Based on 283 opinions finded in 2 websites
Based on 283 opinions finded in 2 websites
Opinions
Horrendous yet again. This place has gone downhill. BBQ Spare Ribs no meat all bone. King Prawn Chow Mein way over cooked. Just a clump of inedible noodles Prawns were pure white, full of water and tasteless. Never touched a Wok. Nothing else in the Chow Mein. King Prawn Curry again pure white water filled prawns and tasteless. Yet again the lot went in the bin. Waste of 30 quid. Never again. Spoke with owner on this and he suggested that I had found somewhere else instead and also hi end takeaways in Edinburgh. Wanted me to reorder at a discount price Seriously? Don't order friends he knows he's ripping us off Shocking.
Stevie D . 2024-10-31
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Ordered a delivery, came very quickly, Delivery driver was friendly, food amazing, this will be my regular from now on 5*
robert charlton . 2024-09-26
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My regular (and frequent) go to Chinese take away! Usually quiet if you fancy a dine in meal.
Paul . 2024-08-30
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Not sure how anyone can knock the food here, never had a bad meal. Server's could be a little more attentive and not just hang around the bar chatting, apart form that no complaints!
Colin Lusted . 2024-08-23
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Me and my partner have lived in the Bay for a year and a half and have always had takeaways from here. Sometimes it's a hit and miss but last night we decided this time to go out for a wee meal as we live close by. This place is truly amazing. We were shocked at the quality of food. This is honestly the best Chinese meal we have ever eaten. When you dine inside the restaurant it is totally different to getting the food delivered to your home. This is our new favourite date night spot. Thank you so much!!
Cairney Crannage . 2024-08-05
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Got the food and it was absolutely disgusting for the price of it we payed £51 for food and it came and was tasteless and soggy we phoned up and lady was rude to us on the phone and hung up on us I would not recommend this for anyone we wanted 30 minutes when we got told it was 10 minutes away and half of it ended up in the bin as it was not good chicken was rock solid had to pull it apart to try eat it the kids wouldn’t eat it and now have to get somewhere else to eat after sending a lot of money
Ciara Gardner . 2024-07-21
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i have never tried this place before and i got it recommended. i ordered crispy shredded chicken, chow main and curly fries. the chicken was brick solid very tasteless and no colour to it, the chow main was also very bland and no flavour to it. ALL the food was stone cold. when i phoned to tell them the woman on the phone was so disrespectful and the tone of voice for a worker is very terrible, she then hung up the phone mid phone call. i then phoned back and she said if we come along to the restaurant she would replace one meal. waste of £51, WONT BE ORDERING AGAIN AND DONT RECOMMEND,
Olivia M . 2024-07-21
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Was told food had left the shop and 30 minutes later wasn’t still here. Food was soggy, cold and tasteless. When the shop was contacted the woman was very rude and refused to even listen to our complaint. Food was awful and overpriced. Last was rude on the phone and refused to listen to our complaint.
Jillian Mcgregor . 2024-07-21
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Received my order through delivery and the driver was pretty rude, handed me my box without a word and walked off back to his car glad I never gave him the tip I was pulling out my pocket for him this is the 1st and last time I'll eat from here, I ordered a Chinese munchies box The amount of crispy chicken that had no chicken in it was unbelievable, you would honestly think there was a chicken shortage. The ribs.......1 rib cut into 5 pieces contained more fat than actual meat🤦. Such a let down especially what this place charge for there food. If this is what they are serving then I won't be surprised to see plenty more negative reviews.
Adam Comiskey . 2024-06-10
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Had my first takeaway from place last night oozed quality through and through. Delicious
Steven Mcculloch . 2024-04-22
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I can only comment on the take-away service. Great value for money, ready bang on time to collect. Charming staff, superb food.
David C . 2024-04-19
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Great fresh tasty food with large portions. Friendly service and relaxing atmosphere.
Steven Page . 2024-04-19
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A hidden gem. Driven past many, many times, but we've never been in - until now. Great food. It is really nicely decorated inside. Friendly staff and good service. They clearly do take out too, so we will be ordering from there in the future, too.
