Nanna Mexico in Cambridge

Rude and incompetent experience

Really nice service, average prices and food is good but lack a bit of flavour. Some music upstairs could help creating a better atmosphere.

Amazing good quality fresh food as always :) We ordered for collection and they were really quick despite having a party upstairs, we travel from Saffron Walden just to get takeaway here that’s how good it is! As well as the food being soooo tasty it’s nice to have a takeaway that’s not full of preservatives and rubbish. Also don’t understand the reviews saying it’s over priced lol considering it’s an independent family business I’d say it’s underpriced if anything. 10/10

Even doesn't deserve my words...

Cold, under-seasoned & overpriced

This isn’t just food—it’s a spiritual awakening wrapped in a tortilla. One bite of their chicken Tinga, and you’re somewhere else entirely. Each bite is pure magic. The vibe here is spot-on. The staff greet you like an old friend, and the whole place has that lively, bustling energy you’d expect to find on a street corner in Mexico City. It’s a proper “holy trinity” of excellent food, warm people, and an unbeatable atmosphere. This isn’t your average boring Mexican chain; it’s burrito divinity. Prepare for a taste experience that’ll leave you absolutely blown away.

I use to love this place, but my visit yesterday changed that. Unfortunately yesterday, after consuming my order I became unwell. I would avoid this place, food hygiene is clearly an issue. Product quality has gone down hill swell.

This is a takeaway not a restaurant. Staff not very friendly.

Delicious burritos & very friendly staff, the Monday student deal is such a bargain

Food is one of if not the best in Cambridgshire let alone Cambridge. You gt food really fast and it's made right in front of you. Lastly the atmosphere is great with music and the amazing seating.

Ordered via Uber eats. Trying as recommended by my friend. Sadly very disappointed. Tried the beef big ass burrito and carnitas baby burrito which tbh were very similar in size. Very much lacking in flavour and plain salty, idk how you managed to do this. Also oily. What a waste of money. You’re better off ordering from the bigger chains in town.

I used to love this place, since my first time in Cambridge 10 years ago. The quality of the food was great and so it was the staff, very friendly and welcoming. Unfortunately, now things have changed dramatically. Starting with the food, it doesn't taste fresh and delicious anymore, is more like a tasteless mix squeezed inside a burrito. The nachos, which before were always fresh, now taste stale and old. Most of the staff is not trained properly, it is very young people which are most likely at their first experience, they are not able to welcome the costumers properly and they simply put together a mediocre burrito which easily falls a part. After eating there a few times some months back, I had stomach problems, which I don't know if they were caused by poor the quality of the food or the lack of hygiene from the untrained staff (unfortunately I have seen them occasionally handling money or cards and then prepare food). The price is too much for the quality of the food and the experience, perhaps the quantity is okay. It is sad, but after my last visit I am sure I am not going to be eating there anymore. There are much better and safer options you can choose from in the city centre.

Great deals for students on Mondays.

Best burrito in town! Today's staff was amazing specially Oybek, Nano and Aya. Great service and super affordable prices, they also had a lot of deals during the week.

The only good things we got at this place was tap water and the paper tissues. 💀

Amazing food and great space and service 🥰

We went recently and ordered two burrittos which were delicious and the best ive tried, especially as you can choose everything you want with much variety, aswell as a peaceful seating upstairs. Will come again 100%

Amazing service, the staff were very nice and explained us the menu very well. The food was very good as well, great food for all types of taste. Love it, will definitely come back.

Amazing independent and local Mexican place. Tasty and fresh, and great value for the burrito. Friendly staff. Bit of a hidden gem

We reccently used the services of Nanna Mexico for our company's town hall and couldn't be happier! The food arrived in a timely manor, was perfectly laid out, well presented and very organised. The food was incredible! Luis was incredibly helpful in setting everything up and even helping staff members in making tacos. I stepped away to speak to Luis and by the time I came back most of our food had been eaten up! I couldn't reccomend nanna mexico enough, especially if you have a company event. I will absolutely be using them again in the future. Thanks again all :D

The burritos are very good although they also have many other options, the girls were very friendly. The terrace is small but the place inside is large and has two floors.

