , food delicious like always, quick service!

Food was great. Staff are very friendly, helpful, and efficient.

Helen was great! Loved the food

My favourite Pho place in Birmingham! Always exceptional food and service. Helen it’s amazing waiter, real asset to the business ☺️

Food was lovely. One member of staff “David” was excellent. Service (drinks) a little slow but it was a busy Saturday. Been before and loved the food. Current cocktails were a little disappointing based on our last visit, but would still recommend this place 100%

Fae was such a delight. The best recommendations, lovely lovely woman. Should get a massive pay rise. I wouldn’t mind contributing to ;)

Served by Leah. Great food and amazing service, very attentive. We will be back! (Only marked down the atmosphere because of all Grand Central being so busy and there being no walls.

Queued to get in then left sitting for half an hour without any sign of service. We got up and left in the end. Absolute rubbish.

Amazing hot and healthy food , service was fantastic, our server was Helen who gave a personal touch to our dining experience Visited again on 28.02.25 : amazing food and service yet again , maintained there standards - but should brainstorm a bit and add some new items to the menu, even though I will still order the steak and garlic pho !!

Helen was so helpful and quick.

Helen was great service. She added a lovely fried egg to rice bowl. Very tasty and would recommend to everyone. 10 out of 10

Helen was great, excellent service , friendly and great reccomendations

Wonderful flavourful meal and excellent service would highly recommend

One of my first non-medical outings this year (I had a heart valve replaced mid January). We had a longer then expected wait to be seated at a table (the restaurant wasn't really busy), we had a long wait for someone to take our order. Our food and drinks arrived really quickly, our food was amazing, we haven't tried Vietnamese food before, it was absolutely delicious, we'd love to try more. However not sure we would come to Pho though. We waited ages for someone to ask if we had finished or would like anything more? A member of staff did take time to converse with lunchers at a table next to ours (we were behind him though), he did smile and mumble something before going back to counter/kitchen area. And so we waited quite a while to catch eye contact with a member of staff to bring our bill. In conclusion, we loved the food and drinks, very disappointed with the (non/slow) service. Its a pity the potential it there, great location, speedy food delivery, lovely tasty food and drinks. Please try a little more, take pride.

Kelly gave great service! Very helpful with our allergen requests.

I went with my friend and we were served by Helen. The food was so good and a perfect temperature, I loved how chill it was and will be coming back.

Really tasty food and Helen was so polite and helpful. Definitely coming back ❤️❤️❤️

Lovely food, great service, thank you to Helen for a great experience!

Great service from Helen and very fast, loved the food too

Our hostess Helen was very helpful, funny , and polite with a smile on her face which was very warming 😀

Food was amazing! Atmosphere was very calm and relaxing. We were served by Helen who was lovely, friendly and very attentive. We had a nice chat and laugh with Helen 😃

Lovely food and excellent service from the young gentleman . Recommended and will return

Had a great time! Helen, our server was excellent.

We had a lovely waitress called Helen❤️

Helen was fantastic, great service

Tasty food prompt service and our wait staff Helen went above and beyond to make us and our puppy feel welcome. Thanks!

Food was amazing will definitely be coming back...we had Helen as our waitress and she was very helpful with the menu and offering forks and baby chopsticks when she could see we were struggling

Excellent service, lovely waitress Helen, service with a smile!😁

helen fantastic service give her a raise

helen was a great server very accommodating and welcoming

Food excellent as always. Service is very good (Helen is always helpful).

Kelly my waitress was INCREDIBLE! Super friendly, super helpful! Food was delicious- highly recommend the garlic steak Pho!!!

The food here was excellent and the service was great too, especially from Kelly who made sure to be attentive to our needs and made the experience here enjoyable

I love coming here every time I visit the station. The food and service are great! Staff are so lovely, especially Helen who is always so kind and friendly - we love you Helen! :)

First time and loved it and kelly did a great job of looking after us all

HHelen was incredibly helpful and provided excellent customer service.

Great food, tasty noodles. Lovely service from Helen!

Staff (Helen) provided excellent service!!

Fab time All the food and service was great

This was the first time I tried Vietnamese food. we ordered Hot and spicey 3 mushrooms Pho, house pho and summer roll, pan cake. It was fresh and so tasty. We really loved the atmosphere and one of the staff, Lulua really helped us through the menu. Despite it was a very busy time, she answered all of our question about the menu.