Nolito in Luton

Incompetent service; waitress tells us there’s no bottles of beer available, while another waiter says theres lots of beer. Drinks have to be ordered 3 times before arriving at the table (one round never even came). We were told food would arrive maximum in 25 minutes, 35 minutes later we had to leave without receiving the food. And finally, we receive the bill with extra items that we didn’t even order! What an absolute circus of a restaurant.

Food was excellent and service was top notch. All the staff on duty were brilliant. Our server Panwar went out of the way to accommodate our requirements. Thanks for a lovely experience.

Pricy, would expect higher standard of cleanliness for how much you pay and what you get. Glass and cutlery absolutely covered in wash stains and tables not much cleaner. Good music.

Very good coffee and pizza, Shabham was very helpful

Madalina was amazing, she served us with smile and she made sure we got everything hot and quick.

We had a really nice meal, all staff were very friendly and the team were quick to check on everyone. Aswathy was really friendly and polite, we had a great experience

Horrible food Horrible taste And the service..I don’t even have words to describe it..I asked twice for lemons or lime and they said ,we don’t have in the bar ..and after a lady broth the lime in her hands . No plate ,no nothing ..for what they offer the price it’s to high! I wouldn’t recommend anymore.

Thank you to all the staff. Aswathy was excellent.

Not sure why the high rating, this place is crap and food is below normal standards.

The bar team at Nolito Restaurant in Luton Airport is fantastic. They are friendly professional and quick even during busy hours. The drinks were perfect and the service made my visit really enjoyable. Highly recommend stopping by if you are passing through.

Visited today (28/04/25) before a flight home at around 5am. Was sat quite quickly by a friendly staff member, the menu is limited and the vegan options are extremely limited. After eventually catching a staff members attention to order - we ordered 2 drinks with oat milk... We are sat by the bar and we can see the screen with their orders and we can see the drinks being made. The woman behind the bar calls that there is no oat milk 4/5 times, we expect that the waiter who took our order would come and explain (wrong) we look on the screen and our drinks had been changed to cow milk. About 10/15 minutes go by and the bar is chaos with different drinks, a different waiter then comes over with a hot chocolate for us, we ask what milk it was made with because we heard there was no oat milk. We then manage to flag down the man who seems to be the manager and explain the situation. That if the staff member had come to us and said there was no oat milk we would have just left it but instead it clears changed to cow dairy milk. Traveling while vegan is never really that difficult but if an bar/restaurant purposely change an order to dairy that is unacceptable. The manager voided our bill and my sister had a free pastry...

Dirty glasses even after a complain. Hard to know what means a clean beer glass

very poor breakfast, the plate was dirty, the coffee cup with ground coffee on the plate and with marks on the cup. The service was polite but all the employees speak to each other in their native language, you would definitely need European staff, not only from Asia.

Good food, friendly staff Abdul was fantastic - attentive and made our dining experience great.

Lovely Breakfast at Nolito My friends and I had a fantastic breakfast at Nolito to kick off our city break. We ordered Eggs Benedict and Avocado Toast — both were delicious, well-portioned, and beautifully presented. The atmosphere was warm and relaxed, and the restaurant was spotless. The staff were friendly, attentive, and communicated clearly throughout our visit. Management clearly runs a well-organised and welcoming place. We also tried drinks from the bar, which were great and reasonably priced. Overall, excellent value for money with genuine engagement from the team. Highly recommend!

Full English breakfast was poor. Bacon and mushrooms stone cold. Beans barely warm. Service average. Would not recommend.

The service was a tragedy, as if they worked there as a punishment, you had to ask for everything yourself, even to order it, I do not recommend it

Very nice to get away from the busy airport. Aswathy was very attentive, would recommend!

First time here,but definitely not the last :) It was absolutely great. Nolito is a nice place with amazing, kind staff! Brilliant, fast service and lovely taste of the meal . We ordered pepperoni pizza,and garlic bread. Really nice,fresh flavours. The atmosphere is very calm, good music as well. Thank you 😊

The worst place to seat for drink or have food. The place has not sight where to order, staffs a very rude, arguing with angry costumers waiting for so long for drinks or food. I was speechless with a barista arguing with costumer as she thinking was right. 👏🏻👏🏻👏🏻

Great food friendly staff, polite and excellent service ,child friendly

Had breakfast before and early flight. £13.50 for 3 small pancakes, a tiny pot of maple syrup and a few berries. The mascarpone was tiny in size. Absolute rip off.

