New Shanghai Blues in Ealing

Made my order at 9:20pm and was given a 10:15pm delivery time, my food was actually delivered at 10:53. I didn’t feel the restaurant really cared about my experience. A small act of kindness would have gone a long way for me. Won’t be using again as the food was good but not worth the wait

The best Chinese food we’ve had in a long time, very tasty and meat dishes so tender. It’s a first for us and won’t be the last

had to ring resturant twice for my order

Can’t complain everything was perfectly cooked

I ordered some noodles at 6:23pm and they did not arrive until 7:53pm. The restaurant is very local to me.

Very nice food but took 2 hours to deliver, and they marked it delivered about 45 minutes before they actually delivered it.

I've ordered from them many times so for my birthday meal tonight I chose to preorder at 2pm for 8pm delivery. Call the restaurant after placing the order to confirm 8pm arrival as I would have guests and was promised 8pm arrival. Call again at 7:30 to confirm it would still be 8 and was told it would. 8pm comes... no meal... things happen... 8:30... no food. Just eat says it will be here for 8:40 which it was but still this is unfair since preordering should ensure it's ready im advance.. sad.

The food had been reheated, was almost 2 hrs late, not what i expect from this place as i order often.

Excellent food and brilliant service as always.

Food taste very bad all food too salty especially soup and fried rice too salty couldn’t eat dumplings is uncooked totally waste of money

Good value for money & tasty food

I’ve now ordered twice from this food outlet. On both occasions the food arrived hot, although the driver arrived 30min after the delivery time but it was just after Christmas and can be forgiven due to it being busy as an example. The 2nd time was on time so I have no issues. The food was delicious and well received. I would recommend eating any dish you fancy, I personally have ordered a few different dishes and all have been superb. Have a night in with family or friends and Enjoy

I enjoyed my meal thank you . Happy new year 😊

I’ve been ordering from this place for a while now and this has got to be the worst meal I have ever had from them. Curry is watery, zero flavour. Gutted I spent £70 on nye and didn’t enjoy the food. :(

A really good Chinese takeaway - everything was delicious and is excellent value for money.

Great job thank you it’s delicious

The food was the worst Chinese food I’ve ever tasted. I’m pretty sure they’re not even a proper Chinese restaurant. Please do not waste your money and buy from them. Go to a proper Chinese restaurant.

Absolutely Rubbish Customer Service, Waited 2 hours and still the food never arrived. Restaraunt said there's nothing they can do about it and to contact Just Eat for a refund and compensation.

called about missing food very rude

Food was hot very tasty and well presented. Delivery courteous and efficient. VG⭐️⭐️⭐️⭐️

Food was amazing. But it was over an hour late.

food arrived cold and the quarter duck pancake wrap was overly deep fried with little to no duck on it. one of the worst bits of duck we've ever had.

First time ordering from here and good experience. Food arrived hot and on time. Good portion size and value.

Piping hot, wonderful flavours and not at all oily ir greasy.

I always order the beef and mushroom because thats what I like to eat. I was very disappointed to I receive a container with ALOT of other vegetables, very few mushrooms and beef. Next time I order beef and mushroom please just send me beef mushroom

My Order Never Arrived, What Should I do?

Not sure why there's been such bad reviews, food was hot and tasty , delivered on time , not bad for the price at all

Delivery time kept changing. Then after an hour and a half 15 minutes I received a message in the app saying enjoy my order. The restaurants phone has been engaged for half an hour. This is disgraceful.

The chilli beef was cold and watery no taste . and I ordered special chow mein . but got a house noodle instead

Amazing, cooked to perfection, really tasty & affordable! Portion sizes are very generous. Tysm new regular customer!

King prawn chow mein barely had any prawns in them

The food was good, just the sweet-and-sour was just warm

The food left the restaurant past the time it told me, it has been 1hr since it went out for delivery and it is still not here yet. Called multiple times with no answer

Our local Chinese take out closed on Pitashanger lane and we needed a quality replacement. This place is it ! Especially with the 40% discount. Reminds me of 10 years ago prices but with today’s quality, tasty food. Delicious ! Well done you guys !

