Pepe's Piri Piri in Neath Port Talbot - Phone Number, Reservations, Reviews

Told to collect at 6:55pm, food not ready for another half an hour. Handed food at 7:24pm

had delivery to my workplace then had cheek to phone my work to ask me not to complain to just eat that parts of my order was missing.send the order correctly and I won't complain

lamb burger was burnt lacked salad

First time trying pepe's overall great experience. Food was lovely and fresh. Bit too spicy for my pallet. But i know what im working with next time i order. Kids chicken nugget meal bit pricey for just 3 nuggets. Delivery driver was a lovely lad.

Food was late by an hour from the original time the order was expected to be delivered. Forgotten the sauces again.

the app specified a time, however after I got there I had to wait a further 45 mins. The shop was extremely busy, so the delay was understandable. The app needs to specify a realistic time to avoid people waiting unnecessarily

orderd at 12 had a phonecall at 1 saying it will be 20 minutes late, half 2 still no show phoned up and asked for refund, refused to refund as it was on its way they said. waited until half 3 tried to phone again they keot rejecting my calls, had to go work at half 4 so never received my food. finally spoke to someone again, who refused to refund me as its on its way around 5oclock and was told I shouldn't have orderd if I was going out. it shouldn't take over 5 hours to deliver chicken.

always the best quality food and fantastic service.. we are regulars and they are always so friendly and food is always hot and extremely good.. rate this 10/10 favourite place of all time

first time ordered and wanna try this chick and rice the food is awesome with perfect temperature. Will definetly recommend to my friends.

Chips was soggy and chicken was burnt. Very disappointed

Amazing food as always. Loving the new limited edition BBQ sauce please keep it

food is not even here and its saying the enjoy ur food

Worst order we have had didn't listen to instructions

Placed my order at 21:24 and it arrived at 22:48. When it arrived all 4 dips had exploded covering the drinks cans. In a mixture of sweet chilli, garlic mayo and piripiri mayo x2. Very disappointing as the food was superb 👌🏻. Please improve your delivery service 👍🏻

Received wrong order missing items and when I phoned the shop I spoke to 2 different clueless people who couldn’t run a bath VERY RUDE

always fantastic food and fantastic delivery... definitely always 5⭐️ service

Ordered and paid then had to sit there and wait for 45 mins for my food

Like a Nando's service a little slow but tasty food

Pick up time 14:50. Sat in the shop waiting until 15:25. They hadn’t even started it. To top it off, given cans of Coke when ordering ‘large’.

piping hot and on time. Great meal

Missing items and what they did send was stone cold. I phoned them and they said they would phone back in 2 minutes and didn't bother. when I phoned again they rejected the call

Always hits the spot! 👌🏻 Love that you offer the veggie paneer option and corn on the cob side, unlike most other fast food places. Can’t fault it!

always delivering the goods will definitely be ordering again thank you

foods banging, need more drivers though everytime I oder it says 30 minutes. it's atleast an hour and half every time.

Absolutely devastated! My fiancé ordered two large meals for us, one large chicken strips meal and one large chicken and rice box meal. The chips were sent as medium and then instead of the chicken and rice box for myself I was sent what looks to be a quesadilla so now whilst my fiancé is eating I’m still starving and still haven’t heard back for a replacement meal or a refund after the manager told me he’d ring back in 10 minutes. I’m absolutely fuming!!

Delicious tasty and best local take out by far. Spice levels were bang on, grilled chicken was fresh and cooked beautifully.Service was excellent. Definitely ordering again, bravo Pepes 👏👏

food was bit cold but over fine also i asked for peri peri chips didnt deliver that

We’re regular customers and the food was great as usual. It was delivered really late and without an apology and when emptying the bags, half our order was missing. I’m still awaiting a refund. Won’t be back until it’s received I’m sorry to say as we love the food

Arrived hot and on time, will order again

lovely chicken melts in your mouth deffo worth ordering

I ordered on Uber eats at 15:11 and it did not arrive until 16:30, I ordered a hot and spicy quesadilla which was good nothing wrong with that, I also ordered a pasta la vista (paneer) which is a new item on their menu, I would not recommend anyone order this item as it was so greasy I couldn’t eat it, swimming in oil so much my pasta needed arm bands to survive, I rung up when my order was 20 minutes late and the person who answered was not helpful at all and just said “left two minutes ago” so i gave it another 10 minutes and rung up again, he still was not helpful and just said “it’ll be with you in two minutes”, he then said he would contact the delivery driver. Attached is also a photo of the receipt which looks like it is covered in oil and food.

