Castle Inn in Wolverhampton

Had a meal today for 20 people from our local bowls club.Food was excellent service the same had a very pleasant afternoon.Thank you to the staff.We will be returning in December for our Christmas meal.

Went in on Saturday dinner time with my family and was very pleasantly surprised staff was friendly and quick to take my order pub was busy but we was made to feel very welcome. I’d definitely recommend the chicken kebab and the home made chips was very nice touch

Food is great, the staff are really welcoming and friendly. Definitely recommend :)

Great food, I had Surf & Turf, scampi cooked perfect, steak was Medium rare again perfect, the Castle Inn must cook the best chips locally, my Wife had kebab which she loved. Will definitely visit again. Sport type pub so if your into sport snd great food. This is definitely a great pub choice. I don’t normally go local, usually prefer country pubs, this pub, however, draws me to it for the great service and excellent food.

Staff to busy talking to each other. Ordered steak couldnt eat all fatty and tough was served in a bowl crazy bowl full of greasy water complained said would change the medium steak but said no to medium well was told what do yo expect I said it's not edible only then tool away and replaced with still below standard steak. No apology at all. Plus didn't come out with steak knives they are kept near door in cutlery tray unbelievable no thought for health and safety. Used to go regularly when Andy and his family run it and great food and service. This is now somewhere we would never go again. Female staff more bothered about each other than the paying customers. Don't bother with your apology now should have been done when complaining. AVOID.

Had a lovely pie n chip tea with hot chocolate fudge cake yummy the lady looking after us was wonderful cant wait to go again

One star is generous, given the attitude of the staff. Extremely rude and unprofessional and we won't be back and will be advising everyone to steer clear. We made 2 separate food orders, seconds apart, for the same table. (Please note we ordered both lots of food from the same member of staff and made it very clear we were all together at one table). Half the food came out fairly quickly, however, by the time half the party had finished eating, there was still no sign of the rest of the food. A young girl came round by the table, and I asked her what was going on as we had only recieved half of our food. She waved her hand at me and said "yeah well, take it up with the boss", and walked away! Another member of staff then came straight over and her attitude was pretty much "do you want the food or not!" We stated that we would like the food as we had a 7 year old child waiting to eat, but under the circumstances, we would appreciate a round of drinks on the house for the inconvenience caused to us. I was then told I was extremely rude to ask for this! At this point, a male member of staff approached us and proceeded to blame us for the issue for putting 2 separate orders in and not ordering all together! We asked for the manager, to be told by 2 different staff members that he wasn't in the building, which I've found out not to be true! Please note, they also delete any negative feedback from their social media. I've also now been blocked from their social media page for letting them know the issues I had in their pub last night! Absolute amateurs! Get some polite, customer focused, professional staff in your establishment! EDIT...despite the generic response to this review by the "owner", the actual owner has responded to one of my social media comments basically calling me a liar and stating that I was the problem! Avoid at all costs! Please also note the pictures of the far from professional responses myself and another member of my party received from the manager, who has admitted he was in the pub and couldn't have given a hoot about the low standard service we received from his staff We did not stay for the entertainment, nor get up and dance, nor did we order desserts, bunch of bare faced liars

Popped in for a swift one mainly for a trip down memory lane. This place has changed a bit over the years, it's open, bright and airy. Reasonably priced drinks (didn't eat so can't comment) and although not served with a smile a decent drink of Banks's mild. It wasn't as busy as we'd have thought given the prices and the feel of the place on a sunny Sunday afternoon. Will definitely be back.

Disgusting behaviour from pub staff when our party only received half the food ordered, we were met with comments such as "yeah yeah, take it up with the boss", and "what do you want us to do about it" Vile attitudes from people who should not be working in hospitality!

Very friendly and super fast staff

Really good weekend spent in the Castle. Really accommodating the staff and management . Pom is a great host Amy and Roxy were great craic , food was lovely and a really good pint Will be returning for sure

Very nice place always come here staff are very nice and friendly especially Amy

Very welcoming place. Bar staff are lovely, very friendly which makes for a great atmosphere. Overall good service. Would definitely be coming back again!

Come here every week, brilliant service with a smile makes my day every time I come in but i do have my fav staff Amy,Roxy & Fran always go out there way for everyone they need a raise ♥️

Great pub! All staff are amazing never had a bad experience in there highly recommend ☺️

Ive been to the castle alot of times now since it's been taken over and the new staff are wonderful they cater to my every needs and my childrens fussy eating. We usually dine on a Sunday and often go on for drinks with my partner for the entertainment on a Saturday night and the girls behind the bar are fantastic workers and a barrell of laughs the atmosphere is up there. Well done to the new owner and his gang.

