Paparrito's in Cheltenham

Always a warm welcome and really yummy burritos!!

Absolutely delicious food. Fifteen minutes late (despite picking the time nearly 2 hours ahead), but the food more than made up for it.

I specifically asked the delivery driver to come round the back as their would a fine as delivery's can't come through the front when driver called said he's going to come through the front door but he will park far away also hitting our door footfall counter off which we are targeted on I even gave him a £2 tip to do go round the back abysmal service and I'm £2 down for a service he didn't even do.

all the staff here are lovely and welcoming, instantly greeted by warm welcomes, the food is excellent and extremely tasty if you like burritos or food like that then you definitely should go! not had a single bad experience each time i have gone.

Unfortunately I got the wrong product which I cannot eat, very disappointed

Great food, lovely staff and fairly priced. I always like to visit when I come to cheltenham

I have been coming to paparitos for years. Unfortunately this place has gone down hill. Staff are rude - especially the bigger lady. Portions are tiny now for the cost. A large burrito is a massive wrap with basically no filling. If you’re charging almost £10 you cannot skimp out on the portions like that. My last burrito was 90% bread. Very disappointed.

Nice place - good food - smaller portions

I had a great experience, the staff were lovely and very helpful, will defo be returning:)

We’ve never been made to feel so unwelcome in a takeaway or cafe !! Terrible service, to be told off by the manager and rushing us because there were 4 people behind us and she was ‘stressed and busy’ !! We ordered, yet was rushed and told off for not ordering our burritos together.. in fact it was your staff who couldn’t take down the correct order. Never asked if we wanted drinks or anything else because we were so rushed and made to feel bad for ordering food because you had a slight queue.. Whilst the food was ok, we will not be returning here due to the abysmal customer service !

Driver went a completely different direction, presumably delivering on another app at the same time

Never had a mexican before . Didn't no what to expect. Staff were very patient and helped me choose what to have 10 l10.. really enjoyed the food. If I'm in Cheltenham again I'll deffo go back.

Brilliant food. Good choice. Always excellent

Have been here quite a few times. When it first opened it was fantastic and had a great vibe. On our last visit we left disappointed and I don't think we'll be back any time soon. Prices seem to go up every visit. Staff seem stressed rushed and indifferent. Not sure the food is as good as it used to be. Try somewhere else :-(

Nice for a quick bite to eat. Quite clean. The chicken burrito £7.90, was ok, the portion size was small for the price. To add avocado salsa, which was less than a table spoon worth, cost an extra £1. Had better e.g. Tortillas in Exeter.

Three awesome vegetarian filling options, cheaper than meat, and you can have free guacamole too. Always friendly and put the table sauce inside for me so I don't have to. 10th Burrito is free. Authentic glass Jarritos is cool but there could be more of a mexican vibe in there, it's just a more chill family run chipotle atm

Always used to love coming here, great portions, lovely staff and just an overall nice authentic feel and I didn’t mind paying a bit more for delicious fresh food. Over the past year I’ve noticed it massively go downhill. The staff are rude and the portion sizes are terrible I think I got 3 bits of chopped tomato and cucumber in my wrap and about a shred of lettuce. Very upsetting as I always used to love supporting them and now it feels quite cheap.

perfect - I am so happy that you are now on Just Eat. Thank you.

The food was fresh and amazing! 😍 the staff were very helpful and lovely, as I can't eat spicy food, the helped by letting me know which ones to pick.

Easy to order, tasted fresh and balanced. Really good food! Price of £8.50 for a medium, all ingredients come in the set price. 👍🏼 Smaller, not much seating, but turnover is quick, and even on a Saturday it’s quiet.

Tasty food served quickly and with a smile. Mexicos answer to Subway, but nicer. Perhaps a bit pricey, but then it is Cheltenham. Eat in experience is basic but clean. Would go again but more likely for a takeaway or a post beer kebab alternative 😊

The best Mexicans restaurant in town! Fresh food, great cosy atmosphere, reasonable prices huge real portions! Very friendly and welcoming staff! Credit to Sam and I think Ines made our woking lunch for 14 people a great delicious experience. Thanks

Had a medium chicken burrito with everything on it. It was superb. All the staff were really nice and friendly. Would recommend.

