Pho in Birmingham

I will never eat here again food a long hair Staff made apologies but ended talking behind my back as if I made it up.this used to be my favourite food place always ate from the place.

Food was good tasty and pretty quick service. Jasmine tea out of this world. Only could make the place a little warmer had to keep my coat on last time I was there!

Amazing food and quick service , Helen ( Phen ) was an amazing host , very attentive and great customer service. She deserves a pay raise. Amazing person

Food came very quickly and was hot. Helen was very attentive and approachable. Thank you Helen!

It is very rare that I don't eat here when I visit Birmingham! Absolutely love the food, never had a bad meal here and I'm slowly working my way through the menu!! Staff are always super nice and helpful even when they are really busy which adds to the wonderful experience! 100% recommend!

The best Vietnamese food in the Grand Central, Birmingham.

It's delicious and Helen is a nice person!

The food was delicious! We were looked after well by emily, she was very accommodating and kind. Will be back again!

Excellent service and food. Thanks Aram

Always a beautiful experience and I would recommend it over and over again

A bustling restaurant which is always a great sign. Food was fab.

Helen was great at Birmingham new street. I was with my 4 year old and Helen made her feel at ease and treated her like a little lady. Thank you.

Helen is so friendly. Food is good as always. Definitely come back soon

Hellen was such a great server, she accommodated our needs.

Helen is a very friendly server!

Great food. Especially if you are gluten free.

Friendly staff and great food !

Helen was very warm and helpful

Absolutely amazing Ince again would highly recommend all day everyday.helen gave excellent Customer service.

Great service and delicious food!! 100% would recommend!!!!!! Great for gluten free allergies too:))

Helen was absolutely wonderful. Never had such lovely and warm service from someone. Give the woman a raise!!!

Very nice and comforting food always a must when in town.Service is great

phoebe was amasing service 10/10 food was delicious !

Great, quick and friendly service by Helen. Food was very fresh. They kept our table reservation for 15 minutes after giving them a call due to running late. Instantly seated.

Fine dining in an urban setting! Food was superb and the service was exceptional. Aram (waiter) went above and beyond. Highly recommended.

Fantastic food, speedy service, wonderful atmosphere. Aran is a real credit to the team! Will definitely be back when I’m in Brum.

The service was absolutely amazing especially hellen she was so lovely and kind

The food was incredible and Akhi was an incredible waitress! Very very attentive and was happy to accommodate my friend who doesn’t like spicy food. Thank you so much!

I was a customer for over 5 years. I was coming to Pho regularly, however over time the quality of the food, drinks and service gradually declined. Today I was eating at Pho for the last time as I was disappointed with what I received. Food was quite average however when it comes to drinks I was shocked. I have ordered as always Vietnamese Coffee with condensed milk, however it was so weak, and half empty! It lasted three sips! For this price it’s a rip off! Never again!

Helens service was amazing Food brilliant

Absolutely FANTASTIC place! We were served promptly despite it being quite busy. The atmosphere was awesome and friendly, and our server was super nice- we ordered garlic steak pho and chicken wings as well as brisket pho and a seafood spring roll, and it was brought to our table quickly and with a smile. The food was phenomenal, I’d 100% recommend it to everyone! :3

Useless service. They weren't even busy but made us wait so long to be seated and then have our order taken that we just ended up leaving. This has happened several times at this branch.

Hoa was lovely and recommended amazing choices! Great place to dine before heading on a train journey.

Hoa was our server, she recommended the 3 meat rice dish and it was delicious

Went there for my birthday, which I was very happy with the day of as I really enjoyed my meal and the portions for the price were great too, but since then i’ve been in excruciating pain after dealing with food poisoning for almost the past week now. Very upset and disappointed as I was excited to go back at some point ☹️

The new cucumber cocktail is excellent 👌

Helen is a very good and positive worker

Very poor service, long queue outside, lots of empty tables, stuff wasn‘t capable to seat and serve

Wonderful hosts, great food and a vibrant atmosphere. So many vegan options so definitely worth a trip.

