Papa John's in Leeds

Great service from Zak. Very friendly and welcoming. Efficient service. Food was great. Would definitely recommend.

Pizzas were cold. No sauce on the base of one.

Son recommended Flavoursome, hot, on time Much better than Pizza Hut tbh

Closed at 8 even though they’re supposed to be at 11, just didn’t let me order, how are you still open? You should all be fired.

Food absolutely dreadful pizza tastes like a cheesy moron from holbeck

I placed a order for over 30 pizzas to arrive for a school within a short period of time which no other pizza company including Dominos or Pizza Hut could meet, and Papa Johns staff were amazing. The particular gentleman I spoke to was very clear and advised me the time the pizza would arrive and he met all the requirements. thank you to the great service and the 100+ children were very happy!

awful experience, completely ignored for several minutes even though I was the only one there. When I tried to draw attention he just said few minutes all the time my food was getting cold. But for my kids I'd have just walked away and left the pizza. Never going back, avoid at all cost!!!!

Pizza is how we like. Nice and tasty. Issue is when u like to pay by cash on collection. Immpossible cos is card only.

1.75 hours and I've still not had my order. The restaurant is a 10 min BIKE RIDE from my house. I called the restaurant and they said they'd spoken to the driver. If there has been an incident then it completely unavoidable but also not my fault. I feel that a 1hr and 45min wait for my order (and still waiting) warrents a refund.

Food was cold and didn't come with all the toppings

Food very good, hot and on time. Will order again.

Website said it was out for delivery after 30 minutes. We called after an hour and they said it was 'on the way'. We called another hour later and they told us it wasn't even started and they were going to refund us. We waited two hours for no food and a refund.

Took 3 hours to deliver a pizza and then still got the order wrong .

Gotta love Papa John's, amazing food

By far the worst Papa Johns in Leeds. DO NOT ORDER FROM THIS BRANCH! As your order will not only arrive an hour later but they will also be missing items and then management will argue that they can't find the order placed online. This branch has now left me out of pocket £23.

I have just had to wait 10 days for confirmation on my money back on an order that was not delivered and it could still take 5 more days. The service I recieved was disgusting. The store did not deliver my food because the driver could not press a buzzer. What is a joke, i called the store who were no help at all, not understanding and just hung up on me. I spent £30 for me and my family and had to wait nearly 14 days by the time my money is back in my account is really not ok. Then an email that says sorry is not enough, more should have been done to put this right, its clear pappa John's do not care about customer service. I will be telling everyone about my experience.

Spent the weekend away in Leeds and thought on the Friday we would treat ourselves to Pizza. I was shocked to believe it was not Friday 13th or April fools with the shockingly bad level of service we received. We usually like to call our order in as there are a couple of allergies we need to cater for and just wanted to check. Well there was no point in this as the person down the phone clearly did not want to be there (maybe they were about to hand their notice in). Each response we got was rude and made us to feel inferior in every way. To top the whole experience off the pizza was over 45 mins late and when it arrived the box was so full of grease the pizza was completely inedible. We tried a bite and gave up. Not sure what the staff are doing there and appreciate it was a busy time but there is no need for this at all. No quality checks, no nothing. The only saving grace was the delivery driver at least smiled. We tried to call and complain but obviously got the same person as before as we were met with a brick wall and treated like we were the ones in the wrong. Other Papa Johns branches I have ordered from there has never been a problem so it is clear it has something to do with the staff at this branch!

Worst service I've ever had. Avoid at all costs. I called to ask a question because I have dietry restrictions and their response was so rude and they wouldn't give me an answer so I ended up not being able to eat there at all! They have zero regard for their customers.

ordered online on the weekend. arrived 90 minute after ordering and this was 60 minute after the tracking said "cutting and checking". store took 25 minutes to answer the phone and told me was very busy but my order was on the way now. took a further 25 minutes even though we are less than 10 minutes from the store. contacted papa johns. their response was tough sh1t that you received lousy cold food so here's a pizza (we ordered 2 pizzas and sides) as goodwill. for something so poor we should have received a refund

ordered online on the weekend. arrived 90 minute after ordering and this was 60 minute after the tracking said "cutting and checking". store took 25 minutes to answer the phone and told me was very busy but my order was on the way now. took a further 25 minutes even though we are less than 10 minutes from the store. contacted papa johns. their response was tough sh1t that you received lousy cold food so here's a pizza (we ordered 2 pizzas and sides) as goodwill. for something so poor we should have received a refund

The opening hour is wrong on Sunday.We went to this restaurant this afternoon but it closed.And the Google map show it was opening,it's totally a mistake and hope the app can update in time😡

Tried Papa Johns twice - really disappointed. Never again.

