Oban Bay Hotel in Argyll & Bute

The service was the worse thing at this hotel. From reception to bar, to restaurant, breakfast and all. Everyone took too long, service so poor and they kept pushing us to the bar for meals even though there were plenty of tables in the restaurant. Never seen worse service in the hotel

Two nights itison deal Peace and quiet with comfort and views

Myself and my partner stayed for one night on a spa package and I wish the experience hadn’t been ruined otherwise it would have been lovely. The spa package we chose was a great deal for what was included. However, we were told it was a private experience so did not expect to see the cctv footage of the hot tub to be visible from both reception and the restaurant! We could visibly see the cameras from the hot tub and outdoor area but had not seen/or been told that they were on a tv for anyone to see. After relaying this information to the hotel we got an effortless attempt to apologise. We stayed here in mid August 2024 so really hope that this has been changed by now. Other than that the hotel was lovely. The room was cosy and reflected the area it was in. We ordered room service which was good and the staff were helpful and kind (apart from not notifying us about the camera). The breakfast had a lot to offer and the food was nice, however this was spoilt by the fact I could see the cctv footage from my seat and I knew I was in there the night before being broadcast. Once again we hope these changes have been made to respect people’s privacy. Otherwise this review would have been much better.

Check in was so swift and Oohh I Love the Bed. Food was so great and service was Amazing.

It was wonderful! We were booked at another hotel that was so run down that we refused to even stay there. We asked Oban Bay Hotel for a room but they were full. The receptionist, Abby, checked every hotel in the area for us but everything was booked. The manager, Marc, gave us a room that had been set aside for an employee and moved him to the hostel. Marc then had a table set for us for dinner and brought us each a flute of champagne on the house! Frank, our waiter, was so very sweet and attentive as well. Then, Oliver, an apprentice, made sure our bags were put in our room and that we had everything we needed. We felt like royalty and are so grateful. The hotel and the rooms are lovely. The food top rate. You really can’t go wrong if you stay here!

Recently renovated rooms, very clean, very good service. We had dinner and breakfast too, both were fantastic.

The worst hotel I’ve ever set foot in! I checked in got to the room and checked out. What a dump! As it appears all their group of hotels are if you look at their reviews. On the plus side, the staff were helpful and friendly, it’s not their fault the property is so poor and its location was good. The room was in a row of properties at the back of the hotel which resembled retirement bungalows. The decor was appalling. And I have never seen so many no parking signs at a venue in my life. So many, there is no where left to park! Pricing versus quantity is a farce. I would rather have slept in the car.

We had a thermal spa experience. It was nice. 90 minutes of heat and the odd cold shower,l/plunge. I enjoyed the hot tub in the early autumn rain. The steamroom felt a bit weird with its white plastic moulded seats. But the sauna was more traditional. The hot tub was the highlight though. It was a nice view of the bay, once you looked pass the scabby looking shrubs in planters that help divide you from the bars smoking smoking area.

Fantastic hotel. Staff were all lovely. The location was excellent overlooking the bay. If we were to stay again, I would definitely use the spa facilities. The food was top notch

Very nice hotel, spotlessly clean. Recently renovated by the look of it. Nice drinks in the bar. Very pleasant staff. We didn't have a meal in the restaurant but we found the breakfast a bit disappointing, too many menu items and not well executed. Fewer items available but done to a higher standard would be preferable. If the breakfast was improved this would be a 5 star review.

First class experience, food superb and staff could not do enough for you.

This hotel is enchanting! It’s a staple in Oban for a reason. From the decor, the food, to the attention to details; everything is just spectacular. Brian, at the front desk, went above and beyond to help us get a good spa appointment. While Bea Ortiz, at the restaurant, was on point and made sure our 20+ person group is taken care of. Thank you for elevating our trip and giving us a taste of Oban. PS:The food at the restaurant is to die for!!!

We had a two night stay here with friends. Rooms are comfortable with everything needed for a short stay. Housekeepers, who we met on the landing, were very pleasant and courteous. They also did a good job! Reception staff helpful and pleasant. Food in the restaurant was delicious. Think it's locally sourced and excellent quality. Staff in the restaurant are first class. 5 stars to the kitchen staff and the front of house. Although there is parking available at the hotel, it's rather tight if you own a larger sized car. I would return here!!

Great place,wonderful views,good food,service wonderful 👏

I booked this hotel and their after dark spa package for me and my partner for our 10 year anniversary. The whole process from enquiry to booking and everything in between was perfect. Only issue was trying to get through on the phone was a bit of a pain. I then got a bit worried on reading some reviews and started to panic . I had no need. On arrival the hotel has plenty of parking and is easy to find . The place has a lovely feel to it and we where greated as soon as we walked in. Our room was lovely and came with chocolate covered strawberries and a bottle of prosecco ( score ! Both where amazing ) We both had tailored spa treatments from Kimberly who couldn't have been better. She was very knowledgeable helpful and kind and was brilliant at her job . Next up was our thermal experience it was beautiful Scottish weather...ie pissing it down but as Kim said " you're going to get wet anyway" and she was right . We sat in the toasty hot tub while the wind and rain kept going lol ( I now have the cold but it was worth it) Dinner was fantastic and again staff couldn't have been more friendly or helpful Bed was comfortable if not a little soft for me but I had a decent night's sleep so can't ask for more. Breakfast was great and check out was easy. Would thoroughly recommend and would defo consider going back again Thanks everyone!

Excellent welcome at Oban Bay Hotel. Very professional service with many relaxing areas to sit with fantastic views over Oban Bay.

Excellent hotel with friendly staff. Lovely views out to sea from the bar and the food was first rate as well. 👍

Arrogant staff. Poor disabled access or facilities

Lovely hotel in a good location, rooms a decent size with decent beds, does not accept cash at the bar and when you don't have a card to hand isn't helpful, mainly pleasant staff but 1 in particular abrupt and not pleasant, poor parking facilities on site. Approx 7 parking spaces plus 2 disabled and for some reason 2 electric only parking spaces