Food is always amazing, really high quality and delicious. Unfortunately they seem to have a habit of marking the order as out for delivery as soon as the delivery window time hits, but it doesn't turn up, when you ring them and they tell you the driver is "just leaving". don't mark it out for delivery if it's not actually out for delivery. thankfully the food as mentioned, is always delicious (and hot thanks to the driver "just leaving" when you ring)

Food was hot and delivered on time

Food expected 7:05 then 7:10 then said it’s delivered 7:30 and it’s 7:50 and still nothing? Shocking

My bread was stale , limp lettuce , and cold , poor quality today which is strange as normally it’s beautiful

Absolutely terrible service tonight didn’t receive my burrito when I ordered a burrito meal, my food arrived late and was cold. Phoned the shop and was told a manager would get back to me in 20-30 mins no call back surprise surprise. Really disappointing I won’t be ordering from here again and I’ve ordered in the past but service has definitely gone downhill.

forgot my sons drink from his kids meal

Great food but, everything else was awful ! I placed a pickup order to be ready in 15 minutes - I turned up at the arranged time only to wait a total of 25 minutes.. even though it was meant to be ready on arrival!! Waiting to ask about my order, woman on the til ignored me - didn’t wanna know.. had to call a staff member for attention - not even sorry about it. Shocking. ** much better improvement past few visits - staff are much more polite

this place was disgusting. me and my friend went into pepes at 8:15 and ordered our food we both ordered the same meal (chicken nuggets , chips mozzarella dippers and a drink) we then proceeded to sit down and wait thinking it would be about 10-15 mins but i was wrong! we ended up getting our food at 8;45 PM 30 MINUTES LATER and there wasn’t even that many people in the restaurant!! may i also add when i sat down i remembered that i forgot to order my mozzarella dippers so i went back up and politely asked the women working behind the till if i could add them to my order ! she then proceeded to hand me just mozerella dippers and refused to give them to me with my meal i said “could i please have them with my meal when it comes” and she turned around and said “i’ll give them to u now” so i went back and sat down with just the mozzarella dippers (they were going cold may i add) and also my friend was still waiting on her food as well. when the food finally arrived after that stupid amount of time because who knew it would take 30 mins to make chicken nuggets and chips ? i could have just chucked them in my own air fryer which would have took about 10 mins i don’t know why i didn’t ! we then eat our food and my COLD mozzarella dippers! then they handed my friends pepsi to her with an extreme loose lid it was not on properly at all and she spilt it on the floor and that’s all they gave her was ONE TISSUE to clean it and it was a big spillage. and they didn’t even offer her a new drink after they had just gave her a drink with a loose lid? me and my friend then went up and asked for some ketchup and in a normal food place you would usually get given about 4 sashes of ketchup but no they gave me and my friend 1 sashe of ketchup which of course is gonna be enough for 5 chicken nuggets plus chips isn’t it. it’s ridiculous we should have got given a few amount of sauces. to sum this up in the best way possible is the service was shocking , workers were so so rude and were extremely slow. there was also one toliet in the place (a dirty toilet) , what if the restaurant had been very busy and there was only 1 toliet? absolutely disgusting.

Always way over the delivery time given, but I still always order again as food is lovely when it arrives.

Shame you have to spend so much for delivery

Chips didn’t come with peri peri salt as required. Not the first time this has happened. Can’t be that difficult to read surely

Thanks to the helpful people in the shop

I couldn’t eat it as I have intolerances and the note I made on my order was ignored! I’m very disappointed that they can’t follow simple instructions. What a waste of money.

Food was enjoyable, tasty and warm but we were let down with the delivery as it took 1hour and 50mins from ordering till it got delivered.

Forgot our chips with the order

excellent food, well cooked and exactly as ordered. have ordered a few times now and always happy with it

Pepe’s has lost a customer today the reason being after paying for extra sauce in our rice box but didn’t receive it. I then proceeded to walk to the counter and ask for more sauce but got refused after paying for it also it’s freezing cold inside not safe for children to sit down think twice about coming here

Was on time, food was in very good condition and delivery dude was really nice

Found loads of bones in my chicken ment to be boneless no with bone in burger

Not so good tonight, my hot chicken bag was split and leaked over my wife’s mild food as a result she couldn’t eat most of it as it was to spicy for her

The delivery was late food in turn was freezing and forgot the extras I ordered too!!!

Food was 1 hr and a half. Kept getting extended with no communication and was mostly cold on arrival. Tried cancelling in store but they said to contact you. Wish for full refund

Very slow and rude also dirty place to eat

first time I have had to complain, normally great service but this time nearly an hour late and food was almost cold, shame really.

Food never came. Tried to contact the place and the phone was switched off. Absolutely disgusting

Never had a bad experience in any Greg's shop...👍

Food quality is always good exceptional. Every time we’ve ordered for delivery, food is late. I had a notification that my order was out for delivery. 45 mins later, it hadn’t arrived. Contacted the restaurant to find it hadn’t left. Food was 40 minutes past the latest expected delivery - over 1.5 hours since I placed the order. As I said, food is 5/5 - top quality. It’s the speed of delivery which is disappointing.

The Food was delicious and I will absolutely be ordering more again!

Always great service and gorgeous food hence why I order every week from here.