Nice little restaurant when the meal came out it did look nice and tasty and it was and the chicken wings were delicious staff was so helpful and polite and went out there way

Food was lovely great for vegan/gluten free options. We was served by helen and she was very wonderful, super attentive and put lovely big smiles on our faces! Will be returning again

Food was amazing and Helen was very helpful and friendly. 10/10!

Beautiful meal with son and daughter in law, was served by Hoa who was so lovely and really welcoming . Would definitely visit again

Hoa was iur server who was smiling and attentive. Food was tasty tried there vermicelli rolls first time very nice. We will be back again thankyou.

Nice food! Lovely staff!!! Hoa shared some info about the pho and Vietnamese cuisine

Really lovely food, Hoa was great!

Super tasty food, bags of flavour, great service, faultless 👏

Helen was brilliant and welcoming

I am writing to express my dissatisfaction with a recent experience at your restaurant. Firstly, the pho quality was quite average and did not meet the expectations I had for your establishment. The dishes lacked flavor and seemed hastily prepared. Secondly, the service I received was highly disappointing. The staff appeared indifferent and unresponsive. For instance, I requested water twice, yet my requests were either forgotten or ignored. Additionally, at no point did the staff proactively check if I needed assistance, which left me feeling undervalued as a customer. Finally, I was surprised to find that a 12.5% service charge had been added to the bill without any prior notice. While I am more than willing to pay for good service, this unexpected charge—especially after such a disappointing experience—was deeply frustrating and felt unfair.

One of my favourite places to eat in Birmingham! The hot & spicy tofu & mushroom is always my go to and the service is top notch! Helen was our server and she was very sweet and accommodating. Definitely worth a visit ✨

Helen was amazing, so friendly and generally cared about our experience

Visited PHO in October for a pre concert meal. Served by Stefan who was brilliant and was able to recommend something non spicy for me. Definitely worth a visit and I would definitely go again. Food and atmosphere was great!

Hoa was an amazing waiteress, she was kind and very helpful in us deciding what to eat. Thank you for being amazing the food was good ⭐️

Helen was a great waiter, food was amazing as always. Will come back definitely again !

Great food. Brilliant service from Hoa.

Hoa was so so lovely! Food was fantastic and came so quickly! Never felt rushed and asked how our meal was x

Clean, tasty and quick service, chicken is Halal

Absolutely loved our visit! Lovely atmosphere and delicious food. Staff are amazing and attentive with allergens. We were served by Hoa and she was wonderful, she told us the best ways to eat/enjoy the traditional dishes, checked in on us to make sure we were enjoying our food and was incredibly friendly, smiley and attentive! Thank you so much Hoa and team for a wonderful lunch!

Nos encanta Pho’s y vamos aquí anualmente cuando hacemos compras navideñas. Helen era encantadora y no podía hacer lo suficiente para ayudar. Los rollos de primavera y los calamares bebé morirán por

Had a nice meal this evening. Great service. Buzzing atmosphere in bustling grand central. Staff were lovely. Rice bowl delicious! Pho steak also delicious! Beautiful fresh flavours. Pretty quick on food from order to table. Would recommend and definitely go again.

Buena comida halal, Helen era muy servicial y amable. Tomamos sopa picante de pollo Pho. Es comida reconfortante cuando hace frío afuera.

Akhi served us extremely well and the food was excellent. Highly recommended.

Never had a Vietnamese meal before and it didn’t disappoint, tasty, filling and reasonably priced. Would recommend and I would go there again.

I don’t even like Vietnamese food!!! Never been before but I’ll definitely be back. Lovely staff and waitress Hoa did everything to make the experience great. I now really like Vietnamese food Thank you Adam

Firm favourite in Brum! Amazing selection for gluten free items. Great buzzing atmosphere whether you’re eating with a group or by yourself.

Had a lovely meal before catching a train to the NEC for a concert. Terrific flavours, brilliant service and speedy meal. Thanks Hoa who was checking, attentive and knowledgable. We now know how to eat a Vietnamese pancake!

Hoa was a great server and made the experience really lovely!

Tasty beef pho, recommended by lady who served me and impressed by service as had train to catch and in good to table was quick.

