Based on 276 opinions finded in 1 websites
Based on 276 opinions finded in 1 websites
Nº 180 in 344 in South Norfolk
Nº 3 of 6 American in South Norfolk
Opinions
We recently enjoyed a Saturday evening family meal at Netherton Steakhouse. The waiting staff were very welcoming. The food was excellent and we had various burgers, steak and macaroni cheese. All cooked beautifully and generous portions. We were sat next to the bar area and the staff constantly apologised for the noise, but this really didn't bother us and we didn't complain but even so we were given a couple of complimentary drinks - very nice touch - thank you. Look forward to revisiting in the summer when we can sit in the lovely garden area.
Kelly P . 2024-03-11
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Our second visit to Netherton Steakhouse. I had the pulled lamb suet pudding snd my wife a burger.For dessert I had Jam Rolly Polly and custard and my wife chocate delice.All washed down with a couple of drinks. The service was excellent and the food even better.....and all very reasonably priced. We will return Check it out for yourselves you wont come away disappointed.
beenandgone . 2024-02-19
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We live in the village and use the pub a fair bit and the food a service is amazing we have a very lively 3 year old and find if we go to certain pubs and get looks as he likes to run around trying to contain him is very hard as he has ADHD the staff are great with him and never made us feel uncomfortable it’s a lovely pub and highly recommended Jay & Ellie and crazy Joshua
JayJay13579 . 2024-02-18
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We had the most amazing Valentines meal last night with you. The menu was perfect and I can’t honestly remember the last time I had such a beautiful meal, it was perfect. The Tomahawk steak was off the scale beautiful and that sauce, you can tell a lot of love went into making that it was sublime. The staff were so welcoming and very attentive, friendly and nothing was too much bother. I’ve not been here before but I was definitely be returning, an absolute gem of a steakhouse.
Suzewuze . 2024-02-16
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Came here today with my family. The staff were beyond accomidating and friendly! All of our meals were fantastic. Would definitely be coming again! Perfect little gem
Ronin_phillips . 2024-02-15
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Seated in the draughty window with a young man sat on the windowsill waiting for his bus, asked to move to slightly warmer/private seat and was moved with a comment about being us being ‘nesh’, staff member (older lady) was not rude but not welcoming and seems uninterested as more wanting to get back to bar area with workmen. The food however was fantastic, well presented and portion size was good.
peeweebev . 2024-02-12
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Wonderful service, clean facilities but more importantly fantastic food. I would recommend to anyone, fair prices and large portions. A must.
Tom P . 2024-01-28
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Amazing breakfast, couldn't fault that all very lush . But the restaurant was cold & the staff even colder !! Customer service needs attention .
Elizabeth N . 2024-01-28
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Very busy breakfast rush, but both staff and food was amazing! Will be coming again for a Saturday treat with my family. Can't wait
Glitched A . 2024-01-28
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Had a fantastic time as always. Haven't been for a while so we was loving the new menu options. 10/10 for food, service and overall experience. Staff are friendly and attentive go above and beyond!! and food outstanding. We will definitely be back again soon so we can try more yummy options off the menu .
Faye R . 2024-01-28
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Went to Netherton for my 60th birthday meal with 13 work friends. Cannot recommend enough , food, service and ambience fabulous . Thank you to all staff
Sharon H . 2024-01-25
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Unpretentious, cozy, very friendly service and good food. My partner ha steak which was pretty good, hand-cut chips excellent. I had the cod and chorizo which was beyond expectations. We both had French Onion soup to start - best I've ever had. Will definitely go there again.
Alison H . 2024-01-01
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Shared the Tomahawk steak- amazing best steak ever, taste wonderful, thank you Swannington farms, cooked spot on, thank you chef, staff excellent all round. Oh and the Ginger cake for sweet light and tasty.
johnF28854 . 2023-12-30
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A warm welcome, by friendly attentive staff. We had a variety of the burgers available, and the steak and ribs. The food arrived promptly, and was prepared to the highest standard. The ribs were divine, and the meat came away easily leaving clean bones. Homemade skin on chips were beautifully cooked and tasty, and portion sizes were good. I would rate the whole experience excellent, and good value for money.
Jack B . 2023-12-29
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I don’t usually write reviews but wanted to give some regonition to the team at Netherton House we had a fabulous lunch (we were a family party of 10 adults) the waitresses/bar staff were very attentive they couldn’t do enough for us. The food was cooked to perfection we couldn’t fault a thing. I’ve eaten here many times before but this was the best meal I’ve had in ages, can’t wait to return.