Food tastes good, should have used multiple bags. Overfilled the one and sauce had leaked out everywhere. Delivery was late

The donkeys who work here are some of the most competent donkeys to walk this earth. Clearly can't tell the time. 20 minute wait means an hour. Then they lose your ticket so don't cook your order. Jus a whole absolute waste of time.

food was around hour and half late after I orderd it, cold fries cold food I will never order from here again 🤢

Didn’t arrive. Was told 3 times it was on the way, then told it wouldn’t leave for a further 30mins and had to cancel it.

Delivery was great, very polite! Lovely food!

Online said order on its way, food came 30mins later. Delivery driver confirmed 30 minutes as he had 6 other deliveries. Chips were pale and floppy. Wrap overcooked. Food was cold. Disaster

food is amazing as usual but also as usual its over an hour late.

Called in at 10:10pm only to be told they had sold out of chicken

awesome again today loads of sauce or lava as it should be called 👍👍👍🔥🥵👍

£40 worth of food freezing , burger bun is solid & didn’t receive ice cream I paid for

Food always great but their time keeping for delivery or collection is terrible.

We ordered 4 meals and all 4 portions of chips were missing. Tried calling the restaurant multiple times but no one answers 😕

We waited over an hour for food to be cooked, when it arrived it was late and was missing items, not happy

Food was delivered late, incorrect and cold

I didn’t get my chicken and cheese quesadilla and when I rang they didn’t answer for up to 10 minutes. Then they rang back after 5 minutes saying it’s on its way and I didn’t get it for another 45 minutes. So all I got to eat was chips. Awful

No food received and not answering

Orderd a family platter fries missing, wings missing just got chicken and rice.

Where is my meal? Still not arrived

Ordered from here many times and the food is always top notch. Unfortunately it seems they forgot our order this time around and it was uncharacteristically late (normally they are AT LEAST 10 minutes early). a let down this time but the food is still delicious.

Ordered on just eat for delivery, when the food arrived I noticed there was a burger and a sauce missing, rang the restaurant to complaint to be told can I ring back in 10 minutes because she needed to speak to her manager, meanwhile all the rest of the food we ordered was getting cold. 10 minutes later I rang back and spoke to someone else, first they tried to tell me that next time i order they will give the stuff I ordered this time for free because they couldn't deliver it tonight, when I said that's ridiculous I want it tonight they said they needed to speak to the manager and will ring me back in 10 minutes. Its now been over 2 hours, the food has gone cold and I haven't heard from the restaurant. The items we were missing came to £7, that's not something cheap to just not turn up. Absolutely appalling service, I definitely would not recommend to anyone!

Ordered on just eat for delivery, when the food arrived I noticed there was a burger and a sauce missing, rang the restaurant to complaint to be told can I ring back in 10 minutes because she needed to speak to her manager, meanwhile all the rest of the food we ordered was getting cold. 10 minutes later I rang back and spoke to someone else, first they tried to tell me that next time i order they will give the stuff I ordered this time for free because they couldn't deliver it tonight, when I said that's ridiculous I want it tonight they said they needed to speak to the manager and will ring me back in 10 minutes. Its now been over 2 hours, the food has gone cold and I haven't heard from the restaurant. The items we were missing came to £7, that's not something cheap to just not turn up. Absolutely appalling service, I definitely would not recommend to anyone!

2 and a half hours to come after ringing 4 times and being told it would be ten minutes twice and arrived stone cold!

lovely food, top quality ingredients!

Seemed expensive for what we had

Thanks for the excellent meals, delivery was quick and food was super tasty, fillet burgers are amazing! Fries and onion rings freshly cooked, hot and crispy. See you again soon!

Ordered double meat never came with dbl meat on the one rice box

Food was delicious, first time we ordered from there. Chips were outstanding.

Delivered late, and chips also missing

instead of readjusting the eta they mark it delivered on time when in fact was nearly 2 hours late. rang twice and was lied to. just be honest your food is great but work on the actual eta of deliveries so people know.

Food is bog standard service was slow due to them concentrating on delivery orders also wraps very small for the price they charge

we tried calling the restaurant a few times, after finally getting through the food arrived over an hour late. was delicious as always

Chips cold , wrap cold onions rings luke warm.. very poor

The food was fantastic 10/10 Friendly staff good food what else can you ask for 🧡💛

The food from pepes is always top quality! Me and my partner both agree it’s better than nandos by a long mile. We always have a full chicken hot and peri salt chips and the flavour of both are superb. Temperature of the food is always piping hot. Highly recommend and completely worth the price.

Food was excellent again but you didn't put the garlic dip in.

If you like your chicken spicy this is the place!

Food was ok after arriving over an hour late, no communication about late order until I had contacted the place. Despite having an update at 18:55 that the driver was en route the food didn't arrive until nearly 20:00.

Great food, need more drivers, tell you 45 minutes for delivery, average is around one hour 15 minutes.

foods banging, delivery is late always

foods amazing but delivery time is abysmal, late no matter what day you order on.