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4.0

Based on 2.102 opinions finded in 1 websites

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Nº 409 in 721 in Canterbury

CUSTOMERS TALK ABOUT DISHES WITH..meatroasteggladychocolateburntsteakfishpaychickenpieoystercookedsoup
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OpinionsNoteGoogle2.1024.0

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Lovely weather so sat outside.good good and service

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Tracey Philpott . 2025-03-26

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Really bad roast dinner. Should have gone to iceland may have been better !

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emma dickinson . 2025-03-24

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Staff attentive, friendly and extremely helpful

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Christine Hawkins . 2025-03-23

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Lovely Atmosphere & friendly Staff with Good Service.

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Katie Shearing . 2025-03-23

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Volla the waiter was very helpful and kind helped with children and me being disabled X x x

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Susan ellen “Susiesue” Brown . 2025-03-23

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Good food, nice ambience and very attentive and friendly staff. Overall a very pleasant evening out.

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Helen Megson . 2025-03-22

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Quiet and lovely atmosphere. Lee, our waiter was very friendly and he offered an amazing service.

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Adam Carman . 2025-03-21

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Good food and very good service by young waitress (Daisy I think her name was) only disappointment was at the end on the bill where we had 2 x 3 course lunches and they had put 1x3 couse and 1 x 2 course and because of the way they they adjust the bill at the end because they charged full price for the third item on the 2 course meal we ended up paying over £3 extra which we did not realise till we got home unfortunately!

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Andrew Hunt . 2025-03-21

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A very enjoyable early evening meal, food was tasty, service from Kieron was friendly and helpful.

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Elaine Kelly . 2025-03-20

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Food was alright, waitress Rubi was very professional 👍🏼

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steve handley . 2025-03-16

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Nice and clean, the staff who greeted us were welcoming. Service is a little slow for taking our order and bringing drinks to the table. Food was good. The menu had changed since last time. I felt that the brownie Sunday was missing the brownie this time. The steak was good.

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Nadia Hoare . 2025-03-16

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Friendly service and good food Rubi provided excellent customer service

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Rod Dexter . 2025-03-15

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Steak was slightly underdone when ordered, desert was a little stale considering the warmth. Chips, sides and starters were lovely. Overall a delightful experience, made delightful by an excellent waitress called Madison. She brought energy, joy and a lovely vibe to the restaurant.

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Freddy Sillifant . 2025-03-14

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We were served by Madison who was very friendly and able to answer all our questions about the menu. A lovely evening with friends.

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karen . 2025-03-14

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Our last visit was disaster non existent service very rude manager. THIS visit was excellent quick service lovely food and value for money our waitress was the best you could get so is 10/10 from us Madison was superb tnx

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Barry Vane . 2025-03-08

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We had a lovely meal each.3 adults 1 was gluten free.

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Susan Pearce . 2025-03-08

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Really good food and customer service.

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Lianne Midson . 2025-03-07

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Great staff Laura and Lee really know what they are doing got the oyster bed to perfection

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Nigel Leonard . 2025-03-06

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We went for a midweek lunch and our food came out in 12 minutes! Very quick service, friendly staff (shoutout to Kieran) and nice food. Good cocktails too

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Fay Gilbert . 2025-03-05

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First time at this restaurant Would be happy to visit again food was good staff were very attentive Reasonable price

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Paul Rixon . 2025-03-03

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Great service , freindly and efficient. Unfortunately second time in 2 weeks the lamb was unavailable

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Adrian Hyner . 2025-03-02

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Great place for gluten free menu. Whet here today still good service and great gluten free menu. 2nd March 2025.

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lesley whibley . 2025-03-02

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We had a great waiter - Vova :)

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Ruby Warner . 2025-03-02

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Server was very pleasant and helpful, even offering advice with how to use the hot caramel sauce to melt the chocolate.

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Chris Wymbs . 2025-02-27

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Absolutely amazing evening celebrating my 30th. Staff was all friendly and helpful, nothing was too much. Fast and faultless service, great menu and was really accommodating for a large party of 19

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charlotte louise dummer . 2025-02-25

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Good experience. Nicely decorated restaurant with welcoming staff. Daytime menu somewhat lacking in choice but main menu very good.

