Based on 1.462 opinions finded in 1 websites
Based on 1.462 opinions finded in 1 websites
Nº 313 in 634 in Barnsley
Opinions
Always a fantastic place to go for a great atmosphere, staff are brilliant and very friendly daisy was brilliant and jolly behind the bar and it turns out it was her birthday, dedication for you, and a very enthusiastic Martin as always making sure we all knew it was her birthday happy birthday Daisy 🌟
Tracy Fishrr . 2025-04-02
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Sadly on this occasion the service wasn’t what we’d expected or had previously. Three hungry grandchildren to entertain, over an hour and half from ordering to food being delivered.
Rob . 2025-03-30
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Found out the norman inn was dog friendly so decided to visit with our dog, the staff are friendly and the atmosphere is nice, they have a little dog menu and comes in a little dog bowl with some water. We both got a roast and it was very nice, I went large and got 2 meats instead of 1 ... Would go again, was a pleasant afternoon and was reasonably priced.
James Helm . 2025-03-30
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Went tea time 27/3/2025 I had cheese burger, my partner had steak and my son had mixed grill, The burger was very dry and only had a little bit of cheese on it which I thought was a bit stingy, the lettuce was limp looked awful ,would have been nice with onions of some sort, Not too keen on the tin dish it comes on , First and last time ordering the burger, We go loads of times with us being local there's not much I havent had off the menu but really disappointed in the cheese burger.
Hilary Asquith . 2025-03-28
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60th birthday, lovely food, great service, helpful and friendly staff, good prices, will definitely eat here again
Ian Whitham . 2025-03-28
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Went with a few of us for a celebration the food was fantastic not an issue all came out together hot and delicious. The staff are all welcoming and friendly will 100% return thank you for the best experience
Kirsty Wright . 2025-03-26
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Very friendly staff and very accommodating. Food was lovely and well priced. Our kids had fun in the playground, even though the weather wasn't great! We will be coming again!
Victoria Allman . 2025-03-23
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Very poor now used to be decent
Carla Roffey . 2025-03-23
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I came in earlier today with my parents and we were greeted by Tracy who helped us choose a seat and explained how to order. When we went up to the bar to order our drinks and meals it was Tracy who served us on the bar. Extremely knowledgeable about the menu and got us our drinks in no time. Our food was absolutely perfect, no complaints. The pub itself was clean and had a really upbeat atmosphere, the team here are a credit to Marstons and we’ll be returning again.
J B . 2025-03-23
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Had a quick lunch, great food served hot and tasty - lots of choice, friendly staff.
Peter Hall . 2025-03-14
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Used the order/pay at the table code, table 27, hardly any burgers available (maybe 1 or 2) deserts also out of stock. One person behind the bar serving, took forever to get served.
mark cutts . 2025-03-13
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Food was shockingly bad and beer a little over priced
Mark Silcock . 2025-03-12
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The actual wait for food was an hour, which was quite baffling as there were not many customers in, the food when it eventually came was not bad ,but the wait spoilt it, the eating areas and toilets were in a very unkempt state ,this is very disappointing it looks like the place is running down to close !!!Thanks for the reply, but the beer garden was empty the reason we know is my grandson wanted to go and play there but we made him wait for his food !!
joker 1 . 2025-03-10
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Went for a party with family and friends, poor slow service, some courses came out of order, sweet came as others were getting their starter, looked like they were under staffed for the customers that were in the pub.
Glyn Harper . 2025-03-10
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My husband went into the pub to enquire about food while I waited in our car with my 2 year old grandson. The barman/manager was very friendly and helpful. Satisfied we could all get something to eat we found a table and got drinks while we chose our meals. The wait was not a long one. We took our grandson out into the play area while waiting for our food, which he enjoyed. The food was really enjoyable. My husband had some of his mixed grill wrapped up so he could have it at home later. I polished my pie meal off as did our grandson, who had sausage mash and peas. He loved the gravy too, wanting to keep the gravyboat to drink the last dregs! The waitress was really friendly too. The toilets and baby change area were clean so I was able to change our grandson in a tidy environment.
