Penguin Cafe in Conwy

Went this month, not open! Weather awful wet & windy and yet shut to the public. Good catering would raise loads of money for the zoo.

Lovely food & views over the valleys enjoyed. Welcome break from the cold. Pleasant staff & facilities.

This a great place to use as a place to see across the Zoo or a great coffee so I tried both and was definitely not let down so make it your business to pop in

Beautiful panoramic views from the cafe. Can't rate the food and drink as it was closed at 3.30 when we went

First of all we ordered food, soup of the day, chicken nuggets and chips (kids) 3 lattes, came up to £22 so I think it’s a bit expensive.. soup arrived and had a hair inside it which was very putting off. Staff was fine about it and gave us a new one, but then mentioned that the soup had been done in another building then brought there, which that is not allowed. Myself has dietary needs and couldn’t eat anything from there so brought my own food, as I was about to eat it a staff member came over to me and told me I couldn’t eat my own food in here. I wouldn’t mind if we didn’t purchase anything from the cafe but we did cost us £22. Then the same staff member came over to us and asked us to move the pushchairs as the cafe was getting busy, yeah fair enough but the way she spoke to us was disgusting baring in mind the children was in there pushchairs. Overall I think it’s expensive and the staff are rude! After the situation about the pushchairs we just left our food and went. We didn’t feel welcome and certainly wasn’t being spoken to like that!

very basic food, was not particularly nice and it was not very clean. highchair was dirty and the floor was filthy

Had a jacket potato and partner had a sandwich. Both were nice but a bit dear for what it is. View was lovely while eating and got in before too busy.

Can't really say any thing other than perhaps this only opens at weekends or in high season? There is an alternative Restaurant to get food & drink from as well as another Ice cream kiosk by the gift shop/toilets