Papa John's in Manchester

The service was great as was the food Love it

the person serving the pizza was lovely and really kind

Amazing service and staff- free sauce love you guys

Very helpful and quick staff :))

Waited over a hour for the pizza and went it came it was cold.. I will never order there again

Very friendly staff and helpful service!

Service was excellent and very accommodating to dietary requirements

Service was excellent - quick to accommodate our needs, whilst also being patient with us. Would order from again.

I feel very happy to be here the service was very good

Quick service & high quality food

Great customer service and food as good as always!!

great service and nice staff thanks!!

Extremely quick service and friendly staff, definitely recommend!!

Top food cheap price, way better than dominos!

It’s was absolutely good service, received the fooled on time .. the person Vivek was humble who served us Great experience

Great place, very fast and friendly service *Very tasty pizzas* The employee named vivek is very friendly and gentle. This store has a good staff with a good service.

The place was very nice. Preparing my food very quickly.

Great pizza, great service, all around amazing shop.

Absolutely too papa John's I went too. 100% well worth it

Good customer service Kind staff and very welcoming

Nigam was amazing, and the food was top tier! Thanks guys :)

Great customer service. Nice staff

Brilliant service. Would recommend and come again. Great pizza great staff.

Their service is really good. And amazing pizza

Good prices and very tasty pizza! Definitely going to order again!

Ligal went above and beyond to help me get the best deals! The service is always amazing and the pizza is so delicious. Best Papa John’s I’ve ever been to will definitely be coming back again and again

10/10 pizza and lovely staff as well !!!

Banging service, great staff and excellent

amazing service from staff and great pizza

Amazing staff very kind and patient, will be returning very soon!

Such a lovely papa johns great service and people are so nice defo recommend xxxx

Great customer service and lovely environment!!!

Amazing pizza, really good service

Quality of food is fantastic and staff are very friendly.

It’s okay not good on parking and customer service

Sound guys had a great chat food was prepared with great care

Papa John’s always best pizza Good and friendly service by Nigam

Fast service. The food was very delicious and friendly staff.

Amazing food, affordable price, especially lunch time deal, great service. No issue at all

Delicious pizza's and great team.

great service, great value with the lunchtime offer. had a 6 slice bbq chicken classic for £6

Love the Papa johns in fallowfield, such friendly personable staff, prompt, and most importantly delicious everytime 😋

Always see Nigam at night 5 stars

The staff and food are both amazing.

Excellent customer service by Nigam and very good pizzas

The pizza was perfect will definitely use the branch again. Keep up the great work guys.

Great pizza, very good service, Nigam is a very nice and understanding attendant, he was super patient in explaining

Delivery to home it's no working good. They are late always, but I like more the taste os papajohns better than competitors

Stuff is very friendly and quick. Pizza is really amazing

Speedy service and delicious pizzas always

Food was never delivered so i rang the restaurant the staff was rude over the phone however the order was resolved and delivered within 30 minutes after already waiting 1 hour after the first time ordering, food came under cooked, with wrong sauces & hairs in. I have to say this has got to be the only papa johns I haven’t liked and as a pregnant women I am not happy.

Ordered their Tandoori Chicken pizza but it wasn’t the best Tasting pizza tbh - the topping didn’t taste as good, also the Dough wasn’t fresh as you’d expect. I wouldn’t recommend -

The App errored and topping were nit shown on order. Restaurant sorted it for me after a phone call. Pizza was delicious

Nice pizza and wonderfully tastie dip

None of the staff had gloves on and especially the chief was doing my pizza and the toppings with bare hands !!!

Rubbish. Didn’t deliver my order waiting till 3am with no update

So poor! 2.5 hours to arrive, cold and uncooked! Never again - Rudy’s in future as I’m sick of paying for bad food

I had delivery today, it was quick. However, size isn't accurate at all - the pizza was too big for medium (I regret paying £20 for food I don't need when I could have oredered small!). Also, the taste wasn't that great, nothing special about it really. Also, a bit too doughy (forgot to choose thin base) and the garlic sticks with 4 cheese were too oil & garlicky, there was barely any cheese! I'd not order again.

Philly cheesesteak pizza is pretty good.

