Nando's - Worcester in Worcester

Great food and good value! Amazing customer service especially from holly, who went above and beyond during our visit.

Clean tables, kind staff, delicious food (that's an understatement!) And overall a lovely place to visit. I ordered garlic churrasco burger and also got peri chips and creamy mash(i highly recommend). The food arrived fast and was hot and fresh.

40 mins wait for a table which was okay for us but plenty people not wanting to wait that long. Very busy. Order via their app. We had a table of 9 and all meals came random due to our group ordering quicker than others..

Fantastic experience. We got a takeaway and the lady at the desk was very nice. She gave a bunch of Halloween stickers to the lady I was with as well.

Nandos in Worcester I found the quick service and food well presented The chicken was tasty and also the orders rice and chips. The staff made sure the tables where cleared straight away keeping a good standard.

All good, great staff. Food tasty as always

Always good food, took a little while for the food to come out but to be fair to them it was so busy! I did ask how long for our food at one point as we were unsure of when we'd recieve it, Chloe who dealt with us was lovely, she apologised and went to check on our food and brought it out almost straight away, and gave us free bottomless soft serve for the wait, so thank you that was very kind. I also ordered another meal on the app separately after my own to take home for my partner; realised it wouldn't be "take out" so asked them to box it all up, and they did so quickly with no issues. Overall great service, polite staff and delicious food, Thank you all!!

We normally go to Cheltenham but have visited Worcester Nandos before and all had been well, but this week was useless.... Me and my partner both ordered quarter chicken each plus sides plus a bottle of wine only to be told we couldn't both have breast pieces.....1 of us would have to have a leg.......why.......???? Because we've got 4 legs left.... No way..... Why doesn't 1 of you have butterfly chicken instead... Because that's £15.20 forget it.... So we left very angree and very hungry..... Really was there no chicken breasts left in the store at 2pm....

The restaurant was very busy but the staff were excellent and there were no delays or problems 👍 Moreover my food was hot and tasty 😁 Thanks to everyone who served and cooked for me 👊👍😁

It's pretty good. It is Nandos and will hit the Nadoss itch.

best nandos of my life. food came out quick, seated quick, i ate it quick. it was beautiful

Its been a while, but nando now reheats pre-cooked chicken while adding sachets of 'flavour'. Prices very high. Value for money is low. No cooking. Chips were soggy, coleslaw be no better than tesco. I will not be back. Will get precooked chicken from M&S, air fry to heat, add nando sauce bought bulk from B&M, slaw from M&S instead. Much disappointed.

Disappointingly small portions. The salads were absolutely swamped in sauce, making the lettuce limp and very unappetising .. It's not the restaurant it used to be by a long stretch. Won't be repeating the experience . Far too expensive for a very sub-standard meal.

Come every week, friendly staff and foods consistent! Only had one time when the food was a hour later than my friends but things happen.

Couple of minor issues in waiting for my mum in laws meal but quickly resolved and with a smile!! Didn't catch the name of who sorted the issues out bu she was lovely!! She had brown hair and glasses. Thank you so much for all your help and the gesture of goodwill. Will definitely be back when we visit Worcester again!!

Salma was absolutely amazing help! Such a sweety and beautiful too 🥰

Never again. Have food poisoning from here, and the manager offered me a £20 voucher. No way to step in ever again in my life.

We visit here regularly, staff and service always good. Over the last couple of years, prices have crept up by around 33% to the point where I'm now, with regret, questioning the value.

I liked the food very yummy. Good chicken and tasty cake. Very nice waiter Nye give him a raise.

Nice ambience and the food is always good. Loved the African music...a really nice home connection 😊👌💛

It's nandos, if you've been to one you've been to all of them 🙂

had a date with my bf, and everyone was so nice, the food was amazing, as a fellow portuguese person, it was nice to be able to taste some food that had portuguese flavours to it and even Portuguese bread! it was amazing, i will definitely come back

No chicken at 8pm on bank holiday! Called twice and phone ignored. Completely complacent

Delicious food!! The service was so friendly and quick. We had the Best time! Also, their cheesecake was so so good. Highly reccomended!