1st time using papa johns very expensive for what you get def would not order again £47 for 2 medium pizza

Real Italian pizza ..Beautiful hot and delicious

Always friendly and helpful, we order online and collect and they are always super quick and efficient. The few times items have been wrong aswell they've either realised before we have or they rectify them straight away. Parking is tricky but you can usually find a spot somewhere and walk down

Good pizza but prices are getting higher and higher, bring back the large and 2 toppings for 7.99.

I haven’t ordered for a few months, but whenever I have it’s been delicious. We order via the website for delivery. I removed stars because papa johns keep messing with their dips. The pizza and chicken are nothing without their dips. They no longer have Frank’s sauces, they replaced them with own brand and their disgusting, so vinegary and thin. The special garlic dip was my favourite and they’ve ruined it. I haven’t ordered since then.

Cold pizza arrived after a long wait . reported to store, was told someone would call back. They didn’t. I then had to call again to be greeted by someone who didn’t give a monkeys, couldn’t even muster an apology, bad customer service , cold pizza AVOID

Food was good but the ordering process was far too complicated. £25 for 1 pizza is too much. I doubt I will order from here again.

Not long to wait. Food was delicious and hot as always. Driver polite.

Didn't even get served. Not one person looked up and acknowledged my presence. So rude. All it needed was a "I'll be with you in a couple of minutes", but they couldn't be bothered. Avoid this place at all costs.

Normally this pizza arrives perfect. Today it was luke warm and dried up. Not enjoyable.

Very satisfied. Got yo my pizza early amf it was piping hot. Absolutely delicious. Definetely will order again.

The size of the medium pizza was poor unfortunately will not be ordering from Papa Johns again

Food is really nice and customer service is good too.

taking almost 2 hours to deliver never again….. worst service ever

Fantastic service!😳 I’m actually surprised based on the amount of negative reviews. The pizza was fabulous! The staff were incredibly polite and friendly. I only waited 15 min for my pizza! It was scrumptious, very very very good tasty dough. Best pizza in that street for sure. 10/10 would recommend. I got the pizza on offer it was £8.99 each two medium pizzas.

Delivery was on time and food which ordered was delecious more than expected👍🏼

Probably slightly irrational, but this branch closes at 11pm??? Are they not missing out on vital clientele closing this early?

If zero was available for Papa Johns UK I would mark it! Buy a pizza online £8.50, App says "ready to collect" arrive to be told not ready. Have to stand and wait further 10mins. Pizza comes out, take it home, they had struggled to add 3 toppings to a pizza. Pizza is incorrect, advised can't refund have to return when manager arrives. Go back, managers present, refuses a refund and states i must EMAIL customer services. Basically got robbed, in the street by a well known brand, i feel like i'm on another planet. Doing business like this in 2022, what a disgrace. Absoloutley disgusting...

Was late but and did get lost but was sorted out nicely

Arrived so early that it confused me. Food itself was fresh but pretty bland.

I know the world is short of staff at the moment, otherwise this would be 5 stars. Before the worldwide staff shortage they were always 5 stars and for many years. I hope they return to the perfection they once were soon.

Good qualitative dough what a experience i love it will try soon

just came for collection and got verh good results 15 min what a service thanks for the food

Electrifying experience and was fab food

WAS GREAT EXPERIENCE to order from meanwood as its nxt to my house i love it

Excellent service. i ordered pizza like 7-8 times from them very good service nd even the staff is very polite especially there manager he’s an excellent person knows the value of time even the food was also very good. would recommend everyone to give a visit at least once you won’t regret it 🙏

I order 1 pizza, side dish and drink as part of a meal deal. Order took 1 hour 40minutes to arrive. I called the store multiple times to chase order up and no answer. When order finally arrived, the drink was missing and pizza was cold and hard. I complained about incomplete order with no response. AVOID!!

very tasty and freshly made pizza

Service is always good, pizza is usually ready to collect 10-15 mins. The staff are really friendly as I'm a regular, and the pizza and sides always make for a quality cheat meal! Great deals available!

Sides didn’t arrive and pizza was destroyed to the point were the toppings have fallen off i would like a refund as my food is inedible

Long wait for delivery food wasn’t very nice at all and expensive spots by recommend

Ordered a pizza and 2 sides as part of the deal just after half 9 in the evening through their website and it is now 20 to midnight with still no pizza, not even a phone call or anything to let me know they were running behind. I tried ringing them multiple times to no answer. Absolutely ridiculous waste of time and money.

Zero Pepperoni on my Meat Feast 🤔

Called the restaurant as per advice. They told me to call delivery company. Our order est time was 1905-1925. I wqited till 1940. By this time it was bed time. The restaurant were really unhelpful, I asked if they could let me know if my order had even left the restaurant, kept being told to contact delivery service. The order turned up within 15 minuets after I contacted them and the driver blamed the restaurant. Pizza wasn't eaten as it was bed time for my children

The pizza is very tasty. Nice amount of tomato. Delivery is usually fast. They can be a bit stingy with the topping though.