If a place deserves 5 stars, it’s this one.

Food is delicious but timing is sooo rubbish

food was lovely. love this restaurant.

Where is the order . Still not here ?????.very bad service

Extremely late - over an hour! Was probably the worst Chinese I’ve ever eaten. Bland, tasteless and no meat! Really do go elsewhere.

Thank you for your services but i won't be ordering food again. Tasted like food left over from hours before, going down hill.

The food was cooked perfectly, it was full of flavours and very tasty and delicious

the food was Chinese yet everything was curried or over fried the batter on the chicken balls was thicker than a roll chicken poor quality and generally not Chinese food in taste or look it was awful 😞

I can’t eat it because too much salt waste of my money

Firstly, I would like to mention that I have been ordering from this place for a while and have had no issues. Unfortunately yesterday my experience wasn’t pleasant. Reason being is that half the food I got was overcooked and too dry to eat and the crispy “chilli beef” was not what was sent. The box contained no beef, it was strips of batter with no beef inside and it was not chilli at all. It was very sweet and I still have the food if photos need to be sent.

Duck wasn't fried, was incinerated. I couldn't tell if it was duck or chicken to be honest. Wontons and pancakes where fried in very old oil. And the chow main was dry and unbelievably overcooked. I've never had mushy noodles before... Disappointing

Same the food was cold and my food should be with me at 7pm then 7:15pm then 7:50pm I got it at 7:59 I was so not happy at all with is

over fried chicken balls, so crispy and almost burned, the stir fry had hardly any chicken or prawns, just noodles, wont use again

honestly I love the food and the delivery driver is great. I just wish they either turned on their GPS or mark when they're delivering the food as the page was showing the delivery time was between two times but it gave the impression that it was taking a very long time to get made instead of on its way; other than overall really tasty and filling food and very friendly and helping delivery guy :)

I never received my delivery, I called the restaurant and they said it will take time, not sure what I should do?

The food arrived on time which was great. Unfortunately the quality was not great. It was all very hot but the sweet and sour tofu was dry and tasted a little off and the mushroom rice was definitely off (I think it was the mushrooms that were off and not the rice). Apparently the noodles were ok though and the curry sauce was ok but just more sweet than curry. Sadly we could not eat the 2 dishes that were off and these have went straight in the bin :(

Fast and efficient service providing excellent food at a very reasonable price.

Always fresh and hot and tasty!! Never fails!! Very good portion sizes! *****

The was cheap. Wasn't fresh at all☹️

Chicken Curry was VERY watery sauce

Only one thing letting down the whole meal was the Crispy Seaweed. Awful taste, mainly down to the oil it was cooked had gone over! Don’t let this let you down next time!

Beef and chilli with black bean sauce was sweet with no chilli

Excellent food and excellent service will recommend to family and friends

Lovely food as always. Hot on arrival and good quantities.

Food is always hot and fresh. The delivery driver is very polite and courteous.

Not good nothing special about the special fried rice chicken balls were reheated and full of grease

I call and all he keep saying was 15 mins

The service was very poor. I had to call the restaurant directly 2 times to check where my order was. It wad 40mins late and when it arrived it was cold

Not only was the delivery incredibly late, they marked it as delivered and it hadn't yet left the restaurant. Not a good experience.

I have waited about an hour and a half for my food and the restaurant started 8gnoring my calls.

Delivery was due to take 25-40 minutes but took almost 2 hours. Made upwards of 5 calls to the restaurant and each time was given a timeline that came and went. When the food eventually arrived any fried items were clearly double fried so I assume the food was old and then refried. The quality of the food was poor to the point that the majority of it went into the bin. I will never order from here again or recommend to anyone else. How they’re still in business is beyond me if this is a regular

Worst Chow Mein I ever tried. Delivery was quick.

Food was very oily and batter of the sweet&sour chicken was not very nice.

