Based on 680 opinions finded in 3 websites
Based on 680 opinions finded in 3 websites
Nº 121 in 247 in North Kesteven
Opinions
Forgot wings in my order the food was cold tried calling no answer kept cutting off
Donna . 2025-04-04
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Delivery was very late but they apologised and were really nice about it. The food was mega though. Thank you. Just wish we’d not eaten so late
Jessica . 2025-03-31
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the delivered says enjoy ur food but it hasn’t arrived
Kaitlyn . 2025-03-29
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Amazingly quick service, great food as always
Rachael . 2025-03-27
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Place is friendly and busy, what I would say is, the food is good if you get it yourself, if you want delivery on busy days, weekend etc and you get it delivered it's probably going to be cold, both my orders were and judging from reviews I am not alone in that, if you are prepared to fetch it yourself, it's freshly made and hot and good quality for the price, well worth it.
Mark Rowlands . 2025-03-13
MORE AT Google
Always great food from here and great service
daryl . 2025-03-13
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Although the delivery was late the driver apologised sincerely and refunded some of the cost the food was still hot and usual high quality
Steve . 2025-03-07
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Best gluten free pizza I've had but would be nice if could have a choice of toppings.
Karen . 2025-03-01
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My favorite place to get pizza, kebabs and their chips are the best in town!
Andreas . 2025-02-22
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We’ve used Papa Franks for a while now and never been disappointed. Tonight’s food however arrived cold and was missing salad and sauce - believe this was a problem with the online ordering. Rang the takeaway and the owner was great, really helpful and apologetic. New hot food arrived really quickly. Was it’s usual great quality and taste. This is the only time we have ever had an issue and due to the owners great and fast response on abuse Saturday night, we will continue to use this place 😀
Lucy G . 2025-02-15
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Im on holiday for my birthday so a treat of pizza was called for. I forgot to give exact address but driver phoned and resolved. Very pleasant driver. Pizza and garlic bread was spot on. Warm despite the weather and perfectly cooked. 10 out 10 👍
Ray . 2025-02-10
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fabulous meal as always wouldn't go any other place for a take away ! amazing
kerry . 2025-02-09
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If I could score zero I would, food was cold, no taste at all, delivery was late, when we complained the manager on the phone was rude and said do you realise it’s a Friday and it’s payday for people - not sure how why that’s our problem
Sarah Cooper . 2025-02-07
MORE AT Google
I love this takeaway as the food is always lovely and tasty. But tonight I ordered for delivery and the food arrived cold, not a bit of warmth in it. To the point that the cheesy chips; the cheese hadn’t melted in the slightest. Very disappointing.
Jamie Leeming . 2025-02-07
MORE AT Google
Excellent delicious pizza chips and fresh salad Thankyou
Joanne . 2025-01-30
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Arrived late, Food was cold, very dry chicken, not enough sauce…didn’t even order at a busy time. Disappointed :(
Emran . 2025-01-27
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Ordered for my boys. But boys being inpatient rang and got in contact with the app, to find out where the food was. To then be great to a phone call from the restaurant to an angry worker.
Suzanne . 2025-01-22
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The chicken on my kebab was hard and dried out could not eat it very disappointed
Barbie . 2025-01-22
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The order was wrong as well as late. We’d not ordered for some time due to a decline in the quality of the food and reliability of both the order and accuracy. I’ll not be wasting either my time or money again.
Dion . 2025-01-22
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Asoon as we walked in the older guy was disrespectful and was very sarcastic and made us feel like we were inferior to him. He started mocking our clothing attire and starting mocking our religion. He was telling us how to dress and that we bring shame upon our religion. Stay away from this place unless u want ur self respect to be destroyed
Ishaq_373 . 2025-01-22
MORE AT Google
Hot tasty food and quick delivery plus great communication. Thank you for the excellent service
Jon . 2025-01-14
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papa franks is my go to takeaway as a student affordable and really good food you can go wrong the burgers are really ncie the pizzas and calzones are top tear for a cheap takeaway I will always order from here whilst at uni
Josh . 2025-01-12
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Always great service and great food. Order all the time, won’t go elsewhere
Chelsea . 2025-01-12
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we ordered doner meat it was cold and hard chips and cheese cold couldn't eat doner meat had to warm chips that's all we ate waste of money and still hungry
Tracey . 2025-01-09
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I ordered at 3.55pm with Del at 17.20. I recieved order at 5.45.