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Alan Mitchell . 2025-02-25

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Lovely place to have a dinner or lunch. Love coming here as it’s not too busy, or loud. The portion sizes are generous ! Cara helped us and made the experience a breeze. Would come again

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Chey . 2025-02-23

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What lovely service, served by a lovely lady. Young Blonde lady. Very sweet, very kind and very helpful. Made the experience fantastic. And my daughter loved her Visit 14:30 on the 21st feb

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Charlotte Emma . 2025-02-21

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Staff professional and welcoming. Food excellent. We all had different starters and mains and all four us raved about the quality and flavours.

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Brian Austin . 2025-02-20

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Standard pub chain. Nicely presented . A bit better than a "spoons" . Food was served on time. The staff were good and helpful.The staff there were attentive and prompt when available. Rubi was lovely and very helpful especially. Also the young man who showed us our table was polite and jovial. Pleasant evening had by all. Starter and main with drinks 109 after a 25% discount using a NatWest taste card.

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Rick Shea . 2025-02-18

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Hadn't visited for a while but went for my usual mixed grill, but sadly disappointed, the lamb chop has been removed from the grill, nasty cheaper tasting sausages and refused to make me a poached egg instead of fried(sorry I just really can't eat eggs cooked in oil) previous manager was always happy to provide the egg poached but the man who seemed to be in charge this visit didn't even ask the chef and just said no straight away. We had got valentine's day booked but I'm sorry to say we went home and cancelled our booking and won't be returning again.

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ally m . 2025-02-18

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Had a lovely time.e great service

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teresa lynch . 2025-02-17

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The service was amazing ,harry was very kind/quick very helpfull/friendly,would come again no doubt

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Max Vontrap . 2025-02-16

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Cara was lovely, very attentive and a credit to the oyster bed

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Russell Young . 2025-02-16

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Our waitress Madison was very lovely and she made sure we was well looked after. Would definitely come back again also nice food.

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AMELIA FALL . 2025-02-14

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Thank you Cara at Whitstable restaurant for lovely service

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Maya Griffiths . 2025-02-11

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Five of us went late on a Sunday as we had just been to Canterbury and rang on our way home, and they explained that some of the menu was no longer available. But they had everything we ordered. Food was bang on, and it was friendly with a few families with very young children to grandparents.

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pip piper . 2025-02-11

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The food was lovely and the staff were friendly

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Vikki Levy . 2025-02-07

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Had a lovely get together with family. New menu was delicious.

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Debbie Serretiello . 2025-02-06

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With such limited choice of venues in Whitstable to be able to drive, park and eat. I stumbled upon this venue whilst searching for somewhere to eat whilst on business in Whitstable for the week. First visit very limited menu as venue was changing it's offer the next day. Food was good . Next day, launch of new menu, varied, not pricey. I selected pie and mash with veg trimmings, food served quickly, hot, and very tasty. Staff very helpful, very busy! Maybe a little understaffed at time of eating. Overall a good place to eat, varied and well priced menu, supported by helpful staff. This will be my venue of choice whilst I visit Whitstable on business, I wish the owners and staff all the vert best going forward

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John Stanbridge . 2025-02-06

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Lovely meal with the new menu - our waitress Madison was amazing. Lots to come back and try with the new menu.

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paul willis . 2025-02-05

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Came with family for my son’s birthday. Madison was very helpful and spoke about the new menu. We took the advice and had the hunters chicken schnitzel. Was very tasty. Also she got involved with my children which was so lovely. We will be back soon

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Sarah Quick . 2025-02-05

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Absolutely awful. If you want good food, go elswhere. We have been many times previously and every time we are greeted with the news that several menu items are not available. Its become and ongoing joke in the family. Last evening, we were greeted with a makeshift menu which offered very little of the full menu. We were told that it was due to the menu being revised. Ha Ha. We soldiered on. I had a pint of Pedigree ale, the glass it was served in was filthy. Not a good start. My order, a simple fish and chips with garden peas, eventually arrived. It was the most disgusting meal I have EVER been served. My plate was awash with oil/fat, the fish was difficult to find within the greasy batter, I counted EIGHT chips and a few `bits`, and at best there were a couple of dozen peas. Needless to say, I complained. I was told that the portions are weighed and measured and thats all I could expect. I sent my meal back. The replacement meal was similar in content and grease, but at least the chips were whole! The entire evening was spoilt which is a real shame because we went there as a family group to celebrate a birthday. None of us will ever set foot in the place again. An absolutely appalling meal, ruining what should have been a lovely evening out.