Am concerned the chilli prawns smelled very strongly and didn't seem fresh. Batter was tasting of old oil Food on the whole not nearly the best I've had. Very expensive for not being able to eat it. You must check your prawns you could kill someone. I didn't want togive stars but form wouldn't submit.

The food was tastless and dry.

Excellent service and reasonable price too

Great start to the New Year with yummy food, thank you!

Lovely food and fair price's. This is now our takeaway choice

Our favourite dishes cooked to perfection! Thank you & Happy New Year!

Food arrived hot and quality was good. Delivery driver was polite and restaurant was helpful with enquiries. Good value for money with the size of the portions. Would order from here again.

Worst food ever So greesey it was unreal Me and my partner and brother all woke up with bad bellys on chriatmas day Never ever oderin again

Thank you for your yummy food & Merry Christmas! X

Delicious & great portions of Chinese food, thank you

Lovely food again, this is now my go to takeaway

Still hasn’t arrived ordered 3.12pm and now it’s 4.30pm

I order from this restaurant every so often & honestly I’m never disappointed. ( I hope I don’t jinx it). Delivery always on time, foods hot/ warm & tasty. My partner thinks it’s alright but today he seem to enjoy it more than other times.

Lovely hot food worth the wait. Kind delivery driver. Would recommend.

Over priced under cooked mediocre tasting food, would not recommend the dumplings, prawn or chicken dishes (thats all i had n regretted) venture into this on ur own. They used to be good i dont know what happened. Spent nearly £40 n such a waste

Delicious yummy food and great sizes, thank you

Apart from the beef in black bean sauce ( very watery) everything was very tasty and came hot 👍

Love this place , the food used to be awful but it's obvious that they have a new chef. The beef and mushroom is elite.

Haven’t got he food!!! And says mejor it!! Horrible service

Overall the food was really good, though the Singapore Noodles were way too spicy. 25 mins late, also.

It hasn’t arrived yet, how come it said ‘enjoy your food”????

Ordered several times from here and never been disappointed. Highly recommended.

Very happy! Delicious food, delivered quickly.

Delivery time was from 15.55 The time now is 16.35.. It's still not here..where is my order?????

Ordered from here so many times now and I can’t think of a single time anything has gone wrong with an order. Food is great quality at very good prices. Always arrives on time, and always arrives nice and hot. Always 5* service

I ordered 2 Sweet & Sour Chicken Hong Kong Style, it was really nice and Juicy cooked perfectly with lots of flavours and it was still hot when I got it. I ordered 1 Crispy Shredded Chilli Beef it was amazing cooked perfectly with lot's of flavours not really Spicy or Crispy maybe it's was because I ordered and had it Delivered to me at home? I ordered Sweet & Sour Chicken Balls with Sweet & Sour Dip it was amazing Fully cooked perfectly and so Crispy when you bite in to the Chicken Bill's amazing job there I have to say thank you and it had a lot of flavours as well. I ordered Beef Chow Mein, Large that done 4 of us it was Perfectly cooked and full of flavours and the beef just Melt in your mouth and I ordered 1 Special Fried Rice, Large that done us 4 as well it was nice cooked perfectly could do with a bit more Flavor. The Prawn Crackers was really nice

Ordered two 'fried rice' dishes supposedly containing chicken, pork, shrimp etc. They were certainly not fried & barely contained any traces of the above ingredients in them - that one looked & tasted just like plain white boiled rice!

The thai curry chicken was awful, freaking too spicy and salty.

It was delivered late, without informing me, food was fair but not worth the price and order arrived without the rice:

I will recommend this place to anyone, my food was on time good value for your money and very tasty. Five stars all round.

Great ..exactly as ordered. Very hot and tasty. Jon

The food as always is on point we ordered chicken chow main, sweet n sour Hong Kong, grilled chicken dumplings, boiled rice, Thai green curry and chicken soup. Everything was so good but I didn’t like the soup it was too salty and way tomuch sesame oil no veg that was the only thing other wise when ever I order the food is on point.

Driver was late food was cold The food should be sealed in a bag for customer reassurance very bad service to hand someone food that can easily be tampered with