Stephen Cook (Steve) . 2024-04-14
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We moved to Dalgety Bay, just over a month ago. We have had 4 takeaways from the Peony Inn since then and have really enjoyed every meal. We have tried ordering different items from the wide menu every time and none of them have disappointed. Dim Sum and different fried rices in particular have been excellent. No hesitation in recommending this restaurant for anyone looking for great Chinese food.
Gary Dowell . 2024-04-05
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Arrived at 4.45, restaurant which was empty apart from a few people picking up takeaways. My niece ordered the steamed buns for starter which we were advised takes 25 minutes, which we were fine with. Despite being the first table to order we waited at least 45 minutes on the starters. Two came and we waited another 10 minutes on the other two. After starters were cleared I would say we waited another 40 minutes on the main. They seemed to serve various tables part of their meals randomly instead of just serving/completing one table at a time. The table next to us got two mains put down then waited around 15 minutes on rice, plates and the other mains. During this time I seen loads of takeaways going out. It seemed these took priority over the restaurant. There was also only one waiter working. Could not fault the food but the time waiting and way they served the tables were not ideal.
saraanderson9 . 2024-03-11
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Great food, Great service. I get a take-away from here at least once a week and sit-in very couple months and haven't had a bad one ever! We've also been in on Xmas day the last 2 years and it's all ways great! The staff are wonderful. Would highly recommend.
ANDY S . 2024-03-06
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Fantastic food. Keenly priced. Staff very friendly
Pete Jones . 2024-01-28
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Great food in a comfortable restaurant.
Ray Fleming . 2024-01-06
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Been coming here for years, great service, food is amazing, good choice of wines. On par with price with other establishments.
eliotdonn01 . 2024-01-04
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Waiting staff seemed lovely but completely out of their depth. The place needed a deep clean and was verging on being unhygienic. Food was pretty average and nothing I'd come back for. Disappointed as this is literally the only Chinese restaurant within a four village radius. We'll be driving into Edinburgh going forward. Avoid.
Jak Reid-Matharu . 2024-01-01
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I ordered sweet and spur Cantonese style it was okay. I ordered egg fried rice got plain rice noticed that's a regular complaint also ordered salt and pepper chips and got curly fries I called and they said that is there chips curly fries aren't normal chips and I know alot of people will agree with me on that its just weird too me 😅
Amanda Obyrne . 2023-12-07
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Eating in, the food is freshly cooked and delicious! Would highly recommend the lemon chicken and the salt and chilli wings.
rebecca neilson . 2023-11-25
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Great food! Huge portions. Loved the salt n chilli chips. Very helpful and polite staff. Decor is a bit dated and the car park could use a clean but don't let that detract from the food. Hidden gem to anyone staying from out of town, like me.
aidan hunton . 2023-11-13
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We had Spring Rolls, Peking Spare Ribs and Chicken Fried Rice...absolutely delish. Would highly recommend.
Dave Reynolds . 2023-10-16
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Good food. Friendly service, clean.
Bob Parry . 2023-09-25
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Excellent food and substantial portion sizes. Tends to be a bit quiet with not a lot of atmosphere. Decor is how Chinese restaurants were a couple of decades ago.
Brian Sharp . 2023-07-18
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Ordered takeaway. Not really authentic. The food was too oily
Cynthia Quek . 2023-07-03
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Plenty great food,staff friendly, good quality and price.🤠
Phill Tebbutt . 2023-07-03
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Fantastic food and excellent service
Alex Parma . 2023-06-24
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Ordered take away and did not disappoint. Reason for 4 stars is we ordered few months back and felt the food was much on a different level. Not sure if expectations were high or change of cook but still really nice.