We had a great time here. Nice staff 👍 Great Music 🎶 fresh delicious food 😋 Thank you.

We had a the best time at Nandos, great food and excellent service especially from Salma who went above and beyond to make our experience enjoyable!

Lovely night, we were really looked after by all members. The food was lovely as always! But out of all the nandos I've gone to, this is by far the best!!

Lovely friendly Nando’s great service would recommend

Great spice .. daughter and I loved it ..

Good morning guys Just would like to say yesterday 03.03.2024 afternoon around 16:00. I had gone for food and the sauce, had gone all over my food Sam had said can we replace food for you or anything else we can do for you. I had informed him no first time going to this one. Service was great and respect the fact that this gesture was offered from Sam Thanks team Kind regards Jermaine

Amazing food as always, we had a wing platter and the gorgeous sunset burger. The one thing that stood out and made me jump on here to leave a review was the amazing service! We want to thank romy? Please accept my apologies if it's not correct but from start to finish we were asked how everything was and if we needed anything and just provided service we have never seen in a nandos which is a shame because now I just want to move to worcester for the amazing nandos!

Great food with lots of flavour and spice. Served quickly. Staff were friendly and attentive. Good experience and would recommend if you like chicken and spice.

Food tastes great, but seems to have massively shrunk in size. Shrinkflation at work yet again

Great food and fantastic service

Nice meal experience for lunch ok on a Saturday. Place was kept clean and food was well cooked and presented. Tasted good too.

Very nice. Service a little slow but it was very busy. Would definitely go back

Nando's in Worcester offers a dining experience that brilliantly marries exquisite flavors with exceptional service. The restaurant's amazing food is undoubtedly the star of the show. Their flame-grilled PERi-PERi chicken is a true delight, boasting a perfect blend of tenderness and spiciness that dances on the palate. The menu's variety caters to all tastes, with flavorful sides like peri-peri fries and coleslaw complementing the main dishes harmoniously. However, what truly sets Nando's apart is its staff. The team radiates genuine warmth, creating an inviting atmosphere that enhances the overall dining experience. From the moment you step in, their attentiveness and willingness to assist make you feel like a valued guest. Whether it's suggesting menu items or ensuring dietary preferences are accommodated, their dedication to customer satisfaction is evident. Nando's Worcester embodies the essence of a perfect dining outing — where delectable cuisine meets a team that genuinely cares. It's a place where flavors come alive and memories are made, all thanks to the wonderful food and staff. Whether you're a seasoned Nando's fan or new to the experience, this restaurant is a must-visit for a culinary journey that leaves you craving more...

Food, ambience, customer service was good. Lovely as usual

Ordered through the app for takeaway, the food was excellent and the lad at the front was friendly and helpful thank you.

Awful delivery service. Twice ordered appetiser combo online via Deliveroo and twice the restaurant have missed off one of the 3 appetisers (nuts). Tried calling to complain and no answer.

We had a wonderful server (whose name I can't remember). Food came in good time even though it was very busy.

Order delivery. Food was excellent and the Deliveroo driver great. Good portions and received quickly.

Great place, staff very helpful/friendly, food is delicious as always

It's a Nando's. It does what Nando's does with the added bonus of a newish menu and a very pleasant and helpful manager and staff.

Let's face it, nandos is always consistently good! Nice staff and great food once again :)

Great location in Worcester. Some parking on the street. Disabled access. Excellent food at a reasonable price. Lovely people and nice atmosphere. Would recommend.

Expected there to be more vegan/vegetarian chicken options but could only have the wrap which was quite small and £7 by itself! Food was nice on a whole but too expensive for it’s worth.

Perfect staff and food! Clean and old style restaurant which brings you in a nice atmosphere for the weekend.

Went while in Worcester. It was excellent. Staff were great. Very helpful and friendly. Food was fantastic. Great tasting and service was excellent

Brilliant service, good top notch. Very clean and staff nice and friendly. Would recommend.

Love it but the past couple times the wraps are TINY compared to any other Nando’s I visit, bit of a rip off

The staff here are so kind and wonderful! The service is also extremely quick at lunch time.

