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4.2

Based on 1.071 opinions finded in 1 websites

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Nº 297 in 770 in Wolverhampton

CUSTOMERS TALK ABOUT DISHES WITH..chickencooked
Score
OpinionsNoteGoogle1.0714.2

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Me and my friend ordered from this Nandos yesterday and they didn’t have enough pastels de nata for us, so they gave us a free slice of cheesecake instead with a note explaining it, which was so kind and thoughtful. Thank you!!

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Maddie Barraclough . 2024-10-28

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Nice & chill , Good food & friendly staff

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Token On A MTB . 2024-10-23

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Food was delicious nice and hot I enjoyed it 😋

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shaniqwa dinham . 2024-10-18

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Lovely stuff and brilliant food

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Mayyar Dia . 2024-10-16

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I came for a Nando’s last night with my friend , first of all my chicken tasted really strange so they swapped it for a new one. It was all fine until I got home and I had horrendous stomach cramps and diarrhoea. So did my friend ! I even brought a takeaway for my boyfriend and he has been up all night with it too!!! There is seriously something wrong !!

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Megan Walsh . 2024-10-16

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Food was terrible - no variety, no taste, quantity was enough for a child. A member of staff dropped a dish all of the floor, took a good while to get a dustpan and brush - leaving half on the floor. Another member of staff jumped in a cubicle next to customers on his phone until spotted by another member of staff and a skinny young guy more interested in looking at the mirror at his scrawny teenage arms. The only redeeming fact was the guy who took our order (Ray? - tall dreadlock dude) who had so much patience with my daughter choosing her meal, explaining what came with the dish she requested. Very professional and happy, everything else was just terrible.

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Richard Fullard . 2024-10-13

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Lovely friendly staff.. quick service and great atmosphere.. food amazing will definitely be back..

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emma ball . 2024-10-12

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The staff was very helpful and friendly

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Sonia Henry . 2024-10-03

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The most delicious wings and sides, with fast and high-quality service

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Catalina . 2024-09-26

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Great butterfly chicken, rainbow slaw and tomato salad.

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Deb Lowe . 2024-09-15

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Service was terrible all my friends had finished their food so I asked where mine was and they said it was still in the oven And dropped some of my food on the floor

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Joe . 2024-09-14

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Great restaurant in a good location for a night of entertainment. Kids love the food here too.

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Natalie Joanne . 2024-08-31

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The managers ran a tyde ship tonight, making everyone work and made the night run smoothly. Food came out fast and was very tasty. The waitresses just need alittle more engagement with guest. Will be coming back

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Reef Lawless . 2024-08-29

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Got dumped into our seats without instruction other than "have you eaten here before?" Nothing on restaurant or from staff mentioned that you needed to order at the till. Waited for 15 minutes before flagging down a staff member who told us there was no table service so left. Spoke to very rude blonde lady at door who argued with me that there was no table service at any Nandos in the UK and told us we couldnt have had it a year ago at a different location even when both my partner and I remembered it. Very hostile and rude as well as a dirty establishment with scruffy staff with an attitude. If you want nandos, go to walsall and avoid this one!

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Shaun Herrington . 2024-08-17

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Excellent service, went at a good time before it got too busy. Staff were proper friendly and service was excellent.

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Vik . 2024-08-14

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Fantastic customer service from Jemma on her first day at this Nando’s she put our order through with ease and ensured we had everything we needed. Dave the manager was also great and resolved a minor alteration to our two children’s meals. Nicki who was so friendly and also very professional at maintaining quality of the restaurant. This Nando’s has definitely set a high standard of customer service and this of course includes the food itself , well cooked and tasting great everything you would expect from Nando’s. Thank you to a great team !

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Paramjit Saund . 2024-08-12

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Appalling customer service at Nando’s Bentley Bridge. Went for a quick take way order and while adding up the total I saw an amount on the till that said tax and when I politely inquired about it, the girl that took the order didn’t know about taxes she said I’m only 16 so I asked for the the manager, Lewis, who was incredibly dismissive and rude. He was demanding and insisted I pay without providing any explanation. His arrogant attitude and impulsive words made me feel bad in front of my friend As a paying customer I have the right to be informed why I pay a tax for my take away order I felt belittled and unwelcome as a customer. Dear General management please send Lewis to take some communication training and to fix his anger management issues and not lash at customers when requesting information. Please train your staff properly and stop hiring Kids to save money I will never go back in that place.