Staff are rude towards customers who aren’t regulars. They sit around laughing and shouting with each other. Dressed inappropriately in very revealing clothing and look unhygienic. The cutlery had dried food all over them and was extremely dirty. Food was not to a very good standard, we had the carvery and unfortunately the beef was not edible and tasted off, the potatoes were swimming in grease and was all over the plate. When informing staff they did not care, we weren’t even given an apology. Since The castle has changed hands to the staff and owner from The navigation it has gone extremely down hill and in need of some retraining of staff standards and some new chefs.

Not eaten in there, so I am unable to comment about the food. However, the place is Fantastic staff are fab the whole atmosphere is perfect. Most of all I love the fact there is always entertainment on ar weekends this is a bonus

Grear place lovely carverys on a sunday also great entertainment in a weekend

We go to The Castle for sunday carvery every week and we have never had a disappointing meal. The food is so delicious. Staff are very friendly.

Food very sparce portion,in a horrible dog dish.

Visited the castle on Saturday with my two friends and daughter, and from the moment we walked in were treated by the loveliest friendliest bar staff I have ever met. Abie and the lovely young gentleman behind the bar, were so helpful and caring, and made us the best cocktails ever. The food was plentiful, hot and tasty. The lovely Abie even presented me with a birthday cake, and a round of shots, which we all thought was such a lovely thing to do. Would thoroughly recommend the Castle pub for a warm relaxing and friendly night out

Not a bad pub. Beer good 👍 food ok too.

We visited for the 1st time yesterday, we are new to the area and decided to try the carvery which was very nice indeed. Wasn’t too busy either and staff were friendly. Will visit again

Mothers day meal My sister booked sausage mash Hers was ok I ordered scampi chips mushy peas Member of staff come to say They have no mushy peas The scampi come out burnt Ten pieces when i should have had 12 My son had cheeseburger meal Half way through the burger It was raw and i mean raw Called the young lad over behind The bar he shook his head in disgust And said i will get u another one sorted My older son had carvery After seeing my sons burger completely put us off Our meals not going to lie I got a refund for the burger meal And was offered puddings drinks We declined One thing i will say when Tracie & pete had the pub The food come out piping hot And 100% cooked Oh the manager tried to say Thats how the burgers come When cooked And theyve had a lot of burgers Come back Maybe u need to buy a probe To check to see if food is cooked Before you send it out In future I will not be eating here again Thats a fact

Mothers day 10/3/2024 Booked a table for 3.15 For 8 of us but only 4 Of us could make it My sis ordered sausage mash My older son had carvery My youngest son had cheeseburger meal And myself i had scampi chips mushy peas Placed our order Went to our table no mushy peas food come rather quick I should have had 12 pieces of scampi I got 10 they cooked some more It was burnt My sons burger was raw inside and i mean raw Manager tried to say Thats what the burgers are like when they am cooked Yes i got a refund She offered puddings drinks but we declined After seeing my sons burger it put us all off our food When tracie was running the pub i can say one thing the food come out cooked and piping hot We will not be eating here again fact

Food was amazing. Shamefully the heating was broken and therefore the place was being heated via other rather loud equipment. Would recommend when that's fixed

Eat here last night food was quick hot and tasty what more could ask for

Love this pub would come again 🩵

Went for food with my daughter and will 100% be returning staff are great and friendly and the food was great and the price is amazing! can’t find many pubs with so much to offer on the area.

Had a lovely meal here last night. Doesn't come across as your standard pub meal - staff clearly take pride in their presentation. Not long after there was entertainment on just left everyone with a feel good vibe! Definitely be back again!

Went tonight for a much needed after work drink. Great service to start and great portion of fries although absolute lack of bar snacks was concerning as no nuts or crisps and Xmas was not a great reason. After 530pm things were shocking, 1 poor member of team, large queue for service and such poor customer service which was not fault of 1 team member. No sign of help until man came in and served in hat and coat to people who hadn't been waiting as long. Understand budgets need to be hit but level of service made me leave early and could have spent more time and money there If staffing levels weren't so low

Absolutely awful meal, the burger tasted like it had been boiled. It just disintegrated on the plate. Will never eat there again!