It's alright, quick to give us a table and easy to order, very small and cramped

Lovely food brilliant welcoming staff

Turned up without a booking and the venue was busy. Greeted at the door and notified there would be about a 15 min wait for a table. We were happy to wait and they contacted us to let us know when the table was ready. Nando's is great in the fact they cater for all spice tolerances. I can't handle too much, so always go medium heat and it packs just the right punch. My friend, however, has every spice known to man possible and goes extra hot. This time around we both opted for the fully loaded chips and refillable soft drinks. They aren't joking when they say the chips are loaded, more than enough if you're just looking for a quick bite between friends. Alternatively there's plenty on the plate if you want one for yourself and are feeling hungry. We'll definitely be returning when we are next in Worcester.

The customer service is was amazing and absolutely faultless. From the moment we entered with our two babies- they were really attentive and tried to help with our chaotic kids. Also the food was delivered quickly and it was good. But what made the dining experience an amazing one was customer service. 10/10 the best Nando’s we’ve been to.

The server Joe. P, Top Man, Top Quality service and extraordinary communication skills added a sense of fun to our experience. Food was delicious, especially the froyo 😉.

Always love nandos, good price, great food and staff. Lovely atmosphere, right next to cinema. The music played here is authentic and suits the atmosphere. Just love the sauces.

Often fairly busy so it is probably worth booking in advance at hours that are likely to be busy. It has nice food and good service and they cater for my allergy well both over the phone for delivery and in person in the restaurant. It is a relaxed atmosphere, so going alone, with a partner, or with children would all be acceptable.

Food was great staff exceedingly helpful.

My 1st time in nandos I was very impressed with service and the food top marks 👌

When ordering on the app it took 2 payments out from bank account. Went to tell them this and was told it had not when clearly showing going from my account twice. Then ended up paying cash for the order and told would have to wait for money to be returned to account. And then for the staff to go to either table around us and ask to leave a review and not to us I wounder why. Not good 😐

came in today for food with friends, great service from Michael, would recommend the loaded fries

came in today with my friends, lovely service from Michael and the food was great :))

Had a great experience here a couple of weeks ago! I visited with my baby and we were hosted by Mike who was super helpful and ensured we were placed at a table that allowed room for the highchair and pushchair. The service was prompt and the food was great! Thanks Mike and team!

Visited with family after a cinema afternoon. Tables were sticky and staff appeared uninterested, certainly not happy to be there anyway! Food came fairly quickly but mostly inedible. My grandsons chicken was difficult to cut and my Portuguese roll holding my grilled chicken was literally impossible to cut, partly due to the staleness of the product but essentially the knives we were all given wouldn't have cut butter!.. 2nd visit to Nando's in 10yrs for me, and it will be the last..so disappointing and unappetising.

Always busy so be prepared to wait on occasion. Food as good as always. Service warm and welcoming.

All 5 stars here ⭐️⭐️⭐️⭐️⭐️ Welcoming staff, clean and nice food 👌

Really personable staff Samia had a great welcoming personality and was happy to have a banter with my wife and I which is rare these days.Charley was also great and easily able to chat with, thank you we had a lovely evening with excellent food 👍

The chicken was tasty, but there was little or no service. I asked our server for a receipt and she said it was available via the app. I didn't order via the app I did it on line. One of the worst web sites I have used in a while.