Paul Heron . 2023-06-21
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Eaten here lots of times before but we no longer live in Scotland, so excited to go again after two years away. Food much lower standard, thin almost empty spring rolls and ribs that are mostly bone and gristle. However, by far the worst deterioration is the standard of cleanliness; the floor looked as if someone had walked food all over it then ground it in and whilst there were five servers (two smart ladies, two young girls and a man) one, the man, had on black trousers that were so stained and filthy looked as if he’s worn them for months, dirty pockets and stains all around the front (not simply one night’s stains, ingrained dirt) it made me feel queasy every time he walked by. The place - and waiter - needs a very very deep clean, we now hate to ponder what the bits we don’t see might look like. Don’t think we will return.
claudiaWirral . 2023-06-10
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Regular customer and the food here is generally very good.. however... Twice and order has been wrong..ie the latest... Chicken fried rice,2 curry sauce and prawn crackers ordered.. £19.56 taken... Got home and the rice was plain instead... When you phone to explain it seems to be there's never a sorry or apologies.. it was if you want corrected you have to pay as it's been billed wrong.. in the car back round to correct and a bill for £27.00... stated the price seemed high for what was ordered only to be told we've upped our prices. Shame... Won't be returning and now understand why the resteraunt is so empty at times.
K Duncan . 2023-05-26
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Food was excellent, alcoholic drink expensive. Friendly service. Pretty quiet when we were in (17:30 ish) but phone orders were constant. Definitely a popular venue.
Charlie Thornton . 2023-05-24
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Yet again, standards are set. Lovely food, good value. Recommended siu mae steamed starter, hot and sour soup, any curry , sizzling plates or chow meins. Thoroughly enjoyed
Red A . 2023-05-16
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Whilst the food is delicious the hike in prices is just ridiculous. 30% increase from 6 weeks ago is absolutely not on. We will not be ordering a takeaway again
Susan Carter . 2023-04-26
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A beautiful evening meal we had with family here, compliments to the staff who were lovely. A very comfortable environment, well priced and some of the wines offered at very good prices, we certainly would go back, previously we have only used for takeaway but it was an absolute pleasure to dine in there lovely restaurant situated just on the east side of town.
chris m . 2023-03-14
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Nice family business with friendly staff.
David Stocks . 2023-02-22
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We decided to visit here for Valentine's night as it was a work night too. The food was very good. We will be back
Sandra Henderson . 2023-02-20
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Absolutely brilliant service and food but they do have to get a new high chair as no middle strap and my grandson fell straight through it
Monique Hickey . 2023-02-18
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I have often ordered a Chinese takeaway from Peony Inn in Dalgety Bay and I can't recommend it enough. I always order the egg friend rice and curry sauce and I can never fault how tasty and fresh it is! The portion size of chips is amazing that you only need to order one portion between two people because otherwise you'd be struggling to finish it all. It's the best Chinese takeaway in the local area in my opinion!
CatLReviewsX . 2023-01-31
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Hi I have just received my order after 2 hours. It was not warm and the prawns and spring rolls were soggy when they should have been crispy. I have eaten it but not happy. We had to heat it up in the microwave. If I had not waited this long I would have sent it back. I will not be using restaurant again I phoned them twice and asked what was happening and could hear them in the background saying don’t know don’t know. Nobody had a clue what was going on. Total shambles.
purdie2010 . 2023-01-28
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Best chilled Christmas Dinner for years! So much food! 💖
Heather Hutchison-Cockburn . 2022-12-25
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Staff are awesome, delivery is hot and fast with friendly and nice drivers, food is devine!!! Best in fife xxx
Paul Anderson (TowelieBan) . 2022-12-16
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Staff where excellent nothing was too much trouble. We had some people with disabilities and no request was too much for the staff..
William Shaw . 2022-11-17
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have eaten both in and takeaway, great food and friendly customer service, hidden gem. portions are big and plenty of meat in portions.
