Papa John's Pizza in Calderdale

Do not offer a partner service to a supplier that can not fulfill a contract? I'm going to talk to trading standards

We ordered food at 7.08pm, delivery time stated 7.25-7.45pm however we received food at 8.45pm, food wasn’t overly warm so was left very very disappointed

lovely pizza again and friendly delivery driver 👌

changed my choice of base, won't be doing that again 🤣

Didn’t bring my full order, rung shop twice and still not got it an hour later. Won’t be ordering from here ever again!!!

don't know if the driver had sat nav but had to ring me 3 times was positive my door number didn't exist, but after myself walking out into the middle of the road he found me, problem was Pizza was getting cold and Ice Cream was melting.

Amazing staff, super friendly and nice. Quick service too Excellent pizza deffo recommend!!!

Excellent pizza every time, always ready to collect within just minutes of ordering. Staff are always so friendly - would definitely recommend!

Nice food, clean and friendly service would recommend

Very Nice pizza. Service was awesome. Highly recommended

Food was amazing, ordered 15.5 inch pizza and was made in about 10minutes the food was really nice and the service was incredible and the atmosphere was really nice and clean really like it

Just collected my order and Harry the server could not be more accommodating, my food was ready so quickly and is absolutely delicious. Thank you so much Harry!

Regular here. Good service from Haroon.

Lovely staff pipping food brilliant staff and brilliant customer service would recommend definitely.

A good pizza never tried a Papa Johns

Ordered in store, quick service and friendly!

Lovely food, great customer service. Would come again👍

Papa John’s the place, get at it 😮‍💨 Amazing service

One pizza to deliver. Notification over an hour ago to say it was on its way and the delivery then took over an hour to arrive!! Last time papa johns will be getting an order from us.

Suppose to arrive between 1920 - 1940. Delivered at 20.27

I've been here a few times and i love coming here. It's really clean inside, the staff are always really nice and the food is super good

pizza very nice, fresh whit garlic herb sauce. delicious.

Amazing pizza and customer service. Always happy with my order.

Food is always good quality and they deliver early which is great, however they never use the tracking on the app which would allow me to be more prepared for early delivery.

Papa John’s never use the tracking feature in the Just Eat app which means I don’t know where the delivery driver is. They often get lost as I live in a obscure area. I include a dropped pin and What 3 Words in Just Eat, I wish Papa John’s would use it!

Impeccable service from Harry, will definitely come again as he made me and my friend feel very comfortable and knew the menu back to front. Very sanitary environment and not too crowded. The food is amazing, defo recommend!!

Take, was very friendly & polite.

Never a bad pizza, always ready and hot, great staf

Absolutely fantastic service & the food is amazing!!

pizza lovely .delivery driver Taz was very nice and polite. Will definitely be ordering again

Great delivery driver - Taz followed instructions and found our house. Super friendly

Very delicious,amazing pizza,nice sraff very generous

Regularly returning customer,excellent pizza and service on every visit ,always fresh and tasty find it better deal and value than pizza hut

The food of papa john is delicious with great service and the atmosphere nice

Great service, friendly staff and awesome food!

Amazing loved it thankyou so much :)

Super slow delivery. Ordered at 750pm and arrived at 2115. I only live about 1.5 mile away too! I won't bother next time

tater tots were soggy n horrible

Jalapeño poppers did not arrive with order

The choc chip cookie was over cooked all round edges kids couldn’t even bite into it was to solid to eat didn’t have the texture of freshly cooked cookie

We always order this pizza but this time it was very bare, hardly any toppings on it, it was more nice bread than their usual pizzas. I wonder if it was because it was 20% off, I would prefer to pay full price and have a pizza with toppings. It was a large pizza and I wouldn't of been happy with the amount of toppings had that of been on a small pizza. Very stingy not sure if I would order again Delivery driver was lovely

Indian on the phone was rude. What a shock. Will not be buying from this papa johns again.

18mins late, food cold, driver could not find address even with several phone calls. Won’t be ordering again.

Ordered food. Waited an hour. Rang them to see where it was and it was "just leaving the shop" it's 2 minutes drive to the store from my house but the delivery driver took another quarter hours went to the wrong house, then claimed MY POSTCODE took him to the wrong house. He made out like it was my fault for giving him the wrong postcode. It's MY POSTCODE like I'm gonna get it wrong. My wife rang up for a refund as is was stone cold and didn't have the sauce we had paid extra for, and was told we couldn't have one because we had received our order. She asked to speak to a manager and the guy, who barely spoke English, told us he was the manager. Call back tomorrow and get free food he says, no. REFUND PLEASE Can we escalate this and speak to your manager "No, you call back tomorrow, 2pm, and you talk to him"

Excellent delivery driver, really friendly and pleasant

My company wasn’t great to eat with but food was decent I guess

Pizza was called and , and the chicken was bring £7 to be that small nothing like the advertisement

Food was barely warm had it been another 5 minutes it would have been cold

The pizza really nice and no greece at all. And delivered really early.

Rang the first time after an hour and 15 and was told the driver was on his way. The store is 5minutes from us at a slow pace. Rang half an hour later and was given the same response. Rang after 2 hours to cancel. Phone amazingly cutout after I said cancel and a deliver driver turned up 5mins later with lukewarm pizzas. Just don't bother

Food never showed up and restaurant never answered when trying to call

thank you for delivering back out here again.... fabulous pizza 🍕 as always

Food turned up stone cold last week and delivery driver couldn't find my house, told me to change my legal address, rang to complain and was promised a free pizza by a guy called Jordan, as much as I felt he was fobbing me off I beleived him. I've now rang to speak to this Jordan to be told nobody works there called Jordan, absolute scam artists!! Literally lied to my face to prevent me from complaining! Awful service never going here again!