Rachel . 2025-01-06
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delivery driver was weird asf...
Sam . 2025-01-03
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Good food, restaurant was busy and food was a few mins late, despite that the food was still hot, driver was very polite and apologetic, will order again :)
Daniel . 2024-12-29
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Great food, great service chicken wings are the best!!
Heidi . 2024-12-25
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absolutely beautiful lamb shish kebab!!!!
Emma . 2024-12-15
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Great place with the most friendly staff , Mohammed was the greatest help even charged my phone , and recommended us what to eat , great place
Tuhin Uddin . 2024-12-15
MORE AT Google
Went here today only ordered a regular chips and 2 Dr peppers they were nice and crisp and the chips were so flavourable it almost made my mouth WATER 🤤. The guy who served me and my friend was so kind and chill everything was nice 10000/10 definitely recommend.(Ps it was probably the best chips I have ever had!!!)
Olly . 2024-12-14
MORE AT Google
This place is very very good, the man who servers us WAS A LEGEND and was chill, also funny. I recommend going here I will be coming back soon! I went here with my friend. But I ordered fries and 2 Dr Peppers and there were cold!!!!! Thank you for the good service.
Tom . 2024-12-14
MORE AT Google
Tunes always pumping, staff always friendly and the best Pizza this side of town!!!
Alex Ward . 2024-12-14
MORE AT Google
lovely food .. Will order again
joanne . 2024-12-14
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Order arrived early which is good for a Friday night. Food was very tasty and hot. Would order again.
David . 2024-12-13
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My meal was delivered to the wrong address and the occupant took delivery (theft) I spoke with the manager who couldn’t have been more apologetic. He cooked my meal and delivered it to me and the meal itself was excellent. Makes a change to have a business taking good care of their customers!!!
Craig . 2024-12-12
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Friendly staff, tasty food and the best chips I’ve ever had 😘
Joanna Greenwood . 2024-12-09
MORE AT Google
Excellent service and delicious pizza and chips, we would highly recommend Papa Frank's .
Joanne . 2024-12-07
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Ordered threw just eat the restaurant accepted order to cancelled 2 and a half hours later only because we called to find out why it had been marked as delivered when we had not received the order, they then lied and sed they could not find the house to then say it was to far so they wold not be coming
Beth Birks . 2024-12-07
MORE AT Google
Great food, friendly staff can’t knock it. Give it a try
Chris . 2024-12-06
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Always had decent kebabs from Papa Franks but the one I had tonight was outstanding!! Doner/Lamb shish mixed was excellent…..well done.
Craig . 2024-12-04
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Came in tonight lovely food service was brilliant 🤩 n we will be back in again very shortly Please eveyone give a review on papa franks after food best takeway n people i know ⭐️⭐️⭐️⭐️⭐️
Mackenzie Cairnie . 2024-12-02
MORE AT Google
Never had a bad kebab from here before, Pizza made fresh and is spot on every time. Definitely recommend
Tom Pawson . 2024-12-01
MORE AT Google
Juicy tasty kebabs and pizza from this place and always arrives fast.
daryl . 2024-11-28
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Absolutely the best house special kebab ever. So fresh and delicious. The chicken doner was so flavourful and succulent. The salad was even laid out beautifully and all fresh. Never a disappointment from Papa Franks
daryl . 2024-11-28
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Always the best food from here. Never been let down and everything is always so fresh and tasty!
daryl . 2024-11-28
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Always my first choice for takeaway food
Paul Sawyer . 2024-11-27
MORE AT Google
Ace man makes lovely will do anything to help you out in shop and. Food is lovely and warm and get down there people for smashing food n service
Lewis Cairnie . 2024-11-26
MORE AT Google
Always great food. Never disappoint
Chloe Brown . 2024-11-24
MORE AT Google
Excellent customer service and delicious food! Food was recieved within the hour as promised and the owner personally called to ensure we were okay with the wait. So thankful to do business with people who care about the quality of their food and service.