O5559ZIjoannep . 2023-12-18
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Good service and a great choice of menu Sometimes you are left 'wanting' but not here! Portions were more than generous Beware, some of the starters were as big as mains…. But we managed, just. We will return
TYKL . 2023-11-30
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With a 20% discount on food on Thursdays, the meals are excellent value as well as being very tasty! The quantities are enormous, starters and mains (we never got to desserts) and they are very happy to box up what is left to take away.
David L . 2023-11-16
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Been visiting this restaurant since it opened through its ups and down of flooding etc. sampled their new autumn menu, absolutely first class, best meal ever, crispy beef wonderful, lamb suet pudding out of this world and not too much, ginger cake excellent. Plus a...
johnF28854 . 2023-10-29
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What a great lunch experience we had for my sisters birthday, all 16 of us. The food was great coming out all together and hot, really good quality and plenty of it. Waiting staff were friendly and welcoming and efficient, infact they couldn’t do enough...
Karon K . 2023-10-21
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Thank you all at Netherton Steakhouse for all your hard work providing a beautiful buffet after my Mums funeral and making us all feel so welcome. The food was exceptional and plentiful and everyone worked so hard making a hard day special. Also thank you...
Sheila H . 2023-09-07
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Decided to go here as the restaurant at the hotel we were staying at (Dunston Hall) was dreadful. Great t bone steak and friendly staff.
james c . 2023-08-24
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Awesome example of a great venue for a tasty and great value roast dinner! Chicken was moist, potatoes crispy and veg perfectly cooked! Service great too - highly recommend! 😊
cjluckett . 2023-08-13
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First of all they had lost our booking! Speedily remedied by taking us up to a rather soulless room upstairs. The young ladies waiting table were fine, good even. But the more senior lady (supervisor/manager?) was unhelpful and rude in the way she answered a...
Stephen B . 2023-08-01
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Popped in on the off chance of getting a table and glad we did. The staff were very friendly and accommodating and didn’t seem to worry that it was nearly 8:30pm. The service and food was amazing along with the wine. There was a Great...
hughj289 . 2023-07-30
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Exceptional food again... And the service from your waiting staff is top notch, great team... And as the roast beef... Heavenly 🙏
MikeB49 . 2023-07-23
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We went here for the first time last night The food was first class and the staff very pleasant We will return soon to try other things on the menus
Grace C . 2023-06-11
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another super visit to the Netherton steak house lovely staff super food i had the sirloin steak with teriyaki ribs for starters amazing, roast beef Sunday lunch for the others, great menu not just steaks on offer wide choice of quality food, dogs welcome too,...
daren G . 2023-06-11
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Lovely Sunday Roast lunch. The beef was so tender and the vegetables were varied and cooked perfectly. Staff were very friendly and attentive to our needs. Great value and will definitely return.
Galalice . 2023-06-11
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Best breakfast ever , lovely homemade Rossi potatoes . Good portions, well presented . Definitely be back .
Gail L . 2023-06-11
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Wonderful experience, highly recommended!! Went for a spontaneous lunch with my family. There was six of us including two children. The staff were all very accommodating and friendly. Service with a smile and nothing was too much trouble felt welcome from the moment we walked...
Faye R . 2023-05-14
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Clean facilities Friendly, accomodating staff Wonderful atmosphere Reasonable pricing My family all enjoyed their meals as did I. I would recommend either the teriyaki ribs or the steak baguette.
Tom P . 2023-05-13
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Came here today with my family. The staff were beyond accomidating and friendly! All of our meals were fantastic. Would definitely be coming again! Perfect little gem
Glitched A . 2023-05-13
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A family member had gone a few weeks prior and raved about it so was expecting huge things for my first visit. Was wildly underwhelmed. Was seated in a small area just off the main entrance that when joined by two couples was extremely cramped…....
Jessica M . 2023-05-07
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simply amazing every time, a must place to eat any time of day, every once of food here is cooked to perfection thankyou so much
daren G . 2023-04-22
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Four of us went for the first time on Saturday night and it certainly won’t be our last. The staff and clientele were so friendly and great fun. Food was first class and the portions were huge….and it was also great value for money.
