Based on 4.201 opinions finded in 2 websites
Based on 4.201 opinions finded in 2 websites
Nº 3402 in 4016 in Birmingham
Nº 89 of 98 Italian in Birmingham
Opinions
I payed for cheese on the burger. It arrived without cheese!
Mitesh . 2024-11-09
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Food was Delivered hours last not happy with service called the restaurant few time staff was putting the phone down not explaining where is the order is I will definitely not recommend this restaurant
Rahena . 2024-10-25
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Great food, good size portions. The order was running late as per Saturday night; regardless, I have to comment on the team's professional approach to the issue. Overall very positive impression. Will definitely order again. Thank you for the food!
Martins . 2024-10-19
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I haven't had my delivery yet, please help
Deonne . 2024-10-06
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Absolutely awful service, no body has a clue what they are doing. Spoke to 3 people on the phone and had to tell each of them my issue. Waited over 90 mins for food, then forgot half the order then refused a refund only to offer to send out more food 45 mins later. Not to mention they said they would call me back 5 mins later. I had to call them 25 minutes after to see what their resolution was. Pathetic service.
Reece . 2024-09-29
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Deliveried early. Very impressed. Food was delicious and piping hot. thanks
Neil . 2024-08-17
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excellent food and half an hour early for delivery
Satnam . 2024-08-12
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excellent food and service. delivery half an hr early.
Satnam . 2024-08-01
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As always. Items missed off. The food we had was nice though
Suzanne . 2024-07-07
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Told them keep one fries plane but still added peri peri salt
M . 2024-06-28
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Amazing as always, the flame grilled burger meal, it’s messy but a good mess 😅 thank you again
Abby . 2024-06-22
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my order hasn't even been delivered I want my money back this is a joke
Viv . 2024-06-16
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Was supposed to be delivered between 8.30 and 8.50. The food arrived at 9.50. We had to call the shop 2 times to keep chasing and we had not heard anything from them. To top it off the food was cold when it arrived. Very disappointing
Joe . 2024-06-14
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Over an hour wait and food still didn’t arrive had to go to the shop myself to reorder
Josh . 2024-06-14
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Ordered food at 8:30… food still not arrived by 10:44. Poor.
Matthew . 2024-06-14
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Food was 45 mins late and cold when I received
Jordan . 2024-06-14
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food was freezing and waited too long
Kirsty . 2024-06-03
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food cold and peri fries missing with half peri chicken meal
Orthodoxos . 2024-05-30
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Food was cold and waited well over an hour, first negative experience of perico's, very dissapointed
Leanne . 2024-05-23
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Still not here after 2 hours of acceptance ! Got an update saying it was out for delivery and rang up 41 mins later and it was still in the shop
Ryan . 2024-05-06
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Restaurant submitted a driver is on its way notification , waited 15 minutes called and the food was only just leaving. Absolute joke!!!!
Pat . 2024-05-04
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Order was down as delivered when it clearly wasn’t as it hadn’t left the shop. Waited another 30 minutes for it to arrive no courtesy call to explain and then the manager refused to come on the phone to speak to me as the service I’ve received is disgusting. 2 hours from ordering to being delivered.
Linda . 2024-05-04
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Pericos has become So inconsistent, which is frustrating. It used to be bang on all the times but now you never know what you’re going to get. Sometimes you get hot fresh juicy chicken and then other times it’s dry and luke warm.
Luke . 2024-04-27
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this time food was cold as delivery arrived late & I need to call them.
Satnam . 2024-04-17
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amazing hot food. chicken was amazing.
Satnam . 2024-04-08
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Very disappointed food arrived on time, but missing items. Called the restaurant staff couldn't care less! Blamed it on drivers! WILL NOT BE ORDERING HERE AGAIN!
Selina . 2024-04-01
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Tasty food, fast delivery great service
Claire . 2024-03-29
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Missing food yet again third time in a row now and food quality has massively changed
Nichola . 2024-03-27
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excellent food and my favourite chicken. delivery 15 minutes early which is great :-)
Satnam . 2024-03-18
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Order took over 2 hours, called restaurant 4 times, was told it was on the way!!! Would be 10 mins, hadn’t left and would be recooked. It finally arrived, chips were cold and stale, the wrap was cold. I would like a refund
Nichola . 2024-03-15
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Food was awful two chicken wraps couldn’t be eaten as the chicken was pink and slimy
Nichola . 2024-03-13
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I asked for halloumi on both my wraps and got non
Declan . 2024-02-27
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Driver couldn’t find address even after giving directions. Had to drive to meet him 5 minutes away
Katie . 2024-02-14
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Half the food was missing. Not happy
Josh . 2024-02-13
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One of the pizzas was incorrect and the driver didn't deliver it to the building. I had to walk up to his car, where he was sitting there waiting for me.
