Papa Franks in North Kesteven

The best value pizza in Lincoln and great service, who wouldn't love a takeaway which plays Sham69 whilst you wait for your order

Ordered a large tray of doner meat, ended up with a burger sized box of doner meat. Cost me £8 as well. Very disappointed as you can get twice as much at Fry-days, Hykeham kebab or Collingham chip shop and still pay less. Its wasn't crispy which was disappointing. Not value for money as they are the same quality else where

no source on kebab, cold chips ended up throwing it all in the bin

Cold soggy chips, uncooked onion rings soggy, split coleslaw that looked like it's been frozen, and a burger with loads of gristle in. Won't order from here again

Really tasty and hot when delivered

Food was AMAZING this evening, thank you!

I have never left a nagative review before ordered chicken kebab and chips,kebab was cold,chips and cheese was cold too but ordering 11pm Saturday night, you kind a expect that fair enough but as I start eating,chicken was very dry then again late Saturday night fair enough, but there was a distinctive off smell, I honestly couldn’t ate it,I had to bin it, that food shouldn’t be for human consumption,I called the restaurant but nobody answered so I’m going to get in touch with council

twice ordered both ridiculous wait times compared to what is advertised. really disappointed as this was a place I used frequently. unsure if change of staff but has seriously dropped in my expectations. Will be looking for a new frequent take out.

Forgot sauces but not end of the world, good food

Always late ! But foods not bad just late all the time.

I have always loved this place, great food, good deals and nice staff. I will defo be going back

Ordered at 1726. Stated 55 mins. Delay. Delay. Called at 1855, it's just leaving. Delivered at 1933. The cherry on top is the missing soda. To be fair, the driver refunded the difference. Apologies all around but two hours for pizza is not acceptable. Good pizza but not worth the hassle.

My food never even came descrasful

Chicken goujon meal and tomato pizza. Fab meal and excellent service and friendly delivery. Thank you

Was requested for 6.30 came at 6.52 not happy

food tasted good but was cold when arrived. Was missing the chips and coleslaw from the meal deal unfortunately.

Friendly service, good tasting pizza. Price was £17 for a medium sized 12” meat and spicy + can of coke and delivery. On the more expensive side although it was delivered a bit further than they would normally. Took an hour to deliver from ordering.

brilliant quality friendly driver - phoned and checked we were happy - will be ordering again thank you - free bottle of drink much appreciated 👍

Ordered through Uber eats to Witham ST Hugh’s. Unfortunately the only negative was it was an hour later than first advised, HOWEVER after ringing the restaurant they couldn’t be more apologetic, they explained how incredibly busy they were tonight and that the driver would be leaving soon. Although the food was over an hour late, it was fresh when it arrived, lovely and hot and the quality of the food was sublime! The best chicken burger I’ve ever eaten and my partners Calzone was lovely as well (not overly greasy and the perfect amount of filling). Thank you Papa Franks!

Everything was perfect. No issues. Great service and quick friendly delivery

Excellent food & excellent customer service. Best pizzas around. Used Papa Frank’s for a long time and will continue to do so. - 43

After waiting for over an hour for estimated demivery time we then waited a further 20 minutes. No satisfactory when a childs meft waiting so long.

I ordered my food at 17:16hrs with estimated delivery at 18:35. At 18:25 my app tells me my food has been delivered. But I haven’t got any food. So I waited and called the restaurant at 18:46. Said my app is telling me my food was delivered 10mins ago but I don’t have any food. To be told the app automatically dose this. What’s my address? Have my address to be told my food is just being prepared and will be here shortly. 19:15hrs my food arrives. 2hrs from ordering the worst wait I’ve ever had.

Food was 50 minutes late. Phoned up 5 times and couldn’t get through. Then eventually someone answered and just said ‘it’s on its way, about 10 minutes’ kebab was luke warm and the pizza was hard and barely warm as if it had been sat for a while!

my food never got delivered and I've wasted my money

Just so tasty best kebab about

very tasty pizzas and arrived on time. nice and hot when arrived. driver was lovely

First bad order from here! One pizza was burnt and the delivery time was 45mins late ! Burnt pizza was like it had been warmed up many times! Excuse was it’s bank holiday weekend? Surely the restaurant y prepares itself for these busy times?