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Dave and Gwen . 2025-02-03

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Service was great from Madison, she really made us feel welcome. Unfortunately we visited when a limited menu was in place due to an upcoming menu change, so options were very limited. The food that was available was nice.

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Ryan Hubbard . 2025-02-03

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first time the roast veggies were luke warm , plenty of food and tasty but on the cold side, shame, Madison our waitress couldn’t be faulted, very attentive

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Peter Laslett . 2025-02-02

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First time using, but will be back. Service was lovely and food good.

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MARGARET WATERFIELD . 2025-02-02

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Our waitress Madison provided us with excellent, prompt and friendly service and the food was great

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Stuart Vane . 2025-02-01

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Nice meal, quick service and efficient staff

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Lee Hands . 2025-02-01

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In future please bring food faster. We waited over two hours for our food. It was my friend’s birthday and she received cold food. Thankfully because of the other tables around us we were able to joke about the situation but still all of us were unhappy. Do not bring a large group for your friend’s sweet sixteen

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Meaghan Elliot . 2025-02-01

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Birthday meal ruined by this joke of a restaurant. Pre booked meal on a Sunday night. Upon arrival the birthday guests were given a menu with 90% of the items crossed out with a pen. No effort made to contact before arrival made. Leaving no time to go elsewhere or reorganise. Shows the care they have for their paying guests. The meal comprised of starters and desserts for 5. Took nearly 2 hours even for that. While things happen and I'm sure there is a valid reason for the lack of menu, the blatant disrespect to just not even make a phone call to advise is astounding. No wonder this place has such a bad reputation . Scandalous

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Gary Edwards . 2025-01-29

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Gave my 5yr old chocolate sauce on her Vegan ice cream, despite the fact that I informed them of her milk allergy each time when ordering. There was a 45 minute wait for food, despite being one of only 2/3 tables in the restaurant and when the food did finally arrived , it was cold. Happy birthday to me 🙄

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Leanne Jones . 2025-01-29

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Very friendly atmosphere, very good service friendly service, we liked the 70/80's music in the back ground, it was a very good meal, very pleased we chose your pub, we liked the look of the pub, plenty of quiet areas.

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Steve K . 2025-01-29

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Really good food and helpful staff.

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Rick Cheesman . 2025-01-28

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Service was prompt friendly and helpful.

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John Byrne . 2025-01-28

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Highly recommend this restaurant. Food is amazing and staff are very helpful.

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Nicky Warren . 2025-01-27

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Travelled here from Medway, had a table book in advanced as I was impressed with the dedicated vegan menu. Came here to find absolutely no vegan options available apart from a plant based burger. What a waste

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Benjamin Charlton . 2025-01-26

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A very friendly and attentive service, we had the Trio of roast and it was very good quality although for £17 my friend felt it could have had one more veg type for the cost. There was a very nice family friendly atmosphere and everything was clean and well maintained. I would be very happy to use again.

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Pat R . 2025-01-26

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Delicious Sunday lunch, would have liked a few more vegetables though. Service was brilliant Madison took our order & was very friendly & helpful, couldn't ask for better.

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Family Hayward . 2025-01-25

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Lovely evening with nice food and great service.

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Carrie Clark . 2025-01-20

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We have a disabled son in a fair size wheelchair, so on arrival I explained a table for two adults with room for his chair. We were asked to follow the member of staff and she showed all the tables and that it was our choice wherever we wanted to sit! We chose but I explained it would block another table and two of its chairs, we were told it wasn’t a problem we’ll make sure you are comfortable right here. Very happy with all the service received they went above and beyond with our meals and any help required getting in and out of the building too!