Broomhall1 . 2022-10-30
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Peony Inn was recommended by the Dalgety Bay hotelier during our stay. We visited last night. Don’t judge a book by its cover, behind the worn facade lies a little gem! We were attentively looked after all evening by a delightful Chinese lady who ensured we had a lovely evening. The meal we had is the best Chinese food we have had in years, delicious, authentic and piping hot. We had a bottle of the very reasonably priced Pinot Grigio Rose which went very well with he wonderful flavours of the food. I cannot recommend this lovely little restaurant highly enough, if you are in the area and are looking for delicious, authentic Chinese food absolutely look no further and make your way to a warm welcome at The Peony Inn. Next time I’m up in Scotland we will definitely be back Xièxiè nǐ
piphas . 2022-09-15
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Easily had 50+ takeaways from here over the years. Every single time has been spot on. Great food, good portion control, always quick from ordering to collection and never an item missing. Keep up the great work
Michael Edwards . 2022-09-05
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Fantastic Chinese restaurant. Staff were lovely and service was spot on. Food was excellent, especially the lamb in oyster sauce and the beef chinese style with onions. Peony Inn is the only good sit in Chinese in the Dunfermline area.
TravellingFifer7 . 2022-08-20
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Best Chinese I have had in a long time food was very good .
Elizabeth Aitken . 2022-07-05
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In for a meal, went for the set meal for 2 and hand on heart, food was superb. Staff are as always very friendly and polite and the place was spotless.
Mark Todd . 2022-07-01
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Doesn’t look much from the outside, and actually well hidden, but this restaurant felt authentic inside and the food was some of the best Chinese I’ve ever had. Highly recommend the Szechwan, really good. Our waiter seemed rushed, but it appeared he was doing everything himself, and doing a good job. Would visit again, highly recommended
jegehubb . 2022-06-30
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Everyone enjoyed their meal. Food was excellent portion sizes were good on the whole and the children's options were good too. I do think main meal prices are very expensive - to charge over £4 for a single portion of rice is hard to fathom over and above the main dish price.
JP Walker . 2022-06-09
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Arrived with empty tummies and left with sore ones. Starter was decent but main dishes were bland and all tasted the same, simply drowned in sauce and tasteless. When shared our concern with staff a member of management came out and just simply wasn't listening and dismissed our opinion and disappointment in the food. Lacking empathy and customer service. No reflection on the bill and moved on to continue serving others. We paid in full for a awful meal and left. Will not be returning or recommending this restaurant.
Anita Kynoch . 2022-05-02
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Travelling to John o groats we had a stop in Dalgety bay … the food came piping hot and was very tasty .. ordered as a takeout and was ready in 15 mins … no complaints here
robcH4548AK . 2022-04-13
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Really nice food and friendly staff
Ryan Frampton . 2022-03-31
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My wife and I had a meal in the restaurant one evening just for a change, rather than simply ordering a takeout for collection or delivery. We both liked the extra choice you get in terms of menu items when you order as a sit in. There are also plenty of vegetarian options. It was a Wednesday evening and the place was empty! We pretty much had the whole restaurant to ourselves. We got excellent service from the friendly staff and we thoroughly enjoyed our meals in a quiet, calming atmosphere. We ordered a bottle of house Prosecco, starters, mains, and some of the delicious desserts and it came to around £68. I have to say that the food is tastier when it is served at a table, freshly cooked with the tea light food warmer to keep things hot.
Mark du Toit . 2022-03-29
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Great takeaway but even better if you dine in
Ben Craigie-Sharland . 2022-03-22
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Food Is nice and service is excellent.
D G . 2022-03-03
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Had a lovely tasty meal here. As a vegetarian I sometimes find Chinese menus don't have much on offer but The Peony had a good selection. Service was very good and the dessert menu was tempting too. For a main course with a glass of wine and a dessert my friend and I paid £46.00 between us.
Barbara Maver . 2022-02-01
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Best Chinese food I have had in a long time. Clean and lovely decor.