Sherry . 2024-11-23
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Great food! Great staff and quick delivery.
Trent . 2024-11-21
MORE AT Google
my first order from here and it was very tasty and fresh,the chicken kebab was beautiful.I would recommend,I'll be ordering again.Thankyou
Donna . 2024-11-19
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Fantastic food at decent prices with a friendly service! What more could you ask for!
Russ . 2024-11-14
MORE AT Google
Very nice pizza and chips. Staff are all nice, especially the owner Mohammed, lovely chap!
Jack Robson . 2024-11-13
MORE AT Google
Kebab was freezing cold and dry. Chicken meat was lukewarm at best. Chips were like cardboard and also freezing cold
Luke . 2024-11-11
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The food is very nice and the staff are very friendly. Would recommend
VI danger . 2024-11-09
MORE AT Google
Mohammad went above and beyond for our party gathering. We placed a large order only the day before and left him to be creative with the food we recieved. Vast amount for the money, all fresh, hot and tasty. Would highly recommend.
tracey lane . 2024-11-03
MORE AT Google
The quality of food is so amazing and the staff are very friendly and polite.
Hazem Abdelsalam . 2024-11-03
MORE AT Google
amazing food and service, workers are all lovely and the food is delicious.
Lilly R . 2024-11-02
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we have not received our food . It was suppose be here in at 18:50 or 19:05.
Sherry . 2024-11-02
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great servers who work there great manager too. i come here quite often and the food is always very good and hot. 10/10
Durtee Soks . 2024-11-02
MORE AT Google
Great place for food, owner is very sound. Get down to the forum for papa franks, good place to be and great people!
Boff . 2024-11-02
MORE AT Google
Brilliant food, friendly staff would recommend to anyone
Branden Breen . 2024-11-02
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the food here is very nice and the staff are friendly. i was given a new menu item to try and it was very nice. i highly recommend this place to anyone as it is a great place to be.
Luke Smith . 2024-11-01
MORE AT Google
Love the music, food is brillaint and service is quick
Bailey Whitnell . 2024-10-30
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Really great food delivered well in the time it said and a really friendly driver
Martyn Bulcraig . 2024-10-28
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Small kebabs garlic bread like cardboard wast of money
Mark . 2024-10-27
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not the best. won't order again. order was marked as being delivered but wasn't till 10 mins after that, obviously so you don't get late marked down. better places around and cheaper 👍🏻
lee . 2024-10-27
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Food was cold and the chips were over done.
Callum . 2024-10-26
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I’m a regular at papa franks and the staff are brilliant. Always greet you with a smile, they treat you like a friend and not just another customer. The best in Lincoln, I recommend them to all my friends and they now all go there for their takeaways. 10/10
Chris Alcock . 2024-10-26
MORE AT Google
The food was good The staff was excellent The service was excellent We always have a good time when we go there .
Mark Maynard . 2024-10-26
MORE AT Google
We really enjoy the food from Papa Frank's. Ordered many times and the manager and staff are always happy to provide an excellent service. Delivering to Sturton, food understandably takes longer to arrive but is always served hot and tasty. My partner loves the Southern Fried Chicken Burger and the Melted Fries, the best around.
Harper WF . 2024-10-25
MORE AT Google
amazing food, won’t order from anywhere else when i park in lincoln!
Brad Archer . 2024-10-23
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I ordered meal deal 8 the food was still hot I could see the steam from the food I ordered Seafood pizza and BBQ pizza i loved the edges crust and it was cooked really good not like most of the other shops which i find their pizza too soggy i will keep ordering from their And i really their BBQ pizza you should try it
Ali Dagsh . 2024-10-22
MORE AT Google
really quick delivery and food still hot and delicious!! my go to pizza place!!
Amy Wright . 2024-10-21
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The food was so good 10/10, would definitely recommend. The staff was also very nice & friendly.
