Pepe's in Manchester

Most of the food was good, just chips was cold

Food was not cooked properly and I was waiting for then 40 minutes extra when collecting time was confirmed

Always arrives hot, xl burgers are the best

food was cold and they didn't have my order it was missing an item I called them and spoken to them and the woman hung up the phone on me

Awful experience, waited a very long time once I ordered. Fries were practically cold, I threw them in the bin. Wrap was overcooked and hard in places, staff ignored me when I complained. Never going back, disgrace.

Long wait for food once ordered. Food was nearly cold (fries) and some overcooked (the wrap). Staff completely ignored me when I complained. Will never go back

Food took way over an hour to be delivered, food was stone cold, awful

Order was over an hour late. App said a driver was at the restaurant but when I called they said there was no driver. I went and picked up the food myself. The driver then came to my house and said “I picked up your order” asked for the code that I already messaged him and then smiled and laughed at me when I said he didn’t pick it up I did. I want a full refund as I have done the delivery drivers job for him and the restaurant provided extremely poor service.

I placed a £56 order through Just Eat with Pepe’s to treat the hardworking staff at our pharmacy and we got nothing. Not a single item. The app falsely claimed the food was “delivered,” but when I checked our CCTV cameras, no delivery driver came to the premises AT ALL. I immediately contacted Just Eat and Pepe’s to explain the situation. I told them I had video proof that no one turned up — but instead of fixing the issue, they both basically told me, “tough luck.” No refund, no replacement, no responsibility. Just a blanket “it says delivered” end of story. Absolutely shameful. What makes it worse is I’ve been ordering from Pepe’s for years, and this is how they treat loyal customers? I was polite on the phone, explained everything clearly, and even offered to send them the CCTV footage. Still, they refused to do anything about it. £56 completely gone. Staff left hungry. No accountability. No customer care. Just a total joke of a service. If you value your time, money, or sanity DO NOT ORDER from Pepe’s via Just Eat. If something goes wrong, you’ll be ignored, blamed, and left with nothing.

Delivery man was really friendly

Very well cooked peri peri chicken and taste was bang on. Will try other pepes too.

The delivery driver did not come directly and the food was cold as a consequence.

The meals are delicious and arrive hot. The service is good and fairly fast ✅

One meal has not come! The wing meal is not here after waiting for so long

Food is cold and waited over a hour for it

Very friendly staff and food was amazing and a clean building

The gravy was liquid and not at all good

Sweet corn was rearlly soggy and smelled threw it away

piping hot gorgeous food, excellent quality and portion sizes, never disappoints, lots of gorgeous chicken!

wrong items, cold food, got hung up on

Nothing was delivered and yet it says delivered

Very rough behaviour those guys are doing time pass in the kitchen we are waiting outside that’s is not good

This was the greatest place ever

Incredibly disappointed. Ordered for 6.40 to break our fast and the delivery time kept jumping back at least an hour. Rang the restaurant at 7 and a worker confirmed my order and told me he had given the order to driver 5mins ago. Rang again at 7.20

Food was cold and the peri mayo was missing

Always looks after me knows me regular menu ordering time it’s like we family. Highly recommend them

Food was amazing ! Very hot when delivered.

chick n rice box was beautiful first time i had it will be getting agsin better than most fast food and grilled good

Great experience because I have ordered some food and it's coming after 2 hours

Amazing food.. i dont no what you put in the chicken but its addictive 🙂

Just had the Chicken & Rice Meal Box from Pepe’s Piri Piri, and it was absolutely delicious! The chicken was perfectly cooked—juicy, well-seasoned, and packed with flavor. The rice was a great complement, seasoned just right and not too dry. What really stood out was the amazing staff—friendly, welcoming, and super efficient. They made the experience even better with their great service. Definitely recommend Pepe’s for a tasty and satisfying meal. Will be coming back for more! 🔥🍗

Great peri peri and always delivered on time

Chicken not the same no more it's always slimy the chips were decent tho

First time ordering here, and they got my order wrong, and the portions that they give you is horrendous you may aswell get a happy meal, for the price you pay you are being absolutely robbed

Active experience love the food

Love the food! Amazing customer service! Super fast and succulent flavours! Love you pepe’s. 🙏🏾

Very Delicious food and also service is very good

All staff are lovely, food is always quality and delicious

Undercooked chicken and not the first time this has happened. Took one bite and it went in the bin. Will not be going back.