Andy Carpenter . 2022-01-24
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First time used this place nice meal sat in friendly warm welcome Will be back and would recommend based on our experience
Will H . 2022-01-07
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I was very disappointed, after paying over £100 for my order for Xmas day order that was pre-booked 2 weeks in advance to take some of the stress out of Xmas day cooking, my order was an hour and a half late,I was missing items that I had ordered, everything was stone cold despite when I arrived to pick my order up that the person said they where just bagging my food up, tried to call them to get it all rectified and could not get through to them, needless to say Xmas day became a disaster, all the stress I tried to avoid came, normally they are good but tbh after this I won't be going back
liamtU1868MI . 2021-12-31
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Well firstly I was in two minds to write a review however let’s just say I’m so glad I had Snacks in I’m so disappointed and it was a shame as it’s always been amazing let’s start with the food everything was cold and I mean everything the dim sum was raw the soup tasted horrid and went like jelly as it was cold the rice was white and stuck together the satay was disgusting with honey like sauce poured over it and mushrooms in it the mussels were good but with only 2 in the tray the chicken was good but cold the beef was not up to the standard I expected the noodles were congealed together food was missing the spring rolls were swimming in fat and soggy for paying over 100 pound it was a waste of money with most of it going in the bin which I never thought I’d say as I’ve always had leftovers and enjoyed the countless times I’ve been .. also our dinner was booked and paid for for 2.30 and it was hours late …
heatherkT2182YC . 2021-12-26
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I ordered from here for Xmas day as I wanted a stress free Xmas dinner, instead my order was 1h 25min later than was ordered for and absolutely everything was stone, which was surprising as they where just bagging it up when I got their to collect it, I spent a small fortune and wasn't expecting this to happen, I have been here before and never had any issues but this has put me off coming again
Liam Temple . 2021-12-25
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Ordered delivery for Xmas day at 3pm . After 3 calls to hasten dely it arrived at 4.55pm. To add insult to injury they sent boiled not fried rice the sweet sour chicken was burnt more like tikka. The sauce was disgusting. The duck in orange sauce was chewy and skin left on . Avoid. Wasted Christmas day worst chinese ever !
Fiona JE . 2021-12-25
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The food was par. Nothing special but not bad. Staff are friendly but the way plates and cutlery are dropped onto the table is quite unprofessional. The atmosphere of the restaurant is quite nice but for what you're paying, it is just takeaway food put onto the plate. I really want to see this restaurant improve going forward.
Thomas Petiau . 2021-12-23
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We opted for 2 flexi meal takeaways which offered excellent value for money. We ordered by telephone and food was ready to collect within 15 minutes. Good sized portions and food was delicious.
Jerusalemslot . 2021-09-22
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Best take away in Dunfermline area by far the food is delicious and every meal we have had is superb The food is always delivered in good time or pick up is very easy and not too far away
Bevfly . 2021-08-15
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Order for pick up at 18:10, told 30-40mins, went down at 18:45 and told a couple of mins. Stood outside till 19:15! Don’t mind it being late but don’t tell me a couple of mins and it’s actually 25 mins late. Food was good.
Steve Johnstone . 2021-05-09
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Receptionist is funny and honest. Much appreciated.
Stephanie Macdonald . 2021-04-24
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Just had a takeaway for there today , Simons kitchen was taken over by another company and had a meal by the new cooks last week , it wasn’t very good so I had to look for another Chinese takeaway, just by chance I found Peony Inn on google , phone and ordered ,, not knowing if the meal would taste good ,,, wow what a hidden gem it was just as good if not better than Simon’s kitchen ,, now this is my go to Chinese absolutely fabulous meal.
Mega Megaworld . 2021-02-19
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Always polite, food good, range pretty much as you would expect. Order by phone or by self, collect or deliver
Colin Ramsay . 2021-01-04
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Just ordered for the first time and I'm not happy, ordered sweet and sour king prawns in batter and chips. Batter was so soggy that the batter just slipped of the prawn and chips were cold. Heard good reviews for here but meal was so disappointing I will not be ordering any time soon. Called to complain but the gentleman didn't seemed bothered and stated that I should have gone to collect it myself as he would have expected moisture to get to prawns causing them to look how they did. VERT POOR!!!!