Lktlinnie . 2025-03-04
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No food left on menu limited options hardly any of sides to go along limited options on menu order apple crumble for desert came frozen in middle cold custard doesn’t take long to shove it in microwave to re warm back up after having us waiting nearly an hour after food for desert shocking also no locks on toilet doors had to hold shut with foot!!
Elisha Atkinson . 2025-03-03
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We arrived for our table as booked at 6pm. 4 adults and 2 young children. The choice of 2 of the adult meals were scampi and surf and turf. When ordering we were informed their was no scampi. So they changed their food orders and one was sausage and mash. We were told there was a 45 minute wait on food. Which was fine. However, after a 1 hour and ten minute wait we were then informed there was no mashed potatoes! So we cancelled the whole order and requested a full refund which we got and had to take the whole group to McDonald's for some fast food as we were all extremely hungry by this point. Massive disappointment and hassle of finding somewhere else to eat when supposed to be having a nice family evening and meal in our local restaurant.
Julie Audin . 2025-03-02
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Had a lovely meal. Food was lovely we really enjoyed it. Staff were polite and the atmosphere was great. We are booking again in 2 week for my 40th 😀
rebecca haigh . 2025-02-23
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Went there on steak night so a bit busier than the last weekday visit we had at the same time of evening before Xmas but we found a table no problem. 3 out of the 4 of us chose the steak meal with a drink for £12 which went down a treat. It's a decent value deal at the price point & the taste, quality & service is good. A couple of slight drawbacks was a 45 min wait for the meal with only one chef in the kitchen on this busy night & an ale or beer wasn't available for the drink part of the deal so it had to be lager. The staff were great & friendly so all in all a nice evening.
Ian Lyall . 2025-02-20
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It was an amazing experience and amazing food. The staff was really friendly and helpful. Looking forward to our next booking
Leanne Courtney . 2025-02-16
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The ability of being able to order and pay from your table was great, the drinks and food came very quickly, although it wasn't very busy, the food was hot and portions a good size. Really easy and straightforward.
Mick Bourner . 2025-02-12
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Great place to eat, very good week day offers and great Sunday lunch
Russell Povey . 2025-02-11
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Called in today for a quick pint and a meal whilst on a longer journey. Chose this place as we know Marstons pubs are dog friendly and generally good value. Staff friendly and welcoming. Beer and wine were lovely, shame no hand pulled ales but this must reflect local demand. Limited menu on offer but it was understandable due to it being late on a Sunday. There was a slight "faux pas" with one of the main meals, but that was dealt with and rectified in a fantastic manner. Would definitely visit again. The staff are a credit to the company. Thank you.
Ian Swallow . 2025-02-09
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Went in for tea, food was good and staff were very helpful, polite and friendly. Glad we tried it.
Dawn Barrowclough . 2025-02-08
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Went in for food for our first time. Food was nice, staff were very friendly and good value.
Aaron Sykes . 2025-02-08
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All staff are always friendly & attentive service.
Nathan Phelan . 2025-01-31
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Great food , excellent service and staff were really friendly
Sharon Linford . 2025-01-31
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Martin is a credit to your restaurant funny kind and chatty
colin anderson . 2025-01-29
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Excellent service from Martin and Cam! Nothing was too much trouble and the food was great. Great clean facilities and nice atmosphere. Will definitely be back soon!
rich impulse . 2025-01-29
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Fantastic experience, very pleasant staff, Martin was very polite and always has a smile on his face especially when I realised I didn’t have bacon on my burger (drama) he brought me 3 pieces of the juiciest bacon for my burger haha!
Rachael Stocks . 2025-01-29
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Birthday treat not such a treat ! .. some of the food was inedible ie the pie was like a brick and the scampi was hard and crunchy. And no strawberries for kiddies dessert. Service and staff were good and they couldn’t apologise enough a partial refund was given along with complimentary discount on desserts.
