ODEON Mansfield in Mansfield

Smashing place as always never fails

Loud, unnecessarily loud. Feel like an old man but I'm not kidding, painfully loud

Nice cinema, friendly staff, shame the seats don't recline but don't let that put you off.

Very friendly staff, we were in the IMAX cinema. Comfortable leather recliner seats with a table each which was convenient, great experience.

Worth paying a little extra for comfy seats

Why is it so default to get in touch with you! I have made a booking online, the money has been taken but my booking hasn’t gone through. So I’m left £30 down and no movie to watch because of an error on your site! Trying to get in touch with you is an absolute nightmare why can’t I just call you and speak to a human, it’s all online chat bots that don’t have a clue what I’m on about and can not help me! How do I get in touch with someone?!?! I’m suppose to be seeing the movie in two days, can someone please help me ASAP.

Seats could be better, having recliners would be a top tier improvement.

been to see multiple films, staff have always been friendly, never had any issues, your allowed to bring your own snacks just no hot food which is a shame but its not bad, the tickets are cheap online aswell.

Clean and spacious friendly staff

Modern cinema in Retail/Leisure Park. Friendly staff, good variety of drinks and beverages. Good film presentation and comfortable seats. Nice posters and film displays around the entrance to the screens. Toilets very clean. Large car park with plenty of spaces. Would return.

The IMAX is worth a visit when it's on offer

Ordered 3 large popcorn, but only received 2. Someone can’t count.

Fantastic cinema. Worth the drive from Newark to take advantage of IMAX and reclining seats for a treat.

Went to watch Twisters on the IMAX screen, super comfy leather recliner seats. Really does enhance the cinema experience. Definitely coming back here in the future rather than going to my local cinema from now on!

Much prefer the Odeon at Mansfield to Chesterfield cinema, had our first bad experience today, came out after the film to find we had a slashed tyer, won't put us off going again, great staff ,great cinema.

Nice cinema but a bit on the expensive side for tickets

Clean and comfortable in IMax. Thoroughly enjoy a good imax film.

My son came to the cinema today to a 11.30am film viewing. He told me he went to the toilet and they were disgusting with wet floors which at that time of the morning is really unacceptable I think

IMAX is amazing with reclining seats and awesome sound and vision. We signed up to Limitless after one film! Costa coffee is a bonus too.

Cinema was clean, ladies toilets were run down and smelled awful. Definitely could have done with some updating and better cleaning/air freshener! 🫤

I've been visiting this cinema since childhood and have always had positive experiences—until today. My boyfriend and I, both in our 20s, were asked for ID when we entered to see a film rated 15. Initially, I laughed, thinking the gentleman was joking. We had just parked our car outside and were clearly far from the age he suspected. While I understand the importance of ID policies, it was clear that we were unfairly singled out, as no one else around us was asked for ID. When I questioned why, he rudely responded, "Well, you do look that young and it’s policy" I was stunned by his ignorance and lack of professionalism. As someone who works in an industry where ID checks are mandatory, I can confidently say that this was an example of extremely poor judgment. It doesn't take a genius to tell the difference between a minor and an adult, and implying that an adult looks like a child is not only insulting but demonstrates a total lack of initiative and common sense.

Half an hour of adverts and trailers is too much. I could understand 5- 10 minutes and may be 15 but wth is half an hour.

It's a lovely clean place with nice comfy premium seats. I pay limitless so that an advantage to anyone who enjoys movies 🎬 . Every time I have been to this place it's never been busy, that is a good thing for me I like to sit alone not next to strangers. Slushy is amazing but all food and drink are well over priced. Pop to aldi next door 🚪

Went with the family to watch deadpool,was a weekday so pretty quiet on the whole

Decent cinema. Food and drink is way over priced.