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The Ideal Scenario . 2025-01-19

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Lovely food, friendly staff all round a nice evening out with the family

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Kelly Aves . 2025-01-19

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We enjoyed a family birthday celebration dinner at The Oyster Bed on a Saturday afternoon. We were served by Will who was polite and attentive; he checked for dietary restrictions and took great care with our orders and everything arrived as requested. The restaurant was clean and warm and the staff were welcoming and friendly.

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Lynda Stubbs . 2025-01-18

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We received fantastic service from Cara and Harry - their hard work really made our meal a great experience!! Give those two a pay rise!!! I wish my employees were as diligent as these guys!! BRAVO and thank you Cara and Harry. As Arnold once said "I'll be back!!!!'.

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Tim Allchin . 2025-01-17

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We thoroughly enjoyed our meal. Food was amazing. Madison was lovely. Professional and very helpful. Polite. We would definitely come back!

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trudi kay . 2025-01-17

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Had a lovely meal, and the service from Madison was amazing and performed greatly. Would definitely recommend eating at the oyster bed.

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Hannah Kay . 2025-01-17

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Took two pensioners to lunch. They enjoyed the food and the pub

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Marie . 2025-01-16

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Food was lovely and hot plus it was really tasty. The manager and waitress was extremely helpful and very polite. The whole experience was lovely. We will be returning.

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Joanna Howard . 2025-01-14

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Served by Madison she was great lovely food

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Emma Cloude . 2025-01-12

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Lovely and calm, perfect for a cosy lunch

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Joanne Norrington . 2025-01-08

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Madison provided great service and food was very tasty. Thank you.

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Samantha Oliver . 2025-01-08

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Went for a nice family roast dinner

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Anne Shaw . 2025-01-06

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Amazing service from Maddison, great service amazing food and nice atmosphere. Staff couldn’t be more helpful

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lewis smith . 2025-01-04

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Lovely night at the Oyster Bed for New Year’s Eve 🥳 Service was spot on and the food was lovely! The chicken Tikka Masala was really good. We enjoyed the silent disco too and they know how to make a good Aperol Spritz too 🍹🥰

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hanah roberts . 2025-01-01

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Food was hot, and plentiful. Service was good. And didn't have to wait too long for food to be served.

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Paul Huckstep . 2024-12-31

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The staff all so helpful, especially the the manger she was extremely pleasant, would do anything for you ,food was lovely definitely would go back again.

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michael townsend . 2024-12-29

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Absolutely disgusting. On arrival was told I hadn’t book a festive meal. I had in fact book for 11 people in October. Manager smirked whilst telling me she had 25 groups in the next day. She initially apologised that they had mad a mistake by not contacting me to ask what food was required but latter blamed me. I will never go back. This should have been our Christmas Dinner. We hadn’t prepared a Christmas Dinner as booked here. So no Christmas dinner for us (11 people). It was too late to even buy as the shops had sold out of anything special. So just a normal dinner for us. I have found out some other people had the same problem so it wasn’t just us. This manager needs firing so it can be run properly. I have never been so angry in my life as I was on Christmas Eve.

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Tina Green . 2024-12-28

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When we arrived waited ages to get a drink at the Bar. we went an sat at the table the Log fire was on its last legs and sending smelly smoke out which both me and my partner stank of smoke. After waiting 55 minutes our starter arrived this I must say was very nice. Another Hour later our mains arrived it was ok roast potatoes not cooked properly. Was supposed to have cauliflower cheese for Two and Pigs in Blankets, Only One cauliflower cheese came after having to ask for this the rest did not turn up. Yet another Hour passed before we got the inedible Christmas Pudding which was just like slop. The coffee machine did not work so could only have instant. I would not book Christmas Dinner with your company again and was very disappointed it cost a lot of money for a very disappointing experience. This was also the very first time in 30 years of hosting Christmas I through I would relax and let someone else do the work I will think twice in future.

