ODEON Silverlink in North Tyneside

I would like to say a massive Hats Off and a massive thank you to one member of staff in particular for helping me today at odeon, Cora was kind, friendly, honest and helped me with any worries or concerns I had, I even had trouble looking for which screen I needed to be in but she guided me to the right one, Thanks cora

Delivery driver came to the door and handed me loads of pizza but when I ordered odeon I explained to him how I ordered an odeon and my code even got accepted is this a glitch in the just eat system or has someone had the same code as me ? I ended up having to take the Pizza Hut and I have proof of it aswell because my nachos wernt going to be delivered

Visited on 30/11. Absolutely filthy- I am shocked at how much this odeon has gone down hill. The floor in the lobby is covered in popcorn- looks like it hasn’t been hoovered in weeks. Behind the food counter, both the floor and benches were really dirty. I wouldn’t feel comfortable buying food from here.

Was great and the Nachos, excellent. The seats in the imax are getting rather "tired" and a bit shabby mind, perhaps expect a bit more for tix that cost £20+ each

Very good watched Gladiator 2 brilliant movie and really enjoyed the cozy seating

Easy free parking and access all 1 level everyone was happy and helpful

Had to go and collect myself after driver failed to turn up. Odeon staff were spot on and made my order fresh.

Didn’t fulfill order and still took full amount. Shudnt have things online if you don’t have it!

Great place to watch a film alone or with friends fantastic films out at the moment don't miss one love

food was lovely and delivery on time .

Lovely place staff nice and the experience is good

Order never arrived. Shocking service

We went for kids club with a new born which is a fantastic idea and must not be well known at the minute because we ended up being the only ones in the cinema, the cinema was very clean and the seat were comfortable, the service on arrival was great and they turned the lights on in the cinema so that we could get our seats and sorted with the baby so we were ready for the movie, the movie isn't as loud as usual which is great and the lights don't go all the way down so that you can still see the baba and check they're ok, we got nachos Popcorn and big drinks which were all excellent, maybe a bit too expensive for how much you get but worth it if you want to treat yourself

Saw The Critic. A very enjoyable movie with a wonderful cast and great storyline.

Can be expensive if you're not using my limitless The staff work hard to keep it tidy and clean Hopefully the range of films will improve during the Autumn!

Thank you very much to rude young man at the popcorn counter that abruptly shot my daughter down when she asked about purchasing from the counter. Her first time visiting not knowing the process. A simple instruction informing her that you needed to purchase from the kiosks would have been fine, not the abuse she received. You should really check your staff. Well done. Absolute joke.

Always great when visiting, using machines to purchase confectioneries is irritating

Nice place, plenty of parking, sometimes the wait is long.

Came to see Coraline in 3D, 3D effects weren't working so ended up just watching a blurry movie. Disappointed

Food was hot and delivery was fast.

Missing order my son was looking forward to an ice blast, delivery driver said just request a refund, would rather have my son have an ice blast, absolute joke!! Don’t order from here are you will have missing items and they don’t care one bit.

Great place to go staff are nice as well.

Just used the Costa, beware though it's a franchise and drinks are priced at Motorway services level, M&S cafe nearby nicer and better value.

This cinema really needs a revamp, everything feels old and unclean. For the price you pay it should be better.

4.95 for a large coke is already not great, but when it’s flat and took over 10 minutes to receive it considering the place was empty and i had only ordered the two drinks.

Staff are always so helpful and fun being going there for years. Parking great.

Food a bit expensive but a good cinema

Only complaint was that lights weren't turned on when entering or leaving after film. Thought was dangerous just relying on phone torch to see the way!

Great cinema, staff are always excellent!

The staff here and the COSTA inside were so helpful and friendly, can't thank them enough for today.

This place is nice but me personally I think it's far to expensive to watch a film and get a few snacks

We got tickets for a tenner for two from octopus energy 👌

Good cinema but the sound quality was not the best and the seats were very stiff

Staff are so helpful, and happy in their job, went out of there way in the bar - thank you

Nice place to watch movies and good experience

Great staff, excellent food, salted popcorn superb

Volume is far too loud (everyone said the same), and £4.99 for a medium cola is just ridiculous .