Cheryl McKeeman . 2025-01-28
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Massive thank you to Tracey and Daisy for making our night special, me and my partner came in for food as we have done also previously and both always make us feel welcome. Food was delicious and will be back again soon.
Blayze Brown . 2025-01-27
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Great atmosphere at the Norman, Tracey & Daisy welcomed us with a warm welcome and were extremely polite. Food and drinks are great value for money. Will be returning very soon :)
Jessica Jackson . 2025-01-27
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We love it at the Norman! We are regulars and never had a bad meal! Highly recommend!
Amie Crossland . 2025-01-25
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Warm and friendly service, Laura and the staff were very attentive... Great prices and a great new menu
Andrew Alexander . 2025-01-25
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Food came out to scratch loved my meal. All staff were lovely and welcoming, especially Niall laura and martin who were working today.
Anthiggs 46 . 2025-01-25
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My husband and I went for lunch to celebrate his birthday. Unfortunately, there were items on the menu that were unavailable. One of which I wasn't told about until the food was brought to table. No onion rings so a few extra chips were brought which were cold. I would not have requested them as a replacement for onion rings. My Hunter's chicken was so overcooked that it had barely any cheese or BBQ sauce left. The leaves that were on the plate looked curled up. (Supposed to be some kind of shoots. The tomato was barely warm but not grilled. My husband had fish chips and mushy peas. The chips and peas were cold and very small portions for a full size meal. No tartar sauce a available. The pub was almost empty and it was around 1.30 to 2pm , therefore I don't know how they can provide a full menu through the evening.
Diane Holt . 2025-01-23
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excellent service by Laura , very friendly and welcome, we bought food for 8 adults which tasted fresh, warm and tasty. Drinks we had lots of choice 5*
Ellie Bellamy . 2025-01-22
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The food was substandard. The gravy that accompanied the burger was not chicken gravy as described, it was tasteless, cold and lumpy. The meal was supposed to come with onion rings but only two of the four burgers were served with onion rings. There was no bbq sauce on the burger despite it been described as having bbq sauce on it.
kirsty martin . 2025-01-18
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Top pub, great value for money. Staff always really friendly and nothing is a bother. Came for Sunday lunch and the food was beautiful. Really tasty beef!
Martin Angus . 2025-01-13
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Brilliant local. Was visiting friends and called in for food and a few drinks. Drinks reasonably priced and good pub grub. I had the kebab, have to say was delicious. Plenty parking and playground for the kids. Staff very friendly and welcoming. Will return when back in the area.
martin angus . 2025-01-13
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Food was ok but you never put wilted side salad on a plate intact some of rocket I would say was a week old and that came with main course. Garlic mushrooms burnt my mouth as they were full of water because they were frozen. So all in all not a good experience. It was also a birthday meal for a friend and we travelled 100 miles to take our friend for lunch for her 70th birthday. My husband had fish what was so curled up it could have passed for a banana.
Christine Clarke . 2025-01-12
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Lovely tea tonight. Great staff, daisy on the bar and lily and daisy serving
Amy Mountain . 2025-01-08
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Recommend to all in Barnsley, had dad's wake here, brilliant staff, atmosphere, food and drinks. The Norman Inn made us and our friends and family very welcome.
Anne LEECH-GERRARD . 2025-01-07
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Good food, very accommodating and polite staff. My partner and I keep coming back.
Richard Johnson . 2025-01-05
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visited xmas day with a family of 4 was amazing start to finish highly recommend and will definitely be returning next year
anthony fox . 2025-01-01
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This place is great. Good food, lovely friendly team. We shall definitely be coming back
Rachel Ellis . 2025-01-01
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Lovely pub, management worked really hard over the festive period I went in a few times and was not disappointed
Kimberley Downs . 2025-01-01
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Our first time eating out for Christmas and we thoroughly enjoyed it. Service was excellent, the food was hot and tasty and the atmosphere was great. Thanks for making our Christmas!