Easy to get here staff are great

Great screening. Polite staff. Nice place and atmosphere. Plenty of eateries in the cinema and parking 🅿️

Ok for the cinema over priced food as always but was fairly clean and good service

My 15 y/o soon to be 16 son was today refused entry to watch a15 rated film even though he had a copy of his birth certificate on his phone, after purchasing a large amount of your overpriced snacks. Was told he needed to have photographic proof.,ie driving licence.Even though he would easily pass for 17. Do the numpties working there not realise that he is not old enough to apply for one. We & his family members (over 20 of us) will not visit again, as children he knows are younger than him passed straight through behind him unopposed. Hope you enjoy your loss of custom

Bought tickets and took kids aged 16 and 19 to watch Deadpool. Scanned tickets at entrance and was allowed in but when stood ordering food was asked for photo ID for kids. We were then told we could not go and watch film as didn’t have any ID on us. Pathetic!!

IMAX 3D with extra rumbles and chair movements as in 4D

Nice holiday treat with Grandson

Visited on a Saturday at 11.00am with small grandkids to watch despicable me 4. Hardly anyone in there, it was comfortable. Ticket prices were high (nearly 60.00 for two adults and two kids) I also refused to buy food at extremely over inflated prices. Very rare visit, and I could wait for it to come out on DVD. Far too expensive

Good flim beasuce we was the only ones watching the film lol

It was amazing, workers are so kinda and caring. Love the place. Lgbtq friendly too

Comfy recliner seats plenty space staff friendly

Our go to cinema, all nice and clean, good staff and good parking.

Need staff checking performances regularly as after being last few times people are sitting where they like feet on the chairs infront and mobiles being used during film's

Booked online for Friday, 24th May to watch furiosa. Our showing was for midday, noon. We arrived just after 11.33am to the cinema locked and in darkness, with an opening times on one door stating Friday opening is at 1400. Checked tickets to make sure I hadn't booked midnight showing, lol! We was told around 11.50 that the cinema usually opens 15 mins before first showing. That's good to know for future reference. As always, once in, staff very helpful, curtious to a t! Ordered food and waited for imax cinema to be opened. Food was tasty but a little over priced for my liking Film was good, worth watching Look forward to our next showing!

We love going to the cinema and this Odeon is great. The staff are friendly and welcoming. Prices are decent, screens good and all areas are clean. They have IMAX too which is an added bonus.

Great IMAX experience. It's sometimes spoiled by idiots shouting out or talking over the movies. That's enough to put me off. I don't want to pay all that money to be distracted by some very odd people making noises. I'd rather stay home.

Iv not been here for about 6 years after being a regular customer and although i enjoyed the movie, and customer care on the whole has greatly improved, i have two gripes Firstly, there was a woman sat with her child about 3 rows in front and the child wouldn't be quiet. At all.... Ever. If you can't control your children, please choose a different activity. People pay to watch a movie. Secondly the after show cleaner started cleaning the cinema whilst the credits were rolling and said "there's nothing to see after the credits" Seriously? Get out until the credits have finished rolling please! Some people like to watch credits/ listen to the music which we have paid to do. Seriously just get out until it's finished. Customers should NOT be pressured into leaving. Oh i forgot the screen is also too dark. Very bizarre

Fantastic staff. Good, clean and high quality facilities.

This place needs a makeover. The reception is fine but the seats are straight out the 70s. You could go to Derby for the same price and get recliner seats!

The screens themselves are showing their age. The chairs are old and have a smell about them, which isn't pleasant. In the standard cinemas, the "luxury" seat is hard, stiff leather. The standard seats are more comfortable. The communal areas have been done up, which is nice. The IMAX is amazing. The screen, the sound, and the set-up. It's what the rest of the cinema should be like. They have introduced a new food ordering system on the already busy ticket machines. It's an unnecessary added step. It only makes sense if you pre-order everything on your phone before you get there. If you do that, it's all sleek, quick, and pain-free. I'd go to other cinemas unless it was for the IMAX.