Pizza was made in good timing, staff were friendly and pizza was delish! Only downfall is the dough balls are the size of marshmallows

No hand hygiene maintained in all store. Staff moves everywhere, touches everything also makes pizza with same hand.

If I could leave 0 stars I would. Absolutely diabolical customer service. Ordered £100 worth of food from Papa Johns Fallowfield, said it would take 25 mins - ended up attempting 'delivery' 3 hrs later at 2am. Tried calling to get an update on the order after about 45 mins, they said it had been transferred to the main branch in Manchester centre. I then rang them and they didn't have it on their system and said it was at the Fallowfield branch. I then rang them back to figure out if I was getting my order since it seemed no one had it on the system, whereby they proceeded to hang up on me multiple times when I called for a status update/cancel the order. They were rude down the phone and then even blocked my friends number. Absolutely worst customer service I have ever received. Have been battling to get a refund as never received the order - they're saying since they attempted delivery and I didn't accept it, it's been marked as delivered, however after 3hrs late and at 2am, I can't understand how they think I'd be awake and wait around for the order at that time. They have pretty much insinuated that it's my fault I didn't accept the order (at 2am when I was asleep) and they can't do anything about it. Disgusting. I will never be ordering from Papa John's again. Makes you think how many people they have done this to and got away with it. Sickening. Anyone thinking of ordering from them - do yourself a favour and don't.

Guy was amazing said I looked nice

Time and time again I have received pizzas with missing toppings. It's like real-life Groundhog Day. At this point I feel like the Fallowfield store are trolling me... Is this a bad joke or are they seriously forgetting to put the missing ingredients on re-made pizzas? Word of warning to those of you who receive missing stuff that you've paid for - it will be flatly dismissed and you may even experience the joy of being called a liar like I did 21st February - they missed onions from my pizza. Rang up to let them know and was promised a free pizza next time. 18th May - free pizza was delivered, missing a topping again (BBQ drizzle) 6th June - rang to let them know about last order, person who answered insisted that I was incorrect despite having pictures (below). It turned out that they had also dealt with the previous orders. The best part is that this isn't the only store that has this problem! Swinton and Denton have also delivered pizzas with missing toppings. I wouldn't normally leave a negative review but after dealing with this same issue every time we order, which isn't that much (approx. 10 visits in the last 3 years) something needs to change.

Delicious pizza ,great location

The pizza was barely warm and didn’t taste or look fresh. I wouldn’t order from here again.

🍕first time visiting in person…super friendly! Def would come back again

Nice place. Friendly staffs. Takeout only.

Oh my goooooooooodness. We got to try out a Papa John’s BBQ Chicken and BBQ Wings, last week… It was amazing. We love pizza anyway, but this one had a twist on a traditional BBQ sauce, it was a cola one. Which works so well with the onions, and burnt ends. The burnt ends aren’t the same as normal beef, they have a slightly smokier and deeper flavour.

La qualité des pizza est terriblement médiocre... Il n'y avait quasi pas de viande sur ma pizza au boeuf... Déception pour le prix payé et pour une première dégustation de cette enseigne connue. Je ne recommande pas

Fantastic pizza and very fast service love you papa Johns pizza’s

Great service, food was made quickly. Highly recommend

Awesome food and high class customer service...

I love papa johns. But every time I order from this joint my order is always wrong. The last two times I’ve ordered the vegan pizza, it has come with dairy cheese Update: I ordered this week and they smashed the order! Was hot, on time and exactly what I ordered. (Pushed it up a star) keep it up papas!

**Edit - although the reply was 3 months after my query, I called as per my review reply, and was offered the same pizza and dairy free ice cream free. Thank you, but the order arrived with dairy ice cream!! The same mistake twice!!! Please get staff trained on vegan, dairy free and intolerances, and please take more care with vegan orders. Ordered a vegan pizza. As you can see from the picture, a dairy cheese was sent. Vegan cheese does not brown like this and tasted like dairy. First time I've had dairy in 7 years and tricked into it. Allergy so this has impacted me.

They sell 100ml Ben and Jerry's for 6.99 never order from here, find a different chain, not worth it.

Waited two hours for delivery, bare in mind i live 1 mile from them. When it finally arrived it was the wrong pizza, missing the toppings I ordered, they compensated me with a free pizza which was old, burnt and rock hard. Totally unacceptable for the price, never again will I order from here. Brings shame on the Papa Johns Brand.