Super poor. The food was over an hour late and as a result very cold. Incredibly disappointing when you're paying £40 for a couple of pizzas. Won't order again.

Had takeaway pizza brought via the papa johns website. Food was very nice with me and my partner getting 2 pizza and 2 sides. Pizza had lots of toppings and was still hot and fresh on arrival. All in all was a good tasting takeaway pizza. Good value for money when using the special offers avaliable which always seem to be running in one form or annother. The website has a tracking function to track the journey of the pizza but this isn't very accurate with the website saying the pizza is delivered despite not having received the pizzas yet so just a heads up not to panic if this happens to you. Overall good takeaway pizza and would be happy to order again.

Just ordered some food and it's lovely pizza we traveled from Bradford for are food

We order frequently with papa johns Halifax pizza the kids enjoy very much and good service friendly staff

Excellent service - called with an amendment and was so help 👍

i ordered it and it said it was delivered and it had not been delivered it was 15 minutes late and also showed up cold i want a refund as this is atrocious customer service

Happy Eid Taz, great delivery, thank you. Cinnapie is lovely, would order that again

love this place best pizza I've had

Great workers pizzas always good👍🏼

lovely pizza and Friendly staff

Fantastic service.Staff were friendly and the food was scrumptious and mouth watering

Love the service from them, we ordered 2 pizzas and both were so tasty and delicious..

The wrong items were delivered and when I tried to speak to the delivery man about this he just waved me off told me to speak to his manager tomorrow, then called me 15 minutes later saying he’s sorted it and is on the way with my new order and when he arrives he turns up with 1 item out of six missing that was stone cold. And to get that item I had to return one of the items he wrongly delivered which at that point was also stone cold. I feel sorry for whoever he gave that to.

my pregnant missis asked for the extras and I didn't receive the extra stuff

Excellent friendly service tonight thankyou - also gave us extra dips!

20 minutes late. food was cold and hard never had this issue before.

thank you, fabulous pizza as always and quick delivery

Ok so have to say ..... papajohns ... is SOOOOOO EXPENSIVE!!!! AND .....AND .....AND .....delivery service was over half hour late and then shop staff blamed the delivery driver !!! Food is mediocre at best and deffo will reconsider ever ordering from here again .... 🙄 😒

Driver over 60 mins late and could not follow map to address. I went to a local landmark a 5 min walk from my house to meet him. He shouted at me, and told me he had lost deliveries. Worst driver ever.

good quality chicken poppers very tasty fast delivery ty

I ordered a pizza and 2 sides from Papa Johns on Thursday 8th February 2024. After about 15 minutes the app was showing my order was ready for delivery after an hour I rang them to be told going in the oven now and then straight away hung up on. After just over hour my food arrived and was cold. All I’ve ever really wanted from a takeaway is honestly about delivery time and food that is ready to be eaten is that too much to ask? From Papa John Halifax yes it is. I have complained to them but heard nothing so far and guess I won’t. My advice do not use them.

I order a pizza and side from Papa John Halifax on Thursday 8th February at 17:16 on the app. It is now 18:55 and still no order being delivered they are about 2 miles from my house. On the app show that it was cooked by 17:23 so I rang them at 18:22 to be told it was going in the oven now and then straight away hung up on. Terrible customer service and we are sat hungry wishing we’d used any other takeaway in Halifax. Will not be ordering from them again. All I really want from a takeaway is honestly about delivery times and they are not. DO NOT USE IF YOU EVER WANT TO ACTUALLY GET FEED!

There was barely any meat in my steak and cheese sandwich. And the food came cold

Had to ring twice. The first time I was told they would start to cook it and it would be 30mins. This was 1 hour and 25 mins after ordering it. Than waited another hour

thank you fabulous pizza as always 😘

very pleasant driver and pizza fabulous as always

best pizzas around from papa johns 👌 really quick delivery today too 👌10/10 👍👌

I asked for something to be with out jalapeños but they came with it, unfortunately my son is allergic to them so he can not eat it

The food was amazing as usual. Very impressed every aspect was perfect

Fabulous pizza and garlic bread

I ordered a large and got a small or medium not happy

Poor service. Food turned up 50mins after being told it was on its way for a 7 min journey. I called Papa Johns and was told Just Eat update the system to say when the delivery is on the way. The food arrived cold. Very disappointing and won’t be ordering again

Restaurant was busy but food was hot so the only complaint is the time it took to get here .

rang up 20 mins after my slot amd was told driver 3-4 mins away..he turned up 25 mins later. If it's gonna be late then be honest and say ITS GONNA BE LATE!!!

Took 2 hours to arrive, I called the restaurant and they said they do not begin delivery until 12 - this should be updated on just eat app so manage expectations

unfortunately was 20 minutes late but it WAS worth the wait..gorgeous pizza 👌👍

Food was very nice just a bit of a problem as driver could not fine the 💥front 💥 door

Restaurant marked the food as here 17 minutes before it arrived.

Don’t order on line. Food took nearly 2 hours to turn up. When it arrived it was cold and had to have 1 min in the microwave.

Took nearly 1 hour for the pizza to arrive, when it did arrive it was the wrong pizza, then had to wait for the correct pizza to arrive, didn’t taste good, poor quality ingredients that tasted like they had gone bad, i would not recommend this place

Hasn’t turned up - should have read the other reviews . Avoid

Says food has arrived, taken my money, no answer from the restaurant no sign of food, not good!

Came 2 hours late when I rang I was told “tough”

Delivered late and pizzas were tough as old boots. For the price, I'd expect much better.

Cold, late. Disappointing pizza !

Shouldn't be able to select earlier times if you can't deliver at those times !!!

Excellent service ..great food..highly recommended