My burrito was a bit bland. I have had better in the big chains, but the staff was really pleasant.. Cheap price though no can't really argue.

Half tinga half chicken with nacho cheese sauce was literally the best burrito I've ever had

The food was delicious and cheap.Also the place is very clean and organised and the staff were very friendly.

Service is good and the student discount helps lower the price. The food was mediocre, the carnitas and toppings were good but the tortilla should have been heated up slightly as it was cold and sticking to my teeth.

I go every week - great food for great price! So much better than Tortilla. Half Tinga + Half Chicken with Chipotle sauce is the greatest combo!

Got a great burrito today from Nanna, service was amazing, lady called Dalma made my day helping me pick the burrito and offering discounts

We went on a Monday, coinciding with "Student Mondays" and we ate 3 people for 18 pounds. The burritos are quite large and delicious. Everything had a lot of cilantro, if you don't like it, let us know when ordering. It has a terrace and a first floor.

Best Mexican food in Cambridge, very speedy, polite staff and plenty of room upstairs to eat

Nanna Mexico never fails to provide delicious food and wonderful service. I'll keep coming back for a burrito, a side of fries and a brownie for as long as I live in Cambridge!

The veggie burritos need better options, we had the peppers - the jack fruit option wasn't appealing, which along with rice, were really oily and salty. It was a pretty sorry experience all round, please do better.

Great food, my kids were very enthusiastic about it when I took them there.

Salsa and chips missing but paid for

This is closer to a 3.5/5 for me - the pricing is definitely on the pricier side, but there is a 10% discount for students. The food is also nice, but nothing crazy in terms of flavour. The portions are also mid - neither small nor big. Huge bonus though: they serve halal chicken (but have no other halal options)

Decent food. Fresh, tasty and fairly cheap!

This is my favourite place to eat in in Cambridge. Fast service, reasonable prices, tables to sit at, and you see what you get.

used to run on one of these bad boy burritos an entire day during my Uni days)) good takeaway!

The best thing about this place are the staff! Foods good but can get the same at other places, it's the staff that makes the difference!

Everytime I go to Cambridge for the day I make a stop here. Love the food, it's always filling and good value for money.

Great hidden gem. Become a regular place to eat amongst me and my friends, fast service and always great food. Atmosphere is great with upstairs seating area!

Very tasty mexican food. Big portions with fresh and juicy ingredients! I didn't like mexican food especially burrito but this place changed my mind. Will visit again and again!

Californian here, and I previously lived in Mexico City for a few months. One of the biggest things I miss about living in the west / southwest of the U.S. is the amazing Mexican food. Love Cambridge so much, but the struggle is real to find a legit burrito. Went here for the first time recently and got the veggie burrito. It was really decent, and probably on par with Chipotle or Rubio Grill (Tex Mex) from the states. So, certainly by no means “authentic”, but the overall taste was respectable as compared to most generic US tex mex. The staff were also super friendly. By British Mexican food standards, would give this place a solid 4 stars. I’d probably come back again if I’m feeling really homesick!

If you are gluten free, DO NOT eat here!

It is probably the best place to enjoy your burrito in Cambridge and i highly recommend this place because the staff are very friendly and the ambience is very inviting and you can actually feel the vibe and the authenticity of the mexican foods. I tried the chicken burrito which was recommended by Aya one of the lovely staff who made my burrito and i will probably recommend it to my friends and i am surely coming back to try the different flavours.

I ordered a Carnitas Burrito, the lady behind the counter grabbed a burrito and started adding chicken, to which I asked her if I could have the carnitas like I asked, and she aggressively threw the burrito away and grabbed a box instead. I was then given a burrito bowl that I hadn't asked for, which I felt so uncomfortable after the first response that I didn't say anything. The portion size that I was then given was at least 1/2 size of the original, barely covering the base of the box. I paid and left, £8.30 which was way more than the meal I had asked for, not to mention when I asked for a receipt I was told I couldn't have one because it didn't work. When I got back to work, four doors down from your restaurant, I opened the box to see the tiny portion, and upon eating it the rice was crunchy and stale, the pork was freezing cold and the salad was dripping wet. It was so awful I had to throw it away.