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Ionut Parang . 2024-08-11

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Very busy, refillable drinks not working smallest bottle of ginger beer ever for £4.00!! Meals aren't value for money, I'll stick to Grill It

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Bee Gee . 2024-08-07

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Rude staff, especially the manager 😤 the food lost quality... 😒

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ricardo pacheco . 2024-08-05

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Came into nando’s today, was served by milan who was really friendly and attentive. Will definitely be returning

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Anushka Puri . 2024-07-28

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Lovely ambiance. Clean. Lovely staff as usual. This is a well run branch

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CJ Kft . 2024-07-23

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Shocking experience having to wait for 45 mins to be seated , because we were a party of 8 we weren't allowed on the soft bench type seats in case we pulled the tables together so had to wait for 2 wooden chairs table in the windows to be vacant together which totally ruined the birthday vibe , the food orders were wrong on 3 meals , when a pint of beer was ordered we were told there were no pint glasses and they would bring one over when the glasses were clean even though we didn't mind 2 half pints. There were some young teenagers kept coming in store to fill pots with the nandos sauce and weren't questioned but allowed to continue to keep coming in .the majority of staff on the floor were under 18 and didn't have the skills to welcome or common sense to seat us as we promised not to move the tables , the oldest in our party is 90 ,we usually celebrate our birthdays here and spend a considerable amount of money but dont think we will be returning anytime soon

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Lynn . 2024-06-19

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Big Nandos. Very popular. Good service. Happy customers. Consistently appealing

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Bhanu Dhir . 2024-06-16

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It's a Nandos. It's been a while since I was in one and now it's order via QR code or go to the counter to order, not really ideal especially as, was with a client for a quick lunch in between meetings and it didn't impress. Food was good, the amount of haloumi on the main was a bit pitiful but it was fresh and well presented. Staff were friendly but there is no atmosphere at all.

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P O . 2024-06-08

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Lovely meal, friendly staff and a well maintained restaurant,very good spicy chicken 😊

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jiefrog . 2024-06-03

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Always service with a smile and helpful staff. Go here on a regular basis and know staff by name. Matty and Chloe in particular always checking on my orders and making sure it’s all there and super warm.

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Phillip Brown . 2024-06-02

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Great food will be coming again soon.

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simon hidayat . 2024-05-31

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Must try snacks sweet potato is really tasty

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Nishant poonia . 2024-05-29

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Good ambience, but I didn't enjoy the butterfly chicken

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Richard Boachie . 2024-05-23

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Waited over 30 mins for food and it still ended up cold. Had to re order. Been coming to this restaurant for over 5 years now and every time service seems to get worse. Toilets are also always disgusting.

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7yeetboy . 2024-05-19

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If you’re wondering what £80 gets you at Nando’s Bentley bridge…..it’s 4 of the photo! Couple of chicken livers they didn’t even cover the bottom of the box. Chips but no other sides, no roll and no garlic bread. Lost the love for my local Nando’s, this is the third time, nobody cares anymore!

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Susan G . 2024-04-27

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Lucy took great care of us, brilliant service:)

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Louis Smith . 2024-04-16

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Had a lovely meal on 13th April 24 at Bentley Bridge. Service and food was top class.

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Dawn Patrikios . 2024-04-15

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First and last visit here, I think, food was good and tasty, but way too crowded and noisy for me. Couldn't get relaxed and felt rushed.

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Darren Cope . 2024-04-07

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One of the best Nandos in the the Wolverhampton/Birmingham area. Really nice interior and service. Had a lovely server named Paige who was an excellent hostess and had perfect recommendations that made our Mother's Day special. The cocktails were a hit!

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Summer Islander . 2024-04-03

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Staff greeting at door were friendly and polite. Till staff wanted to help me carry glasses for bottomless drinks. However they entered my butterfly burger as a butterfly chicken. (The assistant manager, Ryan, corrected this mistake). The food took 45mins to arrive, it was busy but still found this a long time and some of our food was left in the heater for 8mins so our chips were cold, but again replaced straight away by Ryan, and my wifes wrap was cold but she didnt want to complain with everything else. Due to the complaints and problems Ryan offered us free deserts, my children wanted the bottomless froyo but, even though its on the menu, they dont have the machine for this. So 4 of us went with the cheesecake, but there was only 1 left. In the end we found a desert they have in stock. Even then my son ordered the coconut gelato and recieved the chocolate one instead and, to top it off, they only had 2 desert spoons so had to also have 2 teaspoons. Ryan apologised for all the problems a few times and tried his hardest to help us. We wouldnt have minded as much if we hadnt paid £125 for the 5 of us.