I have had really mixed results with these guys, always delivery. Sometimes it is excellent (I do the chicken bowl). But sometimes it has been really poor. Out of a dozen or so orders maybe 4 of them have been absolutely delicious, another 5 have been satisfactory but not as good (just didn't seem as fresh or tasty), and 3 have been poor. The poor ones: 2 times it just tasted like the ingredients had been kept around too long. The other poor experience I found a small piece of metal wire in my food (maybe from some cooking or cleaning utensil?). I emailed them about this one and never heard back. I think 3 stars is fair given that sometimes it is excellent, but also takes into account some very poor experiences as well. Update: got another order with another small piece of metal wire! Removed another star. Called them and told them, all they said was thanks and sorry 🤦‍♂️

This was my first visit and won't be my last. I loved it, the welcoming atmosphere, the joyful way my burrito was built, the attentiveness of the team, seeing I had everything I wanted, it wasn't just a quick bite to eat [though it was super speedy], it was a tremendous experience. I can't wait to take my family who love Mexican food.

Just the best food 😍 always on point, we go to Cheltenham with the sole purpose of visiting Paparritos. Fresh, simple and delicious, always with good service.

My first time however was made very welcome, explained menu and what food options were available. Excellent food and not bad price either. Will definitely be returning.

Best 🌯 in town tasty fresh and packed full of filling. Fast friendly service. Please consider opening more branches, the monster 🌯 didn't last long , five out of five every time

absolutley delicious as always , we have been coming for years and never disappoints , our favourite place to eat , has a lovely atmosphere and delightful staff , thankyou

Quick and easy for lunch or a small dinner. Reasonably priced.

Always go here and as a vegetarian they have good options. Unfortunately one of the guys making the burritos this time around decided to rub the hot sauce spoon on the person in front of me chicken filler. Thus making the hot sauce completely contaminated. Not going to lie I'm very very unhappy to see the disregard to cross-contamination. Shame, been a customer here for many many years.

Gorgeous food with helpful staff happy to explain

Excellent food and great friendly service

One of my favourite treats when we visit Cheltenham! Excellent quality and tastes amazing, keeps my appetite satisfied for a good few hours after too! Very highly recommended!!

Fantastic food, service and value for money.

Lovely burrito place, good wholesome food and lovely staff. Recommended for lunch!

Our go to place for a quick bite in Cheltenham. Food is delicious and staff are super friendly.

Delightful food, great atmosphere and service. All at a really reasonable price. Does amazing gluten free options for my coeliac partner. Now just found out it delivers also! Amazing. Highly recommend this place to anyone, far exceeds the big chains like barburrito.

Fantastic place to get food. Come here and get fantastic quality food with great service, always.

I love all the employees here, they always let me try the meats before I order my food. Very healthy products and methods of production!

Tasty and generous burrito with really decent ingredients served with speed and a smile, a great lunch option!

Decent grub but seriously people, why you giving out so little cheese? It’s not gold dust, it doesn’t cost the world. £9 for a burrito with probably 10 pieces of grated cheese… I’m not even over exaggerating !

¡Ay caramba! If you haven't been to Paparitos, you're missing out on a fiesta for your taste buds. This place is so authentic; even the salsa has its own mariachi band. From the moment you step in, it's like a Mexican vacation minus the jet lag. The guacamole? Fresher than a morning breeze in Cancún. The tacos? They're so good; you'll want to hug the chef. And the margaritas? Let's just say they have more personality than my ex. The only downside is that now my other favorite foods are jealous. If you're in the mood for a flavor fiesta, Paparitos is your passport to culinary delight!" He'll yaa we really miss these Jarritos drinks OMG 😲 Feel free to customize it further if needed! Huge thanks to Sam he make us felt welcome 🙏 we felt like home 🏡

My go to in Cheltenham. Never had even a slightly not good experience. Always 100% top tier. Sam and Diane served me today and even got me used to the hottest salsa as usually I can’t handle it. Fresh food, generous food and hot food. Will come back every week without fail!! 10/10

A good casual Mexican place. Not too expensive. Adequate amount of seating. The staff is also very friendly. Since it's in the city, you'll have to find your own parking.

Fantastic food, service and value for money. Love this place

Every time me and my wife come to Cheltenham we stop off at Paparittos. She introduced me to them and I am so glad because everything they do is so delicious. They’ve got a bunch of options in the menu and so many toppings - all of them are so tasty. And it’s such a bargain!! The staff are so friendly and super patient when you’re struggling to decide what combo of toppings you want :)

Food is delicious and very well priced!

Lamb bowl was small. Guacamole tasted old. But staff was super nice and friendly

I went there when I had an hour to kill and was feeling a bit peckish! It's a nice little place. The food is good. I like how you are able to personalize your burrito, and can decide what to opt in or out of it. However, if it's your first time there, it can be a bit confusing because there are so many options to choose from and if you don't know what you like or don't (like me, I was soo confused!!!), it can be tiny complicated. However, the staff is very nice and friendly and they help you out! Overall a very nice place! Also it's very reasonable! You can get a large burrito with a drink at around £10, which is not a bad deal at all! Also it actually fills you up, so money worth spent!! I really loved the ambiance!!