10/10 service!! Very entertaining lads behind the counter and amazing food!!!!

Order was wrong tried to call but no answer several times

my family received their order. my food wasn't delivered.

Always good food never had anything bad from you

Best place in Lincoln! The staff are always friendly and very helpful. Big menu. 10/10!! Thank you for a nice experience!

Didn’t get all items delivered that we paid for. Tried to call them to report and was only able to leave a message. Never heard back from them!!

Ordered at 1715, arrived at 1900. The order was stone cold and hard, couldn’t eat it, was inedible. Also do NOT order the cheesecake, £3.50 for a TINY triangle off one of those £1 frozen cheesecakes you can buy from any supermarket, shameful!!

We always get told a time and we turn up on time or little after and its never ready when we turn up always have to wait later than told time for pick up. should update times the order will be ready.

lovely pizza man, was kind and quiet, caring of people sleeping, I like to see this, great pizza

the cheese was not melted on the chips there was no sauce in the wraps and barely any onions

Food was cold, lacking of taste and 30 mins late

Food was an embarrassment, stone cold and delivered late. It went straight in the bin, that’s my charitable donation as I didn’t get a refund. Wouldn’t mind but they only are 10 mins drive away

I love papa Frank's but was a little disappointed tonight. Our time for delivery changed when it was late which is fine but then it arrived later than estimated the second time and was cold. The driver was polite as always its just disappointing when you have a large order and it's all cold.

Good quality kebab, unfortunately every time we order one the amount is so inconsistent, hardly any salad today and small amount of meat even though it was the same order as last time. If I order a large kebab with salad I expect the amount to be roughly the same it was definitely not a large kebab

Terrible service, hykeham kebab has proper large kebabs this takeaway is scamming

Should not take 1 and 1/2 hours to bring pizza 3 miles If I had realised this I could have walked and collected it quicker

The pizza was dry, tasteless and like eating cardboard

Ordered a bbq chicken pizza, which had no chicken on it just tasted like burnt bacon pieces, ordered regular chips and cheese and large chips both were the same size boxes very small potions, also asked for chip spice on both which was also missing, so disappointing we were hopeful for a new favourite takeaway as it wasn’t too bad last time, absolutely wasn’t worth the £50 I’ve just had to pay.

The chips were reheated the portion sizes were very small and they charged over £2 for a drink that says £1.45 on it

Food is responsibly priced but a bit hit and miss on the quality, but my last 3 delivery's have been towards and over the stated times

Awesome food and really gutted you have chosen to no longer to deliver to our area :(

Missing my pizza so can’t comment. Others seems to enjoy their food.

Great communication along with excellent service. Tasty piping hot food delivered by friendly driver. No issues and fantastic customer service. Thank you

Stone cold chips and luke warm burger. Was 10 mins past latest delivery time, but the app showed it had been delivered when it hadn’t.

My food has not been delivered????when it will be delivered??

First time ordering from here, love that there are so many items on the menu to choose from, food was lovely and hot came earlier than stated which was great especially on New Year’s Day! will definitely be ordering again, thank you and happy new year :)

Late delivery and when I called told it was ready but waiting for driver. So not as fresh and hot as it could have been

Pizza was little late but we'll worth the wait spot on

A very busy night for Papa Frank but food was excellent and fab service. Thank you

probably the worst take out ever....was cold & horrible, ended up in the bin

Just waited 1hour 45 mins for a cold pizzas and chips sound

The order took a very long time to arrive and when it did it felt like ‘next day pizza’. The pizza had gone hard and cold and like cardboard as not even warm which was disappointing as it had been ordered approximately 1 hour 45 minutes before it’s arrival and so had waited such a long time. The entire order was over £30 and we would have had much better quality food if we had paid £3 for two pizzas and put them in the oven ourselves

Really not impressed. Didn’t receive the order until over 1.5hrs later. Phoned multiple times and was told the driver was on their way. Do NOT recommend

Nice enough food but over 2 hours for delivery is a little excessive!

Second time I’ve ordered, best takeaway I’ve found in Lincoln and surrounding villages won’t go anywhere else now🥰x

food was late. however they kept in touch to let me know so fair play. lovely pizza and fries.