Alan . 2024-02-04
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Pizza was nice. Chicken wings were grilled too long
Matthew . 2024-02-04
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Food was cold! Chips were vile! Soggy and all stuck to the box and paper, wrap had fallen apart and chicken was stone cold, pizza had hardly any topping on! Will never eat from here again
Rebecca . 2024-02-03
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Terrible service … Do not use … Staff need to be taken out!! Can’t even take your order properly but don’t want to rectify… They want you to order again so they can try to get it right!!
672chanelleg . 2024-01-30
MORE AT TripAdvisor
Delicious however forgot cheese in my wrap and had to used plastic cheese from my fridge which was disappointing. Still nice. Not all my chips in my peri chip bag were peri some might say half were plain. Overall very tasty would order again
Bethan . 2024-01-26
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Great food. Reasonable price. Something for everyone on the menu.
Jackie . 2024-01-14
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Great food and great speedy delivery as always !
Michelle . 2024-01-02
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Food was delivered 10 minutes late and it was cold on arrival.
Sam . 2023-12-31
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Food arrived 1.5hrs after ordering resulting in the food being barely warm. We Usually have good service from Pericos . However we’ve been very disappointed tonight.
Kerry . 2023-12-29
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Food came stone cold. Could not be eaten
Charlotte . 2023-12-26
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Missing items and food was cold
Nichola . 2023-12-21
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The young girl on the phone was really polite and apologetic. The delivery man was rude and told us the order was not late. Then said it's because he got lost. The food was cold. Have ordered from here before and it's usually great.
Bernadette . 2023-12-18
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From order to delivery took too long
Ekwal . 2023-12-17
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Food was very late and came cold
Andrew . 2023-12-17
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45minutes late -- half the meal missing -- no customer service -- put the phone down on you -- don't listen -- never ordering again
kelly . 2023-12-13
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fried were cold and soggy and delivery time was late
Anais . 2023-12-13
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Short on drivers… short on communication. The chicken must have had several birthday parties before it got to us. It had grey hair and a bit of a limp. 1.5 hours for a delivery. Driver must have been waiting to pass their test before delivering to us. It would have been quicker to go to the Chickens Home and rehome a chicken. Next time we’ll go somewhere else. We didn’t even order chicken - we ordered 2 pizzas. Got to wait for the cow to make some milk so we can wait for the cheese to go on top of our pizza… thanks Perico !
Libster U . 2023-12-10
MORE AT TripAdvisor
asked for mild but recieved spicy so kids couldn't eat it . disappointed
Rachele . 2023-12-08
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The food was over a hour late and when it did arrive it was cold. 😡
Ricky . 2023-12-04
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Got a text at 20:00 saying was on the way. I leave about 10 mins away if that. Didn’t come within timeframe so called they then went to call the driver didn’t inform me afterwards. Food came at 20:46 when was supposed to be here between 20:00-20:15. Completely shocked as always on time or early when I’ve ordered from here in the past
Jack . 2023-12-02
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Items were missing so no not that good
Harpreet . 2023-12-02
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Over an hour late.. arrived cold. Rang twice to see where it was, told twice it had just left the shop!! Obviously taking orders with no available drivers to deliver them.
Kirsty . 2023-12-02
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Garbage!! Never again. Ordered mild wings and they blew my lips to smithereens they were that spicy. Dreading the ring sting in the morning. Pizza was cack. Hardly any base sauce, if any at all in places, portion of fries looked like they were half eaten. Poor all round and £35 lighter!
Mitchell . 2023-12-01
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Always good food and good delivery time from perico 😊👍
John . 2023-11-29
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Perico Peri Peri's Perico Special Pizza is a flavor revelation! The chicken is tender, the sauce is rich, and the red jalapeños add the perfect kick. The pizza arrived early, heightening the excitement. The crust strikes a perfect balance between crispy and chewy. Every bite is a symphony of tastes that leaves a lasting impression. A must-try for pizza enthusiasts!
Christopher . 2023-11-15
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Ordered over 2 hours ago, no food and well out of estimated delivery time. Asked for an SMS update, nothing. Call the restaurant at least 5 times, no one answers or cuts the call. Can only advise to avoid like the plague. Shocking.