Great burritos. Good size and price . Friendly and smiling staff when we were there. Small but clean eating area. Loved that they had as much hot sauce as you wanted for your burrito

Delicious food. Quite large portions. You can choose the additions and the level of spiciness you like. A version for vegetarians and meat lovers. Very nice service. A nice and atmospheric place where you can eat well.

Food was tasty and woman serving was helpful and kind. Good feel to the place.

Paparritos is the only burrito place to go, amazing!

First time here food was great and nice portion size for a good price, if im in the area i will be returning

Awesome burrito!! Passing through Cheltenham for the night, and this was just what the doctor ordered. Perfect tender and juicy chicken, great guacamole, and a great price. All topped off with really nice friendly staff service. Definitely recommend.

Paparrito's is the best burrito you can get! Super fresh, choose exactly what you want, tastes amazing every time and the staff are all lovely. Lovely seating inside or you can take away as well

Very small portions inside the burito wrap, asked for more barely a teaspoon was added and made me pay “extra” A lady called yuena very un welcoming, took food and throw it away when food was not finished. Throwing with chairs and “cleaning” the most angry and unwelcoming face. Not happy with the service at all. As i spent 50£ there aswell. Worst service i ever saw

Been coming here for a few years now. Great food and great service. They may be more expensive than their competition but you get what you pay for.

Mmmmmmmmm burritos Great food and service

Today (31/03/23), I had come there with my pre teen daughter. She loves mexican food. I ordered a medium sized salad bowl while my daughter ordered a medium wrap. An elderly man filled my bowl with the rice. As I never had rice in salad bowl before so I just asked then he got so annoyed and he threw the rice back in the rice bowl and slid it to his colleague in anger. Felt so insulted but I did not say anything back to him. I paid my order, had it and left quitely. There are couple of staff members who do not have a little patience and are very rude. Next time, I would have to think twice before coming in as I don’t want my daughter to see all this rude behaviour as she was very awkward there while eating the food.

The food was excellent and we had the most fabulous service from a senior gentleman. His customer service was perfect. He was polite and swift and very professional in his approach. The only thing preventing a 5* service was the blatant frustration and snide remarks made to this senior gentleman by his fellow colleague (woman with brown hair tied into a loose bun). Her comments were belittling in nature and completely unjustified. An example of this being: We were greeted with a smile and hello from the gentleman and the woman stated "he's clearly not paying attention because I'm not ready to serve you". He placed a lid onto a bowl to help this woman and she napped at him, stating "don't touch it, we don't want it sent back again do we?". My heart went out to this man that took every jibe and dig with a smile and overlooked her blatant rudeness. I hope he isn't subjected to his kind of communication on a regular basis. Kindness costs nothing.

Even though the food its ok, I want to highlight a situation that happened while I was ordering. On Saturday March 11th 2023, I was getting a kids chicken bowl for my 2 year old and a nice hispanic lady (which we had met in another occasion in the restaurant) was making the bowl and appeared to be under training. I was appalled to see her colleague ( white lady with reddish/blond hair) treating her in an aggressive and dismissive manner, as if the lady was inferior or was not able to receive positive feedback. The way the hispanic lady was being trained was unprofessional and showed a toxic environment. If Paparritos stands for such environment then I refuse to bring my business to them. Especially since I am off hispanic heritage and know how hard is to fit in Cheltenham…. Hope something can be done about the situation. Thank you!

Disappointed first time from Paparrito’s and found a black hair inside in my burrito

I love to visit Paparrito's for a bite when I'm in town. Individually made burritos with your choice of filling.

Love the burrito 🌯 here. Can not leave Cheltenham without having one 😁

On a shopping day in Cheltenham we decided to eat lunch at Paparritos. Great burritos. Delicious toppings. Rice, beans, peppers, sour cream, guacamole, salsa, cheese.. The downside.. They charged me for a large burrito when I had a medium. The chairs were either filthy or broken. Please clean your chairs : ) The staff didn't say anything when a man came in WITH his bicycle! People are eating and there is a dirty bike tyre within a couple inches. Not good!

Always very nice and tastes very fresh. Staff are always friendly too. Would definitely recommend the beef as the meat choice in the burrito. So nice and full of flavour

this place is very yum yum scrumbilidumptious.