Delivered wrong food and was cold

Mo and Alex were friendly and helpful on our visit to Papa John's. Food was made on time. Thanks guys ❤️

called over half an hour after i ordered to say they will not be doing the order and didn’t answer when deliveroo called so i could not get a refund also, the man who called was rude and told me to order from a different branch which was closed at the time i ordered. i was also at a friends house, so how am i supposed to know where to order from? He cut me off as he hung up on me edit: now deliveroo have said they confirmed the order was delivered via email?actual joke

I am realy un happy. 1 hour more from the time they show to me. I call the reatorant several times and every time they said - 5-10 min.

Our food was ordered at 17:45 on a Sunday and didn’t arrive until after 19:30! I think nearly 2 hours for delivery is ridiculous and unfortunately the food was quite cold when we received it. So definitely not great when you're spending over £30

Great Vegan pizzas and really helpful staff, especially Mohip!!

Where is my drink?! I’ve ordered a deal and i get told “I’ve forgot your drink” not good enough we are already going through a cost of living crisis I expect what I ordered

I have been using Papa Johns for years now and my last order was a disgrace for the money spent. The delivery was great and the good was hot. The pizzas had a minimum of at least two inches of crust showing, they were not far off plain cheese with the measly amount of toppings, Papa Johns were always well topped..I had slices with no toppings and most had one piece of meat on each section, bearing in mind the pieces are around half an inch in size. I stopped using Dominoes and Pizza Hut years ago to buy from here but I'm seriously considering not to buy from again. I was thinking its maybe that I ordered the 50% off deal and they just put hardly any toppings on.

Price is unbelievable, paid 24 pounds for a Medium Pizza with 4 toppings. I‘m Not from the UK, didn‘t check the Price before i orderded. Don‘t waste your Money here. It‘s scam, will Never ever return to a papa johns imbiss again 🙃

Having visited a number of Papa Johns locations both the UK and the US down the years, this branch is comfortably the worst I have ever visited, I would advise giving it a hard pass.

Order arrived 40mins late and cold, staff won't answer the phone. According tot he driver they're understaffed and overwhelmed. Shame.

my vegan pizza had meat on it again

Quick Delivery, hot and a well made pizza 👏

Food was great as always. Top service from a top bloke at the store. Strongly recommend thanks to the customer service 👍

Wouldn't even give it any stars if possible, cold pizza delivered in an unsealed box by someone wearing no facemask. The staff that work there and answer the phone to customers need to remember they are working in a pizza shop and are not roadmen or bad boys.

Missing items, and they don't pick up the phone! NOT HAPPY..

Best Papa john's in Manchester by far. Excellent service

Big shout out to Ahmed who took my order over the phone yesterday. He was the absolute highlight of my week - easily one the funniest, most charming people I've ever met. Our pizza order was awkward and fussy, but his banter left us all in stitches and made ordering over the phone such a refreshing experience. His level of service was fantastic too - we scheduled our order for a few hours ahead, and it arrived bang on the dot. Will definitely be ordering again, if only for how fantastic Ahmed's order taking skills are!

Staff were rude, disappointed with the service.

Dear Management, I am writing to you to express my sheer upset after the treatment of your colleague Hamza. I am a regular customer and I am disgusted in the way I was spoke to. Hamza was unprofession and not very kind. I asked if I could order a pizza to pick up which he declined saying you cannot order over the phone and you can only order via the website. I checked if this information was accurate to find out this was not the case.

PJs do great pizza but the default garlic is absolutely rank! It's like some disgruntled employee was sick in a bowl and served it as garlic dip. Somebody needs to have a word with these guys, as it must be damaging business. I've even seen an online petition to have it changed. Yes I've told them many times!

Delivery was so fast and the driver was very friendly. Let's get to the food now.. Pizzas were cooked perfectly, taste amazing. Cinnamon scrolls is a backlash from childhood, it's been long since I ate something that nice! Overall the food tasted great, generous portions and I'm very pleased. Highly recommended!

I wanted to order a pizza ..the guy i asked him was very rude (tall chubby guy)...he could've say they can't take order's after 10 pm Politely instead he said can't you see the shutters are down in very bad way..i wanted to try my first papa John pizza ...i guess ill cross that from my list now