Pho in Birmingham

Excellent, delicious and fresh food, busy so we had to wait to get seated but we hadn’t made a reservation so not surprising. Service was very slick, personable and we appreciated the staff. We had to wait a bit for our food but they were super busy.

You don't expect a really new culinary experience in a railway station but we were visitors, so why not? Really interesting flavours with a vast selection of fresh herbs. They give you a bib to eat the Pho, which is just as well because there appears to be no way to eat it tidily. Friendly and enthusiastic staff made our lunch a memorable occasion.

Very nice food, good vegan choices. Service quick and friendly. Veggie spring rolls and satay excellent. Spicy curry bowl also very good. Nice to be able see the open kitchen in action. 3 hygiene stars is less reassuring, please get rescored.

Helen was great !! Amazing service and had the best time xx

The food was delicious and ambience was nice. Helen kept checking if we were okay

Great food always fresh very tasty love the chicken wings and the rice 3 meat combo

best food i’ve ever tried! definitely give the wok fried noodles a go - to die for

Great food, nice staff! Thanks Helen!

Excellent service! All staff friendly and accommodating. Food was 5 out of 5 indeed

Went for evening out , and was served by Fae, who was very helpful and obviously knew the menu very well and helped us with some wonderful recommendations. True asset to the team! Food and services excellent

Food was great. Staff are very friendly, helpful, and efficient.

My favourite Pho place in Birmingham! Always exceptional food and service. Helen it’s amazing waiter, real asset to the business ☺️

Helen - great service very polite , food delicious like always, quick service!

Helen was great! Loved the food

Food was lovely. One member of staff “David” was excellent. Service (drinks) a little slow but it was a busy Saturday. Been before and loved the food. Current cocktails were a little disappointing based on our last visit, but would still recommend this place 100%

Served by Leah. Great food and amazing service, very attentive. We will be back! (Only marked down the atmosphere because of all Grand Central being so busy and there being no walls.

Queued to get in then left sitting for half an hour without any sign of service. We got up and left in the end. Absolute rubbish.

Fae was such a delight. The best recommendations, lovely lovely woman. Should get a massive pay rise. I wouldn’t mind contributing to ;)

Helen was great service. She added a lovely fried egg to rice bowl. Very tasty and would recommend to everyone. 10 out of 10

Amazing hot and healthy food , service was fantastic, our server was Helen who gave a personal touch to our dining experience Visited again on 28.02.25 : amazing food and service yet again , maintained there standards - but should brainstorm a bit and add some new items to the menu, even though I will still order the steak and garlic pho !!

Helen was great, excellent service , friendly and great reccomendations

Helen was so helpful and quick.

Wonderful flavourful meal and excellent service would highly recommend

One of my first non-medical outings this year (I had a heart valve replaced mid January). We had a longer then expected wait to be seated at a table (the restaurant wasn't really busy), we had a long wait for someone to take our order. Our food and drinks arrived really quickly, our food was amazing, we haven't tried Vietnamese food before, it was absolutely delicious, we'd love to try more. However not sure we would come to Pho though. We waited ages for someone to ask if we had finished or would like anything more? A member of staff did take time to converse with lunchers at a table next to ours (we were behind him though), he did smile and mumble something before going back to counter/kitchen area. And so we waited quite a while to catch eye contact with a member of staff to bring our bill. In conclusion, we loved the food and drinks, very disappointed with the (non/slow) service. Its a pity the potential it there, great location, speedy food delivery, lovely tasty food and drinks. Please try a little more, take pride.

Really tasty food and Helen was so polite and helpful. Definitely coming back ❤️❤️❤️

Lovely food and excellent service from the young gentleman . Recommended and will return

Food was amazing! Atmosphere was very calm and relaxing. We were served by Helen who was lovely, friendly and very attentive. We had a nice chat and laugh with Helen 😃

Our hostess Helen was very helpful, funny , and polite with a smile on her face which was very warming 😀

Great service from Helen and very fast, loved the food too

Kelly gave great service! Very helpful with our allergen requests.

Lovely food, great service, thank you to Helen for a great experience!

I went with my friend and we were served by Helen. The food was so good and a perfect temperature, I loved how chill it was and will be coming back.

We had a lovely waitress called Helen❤️

Helen was fantastic, great service

Tasty food prompt service and our wait staff Helen went above and beyond to make us and our puppy feel welcome. Thanks!

Food was amazing will definitely be coming back...we had Helen as our waitress and she was very helpful with the menu and offering forks and baby chopsticks when she could see we were struggling

Excellent service, lovely waitress Helen, service with a smile!😁

helen fantastic service give her a raise

helen was a great server very accommodating and welcoming

Food excellent as always. Service is very good (Helen is always helpful).

Kelly my waitress was INCREDIBLE! Super friendly, super helpful! Food was delicious- highly recommend the garlic steak Pho!!!

The food here was excellent and the service was great too, especially from Kelly who made sure to be attentive to our needs and made the experience here enjoyable

I love coming here every time I visit the station. The food and service are great! Staff are so lovely, especially Helen who is always so kind and friendly - we love you Helen! :)

First time and loved it and kelly did a great job of looking after us all

HHelen was incredibly helpful and provided excellent customer service.

Great food, tasty noodles. Lovely service from Helen!

Staff (Helen) provided excellent service!!

Had a great time! Helen, our server was excellent.

Top customer service by Luluah at Pho Birmingham, much appreciated

Excellent service as always. Luluah and the team did a great job. Lovely food very well prepared.