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Garry Edwards . 2024-03-31

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Service was really poor. Food arrived before drinks and nobody came to check on us at all. After having waited 10 minutes from finishing and trying to get someone's attention for the kids ice cream had to go and find someone as everyone who walked past was avoiding eye contact... Chicken on a stick still in holder even after having the ice cream delivered, with all our plates still in front of us until we left. Loads of staff too so no excuses Food was average on the Nando's scale

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Oliver Hayes . 2024-03-29

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I accidentally ordered the wrong burger and both Ryan's were absolutely brilliant and gave me the burger I wanted. Both Ryan's are both so friendly and helpful. Thanks guys

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Rajwinder Kaur . 2024-03-14

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The loaded fries were just meh 🤷🏻‍♀️ too many fries and not enough chicken? The staff here are always friendly and accommodating! Parking is generally good and I’ve never waited too long for a table.

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Food with Tram . 2024-03-08

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Consistent amazing service from Employee named Lucy - really friendly and honest communication about how long food will be.

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Adam Tipton . 2024-02-20

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I ordered though Deliveroo, it was horrible chicken pieces looked eaten and seared before they had gotten to the house side dishes missing, I definitely will not be ordering as a takeaway from this location again. Very disappointing as eat in is quite nice but I can't trust the take away service again, it was all sealed which makes it even more scary

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EllaEnchanted 20 . 2024-02-17

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Lovely food with calories on the menu! Service good 👍 great place to meet up.

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Aruna Patel . 2024-02-17

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Poor service and average food. Ordered online for collection and when arrived you can tell they weren’t up for the task. Even having an arranged time slot, I had to wait almost an hour for my food. No acknowledgement was made and they literally sent me on my way. The food it self was below average and I am a huge Nando’s fan. The fact is Nando’s have competition from local takeaways and to get the same quality for half the price, this could be the demise of Nando’s.

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AD0784 . 2024-02-14

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Usual Nandos, small portion size for a large price. Nice flavours and piping hot. Quick service via online ordering.

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Erik West . 2024-02-13

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Lacks atmosphere, staff could be more friendly

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Davina Abbott . 2024-02-08

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The best Nandos Iv had ,food cooked perfect ,fizzy drink tasted great and great service ,the manager I think was Chloe seems go all out to make sure you have a great meal and service ,will be my regular Nandos now

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Shane Sahota . 2024-02-05

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I ordered a take away from Nandos and they did not contact me to let me know my order has been cancelled due to being lost and they cannot make another order. I waited 2 hours and had to call deliveroo to tell me my order has been cancelled. Very disappointed with the service.

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Rochelle Gill . 2024-02-03

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Overall, it was a good experience, nice food, friendly staff. It was very busy and the entrance was packed with people waiting. We went back to the car until it was time to be seated after being put in a virtual queue as there's no way I can stand for that long. On the way out, it was even more packed with kids running around in front of you. Maybe it would be better with a separate exit and a waiting area so that people don't obstruct the entrance

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Emma . 2024-02-03

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Nando's is my go-to restaurant for a consistently fantastic dining experience. The peri-peri chicken is an absolute delight, perfectly cooked and bursting with flavor. The inviting atmosphere and friendly staff create a welcoming environment every time I visit. The menu offers a great variety, catering to different spice preferences, and the quality of ingredients is always top-notch. Nando's strikes the perfect balance between casual dining and a unique culinary adventure. It's my favorite spot for delicious, well-crafted meals in a relaxed setting, and I highly recommend it to anyone looking for a memorable dining experience.

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oluwatomisin shobayo . 2024-01-29

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Incredibly slow service. I won't be going there again as they seem to prioritise online orders over customers sitting in the restaurant.

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eleni gregoriou . 2024-01-19

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Given people wrong chicken very poor quality need better staff very poor

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Herbert Rose . 2024-01-16

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Only went in for a takeaway. The staff was friendly and attentive and didn't have to wait too long. The food was good too 👍

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R S . 2024-01-02

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Livers weren't as tasty feel like it's changed the way they cook it 🤔

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KAMLA BANGERH . 2023-12-29

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Place is a joke 3rd time ive ordered of delivroo and you bell ends cancel my order around 10pm every time. Nandos your mom should of swallowed you when she had the chance like all your staff

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Bob Sean . 2023-12-20

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Food here was amazing the Mac and cheese was to die for it was so good !!! I have to give it a 10/10! The staff were also really friendly

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Y Barstowe . 2023-12-16

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The chicken overcooked! Not good

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Alex Kwan . 2023-12-16

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Quick service and friendly staff

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Natalie Benjamin . 2023-12-12

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Always good, not much wild herb sauce on this occasion.

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Alex Cam . 2023-12-06

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Went about 4.30 on a Friday, quick service food as expected from Nando's, polite staff. Only thing with all Nando's is it's expensive for what you get, if this was organic chicken then fair enough but this is an expensive treat.