Katie Dean . 2025-01-01
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Came for food brill food and good atmosphere
Cameran Smith . 2024-12-31
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Came for food with family and the service from the staff was brill and the food was delicious will definitely go again
daisy wilson . 2024-12-31
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Went for breakfast with Santa and it was terrible. Breakfast was cold and bacon just crumpled. Santa did not interact with kids at all. Woman stood at side had to ask as he was not bothered . Worse experience ever. All they did was think of an event to get money no thought at all for kids
deborah parker . 2024-12-30
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Absolutely amazing service and amazing food and drinks, staff are more than happy to help with anything, Highly recommend 😀
Hayden Smith . 2024-12-29
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Terrible Xmas dinner. Service so slow drinks took 45mins to arrive, waited 1hrs each time for starters and again for main dinner. Asked several times for staff to chase up. Soup tasty but only just warm, dinner bland, soggy and very disappointing only Luke warm, berry crumble tasty but furnace hot. Atmosphere dull. Due to waiting so long we were getting stressed and annoyed, couldnt hear any music until near end and not Xmas music. Some people had crackers we didnt get any. A lot of money spent for a terrible experience ruined our day. Could say a lot more - dire!
Susan Burnley . 2024-12-28
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Food very basic but not basic prices
Paula Mary Salter . 2024-12-28
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The food was perfect, no complaints regarding the quality of the food. The only issue was the wait from starter to main but this was understandable considering it was Christmas day and how busy it was. Would definitely go again
Ash Parker . 2024-12-27
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Went for Christmas Dinner. Food was superb. Service was a little slow but were extremely busy.
Michael Parker . 2024-12-27
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Christmas dinner was very disappointing.
Mick . 2024-12-26
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Went for Xmas day dinner for 6x persons and couldnt fault the service or the meals. We were met on arrival by Martin and shown to our table (16) by our table host Lilly. Lilly was very well dressed for xmas day and was very attentive with drinks and when she could serve the individual courses. Our whole party thoroughly enjoyed our visit to you on this xmas day. I was surprised at how many staff were working but i saw it helped the day go smoothly. We were that thankful of everyone that worked that day that we left a £300 tip for everyone to share as we felt they had done a tremendous job and sacrificed there Xmas day to make everyone else's Xmas day feel very special. Many thanks to Martin and all his team and a day very well presented and delivered to a high level of service. Best Xmas day for food service and atmosphere we have experienced in a long time... Well done..!!!
Chad Healey . 2024-12-26
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Awful management and terrible food. - Christmas meal for 7 all prebooked and pre ordered months in advance - Table booked for 4pm - Arrived at 4pm - Last years Table was nicely decorated with Christmas crackers, tinsel, Table cloth and cutlery - This Christmas had none of the above, only napkins - 4:30pm still no starter, asked when it would arrive and was asked which course we were on - 4:45pm still no starter so asked again, told they'd check with chef - 5:00pm finally arrived with soup starters but only 4 instead of 5, one of which wasn't vegan even though clearly stated on the booking order for 1 vegan soup, to which they told us it didn't say that on the booking - 5:10pm finally came with the correct order. Soup was luke warm and bread was stale. - 5:30pm asked for Christmas crackers to keep children entertained, was told there's none left and would be given a round of drinks for free as an apology (never arrived) still no mains so asked when it would come, was told they'd ask the chef - 5:35pm one of us had to leave as we had a 1 year old baby that was getting very restless - 5:40pm waiter came asking us all what we ordered for our mains, again, we pre booked, so it should be clear what we'd ordered - 5:55pm mains finally arrived, some plates were missing some food whilst others had everything on, lack of gravy on some plates whilst others were swimming in gravy. All food was luke warm at best, vegetables weren't peeled and severely undercooked, 2 plates were brought without puddings and were told to wait for the puddings to be ready, 1 plate had half a pudding on - 6pm asked for refund, told they'd refund but couldn't refund on the day - When speaking to the manager after he seemed completely unbothered by the whole situation, refused to apologise. - Multiple other tables had similar experiences and were also leaving early having not been given their food. - Complete lack of communication about any issues with food or waiting from any member of staff - If we'd have not asked any questions I believe we would've been sat there without food for the whole time, without a single apology.