Too tinny still feel hungry spend 13£ For 🍚

Excellent service by the driver. Prompt and professional

beautiful, fresh food, the chicken is tender and tasty and always get everything right, never disappointed ordering from there. great food

The food was cold and it was stuffed in the pack which made the taste and quality of it very bad that we threw it away and could not eat it.

Best pepe's ever as compared to other branches....very quick fresh and good staff. Cheers guys

Amazing food,amazing customer service

10 times better than rusholme pepe’s

Good quality of halal food and excellent service 😊

Chicken and rice with garlic mayo is the best

This was my first time to try pepe's and it was above my expectations food was really nice thanks guys.

Food quality was very poor fully dipped in sauce wings were soo small I laughed when i saw them really disappointed to be honest Driver didn’t have hot bag n food was cold specially chips it was rush hour i can understand but he should have hot bag

It's a excellent restaurant with good staff and food too

Ordered on pepe’s app for collection and I was running a bit late but my food was still piping hot and tasted very delicious.

Came with my family service was amazing and food was fresh and perfect.

Terrible Experience – Pepes is a Complete Disaster I had an awful experience with Pepes on Saturday, 23rd November 2024. I placed an order at 8:00 PM, and it was nothing short of a circus. Half of my food arrived, but the rest didn’t come until 9:30 PM – nearly an hour and a half later – after they completely failed to send it out the first time. The staff had no idea what they were doing. Every time I called, I spoke to a different person who gave me conflicting information. Some claimed the food had already been sent out, while others said it hadn’t. It felt like no one was in charge, and no one cared enough to resolve the issue. On top of that, they kept calling me, saying a driver was there, then wasn’t, and back and forth like that multiple times. When I finally spoke to the drivers, it turned out they were there, but Pepes just couldn’t get their act together. To make matters worse, when I finally managed to speak to the manager, they were incredibly rude, made an offensive remark, and then hung up on me. The level of unprofessionalism was shocking. Pepes wasted my evening with their poor service, lack of communication, and complete incompetence. I will never order from them again, and I strongly recommend avoiding this place.

I never received my food, terrible service

delivery driver was very rude. so I won't be using this again.

They waste time of delivery man. Maximum time is late. Stuff is also too slow.

My order never got delivered. Where is my delivery?? the app is stating the food has been delivered I phoned the restaurant up and they have said it’s not their driver. It’s a Just Eat driver. It never got delivered to my house. Whereabouts is my food?

This wasn’t expected from pepes tasty was not good missing item

I am a regular customer and placed an order. There was a glitch with the just eat app. I am disabled and live with my 10 year old boy. I cannot travel on my own and house bound. I called the restuarant and asked where my order was. I was told they couldn’t deliver and that I contact just eat to arrange delivery. The restaurant took the full amount of some £26 and stated that I had collected my food when this was not the case. Just eat said they could not refund. I would not order from this restaurant.

Ranpreet was good.. excellent service

Very poor service They kept telling us to wait and it was raining my little cousin asked for no sauce and they still gave him some and he was allergic really poor please avoid If you care about your health and well being please avoid There were always flies flying around in the kitchen where the food was made and was mingling around in the food messed our order up Waiting time was around 45 mins for one simple order Very rude staff

Very disappointed with delivery time as it arrived 23 mins later than expected and the chips is cold and the order is wrong i ordered tender strips but wings arrived instead

People working there are all immature and conservative. They don,t know how to behave the Uber Rider or Deliveroo Rider. They are narrow minded and inexperienced people.

Amazing, if you go later they give you more. People are lovely and I get the chicken and cheese quesadilla everytime and I’ve never ever been disappointed. I tell all my friends to go here

Fresh food but gave us all a stomach bug!!

Amazing service, lovely, tasty food would definitely order from them again!!

Fast food great service friendly staff

Spent over £30 and items were missing

Food is v delicious love the spicy rice and juicy chicken their food is amazing recommended 💯

Wait over 1.30hr and the food is very cold and I ring the restaurant times is coming to you 5min or 10min.