Robert . 2023-11-10
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Late and cold , disappointed as normally good
Matt . 2023-11-10
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We waited 1hr 15min for the food, when it arrived my food and my wife's food was cold. The kids meal was missing. When I phoned I was told they would bring the missing meal, this took another 15min. So, my wife and I had to re-heat our food in the micro, our grandson had to wait 2hrs for his food. WE WILL NOT BE ORDERING FROM HERE AGAIN.
Brian O . 2023-11-10
MORE AT TripAdvisor
Every time I called the restaurant they told me they would get in touch with the driver and get back to me. Fries were freezing cold
Lauretta . 2023-11-09
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Food arrived 2 hours after order 1 hour after stated delivered had to call the restaurant twice. Lady on phone very respectful & apologetic only decent thing about the restaurant, I was told when food arrived would be hot and fresh came and all food was stone cold. Waited 2 hours to be very disappointed! Not happy at all.
Jade . 2023-11-04
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Quality and freshness of the food is never an issue however I placed my order at 6:20pm followed by a phone call to confirm the order. I didn’t get my delivery till 8:09! I called the shop 3 times to see if my order had left and each time I was told 5 minutes! On the last call I was told they’re short of driver’s, if I’d have been told this when I called the shop I’d have happily collected. Only ordered on the app because they don’t take card payments over the phone anymore.
Kal . 2023-11-04
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Pizza was supposed to be double pepperoni, hardly any pepperoni and overdone. Peri fries had hardly any seasoning and luke warm. Wings were delicious...shame the delivery was late and I had to chase twice. Shop staff polite, no apology from delivery driver
Parveen . 2023-11-01
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Food was cold very disappointed
Rebecca . 2023-10-31
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Food was nearly 2 hours late and was lied to multiple times about when my order was coming. Poor behaviour from staff as didn’t help
Bethany . 2023-10-30
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The order was 40 minutes late and when we rang the person on the phone was rude and just said the order had left. I wont be ordering from here again.
Craig . 2023-10-28
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The taste of the pizza was not nice at all
Emmanuella . 2023-10-27
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The food was cold And the delivery was late
Marc . 2023-10-26
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I have received the worst customer service and worst experience of ordering food in my life with pericos tipton branch I ordered a meal for two which was a pepperoni pizza a meat meast pizza two garlic breads wedges onion rings and bottle.of Pepsi this all came to over 26 pound all that came was the meat feast the wedges and onion rings and garlic bread I told the driver who said he didnt speak English and to call the shop which I did when I was met with a very rude call handler. She left me on the side on the fne while she carried on with orders for over ten minutes and then continued to put the phone down on me. the order took over an hour to get to me. I will be contacting my bank for a full refund I will be leaving a very bad review on google and I will never eat from your establishment again the first and very last time. They also have underage usually girls working at their tipton branch that get paid cash in hand to avoid the tax man. They still never sent the rest od my order and haven't issued a refund avoid avoid avoid!!!!!
cara t . 2023-10-22
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Hadn’t had Pericos for sometime but it didn’t disappoint!
Kevan . 2023-10-20
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Even though items were missing, the other food was hot and fresh. Shame about the missing stuff but this is rare for them, we order here all the time and it’s always great usually
Ami . 2023-10-14
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AMAZING FOOD TOP GUY DELIVERY DRIVER VERY FRIENDLY
Nasara . 2023-10-10
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Only half our food was delivered and we are still waiting for the rest to arrive
Laura . 2023-10-07
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The food wasnt upto its usual standard. I have been ordering from here for 10 years now. When I lived in birmingham i use to order all the time. Then moved to Walsall 5 years ago. Still have been ordering from here. First time i was disappointed.
tufiayell . 2023-10-06
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Quick and efficient delivery. Good food with good quality, freshly prepared
Forhana . 2023-10-01
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There was a bone in the fillet wrap meal.. we travel from Cannock to get this as it used to be the best takeaway we have tried but that has put us off going there now
Nathan . 2023-09-27
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Food didn't come when it was meant to and came cold
Andrew . 2023-09-23
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I havent received my order called the restaurant twice now, got told the first time my order was nearly here, waited, called again said they would get manager to call driver ive been waiting 2 hours and still nothing
Kayleigh . 2023-09-23
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1.5hours for the initial delivery, so 30 minutes late, then it's the wrong pizza entirely, so they send the correct one out, but despite selecting double toppings, there were barely any toppings on it at all. This is the last time we will be ordering from pericos and it's a shame because we always ordered from there but it's really gone downhill.