Susan Hume . 2020-12-28
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We order from here at least once a week and can honestly say we are never disappointed. The staff are always so friendly on the phone.The delivery drivers are always prompt and friendly,and the food is gorgeous. Highly recommend the Singapore vermicelli and the deep fried shredded beef with sweet & chilli sauce. On weekends they tend to get very busy but the staff always give you an idea of how long it will be and it’s worth the wait!
jens354 . 2020-12-13
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Amazing food, service is very efficient and staff are always great!
Lisa Donald . 2020-11-27
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Wait time far too long. First time here and probably my last time here. Recommended by a friend but unfortunately my experience wasn’t that great. Walked in to place an order for takeaway. Usually any other takeaway you would get your meal within 20 minutes. Without no exaggeration, I waited just over a hour in this place for a takeaway!!!! More fool me. Twice spoke to staff to get an update on progress of order, was promised it was in kitchen and will be ready very shortly. The staff are focussed on preparing orders for their delivery staff and walk ins are very much least prioritised. The food was just average, wasn’t great but wasn’t bad either. Wasn’t that impressed overall to be honest. The overall experience was poor. Prawn crackers were nice.
vanilla95 . 2020-11-21
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Peony Inn is without a doubt one of my favourite places to order food from. The egg fried rice & curry sauce and chips & curry sauce are always delicious. I would highly recommend trying here if you haven't already!! I've never eaten in the restaurant so can't comment on that but definitely recommend the food from my takeaways.
CLReviews2020 . 2020-11-04
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Delicious meal. Staff friendly and welcoming. Great socially distancing restaurant. Highly recommend it
Jacqui Laurie . 2020-08-26
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We've eaten here a few times now as a family and have never been remotely disappointed. The food is clearly freshly prepared, tasty and the portions are, well, let's just say, we've never managed to eat everything yet. Can't comment on the sweet menu because weve always been too well fed to order anything from it.Easy to access, easy to park, friendly staff and great scran. Not much else to say apart from "try it" we don't think you'll rehave any regrets
A1489IIandrews . 2020-03-05
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We spent 64 pounds on the worst meal we have ever had never use this takeaway ever ever again heather cherry
James Cherry . 2020-02-15
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The best Chinese restaurant around!
Leanne Johnston . 2020-01-27
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After ordering some wonderful meals by phone, we decided to go and eat there. Again, impressed – service was good, food is great, and on the surface the restaurant is clean and tidy, BUT if look more closely… The first photo I’m posting is of the door that leads to the kitchen, and what you’re seeing is a build-up of dirt that has been there a very long while. My imagination does not want to go further into their kitchens – I’ve seen the state of the toilets. I pretty much stuck to the floor. My sister sent them that photo along with some of the others she’d taken in October last year. She praised their food, but politely suggested that they give the place a deep clean – she didn’t get a reply, so I said I’d go back in a couple of months to see if they’d at least taken her advice on board. I've been back now, and I'm attached a mix of photos from both of those visits. They obviously have no respect for their customers.
Nicki T . 2020-01-15
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Had a nice meal here just before Christmas. The restaurant was quite quiet but comfortable. The waitress put an extra heater beside us. I enjoyed the food.
christine thompson . 2020-01-14
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Nice place, really good food. Friendly staff. Portions were quite big. Can't say anything bad about it. We came here for a meal while staying at one of the B&Bs.
Weronika Ridley . 2019-12-15
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Best Chinese I know about at the moment, the food is outstanding. one tip would be the food tastes a lot better when sitting down for a meal rather than a take out. I'd just put this down to it be right out of the kitchen. takeout is still lovely though.
John Mitchell . 2019-11-17
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One of my favourite places to eat in or takeaway. Sit In is always great, friendly staff, amazing fresh cooked chinese food and great prices
Paul David . 2019-11-09
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Hats off to the Peony. You get the award for the most time taken for a meal to arrive. I gave up after 2 1/2 hours wait. Was fairly impressed with the level of Bull from the place as well. Outstanding effort at taking the piss out of someone.
RoccoDog1972 . 2019-11-03
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We had really nice food here and cannot fault the service. The place is like stepping back in time but it just needs a clean. Looks to me like they do more takeaways than dining in and you can see why. Think we would just go for a takeaway next time. Very good tasty food.