I have to prefix this review with the fact I am writing it from a completely unconventional standpoint. Me and 2 other friends visited this restaurant and entered what can only be described as some kind of live-action themepark experience. It was totally surreal and massively entertaining. Firstly, there was the clientele. The restaurant was almost entirely made up of twenty-something-year olds with broccoli style haircuts (shaved sides, perm on top) all of which were watching either boxing or football on their mobile phones propped up on the table. Stunningly uniform and regular across the board. Then, there was the food. All of our orders were wrong. None of us were bothered because we were at Nando's and have a modicum of perspective. What was entertaining however was raising the point to the staff who were utterly unbothered by the fact but trying their best in the spirit of workmanship to appear bothered. Understandable to be honest. One of our friends has an allergy to peanuts and when presented with his food, of which was mozzarella sticks, the waitress referred to them, as ''allergy sticks'', we *think* because it had a little cocktail stick flag in them saying 'allergy' to inform the staff what was and wasn't allergenic. Allergy sticks! Marvellous! The chicken, which Nando's is famous for could only be described as drier than a cracker in the Savannah sun and it's dryness could only be relieved by the addition of sauce, which brings me onto the next adventure. Next, I went to fetch some hot sauce from the hot sauce table. Another waitress exclaimed ''WAIT, can you wait 10 minutes until you take that?'' Completely bewildered I froze in my tracks outstretched with the bottle in my hand as if it were a motion sensitive bomb. ''Why... What happens to it in 10 minutes?'' I replied. ''Nothing but that is when the sauce will be clean'' she explained. I walked back to my table thoroughly compelled to know if it was the bottle that was being cleaned or the sauce itself. I explained my findings to my friends which provided us with plenty of table conversation about the mysteries of Nando's Worcester. All in all, we had a fantastic time at Nando's and the live-action experience could only be rivalled by the Alton Tower's scarefest that happens every halloween, or that one time I took 2g of magic mushrooms and wandered around a flagship Marks & Sparks.

Probably the best service I’ve had at any Nando’s, the food came out very quickly after we ordered, and the multiple staff that served us were very nice and friendly!

Excellent takeaway. Ordered through an app and had it delivered was still piping hot. Cannot wait to be able to sit back in to get my chicken fix shame they don’t have outdoor seating so we can enjoy the full Nando’s experience

Ordered takeaway, food was yummy as always, but the chicken had leaked through the box and through the paper bag (what a nightmare) Also wish the Nandos app would let you edit your order so I could have asked for my chicken to be cooked well done (crispy skin) - Not a fault of the Worcester restaurant though. Might try calling and ordering next time.

In today’s climate I was surprised at how well Nando’s managed their service today. We had to wait a little while for a table but was advised they would text us when it was ready so we were able to pop off and do a little shopping. When we arrived we were taken directly to our seat and food was served within 10min and honestly tasted great! It was beautifully hot and fresh! Such a treat after not eating out in a while! I wanted to write this review because I was so thankful for a clear covid safe area whilst providing great food and comfort.. well done to all your safe.

This is the first visit to Nando’s since before lockdown back in March 2020. And although the food was tasty, the customer service was abhorrent. I am a gay woman - it’s obvious to most. Although I have had the odd homophobic slur thrown at me over years, I have never been openly ridiculed by a member of the staff in a restaurant- who is also supposed to be a manager. Writing the word ‘dyke’ then an arrow pointing in my direction and calling your colleagues over to see as well is childish, and rude. I did complain to manager (after I got my food). Not much was done. Over the course of our meal, we had to wait a long time for drinks (it wasn’t that busy) and our sauces came without pouring spouts. A small thing, yes - yet in light of the incident at the start of the evening- it’s hard not to put two and two together. Never again Nando’s- and definitely not this branch.

Absolutely s**t. Shocking would rather s**t in my own hands and clap than come back here. It’s been terrible

Second time in the space of a week we have ordered food for collection that has been disappointing! Always something missing, never quite correct and absolutely always cold. Would love to be able to grab easy trustworthy food during lockdown but this has been bitterly disappointing. Shame because I usually love Nando’s and the food is usually second to none. Not sure if they’re too busy or whatever but we have never received quite what we pay for.

Really good, everything you expect from a decent Nando’s. Food arrived quickly and was piping hot. Very clean restaurant and following Covid guidelines well

First chicken arrived dry but second was perfect was replaced quickly with out a fuss and it was great

I was at your Worcester branch Wenesday and it's not deducting the Eat Out to Help Out Pay the full price !

Absolutely no vegan option whatsoever which is absolutely ridiculous for a chain their size. Staff were also rude.

Food was amazing as ever however upon falling asleep that night they took the transaction another 2 times. I'm still waiting on the money to come back 2 months later. Keep getting passed from pillar to post. I would recommend paying cash if possible.

The service here is always good, the staff are always polite or smile if they walk past. The food is always good, never waiting too long either.