Inspire02659152746 . 2023-04-22
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Not been here since it opened a few years ago when it was a shambles. Pleased to say that it is now vastly improved. Service was good, prices reasonable, food was great. It was burger night on Thursday and I had the Netherton burger, which...
Paul L . 2023-04-20
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First time visiting here and so impressed. Well looked after and excellent food. Pleased we got to thank one of the chefs personally at the end of the night. The halibut was magnificent!
gowise . 2023-03-31
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My wife and I went for Sunday Lunch. We both had the roast dinner,me beef my wife pork. Portions were large,quality was very good as was the presentation.Service was efficient and friendly,the younger staff menbers have been well trained. We both had a dessert which...
beenandgone . 2023-02-26
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We came here as it is local to our son and he wanted to go their for his birthday meal. We were delighted with the place, warm and friendly, the food was spot on, not too pricey, and with the offer that night, actually better...
JDGMM . 2023-02-04
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A double birthday celebratory 3 course occasion yesterday evening. We enjoyed each of the elements, from the scallops and king prawns, to the halibut which was cooked beautifully and of course, our delicious desserts !! Staff were friendly, attentive and not over bearing. Well done...
Paul R . 2023-01-28
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Been to Nethertons several times and all the food is always very good, especially Sunday Roast. The Tomohawk sharer steak looks absolutely amazing although haven’t tried it yet ! Highly recommended!
Denise C . 2023-01-21
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Having previously visited this restaurant last November (2022) for a wedding anniversary meal, I quite honestly did not think that the food that I enjoyed then could be beaten…. But it has, today. My wife and I again enjoyed a great meal at Netherton and...
AgentMartin . 2023-01-15
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We were a family of four adults. My daughter and I had ribeye, our son had t-bone and my husband had the house steak. All medium rare but our don had rare and they were cooked to perfection. The peppercorn sauce was excellent and our...
Godssake999 . 2022-12-30
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Welcoming staff amazing delicious food at sensible prices, warm cosy atmosphere . Company and other guests happy.
shirleyh72 . 2022-12-16
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A nice welcome when we arrived. The food was very well presented and the steaks we had were cooked to the way we had asked. Myself and partner were not keen on been called sweetheart and darling every time we were spoken to as it...
Jheads . 2022-12-15
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Lovely welcoming staff, delicious food and dog friendly! It sometimes can be hard to find a nice restaurant that allows dogs but they sure enjoyed sharing our t-bone steak!
739carwynr . 2022-11-17
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just had a fantastic evening at this restaurant I had the sirloin and my mother had the fillet best meal. out for a long while great thank you hard to find a great meal out these days
daren g . 2022-11-09
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We enjoyed a pleasant meal at this restaurant, hadn't been before but we were impressed with the decor. A slight mix up with our meals as they were presented to another table and I had to wait for my vegetarian meal as it was originally...
W R . 2022-10-10
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My husband and I went on a Wednesday evening (15 per cent discount for pre booking) but would have been happy to pay full price. I had scallops to start and fillet steak for mains. The scallops were well cooked and the French style peas...
janemN197ZK . 2022-09-23
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Excellent service, fabulous food. Great atmosphere. Enough said! We had a lovely evening for our wedding anniversary. We were able to park for free in the local carpark a couple of steps away. Highly recommend.
Seaside819344 . 2022-09-18
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First time of visiting and certainly won’t be the last. Best roast we’ve had in ages, lovely big portions and friendly staff. Nice and clean premises too
Seaside590972 . 2022-09-05
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We had a sunday lunch here and it was very nice.The food was hot,there was a good selection of veg and the meat was well cooked.The venue itself is very nice,with good decor,a good outside eating area and a little slide and swings for the...
David H . 2022-06-20
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We were seated immediately as we walked in at a table straight in front of the door, felt a bit as if we were in a hallway. Ordered drinks and a lengthy wait for starters. My tempura prawns were delicious I must say. We all...
Amanda C . 2022-02-08
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We ate here on a Saturday night, luckily we had booked a table as they were incredibly busy. On arrival the staff were very friendly and welcoming, we were quickly seated and offered drinks whilst we looked through the menu, The restaurant was extremely well...
Sara_b_uk80 . 2022-01-30
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We visited with family (4 adults, one toddler and a baby) on Christmas Eve. We hadn't booked, but popped in on the off chance as we were visiting the area. The staff were welcoming, friendly & polite and made us feel comfortable. Lots of choice...