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Dawn Whitelock . 2024-12-26

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Food was really nice well done to all the chefs nothing to complain on their side done an amazing job with the food and timing. Service was diabolical assistant manager was very rude and bland for a three course meal on Christmas took four hours to come out to us wether this was cut backs on money because of double pay is not an excuse for the lack.of service and knowledge there is with servicing and bartending a manager that can't even make a simple cocktail and a waiter that asked us if we're ready for our mains then didn't bring the mains out then asked if we wanted our desert diabolical service ridiculously rude and bland seems no waiters or managers have any respect or customer service bars were dirty glasses everywhere after customers had left 20 minutes prior toilet flushes were broke which shows their not cleaned or inspected often lack of training with staff I think this company really needs a think of who's it's management and staffed are trained

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Jai Standen . 2024-12-25

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Food was brilliant can’t complain Laura done everything she could to help after having been told service was diabolical severs and customer service was ridiculously slow always had an excuse to why food hadn’t come out waiting ages for starters 1hr30 minutes after we got there then every 45 minutes after for main and deserts deserts came out wrong which was an easy fix compliments to the chef and Laura for fixing this the assistant manager was very rude behind the bar and had no customer service at all. Again we look for the positives so thank you Laura and the chefs for making our Christmas meal effiecient and easy as possible maybe have a think about future training to for other staff members

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Holly Patterson . 2024-12-25

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Waited 15minutes for a drink, then waited 1hour for a starter and then another hour for main and stuff was missing even though already preordained

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Adrian Mason . 2024-12-25

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Stunning Christmas eve meal. Served by Madison who was a great host. Polite and attentive , nothing too much trouble in spite of it being very busy.

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Melanie Naylor . 2024-12-24

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Taken to our table and offered the menu straight away very friendly staff, food arrived quickly was piping hot. Was Asked how our food was and made sure we were happy. Next offered the sweet menu but were to full, asked for the bill. Went away very full and happy. Will certainly be back.

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melanie H. . 2024-12-22

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Served by Madison at our a Christmas work lunch. She was fantastic! Thank you!

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Julia Zacharia . 2024-12-19

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We had a lovely evening aided by Madison who saw to our table.

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Ellie Ross . 2024-12-17

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Fantastic service by Madison, really busy but great food and service

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Hannah Richards . 2024-12-17

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Great food. Staff very accommodating, professional and polite. Nothing was to much for them which made a table of 19. Thank you Madison

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Alan Monk . 2024-12-17

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Excellent food and service from cara and the rest of the team

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Andy Harris . 2024-12-15

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The food was absolutely lovely, everyone on my table loved it. It was the best Christmas dinner we've ever had out. The service was brilliant. The timings between meals were great also. Definitely would visit again and recommend to everyone!

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Sammie Guise . 2024-12-14

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Burnt food, dry, no taste. Long wait between courses. 3 deserts ordered , only 2 arrived. 3rd bought out when they realised. But was the wrong one. A birthday celebration. Will never go again.

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Gina Taylor . 2024-12-13

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Love lovely food, great service, Highly recommend

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C M . 2024-12-12

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Welcoming, warm polite staff. Great food. We are regulars there.

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Linda Agnew . 2024-12-10

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Madison our server was amazing, friendly, attentive and always had a smile. Possibly the best server we have had at the oyster bed

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Sue Molnar . 2024-12-09

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Lovely food. Our waitress Madison was spot on!

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Jamie Webb . 2024-12-08

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Thank you to Madison for lovely service. We had a great pre Christmas meal for 8 🎄Thank you 🎄

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Tracy Haben . 2024-12-08

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Madison done a great job, lovely evening. Thank you!!!

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Stacey Morton . 2024-12-07

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Madison was a great host ❤️❤️❤️

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Terriann Simpson . 2024-12-07

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Cara the waitress was very friendly and helpful. Was also very good saying about dairy free and gluten making sure it was all free

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Jay Barden . 2024-12-06

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Running out of prawn cocktails at 5pm on a Friday is not good. Rest of the food is about right for the price.

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Mark Fishlock . 2024-12-06

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Served by Madison. She was absolutely amazing and attentive when we were having dinner. Worked exceptionally hard, managing more than one table at a time x

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Hasita Haider . 2024-12-05

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Overall food was good, service from Madison was excellent, very attentive & friendly, definitely an asset to the restaurant.

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Louis Casbolt . 2024-12-04

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