Food expensive, meal not very nice, had to wait ages for food to appear

Everything changed very positiv. The staff is very friendly and helpful. The food and James "the Chef" are the best.

Been to the castle quite alot& everytime has been so pleasant. Lovely pub, great food, hard working staff that go above&beyond constantly checking everything is okay with food/drinks. Big up Andy the manger behide the bar always a vibe with customers.

Never had a bad experience here. Fantastic staff in Abby and Andy who I’ve seen the most always there if you need anything at all. Great atmosphere and always enjoy the food too.

Such a warm and welcoming place to go. The food is always good and the staff will always make you feel welcome and will go above and beyond to help you with any request. Abby and Andy who run the pub are brilliant and always working very hard. Abby is so good with my kids when they have been in there.

Amazing atmosphere Lovely food and service by Abbie with a smile will 100% be coming back

I have been a customer for a period of time and Under new management I have received great customer service and good food since new management 5 star 🌟

Been for Sunday dinner here carvery is amazing, best food I’ve ever tasted, would definitely recommend nowhere like it 😍

Been there today, carvery was absolutely delicious.. staff so friendly. Keep up the good work. Xx

Lovely carvery, lovely staff, food menu fire too. Recommend

Popped in on Saturday for food and the service was quick and friendly, decided to come back the next day and have carvery it was amazing

Well what can I say! How different is it since a change of management! 4 adults 2 kids. Chicken burger, asked for side salad …… expected more than 1 slice of onion, 3 carrot batons, and 2 slices of “not fresh “ iceberg. It looked that bad that the waitress looked embarrassed. No vegan options for dessert Kids lolly’s were apparently all frozen together solid due to previous manager unplugging the freezer. Now I question the level of food hygiene here, it’s been 4 weeks since the take over and it takes till today for them to notice that there is still food in the freezer that has obviously been defrosted & refrozen!!!! Finally In replaced for the lolly they gave the 5 year old ice cream, 1/4 of the way through we found that the glass was cracked, chipped & broken. ON A KIDS DESSERT !!!! Unfortunately we did at this point decide to complain, the manager wasn’t available, but the assistant went to investigate & came back with a refund for the “side salad” & 2 kids pudding and the caveat of “will sort you out if you come back next week” Due to food hygiene concerns we will not be returning.

The food wasn't top Hotel quality, the service was a bit slow,and it was a bit noisy for me,

Good food & good atmosphere with friendly staff

Nice surroundings, pleasant staff.

First visit for lunch which was lovely but spoilt by cost of drinks. We ordered 3 small soda waters with a splash of lime & charged £2.40 each. Disgusted when only charged average £1.25 elsewhere. Although food was lovely will not be returning!

Cracking carvery! Great drinks and football. Staff lovely. Always a great experience.

Had a family meal here for our Anniversary It was a little quiet when we visited this time round . The staff are all friendly and serve you with a smile, they made our disabled grandson really welcome.

Tracey and staff are wonderful nothing is to much trouble ..food is fabulous ..welldi e to you all...

Food is sort of okay but the kitchen is closed from 8:00pm. And they was a disco going on so my family and my daughter went and children had to be out by 10:00pm. We just got some drinks and then they said you will have to leave as we have a child. Thanks

Very small portions of main meals, not adequate to prices. Never saw so small portions. Main course looks like a starter.

Very warm and friendly atmosphere. Very reasonable prices

We come in every week Without fail since tracie & pete Have took over the pub Me and my sister both had A carvery yes it was fathers day 2023 The carvery was amazing The meat was cooked perfect Mash was perfect no lumps and veg was perfect Gravy was alot thicker this week Which was loads better And we told management Carvery was amazing Positive reviews goes a long way

Food was god, beer excellent, clean pub, what's not to like.

Great food and service. Friendly, cheerful staff members. Nothing was too much trouble.

Very welcoming, new owners are very Positive and good quality food

They smash it every single time. Lovely pub with a great atmosphere and the carvery is the best in the entire area. It's our regular and I hope it never changes!

We visited last Wednesday as a family and were surprised to see a mid week carvery. They had a choice of 3 meats turkey beef and gammon and plenty choice of veg. I opted for Beef and Gammon and was certainly not disappointed. The veg was so fresh and soft and we were given a small bowl to share the veg with our little one. The carvery chef was so happy and smiling it was a pleasure to see a great work atmosphere. Will definitely come back to try carvery on a Sunday as we heard everyone on about the chefs Dauphinoise potato's that are only on Sundays.