KerryW694 . 2021-12-27
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Overpriced for an “average” steakhouse - nothing special to justify the value of a standard pub-like meal. My duck was chewy and the skin was not crispy. Burgers were dry and overcooked but tasted good nonetheless. No-one periodically checked-in on us to see if we...
Kauschh . 2021-12-18
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Walked to our table and first thing I saw was old sticky ring marks from previous servings and ask the staff to clean the table which she did with apologies, food ok, I ordered the steak medium and got one part well done and other...
julietC9770AF . 2021-12-13
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As a person with a ‘odd’ allergy, this restaurant was the best by far in listening, understanding and conveying to the chefs my issue. The meal was fantastic, although we couldn’t not eat it all, so took the remainder home for lunch the following day....
590suziem . 2021-12-12
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Booked a table of 11 for Saturday evening, very accommodating seen as I only rang to book at around 5pm the day before. Friendly welcome, sat upstairs which suited us fine. We all had a 3 course meal and quite a few drinks! Every one...
123Dan55 . 2021-11-28
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Greeted by 2 smokers asked to wait while take coats off from smoking outside; Menu absolutely filthy with fingermarks and grease; Starter Scotch Egg black pudding burnt to a crisp with no black pudding; Mentioned starter issue and no response and billed in full; Main...
N9225OFbenw . 2021-11-17
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I visited this restaurant with my son and daughter-in-law and toddler granddaughter for lunch and we all had a lovely time. There’s a great walled garden if you want to dine outdoors with a fantastic little play area for children and although we ate inside...
Bekeboo . 2021-10-16
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Really tasty roast, one of the best I have had for a while. Very friendly staff. Desserts tasty and a laid back atmosphere.
Ryan P . 2021-10-14
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Visited for our wedding anniversay. Warm welcome received, attentive staff, lovely wine, finely presented and gorgeous food (one of the best fillet steaks we've ever had) chips and onion rings also very nice! Couldn't fault it and would highly recommend. The price as has been...
LauraW436 . 2021-10-01
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Me and my partner visited here last night for an early birthday treat. Steaks were cooked just how we asked and all the food was beautiful. Would recommend and definitely come again. Great service from all the staff.
Gemma P . 2021-09-19
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Due to Covid this was our first time out to dine for over 13 months. We were greeted with an accusation of not booking, though she did find us in the end. We were shown to our table in a small room with a table...
Housetripper . 2021-09-16
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Myself and 4 colleagues had a fantastic meal here tonight. The new menu was a great success for our small group. Can highly recommend this restaurant. The food descriptions alone had our mouths watering and we were not disappointed. Check out the menu then pay...
ChrisMMerseyside . 2021-09-01
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Great food thoroughly enjoyed by the four of us dining tonight, staff were very polite and served us promptly, will be returning to the venue in the near future.
keeleyc641 . 2021-08-28
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Food was lovely, staff were very attentive and friendly. I enjoyed my visit and will definitely visit again!
F_capaldo . 2021-08-28
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First time at Nethertons, went with friends, absolutely brilliant, waitresses were very attentive and polite. Food was outstanding. Have book another table for September. Would highly recommend.
carla_mills . 2021-07-31
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We ate in the outside area. Staff were pleasant and attentive. Food was enjoyed by all. We highly recommend the surf and turf, and crab linguine. Everyone that had steaks said they were the best they had ever eaten. We can't wait to return.
tonirP5XT . 2021-07-12
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What can I say other than this is the best place to eat I've ever been to, The Massive 1kg tomahawk Staek was melt in the mouth and all the rest of the meal was excellent as well. Staff are Fantastic both Efficient and Friendly....
paultX2860HU . 2021-06-27
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We visted here with friends on a Friday evening sitting under their newly refurbished porgoda area outside it was very relaxing, good quality food and great service. Looking forward to trying more of the new menu with friends next weekend.