It was probably the best burrito I've ever had. Highly recommended. I went for the pork belly large burrito, and it was also around £9 which is a bargain.

Nice Burrito and quesadilla but the chips are extremely salty for me, plenty of seats upstairs to escape the crowds.

Order is very late and was missing the drink !!

Everything is spot on, apart from the seating area upstairs was freezing 🥶. Need to have that heating on in the winter please. 🙏🏾

Great food and consistently good. Only issue I have there is the rush when taking and going through the orders. Its as if the world is ending and they cant wait. Portions are good but sometimes some staff gives more sometimes its hardly noticeable especially with tomatoes and salsa. Highly recommended but staff needs to calm down and serve everyone with time. We love it , friendly staff and good atmosphere !!

Best in Cambridge, good service and food, my go to for a deliveroo, favourite restaurant

Basic eating facilities, food was good. The proprietor was not really affable, but hey ho!

Burrito was absolutely delicious, I had tinga chicken and was very impressed. We got an order of nachos to share and was disappointed as the chips and most of the cheese was not heated at all, there was chips with grated chrese and then a small amount of runny cheese. The restaurant itself was very cold, we sat upstairs and really needed some heat. I would absolutely go back though, the burrito was fantastic

I was there today the service was amazing, we came in a rush hour me and my friend they were two lovely girls that served us well with a big simle in their face! it was an amazing experience i would definitely be back there.

I like this place, easy, quick food. You know what you are getting. I managed to get a seat. Was very busy when we left.

Didn’t deliver the full order. No combo and no guacamole. But charged for the full price.

The staff were very kind, and the food was good.

Went here for dinner and was somewhat disappointed with the food. The burrito was lacking flavour (rice was literally plain boiled rice for example) and anything to inject a little bit of taste was extra (veggies). The "loaded" fries were literally cheesy chips. The decor was rustic, to the point of being a little dangerous (speakers about to fall out of the ceiling). Quesadillas were passable, but again lacked any real Mexican inspired flavour. Wouldn't visit again unfortunately.

I have been there a few times already. I have also ordered from this store online. The food quality has drastically dropped since my first visit. Also the toilet is not well maintained.

Really rude staff members who told us off for asking about vegetarian options and told us we had to pay more then wouldn't put veg in our burritos. Made a member of our group cry as they were so aggressive. Never coming back, we will go to tortilla and taco bell instead.

Excellent quality food, excellent service.

This is a build your burrito,taco, type place.

Always friendly and quick food, well worth the price

The most perfect burritos in Cambridge.

I would definitely recommend to go for the tacos! This a good local business with good flavours

One of the best Mexican tortilla place in Cambridge. Both the meat and the vegetarian (Jackfruit!) option are really tasteful! Upstairs there is also a nice seeting area where you can enjoy your tortilla.

Food was lovely but the lady working at the till had huge, fake, pink nails on and wrapped my burrito without gloves. This is so un-hygienic Im surprised people who are preparing are allowed to have such long nails, her nails were digging into my burrito-gross!

Fantastic tacos - my fav was the carnitas. Lovely staff. A definite must-have while in Cambridge!

This place is ok as a fast-food but it is not ok as a traditional Mexican place. The plates are very small and the taste is good but not delicious.

Had a really nice burrito, would recommend for authentic Mexican food ⭐⭐⭐⭐⭐

Mate , its cold like not cooked...

It has been ages since I have been truly disappointed with my experience eating out. To be fair the food was okay. Not great but average for a Mexican restaurant. The thing that disappointed me was the cost and the need to pay extra for guacamole! What?? It should be noted that for an "authentic" mexican fruit drink it costs more than two regular cans of pop each! I appreciate that the cost of rental at that location is high but for £27 for 2 people for 2 burritos and 2 bottles of juice...I think it's extortionate. Maybe some tourists are happy to pay but for a day out with my daughter it was an unpleasant experience. I had always wanted to try the food at this place but will not be going back.

Nipped in yesterday. Quick service, great food. Will deffo be in there again

A pretty good mexican restaurant in Cambridge.