User . 2024-10-21
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Really good service, friendly staff and lovely food. Worth the money you pay! :)
Tizzy Sky . 2024-10-21
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Waited an hour on delivery. Food was stone cold, chicken and donner meat was cold and chewy. When speaking to just eat regarding a refund was told unable to refund. Simply not good enough
Amber . 2024-10-19
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An hour over delivery time. Cold when it arrived.
amy . 2024-10-12
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Also when it arrived part order was missing
Danielle . 2024-10-12
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EDIT REPLY: Are you joking me? So even your reply is utterly rude. I called up asking about my order (never said it was an hour late, I stated I PLACED IT an hour ago from the time I called) because UberEats told me to! And I never screamed down the phone, so that's a lie. I said "no need to be rude" because your staff member on the phone was rude to me first, so I didn't appreciate that and my order was late...it said 7:00pm-7:20pm and I received it freezing cold at 7:45pm. I don't understand why I have been treated so unfairly here! I WISH I could give a 0 star review, but will settle for 1. Most unprofessional situation I've ever had to deal with. Not only were your staff members disgustingly rude to me on the phone when I was suggested to ring up by Uber Eats, but I had to leave my house to get the food because your driver has NO IDEA where he's going and when it was finally given to me it was STONE COLD!!! Seriously unhappy! Absolutely appauling service & I will never ever order from here again! What a waste of money. Will be requesting a refund from UberEats! Disgusting service!!!!!
Phoebe Butler-Lynch . 2024-10-10
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apparently it's a Saturday night and it's a pay weekend ordered for 7.30pm and called restaurant at 8pm and they said its not late as inordered it for 8pm. delivery drive rude didn't speak no apology nothing
Steve . 2024-09-28
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good food even better customer service
Charles . 2024-09-27
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Over 2 hours late and the food was cold
Garry . 2024-09-26
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We ordered 2 doner kebabs. They were sold with half a pitta bread, very little salad and cold. Never again. What does a pitta bread cost for goodness sake. Too much meat and no quality
Tina Massen . 2024-09-11
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Chips were undercooked. Meat seemed like the scraps at the bottom. Disappointing.
John . 2024-09-08
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I had to call the restaurant to then be told they put just eat orders to the bottom of the pile. Pizzas were tiny, overpriced and waited over an hour on a Wednesday…..
Louise . 2024-08-29
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Ordered a chicken wrap and it was donner meat
Emily . 2024-08-20
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Absolutely amazing, easily the best takeaway I’ve had in a long time
Dylan . 2024-08-17
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First class food and quick delivery. Thank you
Jon . 2024-08-14
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The best value pizza in Lincoln and great service, who wouldn't love a takeaway which plays Sham69 whilst you wait for your order
Simon Cooper . 2024-08-09
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no source on kebab, cold chips ended up throwing it all in the bin
Mick . 2024-08-04
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Ordered a large tray of doner meat, ended up with a burger sized box of doner meat. Cost me £8 as well. Very disappointed as you can get twice as much at Fry-days, Hykeham kebab or Collingham chip shop and still pay less. Its wasn't crispy which was disappointing. Not value for money as they are the same quality else where
The Slacks . 2024-08-04
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Cold soggy chips, uncooked onion rings soggy, split coleslaw that looked like it's been frozen, and a burger with loads of gristle in. Won't order from here again
Hollie . 2024-08-02
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Really tasty and hot when delivered
ellie . 2024-07-23
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Food was AMAZING this evening, thank you!
Justine . 2024-07-21
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I have never left a nagative review before ordered chicken kebab and chips,kebab was cold,chips and cheese was cold too but ordering 11pm Saturday night, you kind a expect that fair enough but as I start eating,chicken was very dry then again late Saturday night fair enough, but there was a distinctive off smell, I honestly couldn’t ate it,I had to bin it, that food shouldn’t be for human consumption,I called the restaurant but nobody answered so I’m going to get in touch with council
ali . 2024-07-20
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twice ordered both ridiculous wait times compared to what is advertised. really disappointed as this was a place I used frequently. unsure if change of staff but has seriously dropped in my expectations. Will be looking for a new frequent take out.
Laurence . 2024-07-11
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Forgot sauces but not end of the world, good food
James . 2024-07-05
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Always late ! But foods not bad just late all the time.
Brad . 2024-07-01
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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328 Opinions
I use Elite in the Bail and Tritton Road, I keep trying Ruskington as it more local for me, but everytime I am disappointed. Chips are under cooked and fish was awful tonight. I put it in the bin rather than eat it. If it was Haddock it was really bad!