Luluah was really great made the experience even more better for us I would very much like to visit this place again if there are such welcoming employees at this restaurant

HELENNN!!! She made everything about our time here 5/5 One of our friends wanted to try a spicy noodle and she kept coming back to make sure he was okay which was so sweet. Helen is just amazing, THANK YOU HELEN

Hellen has provided me with excellent customer service, really felt welcomed, would definitely visit again

Fab time All the food and service was great

Good fresh food but it was a wee bit bland. I was in a hurry so only had time for a bowl of noodles ,- others had what looked like excellent rolls - I was slightly jealous!

This was the first time I tried Vietnamese food. we ordered Hot and spicey 3 mushrooms Pho, house pho and summer roll, pan cake. It was fresh and so tasty. We really loved the atmosphere and one of the staff, Lulua really helped us through the menu. Despite it was a very busy time, she answered all of our question about the menu.

Great food! My lovely waitress was Helen and she was very friendly and helpful

very good customer service by helen

Lovely food and great service from Akeela :)

Lovely food, great staff. Always recommend to friends. Our server Helen was very helpful and friendly.

Lovely food, great service will definitely come again. Helen was great

Excellent food! Served by Helen, wonderful service!

Helen was very attentive and nice.

I love this place, I would come back more times.

Helen was such a sweetheart, would definitely come back just for her!

Fresh food, amazing service, and a great atmosphere. We had Helen who was an absolute delight and recommended all the best stuff. Would recommend!

Amy was a great server! the food was lovey

Aimee gave great service and the pho was great

Gorgeous food (especially the seafood spring roll) and fantastic service from the lovely Aimee! An absolute doll!

Great service and demeanor from Aimee

second time ive been, food was really nice and our server amy was great!

Always good good at Pho. Great service today from Luluah who was very helpful and friendly.

Always fresh and tasty food that is reasonably priced. Note that this is in an upstairs food hall area, not a purpose built restaurant. Great place, however my £31 bill incurred a £4.95 service charge that could not be removed from the the pda without asking. If its discretionary then it should be an option on the payment pda at payment not added to bill. I'm sure this is in tiny print somewhere on the menu. As a result service is a 3 though overall a 4.

Really amazing staff, especially Helen

We love this spot - Pho Vietnamese street food at Grand Central; Birmingham. Helen is always soooo nice and ready to recommend all the best dishes for us to try.

Helen did a fantastic job from welcoming my partner and I in to recommending what to eat which we absolutely loved. She was very kind to us and made us feel most welcomed.

Helen was absolutely lovely! Really attentive and friendly! The food was delicious and came out really quickly so it was hot too. The restaurant is in a really convenient location, can’t recommend enough! ☺️

I had a rice bowl and it’s was amazing. Really loved the ambience and Helen was a very good host and made me feel comfortable

Helen was our sever and absolutely lovely. She was so kind and helpful and gave excellent advice on the different meals and allergy needs. We had a lovely meal. Thanks Helen!

Food was great and portion size was more than enough for me! Luluah was a great server - really kind and sweet!

Luluah was such a friendly and welcoming server who made us feel really comfortable and made the experience really inviting. Food was amazing, tasty with good portions and fresh ingredients. Very happy, would highly recommend!

Helen was a lovely server and made our meal so nice!!

Helen has been amazing! Lovely and very friendly

Luluah services us well and recommended delicious dishes

Amazing staff , especially Helen ! She was very accommodating !

Pho at Grand Central had lovely food. Was served by Helen who was really sweet and attentive to our needs.

Always a fantastic time at Pho - the gluten free options are the best of any restaurant. Today was especially good, as our server Helen was superb. Friendly, attentive and all around a star!!

helen was very kind and very attentive

Brilliant service from Helen at Pho!

Do not recommend not the best spot of pho in UK

Excellent place to get pho. Helen was a great server very polite and promt

Served by Helen, great service despite busy night

Helen looked after us perfectly!

The food and service was good, and the waitress, Helen, was very enthusiastic and much improved the experience.

Really enjoyed the food. Amazing tofu! The waitress Helen did a great job and offered me a fork, which as a little white boy I was very appreciative of, preventing any chopstick embarrassment. I did still manage to embarrass myself in my noodle technique, but that's my own fault. Great service!

Helen was excellent, very attentive and made us feel very welcome. Nothing was too much trouble

Was ok! Starters were nice, but portions were very small for the price. I really enjoyed the wings they were hot, fresh, and well seasoned. Tried to order pho with no coriander only to be told it was not possible. Instead, i picked to a spicy curry, which was not spicy and overloaded with courgettes. My sons curry was supposed to have mushrooms and had one mushroom cut in half! Chicken fried rice and the seafood noodles were nice but a bit oily. My son ordered a pandan waffle and ice cream which took so long to come out I nearly canceled the ordered. When it get served to the table it was very underwhelming! Was more of a crispy cone than a waffle. Good experience but would not return as I don't think the food is worth the prices.

Nice warming pho! perfect for a cold day and the homemade lemonade was really refreshing on the side! Would also recommend the prawn crackers! staff were friendly too!

Excellent service from Akhi, she was lovely and friendly and we had a fantastic lunch! Definitely recommend the Pho House Soup and mango salad!! We'll be returning in future.

we have come here a few times as this spot is great for a comforting authentic meal and our server Helen had good knowledge of the menu and told us what she recommended, it was so delicious and we will be returning again, would definitely recommend it to friends and family as Helen also made us feel very welcomed and comfortable constantly checking if everything was perfect. Thank you for the wonderful experience.