Nice cinema and comfortable seats

Great movie on silver screen and vgood price with tea/ coffee and biscuits included.x

All good but is a lot of reclama before to start .👍

Nice food to purchase there and even the regular seats are comfy too

Everything arrived however delivery driver delivered it to the wrong house and wouldn’t go back and fetch, not impressed!

I was here for the first time, I went to the premiere of the movie Madame Web, the cinema is a clean place, clarity in the image and sound, comfortable seats. There was someone at the entrance who directed us where we could get tickets. I will come back on another occasion!

Very poor service children with no skills running the establishment. Poor communication. Very inept. Need a professional to sort it out. Nathan is a Joker

Kids running the cinema who have no idea what they are talking about. My son was asked for his ID for the first time. Woman in the photo claimed to be the manager and she’s seen us many of times watching horror films. He’s only been going to the Odeon cinema to see films rated 15 for over 6 months. Why would we carry his ID with us when he’s never had a problem before. I wouldn’t have had time to go back and retrieve his ID in time to watch the movie. Totally unacceptable and unfair behaviour. I have cancelled all My Limitless memberships and will never set foot in Mansfield Odeon.

Hello, right so me and my 2 sons (one is 15 and one is 17) went to the cinema to watch a film, the film was rated 15, this women wouldn’t let my son in becaus he didn’t look 15, not even with me (an adult) still wouldn’t even allow us in, she then asked for ID, like why would I be carrying round my 15 year old sons passport, absolutely stupid, they then couldn’t even refund the tickets cause I used a voucher, it’s embarrassing that they expect people to keep going to places like this

Brilliant film, friendly team 👏

Not a massive Cinema go'er if I'm honest but it made a nice change.. too many adverts for my liking

Great selection of films, easy to book and access. Great parking area and plenty of restaurants nearby.

Over priced why is mansfield the most expensive cinema outside of london. Needs a complete refurbishment.

Went to see Wonka, great movie in a clean, comfortable cinema 😊 and the snack prices were really reasonable 👍🏻

Went to see Wonka brilliant. Food and drink expensive.

Brilliant film but there was no heating and it was absolutely freezing

Soooooo expensive, food and tickets are a stupid price. £50 for 2 adults and a child, add food and it’s over £100! Go to Savoy at Worksop, better seats, £25 for 3 tickets and £25 for food, so half the price and recliner seating!!! Puts the odeon to shame.

First visit for quite a while thoroughly enjoyed especially the reclining seats Aquaman the Lost Kingdom was a great film to boot.

Very uncomfortable seats, and we had paid for premium seats

Nice friendly welcome, very informative till person when it came to discounts etc. Fifteen quid a ticket for outdated and bum numbing seats loses it a star. I'll go again tho.

Great cinema, always clean and everything's always working as it should, I will give a 5 star review when they bring isense into mansfield so limitless+ can actually be a worthwhile upgrade, one of if not the most expensive cinema outside of London but doesn't offer the viewing experience of so many other odeons unfortunately. Limitless is well worth getting here if you go once a month you've got your moneys worth, just not worth the extra for limitless plus just yet.

Lovely, hot food when arrived, packaging great for safe transport and even cute smileys written on the box! Ordered with 1 minute to closing so didn’t expect much but was better than most restaurants on here!! Thank you

Decent cinema experience however there was no heating in the room, me and my wife (in our 20s) who are not cold people had to use our coats as blankets!

Expensive of going as a large family. But more modern than certain Cineworlds. Ample light room, which aids comfort. Friendly and helpful staff.

Good picture house, nice staff, and my lad loved the film

Very good, just feel snacks a bit steep in price. Not many viewing people. So you have to pay high for your popcorn etc.

Was a little mucky in areas, however our showing was at 8pm so had a full day's worth ofcustomers. Staff were friendly

Comfy and plenty of screens to choose your film.

Does what it says on the tin, however the seats aren't marked properly and the screen (screen 7) is pretty small for a cinema

Ordered the Ben and jerrys milkshake to have it arrive with no straws, not recommended.