Very comfortable chairs . Expensive food

The seats in the imax have seen better days they need replacing still a good experience

It was like trying to bite into a twig, churros were overdone and inedible

Never been, but google will not stop asking me

The imax is the screen to see with its recliner seats and tables for your drinks. Seats are starting to look at bit worn now but all still functional and comfy. The whole cinema was spotless with staff doing a great job.

My order has not been delivered

Item which I ordered is missing

I like odeon. Always best for a good film

Clean and seats are comfortable.

First visit to Silverlink Odeon IMax to see Dune 2. Cuppa and some grub in Costa, Ben & Jerry's ice creams followed by great film. Really impressed with the cinema and amazing reclining seats and huge screen, lovely friendly staff, service and cleanliness etc All in all a grand afternoon out 😁xx

Ordering the food and tickets is quite weird and disconnected. Other than that it's good for a cinema, has an IMAX and plenty of parking plus surrounded by lots of stores and a fiver guys

Decent cinema, clean and staff are nice

Went to see the new ghostbusters movie food and drinks were overpriced but the one that really annoyed me was how dirty the seats were the cup holders were covered in sticky stuff the chairs were covered in dirt.

Another wonderful experience at the odeon. I paid about a fiver for a medium sized several days old dry as sand popcorn - i saw Dune 2 but I don't think it was a tie in. I also had to ask the very sweet staff to turn off the lights in the cinema because they hadn't turned them off from their cleaning job. At least I know where the switch is now if it happens again... Overall £20 for ticket drinks and popcorn and for that all I had to do was ask the staff to prep the room and throw away half a tub of popcorn. When this place sucks it really sucks.

Excellent screens, very tidy. Only downfall is the ridiculous prices for food and drink and the v.i.p chairs need upgrading as they are no different to regular chairs nowadays. V.i.p should be recliners in this day and age, when you pay extra. You should receive extra, the only difference was a slightly different head rest. But you can rest your head on regular chairs. And the food! £20 for a drink of pop and popcorn is absolute robbery. Popcorn is one of the cheapest things on the planet to make and the world has surplus amounts of corn in it so the price should be very low. £5.99 is more than enough for drink and popcorn. £9.99 for nacho or hotdogs and drink. Lower the prices of food and you will get so much more people coming back to the cinema. I know this is not just your company, it is all cinemas.

Large cinema with plenty of screens. In addition to the usual concessions, has a Costa Coffee (not a 'propper' one so can't use Costa gift cards) and a small bar. What irritated me is that you literally cannot order concessions from the counter, even when it's dead and nobody about. You have to traipse to the front, answer a billion questions at the kiosk, give a DNA sample and only then, will it let you order a bottle of coke.

little wary after reading reviews my order came quickly and correct nachos are amazing

The best cinema to watch movies in l-max and amazing sound, but having said that it's a little pricey

Both hot dogs missing and ice blasts missing

Great cinema, comfortable and relaxing. The film we saw - Migration - was surprisingly entertaining. My 7-year old granddaughter laughed all the way through.

Very quiet when we went staff really friendly but overpriced tickets compared to Vue

Imax is fantastic. . The bar area not so much. Very expensive in plastic glasses.. staff were nice & friendly though.

Lovely nachos, everything was there, lovely delivery driver 5* from me

Still waiting on my order had a phone call that I missed but no order has been dropped off.

Great customer service, all the staff were friendly and professional.

The cost of tickets and food is a joke for one adult and 2 kids

Great for parking, comfortable seats especially with films being north of 2hrs these days. However, what's up with the prices these days.

Same as all other reviews. Missing hotdog nachos are nice though.

Very pleasant visit. Comfortable seats, helpful staff and good film.

Found it very pleasant friendly helpful staff no problem at all.

Every thing is excellent. But adverts before film are far to long and far to many. Went on for approx 30 mins far too long. Other wise cinema very good.

I specifically went to this cinema so we could watch the film with subtitles (my mother is hard if hearing). I check online and it states that the movie is going to be in subtitles. I try to ring up and check and get greeted with an automated voice message that tells me to check online and hangs up. I check at the desk and I am told the movie will have subtitles. The movie starts and does not have subtitles... I go to complain TWICE at reception and they tell me they will try sort it out just to get rid of me. The entire movie plays out, was a great movie, at the end my mum asks me what happened as she wasn't able to hear a thing. Despicable, I'd try get my money back if I could be bothered. DESPICABLE

Food was lovely, delivery was quick, driver was lovely and friendly, thankyou

Great facility- but almost punitive prices on food and drink! However the staff are all great and helpful and it’s great having an iMax so close to home.