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R M (RM) . 2023-11-12

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Chips were cold and chicken wasn't cooked properly plus I got food poisoning on top of that and mash was lumpy so 0 stars for me .

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Mia Cooper . 2023-11-11

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I do love the food here and staff are friendly, but 3 times we have been for birthday meals now - 4 adults and 4 kids, and everytime we are told something different to where we can sit due to health and safety issues as 1 child needed a high chair. From this, we never get to sit together as an 8 and end up on 2 separate tables of 4 everytime - disappointing

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Paul Moss . 2023-10-29

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Service took a while today but the food was hot and tasty… staff were friendly and accommodating.

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AJ Allen-Blake . 2023-10-29

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Ordered a delivery online and there was 1 burger and 1 pitta missing. Contacted support straight away and they stated they can't deliver the missing items and they have told me to wait 24-48hrs for an email and to send them a photo of what was delivered and the delivery label. Total shambles. AVOID ordering delivery, we've just had to drive to mcdonalds now.

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Mr P . 2023-10-15

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Mâncare este exagerat de scumpă și foarte puțină în meniu. Nu RECOMAND.

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Sorin Dudas . 2023-10-12

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Food was nice , has 1/4 chicken and 2 sides. Sides were nice but the chicken leg was very small and sides are much smaller than the one in nando wolverhampton city centre was much bigger especially the chicken , I seen drumstick on there own bigger.

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Rasa . 2023-10-07

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Came for a lunch meeting, friendly staff and atmosphere and didn't rush us despite the meeting going

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Lor Fairytale . 2023-09-23

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Great Nando's, also serve beer on draught which I don't see in many Nando's

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Matt Fereday . 2023-09-16

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Had booked online and were seated immediately. Garlic bread and macho peas were barely warm but chicken hot.

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Heather Lawrence . 2023-09-12

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First time for me. Treated my grandaughter + her 2children aged 7+5. The 5yearold has eating difficulties. She almost emptied her plate so I was very pleased. Lovely meal. Thank you.

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Selina Carpenter . 2023-08-21

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Food was really good. Service is brilliant.

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Paramjit Dhillon . 2023-08-17

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Paige is excellent - We came in near closing and needed the order amending. She made us feel comfortable and felt as if it wasn’t abig problem. We had went in to the Queen St branch prior and they had nothing in stock poor service there. Bentley Bridge only for Wolverhampton

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A Singh . 2023-08-12

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I can’t imagine I am receiving my mash frozen again. Something needs to change so the mash is not frozen inside when seved

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Artur Szczybyło . 2023-08-04

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There was wait to be seated but as my sugar levels dropped as I am diabetic the lady let us in within 5 Mins and we could get our order sorted as urgent. Only wish they would allow dogs in then our full family can come in for dine-in.

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MP . 2023-07-31

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My third time being to this Nando's. First time, food there was good - taste good, atmosphere was just like any other new eating restaurant. The second time, the food was still good services slow, atmosphere a bit loud. My third time now, food... no singing or dancing with the chicken. it's just CHICKEN. Putting the mildest to hottest pepper sauce on chicken doesn't make chicken taste any better, deep fried and making it crisp, doesn't make it taste any better too. SEASON the dam meat...not with just salt and pepper, but with SEASONING. Now with the service, a table was sorted for the party of ××××, being shown to the table it was wet, seating was wet, still after it was perp before we sat down. We the party had to use the napkins of the table to dry the table and seating. The good thing, is that a a well mannered  staff asked if all was OK, I thank you for doing so with a smile, and for getting the salt for me. "You don't know how much I appreciate what you did". Just to had this nothing to do with Nando's, why the hell do people chat their business out loud for all to hear. Season the dam chicken, salt and pepper and pepper sauce doesn't cut it.

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Alton . 2023-07-23

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It's a bit of a squeeze, when full, no privacy. It's a bit off-putting, if people on the next table talks load. Staff very friendly and helpful, very organised too.

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Joanne . 2023-07-23

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Local nandos, however the service has gotten worse as it takes very long for the food to arrive. The atmosphere is ok.

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Harleen . 2023-07-19

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Brilliant Staff, good environment. Good food.

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Navdeep Minzat . 2023-07-19

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It's Nandos, no better than any other Overpriced food that tastes OK

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Sebastian Watts . 2023-07-09

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It was pleasant although a bit crowded and took some time to get my table reservation

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Kenneth Onumaku . 2023-07-08

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Great armosphere, lovely food, quick service.

