Norwood Hall Hotel in Aberdeen City

Went for a lovely cream tea. Hotel is lovely in beautiful gardens.

Should be a 0, waited soo long to be served tea&coffee etc, didn’t get any service so we left, customer service lacks.

Lovely long weekend here! Friendly staff, lovely hotel, great service and fabulous food. Need I say more?

We enjoyed a lovely stay here. Delicious food In the lounge and a warm and cosy few drinks by the open fire. Will most certainly return.

The hotel is stunning the rooms are beautiful and have a lounge sofa and chair. Views are amazing. The history of the house is fascinating. The staff cannot do enough for you and you always get a smile. We booked four nights BB and evening dinner. The menu is varied altho could do with another veggie option. Sad to leave for home tomorrow xx

Staff are amazing. But dogs barking in the hotel at 2am not good.amazing place to stay in but carpets could go a clean some painting of the rooms that are really needing a new fibe nd the whole place could go a deep clean.roof lights are screaming clean me. But the staff made my stay amazing.

There for a Christmas party. 3rd year running. It was a lot better than the previous year, more room and the meal and service was good. There was also a lot more room when eating. Round tables made it better. The disco and music kept everyone on the dance floor, and a good night was had.

We got married at the Norwood in October and I'm pretty sure if we had searched all over Scotland we couldn't have found a better place. The location was beautiful, the staff were amazing and the rooms were clean and comfortable. Our day went as smoothly as it did due to the planning that was put in place by the Norwood team, and for that we are eternally grateful!

Beautiful hotel, perfect for your wedding with amazing staff

Unfortunately we had a very disappointing stay here. There was a wedding party with loud music that could be heard throughout the hotel. That lasted until about 1am. Then the many noisy people who still had to find their hotel room. At about 2 a.m. it was finally quiet. The next morning in the breakfast room there were many guests with small eyes because of the broken night's sleep. Complaints are rarely responded to. Apparently they don't care much. Furthermore, a beautiful authentic hotel. Shame.

Absolutely stunning hotel. They have a good menu for breakfast. Staff are more than happy to help.

This place is elegant, vintage, and well-maintained. The hotel staff was excellent. The vibe of the hotel is quite relaxing also. I spent an hour or so in the lounge reading and enjoying some whiskey. I would recommend this place to ANYONE traveling in this area.

Stayed for a night in a really good quality room. We were hoping to have the haunted room, but it appeared to be in a different area, the old wing. The reason we chose this hotel for our holiday so of, was they allowed dogs. This is only certain areas, but they are allowed to stay in certain rooms, and they provided a doggy bag of gifts and a blanket to borrow for the stay. A beautiful property in stunning grounds, with a lovely, cosy old interior, which makes you feel like you're stepping back in time. The bar is lovely and old, with a cosy range of sofas and seating where you can relax and enjoy the range of drinks and excellent service. We tried a few Whisky's from the drinks menu, which were listed in different categories with descriptions of the flavours and where they were from. Plenty of parking near to the hotel.

I called in the morning and booked the afternoon tea. When I got there, they told me there was no reservation under my name. These things can happen, the problem was how they handled the situation. They never apologized and just made it seem like it was my mistake. The waiter sat us down and told us to wait, he didn't even ask if we wanted anything to drink (which they did to the table next to us). And to top it off, when we finished, we paid at the bar and went to the toilet, then the waiter asked out loud to the other waiter if we had paid. I have lived in Aberdeen for almost two years and this was the first time I have experienced prejudice. This is the only explanation, since we were the only foreigners in the place and the treatment we received was completely different from the others that were there.

Great hotel, especially for celebrations and meetings. Even if the old part of the hotel unfortunately only includes the entrance area, bar and a few other rooms, it is still very nice, but the rest is also good. The rooms are large and clean, the food in the hotel is worth the 4****. Full recommendation, even if it's not cheap.

Friendly staff. 19th century building. If you like history you would love this place. My second time going and my husband loves it.

A country house hotel which felt like we were but in the country but is the city of Aberdeen. Would be nicer if it had a spa though.

It was a comfortable and beautiful hotel with spacious rooms. It's a grand old house that's been converted and has an interesting story behind it too. The food was amazing! Esp the breakfast 🤭 The staff were friendly and helpful too. We were visiting RGU and so it was a convenient location for that. We didn't have a car and so we had to walk a few minutes to take a direct bus into town. Buses were pretty regular during the day but not sure at night. Either way cabs are available (but not Uber 🤭).

Beautiful place only downside it the overpriced drinks menu, unless you like paying £7 for a pint

The Norwood never fails to pump raw sewage into the woodlands behind ..corporate disregard at it it's finest ..I've lived here for 30 years and always walked the woods behind .. tonight I've had to leash my dog for over a mile due to raw sewage pumped directly into woodlands ..bi will be contacting councillor tomorrow (again) as this problem has worsened over 10 years

Very nice hotel with great staff. Ate on first night and food was great. The burger is one of best Iv had breakfast was good too

They're for a wedding . Prices ridiculous for drinks. And doors open. It was freezing.

We stayed here overnight, lovely location and scenery. Overall the hotel is extremely run down and rooms could do with renovating. Breakfast staff clearly didn't want to be working.

We attended a wedding at this venue. When we arrived there was nobody to tell you where to go. Everybody just wondered aimlessly. Staff looked miserable, If you wanted drinks and paid by card, you had to wander along with staff to find a signal for the machine to work. There were very few seats for people to sit down between the wedding and meal, and between the meal and reception. The food was cold, and some of the meat was sent back as it was undercooked. The reception room at night was cold due to no heating being on, and guests used the double fire door to go outside to smoke. With the result, guests wore their jackets and coats. I would not be keen on attending a function there in the future.