KING J4MBA . 2024-12-26
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Jane Baxter ... I'm really sorry but I was a customer here earlier when you went absolutely crazy!!... The staff was doing much more and beyond to serve everyone as quick as they could... I was shocked when Jane out of the blue starting shouting and swearing at the staff in front of adults and children
Mel Innocent . 2024-12-24
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Absolutely shocking Xmas eve and only two staff, has the kand bird never run a pub at xmas before
Jane Baxter . 2024-12-24
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Bar staff was unsure what 'gluten free'meant, determined that 'alcohol free' was the same thing. Cider on draught was poor. Several menu items were unavailable, the hunters chicken arrived very overcooked. On a positive, the chips were very nice and portion size was very good. Staff were very friendly, impeccably polite and well dressed. Overall, food was poor, drinks were poor, but staff were very welcoming.
Paul Oliver . 2024-12-22
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Large work party came for a meal and drinks , well looked after and food was all delivered together and was lovely
Nicky Park . 2024-12-19
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Laura was super friendly when we arrived and talked us through the best way to order, drinks were fetched quickly to the table too
emily murtagh . 2024-12-19
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We go every Wednesday for the quiz and usually eat beforehand. Lilly, Matt and Daisy are great behind the bar. Food is pub grub and is tasty and hot. Dale is the quizmaster and he's the only thing that let's the pub down - No - kidding! He's hilarious, keeps the place buzzing and makes it a great night out. It's also dog friendly and has treats on the bar as well as water bowls on request. The outdoor seating is another feature that is great in summer for watching the world go by. The Norman is and always has been a popular watering hole and puts Monk Bretton on the map.
Pea Dee . 2024-12-18
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Spend a lot of time in The Norman, three or four times a week. Good staff and a good atmosphere. Bad point is the drinks are way overpriced for the area.
Steve Wainwright . 2024-12-18
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Friendly staff and a good pint!
Eleanor-Rose . 2024-12-18
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Lovely pleasant atmosphere and good food too. Staff are just brilliant!
peter allen . 2024-12-18
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We come every week for the quiz and food and we love it here. The staff are delightful and we always feel so welcome. Oh and on a positive note we actually won the quiz last week yay!
Sharon Stevens . 2024-12-18
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Tried their festival menu , quite low quality food, vegetables were cold . Not good value for money.
Samantha Hinchliffe . 2024-12-18
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Great atmosphere! Love the pub quiz that happens each Wednesday night.
Kyle Maw . 2024-12-18
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Lovely staff, lovely food, good atmosphere!
Karen Maw . 2024-12-18
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No atmosphere, food service was shocking. If you’d like your food please order one week in advance.
connor ellis . 2024-12-16
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Asked for a fillet chicken burger today waited 30 mins and when I received it the chicken burger was like rubber way overcooked and when I showed him he told me they would make another and it wasn’t much better so I took a photo of it to put on here to show also my wife s meal that was sausages and mash was over cooked but she ate what she could as she had to go to work
Keith Adams . 2024-12-14
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Very enjoyable. Great service. Martin was very helpful. Thank u.
Libby S . 2024-12-11
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Booked in for a festive meal, Tracy & Lily went above and beyond to make sure it was a memorable visit!
Niall Levin . 2024-12-10
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Niall served us today and as always is very welcoming ! Hands down the best within the Norman! Always got a smile! Food was excellent too! Great service great food at a great price! If you’re hungry try the Norman MONSTER MENU!
Andrew McCutcheon (Cutchy) . 2024-12-10
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Very friendly, value for money pub food
Fiona Pizzey . 2024-12-07
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Our local had food and drink and was lovely. Staff are helpful and keen to help. Premises were clean and kids playground looked safe.Enjoyed it but was disappointed all Sunday lunches had been sold out. It was only 2.30pm! Ate off the normal menu but that is not what we really wanted.
Margaret Snell . 2024-12-02
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On this visit, the tables had empty glasses and napkins on. The tables were not clean, nor were the menus. There was once again a 45 minute wait. The men’s toilet was unpleasant.