Athina . 2023-09-22
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Never had food delivered so late and cold its disappointing waste of money I appreciate its busy but its unacceptable
Martin . 2023-09-17
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Regular customer however food arrived really late today
Mani . 2023-09-17
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Incorrect order, no fries and told will send fries in 45mins. Will not use again.
Emma . 2023-09-10
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Missing items from my order had to wait over 30 minutes for the missing items to arrive to still be missing an item absoloute shambles
Josh . 2023-09-06
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I’m a regular customer and usual leave great reviews. However last night I ordered veggie received chicken. The young lady over the telephone was very helpful and resolved the issue. However listen to the customer first, not the gentleman who just past the telephone to the young lady. Without telling me first, unprofessional, I have worked in hospitality and aware of the busy pace, however customers whether over the telephone or face to face are valuable.
Karamvir . 2023-08-23
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Ordered from perico several times now, never had a bad meal, always packed with flavour, good quality ingredients, never had wings so tender the bones just fall straight out! 11/10
Elliot . 2023-08-23
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Almost 2 hours late and cold when finally arrived and missing drink
Raj . 2023-08-15
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Got my order wrong and refused to correct it or refund my money. Wasn’t understanding or compassionate about an error made on their behalf.
Jade . 2023-08-10
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Order did not turn up.. Staff member kept on hanging up when I ask where’s my order , second time I’ve had this issue with pericos
Asap . 2023-08-07
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It was great, I ordered the wrong flavour by accident because hunger makes me do stupid things but it was still delicious.
Codruta . 2023-08-01
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Received a different ice cream to what I ordered. Ordered cookie dough and got brownie, which I don’t like!
lee . 2023-07-31
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Ordered a mild chicken wrap which was extra spicy. And the app said on its way but the food arrived 30 mins after that. The restaurant just said they can’t control what update goes on the app
Ranjit . 2023-07-25
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еда была абсолютным дерьмом, и я никогда не буду заказывать у эта помойка никогда больше! Вы, английские отморозки, понятия не имеете, как готовить рекламную еду! да здравствует Россия!!!!
Tom . 2023-07-22
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I phoned twice to chase the order. I was told that it was with the driver. When it finally arrived the driver said he had only been given it in the shop 10 minutes ago. The wrap was so spicy it was inedible by my wife who usually enjoys spicy food. The garlic bread was stone cold and hard, onion rings were cold. Very very poor service and quality
Tom . 2023-07-15
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Food took 1 hour 45mins Fries were cold Chicken was extremely saltlu
Kiran . 2023-07-09
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Would like to know where our food is
Anita . 2023-06-29
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Food was good they just got the pizza wrong
Silas . 2023-06-27
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Ordered for delivery, perico said it was collection at 10pm only by checking the app where my order is I found out it was collection. Food was cold and they just shoved it in the microwave. Won’t be ordering from these again
Gary . 2023-06-12
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111 Opinions
We tend to stop by after parkrun for a drink and a chat where we understand it’s busy, but often we find ourselves extremely disappointed by the service and the quality of drinks. Flat whites are never hot enough and generally take far too long to order and then to receive the drink. Last Saturday we ordered an oat milk flat white, a flat white and a green smoothie, with a croissant. I asked to take the croissant there and then which caused the lady serving to roll her eyes. The drinks took about 15 mins to arrive which is standard, but like most weeks, the waitress didn’t know which was the oat milk and which was the normal flat white. We finished our flat whites before they went cold, but shockingly I got the smoothie about 15 mins after we’d finished the coffees, having had to go up and enquire twice about it. No apology received. No urgency. Guy manning the hot food hatch where the smoothie eventually appeared from was too busy on his phone and almost took pleasure in my frustration with a grin on his face the whole time. His only feedback “it’ll be ready shortly”. Not what I want to hear after half an hour of waiting already. Would avoid this cafe and go elsewhere as we often leave frustrated and regretting money spent.
24 Opinions
Highly recommended this place food came bang on time the driver was cool and food was bangin so order from here
1706 Opinions
Rude staff. Not helpful. Visited with family asked a simple question about how long the food would take and staff member just responded by saying you have to wait 20mins and probably proceeded to ask me if I waited that long. Did not enquire with kitchen and just walked off. Very rude and ruined the whole experience