NeilPuddy . 2019-09-24
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Dropped in to The Peony Inn as it is one of the few Chinese restaurants still offering a table service in this area. The decor is pretty tired, 1970s raised pattern washable wall paper, a lot of marks on the walls beside the tables of indistinct origin, chairs with red satin covers with large bows on the back, a tiddling illuminated fountain as you entered ..... I think you are getting the idea. The staff are friendly and the car park ample to park the car off the road. I did look at the menu on line before our visit and it seemed pretty average and prices were also average. DO NOT go by the online menu prices. Prices in the place, to sit in are a good 4 pounds per dish more than shown on line. For a quite common ordinary Chinese dish, beef with black bean sauce, chicken curry etc, they are charging 9.50 when you could get these for around 5.50 in a take away. The rice dishes are around 10.50...... yes that is what you have to pay if you want rice with your main. It is a decent portion, but still way off the scale for rice. Spring roles are 3.80 ish but you do get two. Tough luck if you only want one and nobody fancies sharing. The dishes were cooked to the 70´s requirements, high in salt, meats were very tender, vegetables were crisp, sauces were gloopy and monosodium laced and there was nothing of note. The wine list seemed to be a bargain at 3.90 for a 175ml glass. In all, the food was OK, just OK, but I think they are kidding themselves on price for what they offer, in the current surroundings. If you can remember an average weekend in the 1970´s, then just pretend it is Friday. You went out to the pub at 7pm and it is now closing time and you are hungry, so you and your pals decant to the local Chinese for some nosh. If you can hold that nostalgic image, then you might find it OK. The Peony is really a throw back to the 70s, without the glitter, tank tops, feathered hair and tartan scarves.
LesleyM1461 . 2019-09-15
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Just had takeaway. Special fried rice tasteless.,verry disappointed.
Family Man . 2019-08-30
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Lovely food, nice setting, very quick service!
Gillian David . 2019-08-28
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28th August just after 7pmOrdered a honey chilli chicken with fried rice to take away. Very very disappointing!!The honey chilli chicken did not taste fresh! (unlike many many other times)Quantity was at least cut by a quarter! (Probably just as well!)Very very disappointed
PLAINTALKING9 . 2019-08-28
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Went for dinner tonight.There was 9 of us.The 2 staff where fine but the 2 women (managers) very rude.Starters came out at different times.Mains came out at different times.They forgot the fried rice.Wish they hadn't brought it.Very salty couldn't eat it.Very rude when told them.Swearing coming out the kitchen.Had to help our self to cutlery.Very rude to their staff.Total shambles.
Diane Clark . 2019-08-25
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My wife and I live in Yorkshire so we only visit the Peony a few times a year at most when up here visiting family, but it is always something we really look forward to. Last night was no exception, the food was superb as always and the staff very friendly and helpful. We had a large table near us with a group who seemed to be unhappy with everything but then insisted on taking all their uneaten food away with them and were extremely awkward and disrespectful to the staff (it looked like they were just angling for a free meal to us!). Despite that the staff remained totally professional and our experience was not compromised in any way. We felt so sorry for the manager who had to deal with these people but she was an absolute star, as she always is. Many people do not understand that just because they are sitting in the food is cooked in order so if there are a lot of take away orders then you might not get your food instantly but trust me you are treated well, served consistently fantastic food and always pleasantly surprised when the bill comes. I have eaten Chinese food all over the UK and overseas and the Peony is up there with the very best I have eaten anywhere. If I could give them 10 stars I would.