The Pizza is always nice just not enough meat.

I have ordered in that place my order was pizza but when I get the order was wrong pizza I ring back to that manager refused to refund or change that pizza for me Not recommending to anyone👎👎👎

I have phone them and they say driver be in never press buzzer or knock door and we r deaf how u hear them

Ordered 2 x pizza and wings. The food arrived cold, I called up the store and spoke to Akmal who said I was lying. Asked to speak to a more senior member of staff but he said he was the manager. He did have any contact details to escalate the complaint and said the food was hot. We’ve to reheat the pizzas and the wings. Will not shop there again

Best pizza I have ever had. Well worth spending the bit extra. Loads of topping and really nice sauce. Highly recommended.

But on time was an hour and a half after I ordered and the food didn’t come hot it was barely warm and wasn’t even cut up properly.

Pizza was cold and had green peppers on it too and it tainted the rest of the pizza

2 hours delivery from order time.. simply unacceptable

Awful.. Workers barely speak English.. Drivers can't find the address and worst of all.. Found hair in vegan side dish.. Restaurant not interested!! Will Never use them again Ugh!

Not particularly great pizza but liked the tomato sauce dip

Just what I needed on a Friday thanks everyone

Great food! Amazing Quality and great service!

Appalling customer service, incredibly unhelpful. Totally chaotic staffing with only one driver at a busy time

Fantastic delivery very impressive and courteous member of your delivery team. Pizza arrived earlier than expected but appreciated thanks to entire team at Papa Johns

Ordered two pizzas for collection, they were ready very quickly and to the usual Papa Johns standard.

Absolutely excellent as always love the works!!!👍👌

Absolutely excellent as always the works- work !!!!👍👌

Food was poorly made and rushed.

Best pizza, better than dominos

Piping hot pizza .tasty as always .

tried to try a new pizza place, ordered online at papajohns, the money was taken but the order didnt go through. rung them up to be greeted over the phone by rude staff that also couldnt understand a word of english

1 star is to many! I've had many problems with their delivery service whether it be late or sometimes it doesn't even come. This company is poorly ran and I suggest avoiding at all cost.

Delivery time was great but the restaurant service was poor and the Pizza was poorly constructed. Disappointed with the order.

Don't order on line the is a fraud on the payments with the same ip called complete saving. Co. UK and make automatically subscribtion to them and taking money of your account just spoken with the bank.

Very unusual for it to be late

Food was late by one hour and it was freezing cold

Pizza was placed directly in cardboard box without any liner.

Piping hot when delivered, and delicious as always.

Pizza quality awful. Cold food. Unwilling to deal with complaint, told to go through app. Manager been in the job 2 days and it shows. Avoid as there are far better business's to support

Avoid papa johns Meanwood. Pizza delivered early. Driver said they would cook fresh and redeliver on time. Instead they write NEW on the same box and redeliver it. Breaching policy im sure as well as health and safety. manager refused to deal with and referred me to the app. Do not bother with them. Support genuine local business's

The delivery driver was really sweet!! I appreciated the kindness a lot.

Amazing service and delicious pizza! The price was amazing too

Probably the worst cost to quality pizza ive ever eaten in my life. At around 15 pound for a small pizza, with poor toppings and a garlic sauce that just tastes of butter, its not worth it. There are far better pizza places in the area, with more authentic, cheaper pizzas.

Although the food was nice it was cold so not as enjoyable as it could have been. It was late by 15 minutes with no apologies. Messaged the restaurant but did not get a reply.

Food delivered was still very hot. Lovely and tasty. Service was great.

Superb flavour and tasty. Also I would recommend to friends and family.

Even though it came in a few minutes late, it was still delicious and won’t stop us from ordering again. We totally understand that it’s Friday and they must be busy with all the deliveries . It was worth the wait.

Food arrived cold and came really early!

The no.1 pizza company in Colchester food arrived hot very courteous delivery driver...( Which makes a change nowadays) well done Papa John's 👏👍👏👍

Delivery driver opened my food took ages to find my house and it said it had been delivered about 30 minutes before it actually got delivered

Pizza can be delivered or taken out, good variety, selection, nicely cooked and very tasty..... sadly they don't sell Coca Cola. They do pepsi instead.

It was mainly are fault because I typed the wrong postcode

We have ordered from here a few times and food has always been decent. However, we order from here tonight and It was absolutely delicious!! I don’t know if they changed something in their recipe but we couldn’t believe how nice it was! This is also one of the only pizza places who actually puts a good amount of vegan cheese on the pizza! I don’t normally leave reviews but it is defiantly worth leaving 5 stars. Thank you very much and will be ordering again soon!