Quiet on the night we went but lovely imax lovely food and staff very helpful Nothing to fault Free parking

Was disappointed as went to see cliff Richards and they were late streaming so missed first 10 minutes then when it came on there was no sound for five minutes then intermittent.

Great place. Wonderful IMAX experience

Great film and a good atmosphere. We enjoyed every minute

The best cinema in town....wait....the only cinema in town. Lucky to have it.

Difficult to use ticket machines.... 😂 Posh seats comfy but the cinema was roasting hot

It was really cold so not an enjoyable experience . The staff were pleasant .

I recently had the pleasure of visiting the Odeon in Mansfield, and it was truly an exceptional experience. The staff were incredibly friendly and accommodating, ensuring a warm welcome from the moment I arrived. The facilities were clean, well-maintained, and had a modern ambiance. The cinema halls boasted comfortable seating with ample legroom, providing a cozy and immersive atmosphere. The audio-visual quality was top-notch, enhancing the overall movie-watching experience. The diverse selection of films, including the latest releases and classic favorites, catered to a wide range of tastes. What stood out most was the attention to detail in customer service. The staff went above and beyond to make sure everyone's needs were met, creating a customer-centric environment. From ticket purchase to concession options, the process was streamlined and efficient. In conclusion, the Odeon in Mansfield is a fantastic choice for moviegoers. It combines excellent facilities, outstanding customer service, and a diverse film selection, making it a go-to destination for an enjoyable cinema experience.

Good size, good choice of concessions, and staff were all great

Come hear alot great place but pricie for snacks are crazy

We wanted to watch the FNAF movie and we showed id because of the 15+ restriction and only I had mine in my camera roll not my other 15 year old friend and apparently my passport was ‘too old’ even though it was last done in 2020 and I just looked young.

Me and my friend took such a long time to get ready to watch the fnaf movie and were so excited but we weren’t even allowed in. We were both 15 (because it’s a 15 rating) and my friend had a picture of her ID with her so she showed the man who was asking but apparently he needed both our IDs even though we were clearly old enough. And the man looked at the picture for one second and said that it’s “too old”? We had to get a refund because of this and we spent HOURS getting ready and being excited for nothing. I’ve been a fnaf fan for 8 YEARS and the movie comes out and I can’t even watch it even though I’m old enough? What??

Paid £7.59 for small little hot dog 🌭😡 also received no straw for my ice blast

Decent cinema, comfy and clean seats. Plenty of refreshments if you don't take your own. Can't fault this cinema the few times I've been. Recommend to all

Staff not friendly or helpful, no wonder the place is empty half the time

Nice and clean and premier seats are comfortable. There is plenty of leg room and space, so no banging into anyone sitting next to you

Not too bad, but pre ordered the nacho box and got there for them to give me a box of nachos and 3 of the same cheese dip because they didn't have the other ingredients to hand.....

The great escaper was a really good film, comfy seats, helpful staff, an afternoon well spent

amazing cinema absolutely nothing wrong

They are not time conscious. A movie that was supposed to start by 8:15pm did not start until 9pm. All we just kept seeing on the screen was advertisements and there was no form of communication as to the delay. I can’t recommend this cinema

Clean tidy cinema, staff friendly and helpful

No straws for ice blast and I disnt have any at home but we made do. And no jalapeños given but other than that cheese nachos and ice blast like the Cinema

Good. However no straw given for drink, and jalapeños were missing.

Decent cinema for a town of this size. The popcorn is often room temperature and the drinks under-filled though. Most of the staff are quite friendly though, contrary to the usual public attitudes of Mansfield's citizens

Been coming here since 2019, and never had any problems the last movie I saw the screen seemed to be a little dark but didn’t cause any issues. The person checking people in at 3pm on 29.9.23 was really lovely and helpful. All staff have always been great.