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Fiona Prescott . 2023-07-07

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Welcomed by staff, given menus and shown to a table. I ordered the Mushroom & Grilled Halloumi Wrap with Chilli Jam, Chips and Spicy Rice. The checkout operator was very friendly The food was delivered to the table in an acceptable time and was extremely tasty, especially the flat Field Mushroom with Garlic. A server checked to see if everything was OK and again, very friendly. This visit was the second and each time it's been a pleasant and tasty experience. I will definitely be visiting again. If you haven't tried it, DO.

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Simon McAuslan . 2023-07-04

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We were approached by a happy member of staff who was attentive and gave us a very pleasent experience from start to finish..she is a credit to your business and we will be returning soon becuase of the exceptional service. Nicky is the lady who looked after us. Thank you

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Deepuk Chander . 2023-06-28

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Friendly and attentive staff, we were quick to be seated. Ordered on the app to save queuing at the counter, food came within 10 minutes and was delicious.

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Matt Mason . 2023-06-27

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Restaurant was busy but we didn't have to wait for a table. Had not been to a Nandos before but staff were very helpful and welcoming. Food was lovely, fresh and hot. Would definitely go again

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Donna Brigden . 2023-06-23

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Very nice and busy place. The staff is very friendly and you get seats easily. There are chairs available for children. Drinks are unlimited for everyone. You must visit if you are in and around the area.

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Gurpreet Singh . 2023-06-22

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Great staff with a friendly greeting and quick service. Food great as always and well priced

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Matthew Lawley . 2023-06-18

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We had a delivery and they missed one of our meals. Please check the meals are all there before you send them out for delivery.

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Daisy D . 2023-06-18

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Went here for lunch. Food was good and service friendly. Noticed there were 3 to 4 staff standing around by entrance. Most likely waiting for busy crowd later on...

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Kam Kaur . 2023-06-06

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Love this place, such a great atmosphere. Food is fast!

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Dominic Smart . 2023-06-04

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The service was OK, could be better. Little things like not asking if we need anything else after bringing the order over. Food and overall cleanliness was good.

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Dipesh Mistry . 2023-05-30

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Lovely place to dine with the family.

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Adekunle Badejo . 2023-05-28

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The tables were really sticky, the food was okay(ish). The staff was sort of nice but they have to improve customer service a little bit. Spent 170 quid ,but they could not give me extra plates for my birthday cake so we had to eat it from napkins... To me it's a never ever again. Hygiene definitely needs improving. Drink selection is very limited!

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thomasangelo1986 . 2023-05-25

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It went down considerably, especially after lockdown. I am usually ordering for delivery, portions are smaller, the food is always undercooked and it's badly packed, really unacceptable considering how much they now charge for it. On a positive note, they used to make a mistake on more or less every order (items missing or getting stuff randomly replaced) - they have considerably improved in that respect.

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Piero FilippIN . 2023-05-12

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ordered a delivery but received the wrong order. Was told they have multiple orders so that should justify the mistake. Was told that they don't have ability to deliver anyway. Will never order or visit this branch again. AVOID!

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h . 2023-05-08

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i’ve been coming to this exact nandos constantly since 2018. was my go to place for me and my friends/partner. the last 6 months the food has been SO hit and miss, awfully cooked chicken, pink, grisly, fatty and slimy. decided to go back again after one bad experience and chicken was slightly better on my half but not my friends. regardless, i went back again this weekend and the food was horrendous. the chicken was off such poor quality for both me and my partner, looking around it appeared the same for other people too. so disappointed with how the food has been cooked here for the past 6 months. and yes i’ve been a returning loyal customer even after bad meals, but this restaurant was amazing and you find yourself giving it the benefit of the doubt. but not anymore…

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amelia alys . 2023-05-07

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Went for dinner last night. Tables was sticky to the point everything on the table stuck to it. Had to ask 2 members of staff before got cleaned. Puddle of water under the table. Service was slow to place order. Waited about 40 mins before I could place the order then the man who took the order made me then wait another 5 minuites on top of that before I could finally place the order. Food came out good but has made me feel poorly today and that was the only thing I had eaten yesterday.

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Kelly Bissell . 2023-04-29

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food was great but service from chap named Gianni was very slow, kept forgetting everything we asked for and came off quite rude. Other staff were very nice

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Leia Shopping . 2023-04-14

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Nice place to go and enjoy your night Food was nice and staff too

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RITA Ciancimino . 2023-04-12

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We ordered online went in for collection. Nice and quick service

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TheBorder . 2023-04-11

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Lovely food and service. Very friendly staff. Great customer service.

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Dal Athwal . 2023-04-07

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