O5559ZIjoannep . 2021-06-11
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Absolutely the best steak we’ve ever had. Waitress jade/Janes team are second to none. Would highly recommend and will be returning. Thank you
Wayne G . 2021-06-04
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The reviews looked good, the photos looked good and the menu looked interesting. The realty was very different. The outdoor surroundings were quite tacky (plastic flowers on the table for instance) with loud music coming from the kitchen which we were adjacent to. The food...
schubb1uk . 2021-06-04
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The staff are so friendly and the food is amazing. Me, my father and children have started going every Sunday, I'm trying to work my way through the menu, and always leave empty plates. Would highly recommend
Ellie H . 2020-10-07
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Great lunch with family , ages ranging from 3weeks to 93years old ! Good sharing platter , slightly odd having oil and balsamic in a bowl and no bread ? Salmon fish cake went down really well. Roast beef very good and great value ,...
alexbS2843FQ . 2020-10-06
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Whether it's just a drink, take out or dining in, Netherton Steakhouse never fails to impress us. We have dined here on numerous occasions and always had a great experience. The food is second to none and in particular, their new street food menu has something to offer for everyone! The staff are always welcoming and nothing is ever too much trouble. We are so lucky to have somewhere like this on our doorstep. Would highly recommend.
jessicatH1942NX . 2020-10-05
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Went on Thursday night for the steak night food was fantastic steaks were cook to our request and we had a fantastic meal staff were very covid safe and lovely very friendly restaurant with great food will definitely be recommending this place many thanks
JayJay13579 . 2020-10-03
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Ordered suet pudding, cold. Another one comes to table, cold. Master chef recipe book sat on the mantle piece, shame they microwave their food. Wine was the best part. Waitress also very forgiving but wasn't her fault.
G5708LXchrisb . 2020-10-03
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The food here is really excellent. We eat here all the time and have nothing but good things to say about the food and staff. We have tried most things on the menu and everything has been very tasty. The staff are lovely and very polite. I would recommend this place without hesitation to anyone.
BoardingPass737811 . 2020-10-03
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Went with 2 friends on a Thursday didn't realise it was steak night when i booked. We all ordered the Sirloin.When it came out very impressed, good portion sizes and the steak looked and smelt really good, but the plate was full of blood we had asked for the steaks to be good medium which is how we always have them, The steak had obviously not been rested as there would not have been a sauce of blood,Then we started to try and eat them!! They were all very tough and chewy,we did complain to the waitress who spoke to the manager and was told it was because of the cut that we had chosen.We left the steaks and finished eating the chips, when the other waitress cleared the table she notice the steaks had not been hardly touched and we told her about the chewy steaks and blood all on the plate,She reported back to the manager again,The manager is one of the most arrogant men i have ever had the misfortune to meet, I was told that it was chewy because it was Sirloin, NO APOLOGY, he said he had tried a piece of all the steak sent back and it was fine, I was spoken to like i didnt know what i was talking about, He took the price of 1 of the steaks off the bill because he said 1 had almost been eaten and another one had not been eaten enough to get to the good part of the steak,AVOID THIS PLACE, or if you go don't expect any customer service at all.The waitresses were lovely and i feel sorry for them working for him.
aliceskye . 2020-10-02
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As soon as we walked into the Netherton we were a little disappointed. It was like being in a sports bar with a giant TV Screen above our table. The staff were pleasant and took our orders swiftly. We ordered a Sunday roast. It arrived on an almost totally flat plate with a dribble of gravy. The veg, creamed leeks and mixed vegetables (70% leeks)came served in separate dishes. A jug of gravy followed. Two of our party doesnt like leeks so we had to make do with the small amount of veg that were with the leeks. My husband had the creamed leeks and was shocked at the amount of grit in them, they obviously hadnt been washed properly. We all poured the gravy on our meals and flooded the table as the plates had no lip on them. All in all a disappointing meal. On the plus side, the desserts were nice. We mentioned to the barman, when paying our bill, about the unwashed veg and he gave us a generous discount, despite this, we wont be going back. Shame, its a lovely building and has great potential.
475caz . 2020-03-15
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The food was lovely but was disappointed as came for a nice meal but the people in the pub side were loud and rude a man on phone using the f word was very loud and people singing spoiled the atmosphere. This was meant to be a nice birthday meal but left disappointed. The food was very good and staff were polite but the place wasn’t what i was expecting.
Inspiration325491 . 2020-03-02
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Went with friends on a Thursday night. Special offer is T bone steak and trimmings for £15, Steak beautifully cooked and very flavourful and tender. Nice premises, good service and lovely staff
paultH2366SI . 2020-02-15
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I had family visit at short notice on a Sunday and we decided to dine out. Living not far from this restaurant I phoned to see if they could accommodate us which they could. I had never been there before and we were all delighted with the choice of food and the value for money. The staff were very friendly. I was surprised to see they had sky sports tv showing which didn't bother me but it may not be everyone's choice even though the volume was down. At the rear of the restaurant was a pleasant large beer garden with children's area which would be another plus for families in the summer. I will definitely go there again.
norfolk-worldwide . 2020-02-13
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We and another couple visited in January, the ambiance was nice and the service efficient. Food came and was delicious, I don't usually do steak, but I'm a convert now. The restaurant was busy and got a little noisy as the evening went on.All in all a very good place.