It was very impressive that Nolito does everything to offer a high-end Italian bar and restaurant experience at an unbelievably reasonable price range. While most of the airport dining establishments charge the same or more for reheated small amount of greasy food, Nolito does the complete opposite!! The quality of the ingredients was top-notch. I could right away tell that they cook everything fresh in the kitchen upon order, and the amount of food is very filling, just like in Italy. The starter calamari fritto misto I had was very authentically Italian, to which I would have to expect to pay for significantly more at a London restaurant, but Nolito generously offers it at only £11. The staff members also made my quick bite visit very comfortable. They are all very attentive, sophisticated, yet remaining friendly. I will definitely come here straight for a genuine Italian dining experience whenever I fly from Luton. The location is closer to brand-named shops after most of restaurants. If you walk pass by all the low quality overpriced airport restaurants, then you can find this true Italian culinary sanctuary inside Luton airport! Today was my first time at Nolito, and I was so impressed that I searched for other Nolito branches in town, but this airport actually is the only place Nolito currently exists. It is a luxury Luton airport passengers can only enjoy :)

Had an amazing lunch at Nolito! The food was delicious, beautifully presented, and full of flavor. A special shoutout to Sonu, our waiter, who was super attentive and made the experience even better. The ambiance was great, and the cocktails were top-notch. Can’t wait to come back!

Get very sick after eating pasta there. Avoid!!!!

Nolito is the best place ever to have lunch, listen nice music and wait for your flight! Thank you so much dear Aswathy for your kindness and your lovely smile! 🙏🌹 ............ This is a new review, because for me this is the second time at Nolito and definitelly will be not the last one! Nolito is a nice place with amazing, kind staff! I travel a lot and I enjoy to be here meanwhile I'm waiting my flight! Today I had a very tasty oat latte, exactly how I wanted and the best tiramisu! Thank you so much dear Niki for everything and thank you Aswathy for your lovely smile! It was nice to see you again! Big thanks Nolito! 🙏🌷😘🤗

Lovely preflight lunch, served by Niki. Nice atmosphere, friendly service.

Sandra was lovely! Great and quick service.

excellent service by darren and gio, they were very helpful and made my day.

Nice relaxing place to eat. Food was good. Kids enjoyed it as did the adults. Served by Annika who was very nice and efficient

The location is very nice very comfortable.

Sandra was brilliant. Lovely food, lovely service. Thank you 😊

Katy Perry was a great server... Don't think that was his name but still was polite and gave me my drink at an airport

A hidden gem offering a fusion of global flavors in a cozy space

The service was very bad and slow, even though it wasn’t crowded. We asked for garlic sauce, but they never brought it. We also requested the bill, but they didn’t bring it until my partner had to follow up. I don’t suggest it.

Awesome service by bar team they were friendly and made awesome cocktails

Thank you for the nice cocktail… it’s really amazing❤️❤️

The food was great! Amazing service and very attentive staff members

I am a regular traveler out of Luton Airport and this is my regular spot. Very good service at the bar.They keep you engaged and a good place to kill couple of hours.

I just found out that employees do not get wages set out in their contract. It's a "service not included" meaning employees are paid by tips, which by nature should be on top of wages, in reward for above average service, decided by customer, not extorted from customer by implying that unless Tim is given, employee won't be paid. This is not USA, practices of exploitation of both clients and own employees this way aren't a part of culture. When I look at menu and see price, I expect everything needed for me to enjoy my meal is included in that price. That is, table, chair, plate, fork and knife, food, someone who will make it and bring it to me. To demand me to pay extra at the end us cheating me. To deny employees fair and stable wages is cheating on own employees. This place just lost a customer. And I told staff there are better jobs out there. Reply to owners reply: No, I will not contact you directly. I want these practices out. Practices and companies using these practices. I want you out. Thus, I'm not giving you my custom, and by now, you know exactly why. This leaves you with improvement opportunity, choice is yours and yours alone. I'll spend my money elsewhere. Edit2: Staff says they're paid out of tips, manager says staff is paid wages plus tips. Someone lies. Either way, not a comfortable situation. And either way I will leave this review as it is. Someone will read it. Will be warned. Will be looking. And clients experience combined with further reviews will be talking.

got served by Gio , 2 portions of fries and was such a short waiting time it made me forget I was in a busy airport he was attentive and quick with his service would definitely come back again and may even try one of the pizzas they have as they look delicious

Super impressed with both the food and the service! The staff was incredibly friendly and efficient who made sure I had everything I needed. Special thanks to Darren( ^ω^ ) It’s the perfect place to grab a quick, tasty meal and refreshing Aperol Spritz before heading to your gate. Highly recommend!