Another birthday (my youngest son's 17th), another Nando's meal. Everyone enjoyed their favourites again, hot chicken wings, chicken burger, twin butterfly chicken, love the piri piri salted chips. Modern decor, clean, friendly staff, quick service. Consistent experience, no doubt we'll be back again...

Went here for my kids as they love the food. Food was good although I thought it expensive. Drinks are refill type but again I thought it a bit expensive for what it was. Being that little bit 'Middle aged' I didn't like it too much as there were lots of young people messing around and spoiling the ambiance near to us. But again the food was good.

Went with the family again for another birthday meal, everyone chooses their favourites from hot chicken wings to twin butterfly steak with piri piri marinade and of course the piri piri salted chips, soft drinks are refillable too. Not the cheapest meals but equally not overly expensive, usually around £12 a meal plus drinks but food is always consistent (warm, tasty), not had a bad meal yet. Always tends to be fairly busy but service is quick, have always found the waiting staff efficient, polite and friendly. I think the decor was refurbished a while ago, is modern, clean, nice.

Can't fault this place! Right from the welcome at front of house, ordering, setting, easy of access (especially as my wife has a broken leg!) and the food! A young girl arrived us, very friendly, and Matthew completed our ordered. Very attentive staff. Can't b wait to visit to again!

We were greeted by a waiter who sat us down and then proceeded to talk us through the menu in a very rushed monologue type fashion - staff obviously told to do this as part of the service - very stilted. Much rather the emphasis was on serving good food and the place was cleaner!

We attended mid week and were greeted poorly after we asked for a table, the host just looked shocked and ummed and arred as to how long we’d have to wait, it felt like they weren’t bothered and rather we didn’t go there at all, wasn’t greeted with a smile nor felt welcomeFood arrived promptly and was nice, although had to ask two people for condiments which took a while, bit frustrating!

Conveniently located next door to Vue cinema, on the edge of the main social scene. Food is always good quality, & delivered very quickly. Can get crowded at peak times, with a queue at the door. Go off peak if you don't want to wait. Decent value for money for consistent food standard & service.

Popped here for lunch with my 8yo daughter. The service was really good - all staff were excellent - friendly, alert, organised. Had to write a review to recognise this. Attended to immediately when entering. Delivery of food was quick from ordering. Cleared away quickly when finished. Polite at the till. All done with minimum of fuss.As for the food - really good, as you'd hope. First visit here for probably 10 years...but definitely come back soon. (Heard another lady say exactly the same to a member of staff). Cheers guys.

Reasonable meals loved the chicken livers and mega hot sauce. Reasonable atmosphere and friendly staff. Only issue was the Rose wine was not Rose.. we had a red merlot and the Rose was arguably darker than the red we had (see the picture). We did raise this with the waiter who promptly removed our flag. In fairness the Manager sorted us a proper Rose when made aware of this.

Whether is eating in or take out never disappoints. Always enjoy our meal here very reliable. Always a good choice if in a bind or in doubt.

Went with a very large good of friends, and as usually I very muchly enjoyed my meal but I was very disappointing when my food and those sat near me arrived and the other end of the table hadn't order. Furthermore, we had to wait an extra 30 minutes before getting seated at our RESERVED table! Otherwise, it was a good atmosphere, good food and reasonable prices.

After all the hype I have heard about nandos I thought it time to give it a try unfortunately I found the canteen type operation poorly thought out as a first time user I would have liked the menu explained to me by a waiter at the table this would have probably helped avoid the overly spicy food I had and didn't enjoy. The experience was no better than McDonald's but twice the cost

In the past I had been to Nando's and enjoyed it, but this was strictly business. Staying over in Worcester with work, my colleague and I gave it a try (he had never been before, I thought it would be a great experience for him).

Aside from the mediocre faux-Portuguese chicken the manager of this branch refused to serve us alcohol due to previous sexual relations with two of our party. Very unprofessional. And the chicken was dry

Can never fault a nandos meal! Always clean, quick service and friendly staff! Never have any complaints. Love going there!

Went with the family to try new gravy worth the trip Food was fantastic as usual Service was great Gravy really good