821trevorw . 2020-02-11
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Fantastic fillet steak at nethertons cooked to perfection lovely staff and good service if you haven’t come and give it a try
karensL5146KT . 2020-01-11
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We had a great night at this lovely restaurant we had pre ordered our Christmas meals we were given a warm welcome our waitresses were very efficient, friendly & nothing was too much trouble for them despite being very busy Our food & drinks were soon served we had a four course Christmas dinner which was superb portions were very generous we couldn’t eat it all it was well cooked and very well presented fine dining style without the huge price We were given an option to have a break between each course we couldn’t eat our mince pies so they were packed for us to take home amazing service at an amazing price We had Christmas crackers and the restaurant was beautifully decorated I can highly recommend this lovely restaurant it was my first visit but definitely not my last Be aware that part of the restaurant is upstairs so if you have a mobility problem you will need to ask to be seated down stairs when you book
lindasargent . 2019-12-16
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Simply, it was the most amazing, delightful and enjoyable experience. It was our annual Christmas get-together dinner with friends which was superb in every way. The food was absolutely delicious, the presentation was excellent and professional while quantity and service was second to none.
EisaPam . 2019-12-15
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Just been to Netherton Steakhouse for sundy lunch it was well presented and tasted lovely.We were served by friendly welcoming staff.and will definately be back.
Richard B . 2019-11-10
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Our 1st visit and wow the service the food the place everything was lovey. So lovely to have young staff serve you who are friendly and do things out of their way to help. Great food friendly staff lovely building what more could you ask for on an evening thank you
Donna H . 2019-11-08
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We arrived early, our table was all ready for us.
sarahbC3448YO . 2019-10-30
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We booked for the t bone steak night (thursday) we duly had the steak which was very good but we were disappointed after we'd finished the meal that after waiting 40 min no one had come to take away our dishes and take a desert order ,despite the next table being served both starters and main course and drinks whilst we were left waiting..paid the bill, complain and left never to return...
Stephen O . 2019-10-17
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Great burger and decent beers on tap. We are lucky to have a steakhouse on our doorstep. Service is quick and friendly and the quality of the food is brilliant
Ledonster . 2019-10-13
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First time we’d been, we had heard good things but quite honestly we weren’t very impressed.
TabF . 2019-10-06
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Highly recommend the fillet steaks - cooked perfectly and very tasty. Chips and sides also really good. Plus the service was great and as as we didn’t want the wine in the Thursday offer we had other drinks instead. Definitely be going back.
36elainh . 2019-09-20
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My husband and I came on a Saturday evening. There isn’t a clear area for greeting customers. We ended up floating for a few minutes hoping to see any staff. We were taken upstairs. It’s pleasant but there isn’t much atmosphere upstairs.
AmazingG . 2019-09-07
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Nice steak. No table service - had to order at bar, no cutlery- get your own. Would expect better service or at least some service for the price charged. Shame.
Adventuress2 . 2019-08-11
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We popped in today for lunch with out 4 year old. Service was brilliant, waitress interacted with our daughter and made sure she was included. We went for the early bird offer. Ribs to start and steak all cooked lovely and to our requirements. My husband had read and then haddock and chips. He said it was also very well cooked. Our daughter had a children ribs and fries this was a good size serving and would be suitable for an older child. Well with trying the place out yourself and making your own mind up. We could not fault our visit at all.
Francesca F . 2019-07-18
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I’ve reviewed before, but wanted to add another after visiting for my mums 70th birthday on Sunday. We had such a great time and the staff were lovely, offering great service and a surprise birthday dessert. Food was excellent- the steaks here are just so good, amongst the best I’ve had. This place is a gem on our doorstep.
kstory2211 . 2019-07-17
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1499 Opinions
Sadly, not a great experience today. Food was just OK. Burgers although tasty were cardboardy. 2 sides never arrived (this was rectified on the bill), staff seemed a little apathetic. Although not Zaks fault, there were a lot of screaming children who made conversation impossible most of the time. Probably the last time we will go there.