Under the torment of a delayed connection, Nolito Italian Restaurant was a HAVEN. Never before had i had a drink made so perfectly to my tastes, if I was MI6 i may even have been tempted to have my drink stirred not shaked, and all thanks to Darren who went above and beyond the call of duty to make sure my short stay was as comfortable as possible. <3

They give us an unwashed glass, it was disgusting, not even an apology or an offer to replace the glass and drink we poured in it.

Gio - is the best guy behind the bar, very polite, prompt on orders just great !

Sandra was great and very efficient, higly recommended Will come back if we got chance

Absolutely wonderful! Great service, staff was really sweet and super efficient, and the English breakfast was exactly what I expected! Friendliest price (and service) in the airport too! Highly recommend it!

Doesn’t feel like you are at an airport ✌️

A nice quiet restaurant in such a busy place! Food was really good and staff very nice especially Sonu!

Food good quality, speedy service in line with airport schedule.

I recently visited Nolito, and I must say, it was a delightful experience. I ordered a flat white, and it was absolutely spot on rich, creamy, and perfectly brewed. The real highlight of my visit, though, was the exceptional service I received from Gio. From the moment I walked in, the atmosphere felt welcoming and warm. Gio was attentive, friendly, and made me feel right at home. It's rare to experience such personalized service, and it truly made my visit stand out. I’ll definitely be coming back!

Had lunch yesterday on our second visit to Nolito recently. Food, wine and service really good so will not hesitate to eat here next time. What might help your hard-working staff is a simple notice asking customers to wait to be seated, rather just walking in and seating themselves at a random table - this was very noticeable and must be frustrating for the servers.

Great service from Bikesh, fantastic breakfast, superb coffee.

Aswathy was a polite and courteous server Good food delivered quickly piping hot and tasty

I only had a croissant and a coffee so can’t really rate the food much, atmosphere is of a typical airport cafe but I would totally want to shout out to Karolina - a member of staff there who was the most enthusiastic, pleasant and polite.

The waitress Aswathy was very kind.

Shown table very efficiently and quick. Very quiet. Only one waitress appeared to be in area. Ordered drink and pizza. Drink arrived after only a few minutes. Pizza took +30 mins and cold. No table return to ask if food was ok. Trying to pay the bill was just as long as wait as pizza. Not great service

The only option for food when at Luton Airport, our server Sonn was very helpful at giving recommendations!

nice amount of foods,priceand services

Food was not bad for airport standards. Service was a little sluggish but the waiter was courteous. The atmosphere resembled a canteen, more American than Italian but good nevertheless.

This is a cookie cutter fake Italian with poor food, basic service and zero character. The food is overpriced (standard airport) uninspired, not tasty and served slowly and dispassionately. This is the kind of brand you could change daily and no one would notice. Even the chips were poor... What a shame.

Abin and the waitress with blond highlights (maybe more of a balayage) and glasses where super

Classic Italian cuisine. The prices are high, but the food quality and taste are good. The shrimp pasta and lasagne were good, the caprese salad was great. However, I didn't like the squid rings. They were tasteless, and the batter was overcooked (it crumbled, being very soft). Overall a good impression, I was pleased with the service

First of all, I would like to thank ABIN for the excellent service. I would also like to congratulate Chef ANDRZEJ for the delicious mushroom risotto.

Airport restaurant so pricy is expected but still not value for money. Service was very slow (20 mins for 2 hot drinks); food arrived a moment later. Food was tasty and well made. If I'm honest, I probably wouldn't have been as dissatisfied if the wait hadn't been so long without communication.

The food here is amazing, I had a full english breakfast and it in my opinion, it is the best at this airport. The staff are very friendly and approachable and willing to help, I felt comfortable asking them for things. I will keep eating my breakfast here everytime I fly from Luton.