Great food as always, forgot the bottle of Pepsi we ordered though. Same as the last time we ordered but never mind :)

No mayo dip with my mozzarella dippers, no drinks with the children's meals. The service is getting worse, it used to be perfect.

Late ! Cold! Ignored notes! Apologetic but didn’t make up for what arrived !

Our office tried out the NEW salad bar today! The food was fresh, tasty and multiple options! Great value for money! Excited to try the new lunch menu!! Thanks Papa Frank x

Fab food and prompt service and friendly delivery

Brilliant food, fresh Salad on the new lunch menu. Excellent customer service, friendly and helpful! The girls in the Annicare office will be regular visitors for lunch!

Excellent food, very nice staff and good value for money. I highly recommend Papa Franks xx

Lovely pizzas and delivery is charged with your order and not asked for on the doorstep which is always handy! I never have change :) highly recommend

Best kebab and pizza for miles!

Pizza-lukewarm. Chips-how do you even get chips to be that bad? Kebab okay... Delivery late by almost an hour. Really bad..

Honestly, just shocking. Ordered from here twice before for myself, was brilliant. Ordered tonight for myself and friends- pizza was stone cold and so were the chips. Even the dog spat those out. Kebab was OK but if salad on it was the more enjoyable part, that tells you something. Delivery was late by almost an hour. Embarrassing. Only giving 5 for service as guy on the phone and delivery guy were pleasant. Very unhappy.

Mixed kebab - great quality meats and salad.

Not at their best this evening. Calamari rings were overdone and had a very strong odour (much stronger than usual). The kids sausage wasn’t great. Plus the usual later than estimated delivery (I live a bit under 4 miles from the location). I would still probably collect as the food is usually good, but won’t be using them for deliveries going forward.

It’s been 2 hours since ordering, and can’t get through to the shop.

Absolutely shocking everything was cold was late items we ordered was completely wrong won’t be coming back in a hurry

Excellent service and quick delivery. Hot tasty food and good size portions. Thank you

Expedited a home made milkshake as that's what the image suggested but it wasn't it was Yazoo and says 2 for 1 so they got one for free and made a profit on me. Wouldn't have bought it if I'd known. Also asked them not to skimp on the garlic mayo and there still wasn't enough.....for shame. First time buyer won't be ordering again from here. Food didn't taist good.

Food was cold, chicken was chewy and pink in the middle in places, and didn’t expect it to come this late otherwise would have gone somewhere else! Overall didn’t end up eating it

Food took 1hr 15 mins. Wrap was cold, spent £36 and nothing free should’ve had garlic bread or free pizza. Not been for ages but won’t be going back

Always good quality. Portions seem to be getting smaller and food not the hottest considering I live 1 min drive from shop

Waited a long time and the food arrived cold!

My food was over an hour late, ignored all my called and cancelled my order. Don’t order from here

Communication from restaurant was wrong but food was great and it arriving early, all be it out of the blue, was very useful. Delivery guy was great.

Tasty hot food delivered by friendly delivery ,Thank you for the excellent quick service

Used to love getting food from you guys. The delivery was 35 minutes late, the chips were cold and the cheese not melted at all. The pizza was supposed to be half and half but it all overlapped each other.

The food was 25 mins later than the delivery time and was freezing cold when it arrived

Food was come when we arrived the driver went to the wrong house was rude when paying and the food just wasn't very nice.

Lovely tasty food, very thankful as it's only 1 of 2 on just eat that will deliver to my area

Not much bbq sauce. Chicken very salty and parts of it burnt

We are currently still waiting after being told it was on its way

Food tasty a little on the cold side…order was so late but the restaurant did call to apologise

Food was cold, the base of all the pizzas was really hard. None of the Food tasted fresh.

Stone cold and an hour late, shan’t bother ordering again

Food arrived stone cold missing items really disappointing as waited 2 hours

Chips wasn’t great so rang up and they got fresh made and delivered. Excellent service 10/10

The food from Papa Franks is normally pretty good, the only thing that lets them down is their delivery time. I'm no more than a 3 minute drive in the car, yet is never delivered in less than an hour and I always have to ring only to be told that its leaving now. 3* for food quality as every time it has arrived lukewarm - hope this helps!