Lovely pub, great informative bar staff. Chef always seemed to be smiling. We had the ultimate sfc burger meal and I can honestly say its something no other pub offers. Will definitely be returning to this hidden gem.

The staff are all amazing very polite very friendly Would recommend for people to come here

Came here for carvery with my grandson last weekend loved the new family feel to the place and the new owners are so welcoming. My grandson was so excited with the bouncy castle and the carvery was to die for, even went up for second helping of veg. Will definitely be returning again.

Came in Saturday night for a late dinner and karaoke and cant say i was dissapointed. Food was spot on even though the kitchen was closing soon, and the pub itself just had a warm welcoming feel with the landlady always floating around getting to know everyone. Reminds me of how local pubs used to be.

Been twice since the new owners have taken over, the carvery is amazing especially the added touch of the dauphinoise potatoes its nice to see on a carvery. Alcohol pitchers are generously priced and great to enjoy outside while the little ones play. Food in the week its always spit on the pulled pork burger being my favourite.

Brilliant local pub, been here a few times since the new owners have taken over and can see the family vibe coming back. Food is definitely worth the money especially the carvery.

Sunday roast was lovely thank you Tracey 😊

Worst carvery I've ever eaten. Beef was hard and chewy. Vegetables was hard and undercooked. Mash wasnt mashed properly, with big lumps of potato still left in it. Stuffing was like sawdust. Gravy was watery. Never returning again.

Friendly staff and lovely carvery...happy to go again

Lovely family run business who have a sense of humour whilst they work in a very busy environment. We booked a carvery and wasn't disappointed. Sat in a quieter alcove away from children and football. Excellent meal with plenty of choice of fresh meat and vegetables. Checked on us to make sure we were OK. Desert was very tasty. Real ale on tap.

As always 5 star beer and entertainment always on point. Staff are always on point too. So all in all second to none ⭐⭐⭐⭐⭐

Love this pub managers are brilliant nothing is to much trouble for them.the best this pubs had food is amazing carvery is the best.

As always our time at the castle was a lovely experience. As it was Mother’s Day it was busier which is to be expected. Even with this the food was fantastic and service as always was amazing by such wonderful staff.

Lovely afternoon drink, friendly atmosphere. Clean pub and pleasant staff

A lovely carvery. Best I’ve ever had! Very friendly staff that made us feel welcome. Defiantly will be back

Lovely pub, lovely food would recommend

Clean, friendly staff and good food

Brilliant food and great atmosphere.

Pleasant atmosphere and good food what more do you want.

Brilliant carvery recomend it👍👍🐺

Great pub with reasonable priced beer

Food very good. Will definitely go again.

Good food, good beer. Brilliant pub

Lovely pub, fish ruined by far too much batter.

Outstanding friendly staff, made to feel so welcome, and the calvery was the best i have ever had in my life. Thank you.

Very warm team. Went out of their way to accommodate us when we had not booked. Carvery was a passion for the landlord. And the food quality was excellent. Great experience again. Keep up the great work we will return

Brilliant local pub with a great atmosphere 👍

Beautiful food excellent service as all ways wanted to book xmas dinner but it was fully booked last january wow shows how good it is xx

My Family and I had a carvery here on Sunday it was so good. The smaller children had the children's menu, I've never seen their plates before even eating all the peas on their plates.

Lovely clean pub nice atmosphere very friendly staff was served by Bethany who was lovely I had a vodka coke and was asked if I wanted ice n a slice and can't remember the last time I was asked that in a pub great all-round service 👍

Had a nice meal at the castle.girl at the bar was lovely and really helpful.mom very frail and they couldn't have been more kind to her.thankyou will be going again.

Decent place for a quick pint and meal, no complaints

Great pub and atmosphere is great.

Go for lunch with the girls in the week...Nice food ..staff pleasant..very quiet on a Tuesday lunch

Food was very good staff was lovely .

Always helpful good atmosphere good food and a nice beer lovely carvery

Lovely Sunday dinner and staff are really pleasant

Had carvery here today , was the best I’ve had in a long time . Staff were very friendly helpful , nothing was to much trouble for any of them . Food was well cooked , and really hot . Can’t wait to go again ! .

Good pub food with the kids.Good selection of spirts and staff are all sound