Pausa Coffee Shop in Swansea

Awful service. My 4 year old grandson who is a very fussy eater wanted toast, the woman behind the counter said that as it was gone 12pm she could not make toast. I explained it was for the 4 year old she was then happy to make some, I was with another 2 adults we were going to have coffee and cake. When the woman went into the kitchen she came back saying they didn’t have any bread!! It looked like she was told to say that by another member of staff. I was flabbergasted, a coffee shop selling toasties and sandwiches had run out of bread!!!! We left in disgust. This is not the first time they have refused to sell toast after 12pm. If they were busy I would understand but there were hardly any customers in the cafe. Shame on you Pausa staff and management

I wanted something from the brunch menu, ordered at 12.05 and was told they stop serving brunch at 12, however the people in front of me in the queue were granted something from the brunch menu. It says nowhere on the menu a time brunch is served until or stops, so their menu is being falsely advertised. Had a toastie instead, bland, boring and considering other meals came out with salad, severely disappointing.

We visit the cafe at Dunelm, Fforestfach, Swansea quite often and always find it pleasant. On our most recent visit (11 Dec) we had paninis, coffee/tea. On 3rd December I had a jacket potato with coronation chicken and my wife had a toasted ham & cheese baguette.

Jacket potatoes with tuna.Obviously been kept warm for long time.Potato flesh discoloured and needed a saw to cut the skin.The worst snack I have ever had in 10 years in Wales.My experience of food in Wales has usually been top top.Very disappointed in this cafe situated in Dunelm store

We were in the Fforestfach shopping park on Monday 15th April and Crossed over to the Pontardulais Road area to visit the coffee shop in Dunelm. We had a very pleasant snack; we had delicious potato and leek soup then my wife had a banana milk shake and a meringue and I had cappuccino and a scrumptious chocolate cake.