I love coming to Nanna Mexico, I've been a big fan ever since they launched all those years ago. The quality is superb. Amazing value for money! And great choices of fillings. The atmosphere in the restaurant is so relaxing too with traditional and modern Mexican music playing in the background. Definitely recommend to anyone who loves Mexican food!

Really delicious food. Absolutely devouring the mexico city tacos like no one way watching made me happier than I have been in a while!

Burritos 🤤 Which are delicious. Caters for meat eaters through to vegetarian and I want to say vegan, there are meal deals available. The food is super fresh, so tasty and it's also good value as the burritos are enormous. Friendly and helpful staff and a small upstairs dining area make this a reliable and wholesome place to grab a bite on the go in Cambridge.

Absolute joke! This came a hour late on the app it stated that it was waiting for a driver - me just expecting like it said “ we will prepare the order when the delivery driver gets here” and hey presto someone was there still waiting and waiting then it said it was here at 10pm … got it straight away the bag cold as anything - the nachos crushed to high heaven ! Honestly the foil all stuck to the borrito because it was cold ! Rang the place up to say “ just put it in the oven” IM IN A HOTEL !!! Honestly rude as anything - can’t eat any of it! And he then said he’s got to go cause it’s closed haha what a joke luckily I’m here for work, won’t be choosing again but thanks I’m now starving !!! I’ll be taking it further

I ordered from Deliveroo. It was horrible. The chicken quesadillas were 80percent empty. The portion size of the chicken burrito bowl was very small for what they charge. No flavor! I couldn't attach a picture in Deliveroo review so writing it here again. Very disappointed. I hope the same standards were maintained while delivering.

Decent burritos but nothing special

Quantity of the food is really good, however the quality is just alright. Got the spicy jackfruit burrito and chicken quesadillas. The rice in the burrito were mushy and the chicken was quite bland even after asking for hot. The spicy jackfruit filling was tasty though.

Food quite cold as delivery seemed to circle the building for 10 minutes for no reason despite me adding delivery instructions to the order. Asked for Diet Coke with combo, delivered full sugar that I don’t like nor drink

Had the nachos with half spicy jackfruit and half peppers, was lovely

Juicy and tasty Tinga (chicken and chorizo with smoky chipotle sauce) burrito. Love the spiciness as well. Staff was friendly and efficient.

Great food, reasonable prices, fresh ingredients and helpful and nice staff. Five stars from me!

Rock hard quesadilla, could’ve chipped a tooth on it

One vege quesadilla and one vegan quesadilla. Delicious! Friendly and helpful staff. Nothing to dislike at all.

Shame, my food was great, however the person with me had the most disgusting beef we’ve both ever tried. Seemed low grade, and for the price they offer dreadful, and from the other reviews this seems to be a trend.

Really nice food with a story. Only thing I’m sad about is that cheese, sour cream etc are for extra, i didn’t know about it and forgot to add my favourite components.

Tasty burritos in a cozy restaurant

If you're in the mood for a quick bite or a full meal, this place has got you covered! The menu has a great variety of options and the food is delicious. Definitely worth a visit!

Delicious, you definitely have to try the Mexican drinks they have available so lovely personal favourite is mandarin

Chunk burritos with lots of filling! Great tasting, reasonably priced. I'd go back.

Burritos are fire. Theme is nice

Good food, ok price considering, but never enough rice! More please! :)

I had a pork belly burrito and it was great!! I would definitely have it again! Only thing I wasn't a big fan are the tortilla chips as they taste quite generic, like the stuff you can get at the store really cheap. However, this place is really good and way more tasteful than other tex mex places in town.

Pork belly buritto was stone cold on arrival, its in the oven. I'm also missing the chips and dips from my combo order. If I wanted just a buritto I would've ordered just that. Not the same as going in store.

Just what you'd expect, quick food & service, nothing special.

A real sausage factory where the staff repeat the same mantra, "Rice and beans." They are bored and unmotivated. The food produced, despite asking for a spicy sauce, was bland and dull. Both myself and my dining partner used to love this place. We won't be back.

3 skinny barely cooked churros with a rock hard pot of Nutella... WOULDNT BUY AGAIN! Shame as the rest of the menu and the food i saw infront of me looked amazing. Both the ladies serving food were rude and had no customer service training on how to talk to people.