Emmanuel was absolutely brilliant and the service and manors were outstanding. The food was amazing too. Definitely recommend this place for sure!

I took my son here for the first time today. He enjoyed the food and our server Helen was very attentive

This is a busy Vietnamese place in the food court of grand central. On the weekends you’ll find it very busy. Firstly, the food is tasty; good options for noodle soups, rice and noodles. Vermicelli noodles only at room temperature, which put me off. Other noodles are all “flat noodles.” Spicy food is certainly spicy. There are good options for kids (noodles, rice, nuggets). However, the rice option was not nice to eat. Spring rolls were delicious. Secondly, service was not great. Granted it was very busy so may be better when less busy. But had to ask repeatedly for various things. Big spoons given for little children. Not particularly friendly either. Thirdly, food came out quick and it was a great place for a quick meal.

Good food and service. Not very busy day.

Great place to eat and nice staff 👍🏻

I have eaten here twice in the last few weeks. Their service is excellent and the wait time is low. I was not impressed with the food however.

Hoa is a very nice service. Food tastes very authentic and delicious. A great Vietnamese restaurant for a shopping center

Hoa was a great server and looked after us throught out dining experience

Hoa was very helpful and friendly, always love coming to Pho! Great food and quick service 👍🏻

Helen the waiter is such a lovely woman, she wanted to be scouted for modelling and was even pointing her colleagues as people that I should scout. I had a nice time ✨

First time I've eaten here. The food was really good, will definitely be coming back. The waitress Helen was very friendly

Had. a very speedy hot tasty bowl of slurpy soup noodles this evening. Special thanks to Helen for her very friendly and warm service this evening!

I was served by Aaron, who was really friendly, helpful and attentive, he asked me if I had any allergies, and he made me feel very comfortable a relaxed.

Food was nice, really nice atmosphere, helen was an amazing server

Really good place to pop into. Great service and Hoa was really friendly

The beef brisket noodle soup always hits the spot. I’d highly recommend the dish. It’s warm, filling and worth the price. It’s slightly hard getting staff’s attention - they notice eventually. If you’re considering going to Pho, just go!

Amazing place to eat! - atmosphere was great, good variety of food, and the servers were very helpful and friendly!

I really like their restaurant, but it was very crowded on Saturday. Service is literally zero. Can all service staff wear uniform clothes? All the waiters are wearing their own casual clothes, you can't tell who is the waiter and who is the customer. The order in the store is zero. You can't find anyone to order. No one will give you water. Even if you order water, you have to push several times to get it. At the end of the check, you still have to pay a service fee. Although the machine says that you can find a waiter to get rid of the service fee, the funny thing is that you can’t find the waiter at all.

Especially nice today Crab noodle soup Pork sting rolls Morning Glory

Helen was very friendly and helpful. Lovely food

Delicious food, first time trying pho and it did not disappoint! Helen was amazing and recommended a delicious white wine that’s now my absolute favourite

Helen was amazing server thank you

Very delicious Vietnamese pho shop!

The food was great. The portion sizes here are more than the Pho in Nottingham (sorry, not sorry). Very fast service and the food was banging! There is a person on shift that reminds me of Frank ocean. He was very friendly and bubbly all he did was serve us the food but form our interaction with him we can tell he’s a great worker. The lady who sat us down and the lady who took our orders are also very warm and welcoming. Great lighting, great music overall a fantastic experience. I would highlight recommend!

Stefan gave me the best service would defo come here again❤️

Stefan was amazing - so friendly and helpful with talking us through the menu. The food was also SO good ⭐️

Stefan was really amazing and he helped me with the menu. Because of him I will be returning, very good customer service.

We were served by the lovely Stefan for our dinner date. He was enthusiastic and a pleasure to talk to. His service was excellent. The food was delicious, we both had the pork rice bowls with baby squid on the side.

The worst food I have ever tasted. Terrible noodle soup!

Been here twice in 3 days. Food and service is incredible!

Great food and service! Thank you Helen and Bibi!

Best spicy beef pho in Birmingham! Thank you Hellen, amazing service from you very friendly and nice!