Sheena Mannion . 2024-12-02
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Came for my birthday, friendly greeting by female staff member. Meals once ordered wasn't too long in arriving. All fine except steak on mixed grill ordered by 2 people was really gristly so most was left. This was mentioned to staff when they collected our plates and asked how meals were. To be fair she came back and offered my husband a refund for his grill which he refused as he said he had eaten everything else on plate so he had a free desert instead as he hadn't ordered one with the others. All in all no complaints and will come back again in the future
kath cusworth . 2024-11-27
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Great bar staff, cocktails made from scratch rather than pre mixed. Food average, but great if you just want a snack whilst out for a drink
kristan mortimer . 2024-11-15
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Had the haddock and chips. Fresh fish battered and fried by them. Mushy peas and Tartare sauce. Absolutely lovely. Would highly recommend.
Julie Barker . 2024-11-14
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Excellent pub atmosphere. Fish and chips are first class. Long wait for food when busy.
Ian Barker . 2024-11-14
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Repeat visitors to Norman Inn. Great staff, lovely food. Good atmosphere. Couldn't do enough for myself and friend, highly recommended. They were just putting up Christmas lights. The manager even came in on his day off to do it! Dedication 😁
Suzanne Walls . 2024-11-12
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Great food, good value. Friendly staff and good atmosphere.
Kim Stables . 2024-11-09
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Had to wait 1 hour for our meal it was cold we weren't told we would be waiting so long or we wouldn't have waited so long
Sonia Hodgson . 2024-11-08
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Lovely pub food. Always enjoyable. Good prices and a nice atmosphere.
Matt Gray . 2024-11-04
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Staff and service are always on point, friendly and efficient. Food is always hot and cooked perfect. A game of pool while we're waiting. What more can you want from a little family meal out.
Enri . 2024-10-25
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Very good service great dinner time meals and great staff would recommend
Kelly Measures . 2024-10-24
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Good food wonderful staff Trying to put this review on was the worst part of this meal make it easier for 80 year olds Martin and Niall were excellent Compliments to the chefs Chelsea and Ashe The food was brilliant We will be back again
Pamela Powers . 2024-10-21
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Excellent Sunday afternoon meal thankyou
Ian Hunter . 2024-10-20
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Now that the Norman inn has been taken over by new management , it's much much better in everyway.
David Butcher . 2024-10-20
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Food was ok, could have been warmer. However tables were sticky and the floor around the table was covered in peas!
Jamie Matthews . 2024-10-19
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Martin Angus and Tracy fisher are absolutely amazing host. It doesn't matter who is in charge the pub still runs like a well oiled machine. Amazing customer service. Made to feel welcome and appreciated xx
Louise parker . 2024-10-19
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Attended a wake at this pub. 1st visit, not local to us, but will be returning as its a lovely place with really nice staff
Donna Mortimer . 2024-10-07
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Had a surf and turf at the Norman and my husband had the mixed grill. I asked for mine medium not expecting it to be right, but they must have a new chef since the last time we were here as the steak was perfectly cooked! It’s not often you actually get what you ask for when it comes to steak but our compliments to the chef. The service was brilliant too, the only thing is the atmosphere left a lot to be desired; we went on a weekend in the afternoon and though there were plenty of people in, I think the layout of the place needs looking at, and it’s in great need of refurbishment. The staff are fab and the food is brill,just needs a bit of tlc and change round to the layout to make it warm and cosy.
Tasha . 2024-10-06
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I’m not sure what the names are of the staff but they are all really friendly and very approachable. The bar man is extra lovely, chatting, friendly and very helpful. He always makes us feel welcome. I love this place it’s really inviting. We’ve booked a table for 8 on Christmas Day and we are really looking forward to it.
Claire Sculthorpe . 2024-10-04
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Nice food. Great staff Good for kids.
Tony French . 2024-10-03
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450 Opinions
We called in on Sunday night and had THE most delicious meal. The food was so fresh and the service was amazing. Nothing was too much trouble! We will definitely be back!