Polish lady working on 15/2/25 had a lot of bad attitude towards customers. She was in a visible bad mood supposedly because of understaffing

Florin was noticeably lovely, the food and drink were great, £4 for two eggs on their own seems a bit wild to me but aside from that I loved it!

Amazing pizza , wine like in Italy - my secound favourite place on luton airport 😍it was nice to be yours guest . Thank you and see you next time. The wonderful service at the restaurant deserves a raise.

Best food in the airport Luton! Ask if Miki is there! Best services from the lady! Thank you!

Nolito is a best place to stop at before your flight for sure! Their Egg Royal is the best- my warm compliments to the kitchen team! The restaurant team is great as always by looking after their customers and making sure they are happy and satisfied. It was a real pleasure to have a lovely meal before flying away - big thank you to Boris and his super team xxx

Amazing staff, Sony gave the best service I've experienced in a long time. Ohhh i don't regret adding starter to the spagetti carbonara ; flat bread with garlic and rosemary ; absolutely delicious! And my Americano coffee for desert 😅Thank you so much !😍

Best service from Florin, relaxing atmosphere great smile and vibe, will be back thank you 🤩

I had an amazing dining experience, thanks to our fantastic waiter, Florin! From the moment we sat down, he was attentive, friendly, and incredibly knowledgeable about the menu. He made great recommendations and ensured we had everything we needed without ever feeling rushed. His professionalism and warm personality truly enhanced our meal. If you’re lucky enough to have Florin as your server, you’re in for a great experience. Highly recommend!”

Great breakfast.Good price for an airport full English.Great service from Florth.

Great service and Florin was very attentive and friendly :)

Very nice breakfast. Friendly staff and good service. Florin was particularly excellent. Thanks guys!

Service was great, Florin was our server and couldn’t fault him or the server who showed us to the table

Really lovely food and service, very helpful with our requirements for gluten free. A great start to the holiday.

Delicious food and great service. Thank you Florin and Madi.

The food was perfect! Sandra was very attentive and lovely. Thank you!

Good place to.enjoy a beer and wait you flight

Food was average, but Jay as a watress was amazing! Super friendly and polite. Thank you!

You had to sit at the bar just to drink beer, and it was nice to have a beer in your spare time.

Bikesh was really polite and quick to take my order.

Jay was very helpful and nice and enthusiastic, made our day !

ABIN amazing waiters, i orther my breakfast and he recommended me eggs royale and he bring me with some juice in the same time .. that is amazing service.. 100% Nolito..

Jay was really helpful, always smiling and very friendly. Great service!

Stopped in for a relaxing and delicious meal while waiting for our flight – and we're so glad we did! Our server Jay was so kind and attentive and took great care of us, and the food was absolutely outstanding. So very pleased that we discovered this little haven, where you wouldn't even know you were in an airport. Will definitely visit again... thank you Jay!

Tasty full English, brilliant service. You don’t need any more waiting for your morning departure. Highly recommend.

Very good foods and respectuous staff ! Carry on like that !

Amazing cappuccino made by Aswin.

Excellent food, I had the prawn linguine. The waitress was fantastic, so lovely and friendly. Excellent service. I know where I will be dining at London Luton Airport from now on.

Waited 30 minutes for pizzas and had to run to the gate. Pizzas are extremely overpriced, even by airport standards. Tasted pretty bland. Not worth it even with the pass.

Unfortunately not a pleasant experience for breakfast, breakfast was overly greasy and can't help but feel it was reheated as the egg was burned to a crisp and everything was extremely greasy especially the hash brown. It was a far cry from the people next to me. It also looked like it had just been thrown on the plate. Unfortunately won't be coming here again. Shame as the atmosphere is lovely and it looks like a really nice place. But unfortunately a sore belly later I'm extremely disappointed especially considering the price point.

Well, I ordered a porchini mushroom risotto which taken 25 minutes to arrive, was made with basmati rice and had 0 porchini mushroom in it. … it was drenched with black truffle oil instead… not impressed.

Brilliant food and brilliant service by Jay

Lovely place highly recommend , especially Jay our waiter 🙏 all fresh and so quick !!!

Very tasty food, drink and kind staff! I experienced some restaurants in Luton airport with my Priority Pass, and this is No.1 restaurant. The staff name is Mady.

Good food, lovely staff, thanks Mady