Very bad service or staff very rude boy black shirt

Absolutely amazing food was cooked to perfection and staff was very welcoming Great service Would highly recommend definitely one of the best Pepe’s

I’ve Had the extra hot rice box a couple of times now and all I can say is it comes in a surprisingly filling portion. Perfect most of the time, just rarely a bit off. Other than I would totally recommend it. 👏🏼

I have ordered just one chicken burrito here and it comes with full of rice, and very few chicken and beans. Worst burrito I have ever had. Obviously chef doesn’t know how to make one. Very bad taste.

Food wasn’t as good as expected, unfortunately

would rate this a 4.5/4.75 but only option for 4 or 5 hence my rating nice clean place, friendly staff, top quality food

Loved Peri Peri Chicken and Spicy Rice with Peri Peri Fries.

chicken and rice was phenomenal today. very juicy and fresh and all instructions were followed!

Fries poweder absolutely good loved it

This is one of the best food i have tried from a fast food chain… they have grilled chicken which takes really amazing. Instead of deep fried in oils, this is a better option for anyone who cares for healthy options. Food tastes really good and you get a good quantity of items on a reasonable price. Enjoy your meals. Recommended.

Absolutely will not be ordering from here again!! Food was an hr late and when I rang up to find out where my food was there was no apology whatsoever all I got told was he’s stuck in traffic. Food arrived Cold!! The garlic sauce was all in the bag so that was everywhere! Delivery guy looked at me like I had stolen his wallet with no sorry for being late or anything. Didn’t even finish the food

Terrible service. The staff is too slow. It took them 35 minutes to give me an order placed on Uber for a customer, and they weren't even busy. Cannot handle pressure or anything, they need to be fired and need to hire better staff. Slow and incompetent, time wasting non-english speaking idiots.

Ordered a quarter chicken came out raw

This was not cooked to perfection

Good to finally see halal certificate! I now will change from 1 star to 4. 👍

Nice atmosphere for anyone wants to dine in and easily accessible anyone wants to place an order via online. Very good customer service food delicious with decent price.

Ordered a home delivery yesterday, the burger I had was an absolute delight! From the juicy patty to the perfectly toasted bun, every bite was bursting with flavor. The toppings were fresh and added a delightful crunch, while the cheese melted just right. It was the epitome of a satisfying meal, leaving me eagerly anticipating my next visit to indulge in another one of those delicious peri peri burgers. And hot wings were 2nd to none.

Very slow service and lazy stuff 😏

I love this Pepe’s my favourite 😍

Food is so delicious! Way better than Nando’s!

Food is ok but ridiculously expensive for the portion sizes for a takeaway. Wings were pink inside & inedible. Tried to send pic on justeat but they can’t manage this online apparently so a waste of money for that portion.

I have ordered pepes wings today and i got very pathetic food. The wings was looks like very hortible not properly cooked and some are burned too much. I paid around 7 pound for the wings and it look like only 5 bones.

Foiod was 30 mins late,cold and chicken was like rubber,got jaw ache chewing it and gave up. Don't waste your money.

Simple order, hot and lemon XL and quesadilla. The burger and quesadilla both were tasteless and had no sauce or taste. Not sure how hard it is to actually put the hot and lemon sauce on the chicken. Disappointing

ordered 3 large meals from here and when the food was delivered the portions of fries were missing so phoned the store and was called a lier by the women in the store awful service!

Food very nice and fresh as usual. Delivery driver very friendly.

Like seriously how is this nearly £4 can u justify this please

I saw one person in reviews saying it’s not halal but I’m very regular customer there and I’m sure it’s halal first because it’s franchise takeaway and all Pepe’s inside and outside UK is Halal. Second I asked them for the certificate they showed me and even showed my their suppliers list which were all Halal so please stop giving fake reviews which might falsely affect other people. Plus the food quality and service is always spot on.

Order Number FE9E0 I ordered 2 things from Pepe's a chicken burger and a extra hot whole chicken. Both were tasteless and not spicy at all. I didn't receive any sauce, though that's a given and a complementary product. To be honest, I was shocked when opening the bag, I didn't know if I ordered from Pepe's or McDonald's? The state of that burger was unbelievable, it looked like something from the saver menu from McDonald's. The chicken on the other hand was supposed to be extra hot but was tasteless. I called up only to be denied of any help and was blamed instead. No help was given and the person on the phone was showing cleverness.