Nine and Dine in Gateshead

Always been regulars but I’m not working due to covid 19 we’ve not had a Chinese in 9 weeks due to loss of income. Was so excited to hav our favourite Chinese. U now had to order then they text u to pay. So I waited & waited then rang to be told it was delayed. 45mins later rang again still delayed. She said I know you’re regulars but we’re very busy I said not to bother they will need their regulars back when this settles down. Obviously taking too many orders. Think I had a lucky escape as people have now said the food is reheated. Will becoming a regular somewhere else

Sunday lunch. Menu excellent choices and food good and generous portions. Service was excellent.

food was delicious, fresh and hot

Popped in whilst walking my dog. Staff were unfriendly and not at all helpful. No evidence of any stotties whatsoever was just told to look at the sandwiches in the fridge. No obvious menu to look at just the main board. Left without ordering

Today, around 7:30 pm I went to this shop to get my dinner on the way back and there was this guy, blonde and short hair, who ask us to wear masks which unfortunately we didn't have with us because my girlfriend, my brother and I we were out for a walking with no plans to go in any shops. So it was a last-minute thing. Anyway he raccomend us to bring mask next time and so far nothing bad but we noticed how his voice has changed and how much annoyed he was, we noticed his body language was so bad to let feel us uncomfortable. When my girlfriend accidentally put a box back in a wrong place he came out straight away just to show her that she made a mistake. I understand it's hard time for all, maybe we wronged about not bring us with us our masks but It wasn't intentionally but this is not the right way to treat your customers. Best regards