Always amazing. So fast and tasty. Never disappoints. The staff are super lovely.

Papritos is one of those places that gives me excitement knowing that my belly will be fully of their amazing food. My partner and I visit very regularly and the food never disappoints. Always fresh. Always tasty as hell. Always completely satisfied. I can't say I've visited every Mexican eatery in the UK, however I can't imagine how a burrito could possibly be any better. Keep up the good work guys!

The best cheap eat in Cheltenham. The food is genuinely incredible and really well priced.

Been coming here for year'so it's banging, look at the size of that thing... Order the mega burrito, two burittos squished together Twice the taste, twice the food coma

Awesome big papa wrap, very tasty though a bit confused as the menu states all food prepared fresh on ordering but these were premade, wrapped in foil and just reheated when we ordered them, also the price of drinks was extremely high, nearly £3 for a small bottle of pop and just a few pence less for a can seems way overpriced to me

It's good but not matching to my expectations

Quick service and a very clean area. The only small criticism is that there is not enough seating as the place is quite small.

If you're in Cheltenham then you need to try Paparito's. The burritos are made fresh to order and with your choice of filings. I regularly enjoy the mushroom or sweet potato filings as they are both excellent vegan options. If you go for veggie options, then guacamole is added for free rather than a small additional charge. The staff are friendly and the food is simply amazing. I recommended eating in and topping up your burrito with their chilli sauce. You won't be disappointed!

Great burrito and lovely staff! Way better than Taco Bell

Excellent burritos, friendly staff and decent prices. Nothing more needs to be said

We arrived an hour before they closed but the staff had already clocked off in their attitude. We had to almost persuade them to serve us and they were clearing our things away long before 9pm. Disappointing.

Great food, lovely people. Always great every time.

This place is one of the hidden gems of Cheltenham. Fantastic food!

We are ALWAYS ordering from Paparritos as they're one of very few places to have vegetarian options that are actually enjoyable. We'd recently heard from someone that mega burritos were now available and obviously wanted to test each other. My partner, who has learning difficulties, decided to try going in on his own today. I had texted him the order and spoke it to him but he still found himself a little stuck. These lovely ladies in the store took the time to HELP him. Not shame him. Not embarrass him. Not do it for him. Not baby him. But genuinely HELP him. This is something that never in the 20 odd years of me knowing him let alone in the 7 years of us being in a relationship have we seen. No store has ever helped him like that before. They usually just point to me and say "isn't that what you're for" or other times they'll fully discriminate/shame him infront of us and to his face. He called me as soon as he left and said how lovely you both were to him and asked me to write a review for you! So thank-you. Thank-you. Thank-you!

I came here with my girlfriend and we both tried their outstanding burritos... The girl behind the counter helped me through the whole process (they had so much to choose from!!) The price was really fair, the food was served very quickly (truly fast food) I have added this place to my shortlist of favourite go-to's in Cheltenham!

Need to have this in Glasgow. Amazing

Love this place! Food and staff are excellent 10/10

My sister loves this place, I'm not such a great fan, as the food is sometimes dry and quite expensive.

Have tried ordering a pork burrito a couple of times and unfortunately the burrito is 80% rice. It’s nice but I have on my last two online orders had to scrape out a lot of rice. It still tastes nice but I would like to see more meat content.

Good, fast, fresh, Mexican food in which you choose the vessel and ingredients. Not disappointed.

Delicious food and great staff! 10/10 recommended

Not real Mexican… olives, gloopy orange cheese, sweetcorn and lettuce inside tacos is not authentic

Always a fantastic experience. Fast, fresh and delicious.

Best food in Cheltenham! Love this place

An excellent establishment for those who need an inexpensive but hearty snack. I have been here twice and I can assure you that this cafe is worth your attention. Delicious food, quick cooking and the choice of filling is dependent on you. Recommendable! I would come back here again.

We order regularly on deliveroo and have always called up to customise our burritos. Recently we have been told a couple of times they are too nice to customise them so we have cancelled our orders. Please update your deliveroo to allow for customisations as other restaurants do. We would order from you a lot more often.

10/10 every time I visit which is at least twice a month. Best fast food in Cheltenham by an absolute mile. Highly recommend. Try the papa burrito 🌯 absolutely outstanding

Friendly service, good choice and reasonable prices.

best Burrito in the UK and possibly Europe. Taco Bell doesn't stand a chance. great authentic flavours and taste great!! I thought I was in Texas 🌟🌟🌟🌟🌟

V nice. Best place in Chelt for quick and cheap eats

Tasty food with lots of options and friendly staff