First time at the Odeon for a while. Always booked tickets on line, but now you do food as well and when you get there you check in and wait for your number to be called, like McDonalds, for your food. So supper efficient for everyone, but sad to see this will have lead to less jobs as no need for tills or ticket sellers, but that's happening everywhere. Staff supper helpful and pleasant. Lovely and clean cinema.

Love going here lots goin on good food reasonable price

The cinema experience is always very good, the seats are comfortable with good leg room. The downside is the food area, it's too expensive for what you get. It's all done via the screens at the front door as you enter the foyer. The cheapest item they had was a magnum ice cream. In these current times they are seriously taking the P with the cost of basic treats. My advice is go to the local supermarket on the way there and buy your treats, save you being ripped off.

Love how close this to me. I'm a limitless member, paid £5 to upgrade to the IMAX recliner. Worth the upgrade

Movie meals missing the sides (mozzarella dippers and crisper fries). Hot dog missing.

Good and comfy chairs to watch film. Food and drinks so expensive though.

Great location and options to eat before or after movie. Only given 3 stars as odeon is so expensive and their are far cheaper alternatives

Ordered nachos only the dips came and no nachos !!!!!

missing half the items, seems a common thing amongst reviews. Maybe time to hire some new staff

Lovely service, food and films :) Staff are friendly and the films were great (we watched one then had 10 mins before watching another)

It was terrible and I hope whoever did that to me dies

Probably the best cinema at silverlink.

3 of us went to see a film there. Seats are really comfortably and quite a range of food to buy.

A bit shabby, messy floor, no ice for the drinks etc

Driver got lost so ice blasts were melted

Only gave 1 ice blast when ordered 2!!!

Quiet this afternoon, but cinema cold had to leave jacket on

Brought loads of cheese sauce and no nachos 🤦

It's good to watch films in IMAX

Absolutely love that these now deliver food arrived hot and I’m in Heaton so wasn’t expecting it to but it did and it was lush nachos were amazing and hot dogs canny only one small thing asked for sauce on one of them and got none but apart from that great

Don't order tickets on line you don't get a email notification looks like Iay have to pay for tickets again 😡 this is the second time it's happened to me

Enjoyed my visit nice helpful staff

Went to see Oppenheimer and the seats were very comfortable. There were only a handful of people in there but that didn't bother us, really enjoyed the film.

Excellent service and staff are great

We seen the Oppenheimer in the I-max screen, the seats were a little worn but really comfy, the picture was great but just found the volume a little too loud and slightly muffled at times. Other than that all good.

Decent screens but they spoil it with stupidly high prices. Plan ahead and bring your food & drink.

The fluorescent glow of the cinema foyer greeted me, muted in contrast to the dissonant clamor of the popcorn machine, the soft hum of whispered conversations, and the electronic blips of the ticketing kiosk. This mainstream cinema chain, much like any other, carries an air of uniformity, where an almost Kafkaesque bureaucratic sameness presides. But amidst this ordinariness, it is the very act of movie-watching that regains its significance. When the velvet curtains parted and Kubrick's "2001: A Space Odyssey" began, the sterile, echoing vastness of space consumed me. The deliberate pacing of the film, juxtaposed with the relentless nature of modern life outside, was jarring yet soothing. As the monolith stood, stark and unyielding, against the vast backdrop of space, it reminded me of the monolithic structures of these chain cinemas in the vast backdrop of our cities—both markers of a society's progression, and yet both so enigmatic in purpose. Emerging from the darkened hall, with HAL's voice still resonating in my ears, the harsh lights of the cinema chain felt even more alien. The juxtaposition of art and commerce, the sublime and the mundane, was ever so apparent. Here, in this unassuming chain, the essence of cinema still survives, waiting to transport its next viewer into realms uncharted.

Plenty of parking and shopping nearby, plus a good choice of cinema food venues around. Cinema nice and clean, and prices for food and drinks are normal for what they are. On this occasion, we chose the Monday evening tickets for £6 each as we wanted to steer clear of the weekend traffic and was a good option as the film wasn't all that!!

The screen we were in stunk of pee like the men's toilets next to them, the movie was okay and the staff were nice as well.