Dean C . 2019-08-25
MORE AT TripAdvisor
Would not recommend, were rude on the phone hung up various times until I finally got in contact. I ordered a munchie box that was meant to feed 3 people and only fed myself. I am not happy😡
Brandon Smith . 2019-08-11
MORE AT Google
I was here last night with my friend, he goes all the time and raves about it, I’ve been a few times and agreed with him, till tonight. I ordered special chow mien with small noodles and was asked if I wanted sauce which I said yes too, when it came I took a few bites and I didn’t like the taste or the appearance of some of the items on my plate, what I think was supposed to be chicken didn’t look or taste anything like chicken, it was soft and gooey, I think there was squid in it, I actually couldn’t tell what some of the things were on my plate, on whole the dish was soggy and very unappetising, I spoke to the waitress who apologised and I ordered the same as my friend (which is what I normally have and was delicious) but a few minutes after ordering the “supervisor” came over and I can only say lectured me about the difference in the 2 ways they did chow mien dishes, about how the noodles are prepared, I told her it was nothing to do with the preparing it was the soggy mass that had landed on my plate that I didn’t like either the look or taste of, my friend beforehand had said he hated it when people ate their food then complained, I said the reason people don’t complain is because of this, because of being lectured on what she said was nothing wrong with the dish, being told it’s how they do it, I was told by the waitress that the chow mien would be deducted from the bill but when bill came it was on it, I got the waitress over and she told me the “supervisor” had told her to leave it on as there was nothing wrong with the food, believe me I love chow mien and have never came across one like this, I wish now I had taken a pic just to let you all see it, I argued that it was horrible, my friend said also that it looked terrible, she asked if I wanted to speak to the “supervisor” again, I said yes but I was overheard by someone else and was offered 20% off bill, which worked out slightly more than the cost of the dish, I accepted this but couldn’t understand why they just didn’t take meal off, it would have saved them a couple of quid, I felt the “supervisor” was very arrogant as tho how dare I not like the food and question it, I probably won’t be back, the reason being the supervisors attitude, you shouldn’t go to a restaurant and be treated that way..
debbieh645 . 2019-08-10
MORE AT TripAdvisor
Great food with a wide menu to suit all tastes. We ordered takeaway so can't comment on the interior. They called back after we placed our order to let us know about a shortage and offered a substitute which I thought was good customer service. And all our food was hot and tasty.
TATracy . 2019-08-09
MORE AT TripAdvisor
Good to see nice food and plenty to eat a warm atmosphere
Eric Reid . 2019-08-07
MORE AT Google
Poor quality food. We been forced to put that to the bin. Initially they were trying to overcharge us, then we discovered that they are giving away wrong food orders to wrong customers. Food was hot but too salty!!! No choice of meals when you ask for a set.Inside look tired and vintage. Same from outside. It was our third visit and no more.
John M . 2019-08-05
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I have been getting take away food from the Peony for several years now, always been very satisfied with the quality and quantity of the food.
Ajricha . 2019-05-08
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213 Opinions
Ordered chicken fried rice. Floating in oil, oil collected in bottom of box, disgusting. Can see kitchen, black stuff piled up at edge of cooker, looked like scraped up dirt, put me off. Disappointed, won’t be back
22 Opinions
Sadly the food has gone downhill. Used to be an excellent Chinese take away but lately the quality has been lacking. Tonight was the worst though. Ordered 2 x chicken fried rice, chips, mushroom and onion fried rice, barbecue ribs and a portion of curry sauce. The order came with curry sauce all over the chips which thankfully they did correct and give us them separate albeit with a look of disgust as if we were in the wrong. The mushroom and onion fried rice though ended up inedible due to the onions being covered in a curry dressing which the person who this was for is allergic to one of the ingredients in the curry. Luckily because it was noticed before a mouthful was taken, some antihistamine has been able to quell the reaction but it could have been worse. We won’t be coming back as there is a distinct lack of care and for us this could be dangerous.
4 Opinions
Loads of gluten free options to choose from. Good value, and tasty. Easy ordering online, we even managed to pre-order before they opened.
182 Opinions
What a joke of a Chinese takeaway I should have ordered it from China it would have been quicker three hours to get your order whatever you do don't order from here unless you want your meal three hours later I won't be ordering from this Mickley mouse outfit again hope you find somewhere else to get your Chinese
53 Opinions
Have ordered several times for home delivery. Always tasty food, Always quick delivery to house ... Excellent