Nando's Manchester - Piccadilly in Manchester

I had one of the best customer service by the staff, especially by a worker called Edward, he made sure everything was good when we got our food, he was friendly and really helpful

Visited today, lovely food. Our server Edward was wonderful. Very kind, helpful and welcoming. This made the experience special.

Edward’s service was so great, he was so nice

As always...Nandos was exceptional.. Good food at a reasonable price

I have been to this Nandos to eat i am a very regular customer in Trafford i go Nandos once a week , i have visited this Nandos the food was literally cold and i spoke to the manager and she was very very rude i dont know whats her name however a lade in her mid age she was so rude to me and all i asked for was my food was cold ? Honestly never ever going Nandos again this is a massive disappointment to me as this company hires these people as a manager.

Warm friendly staff. As always great Nandos quality

We were staying at the hotel next door...we showed up in groups of 3 (2 groups) and the girl told us that there were too many of us and the kitchen couldn't handle it. We returned after 10 minutes, with 6 different people and the girl made them sit...immediately afterwards we arrived and told us no. He did this 2 nights in a row. Ok, the food is very good, but the staff (or rather the girl in question who looked like a manager) needs to be recalled.

The Design is very nice, but the food that i ordner was never the same like on the menu, and also they didnt have any set to eat, so i want a fork, she said she bring it to the tabel. After that she beings to the main tabel where you have self service. And the fork (all of that was dirty) sry but never ever again.

A place where you eat super delicious. The delicious chicken 👌 a place to repeat without a doubt.

Overall great experience, would definitely come back!

I recently dined at nandos in the heart of the city, and while it was a bustling experience, I found it overall enjoyable. The restaurant's popularity was evident from the lively atmosphere and full tables. The food arrived promptly, a testament to the efficient kitchen staff. The service was also commendable. The waiters and waitresses were polite, attentive, and knowledgeable about the menu. They were always on hand to answer questions or make recommendations. Despite the busy environment, they managed to maintain a friendly and welcoming demeanor. However, there was one minor issue that detracted from the overall experience. My table was unfortunately quite wobbly, which made it a little challenging to enjoy my meal without feeling as though my plate was about to slide off. While it was a minor inconvenience, it did detract slightly from the dining experience. Overall, nandos is a great option for a lively night out in the city. The food is excellent, the service is friendly, and the atmosphere is vibrant. While the wobbly table was a minor disappointment, it didn't significantly impact my enjoyment of the evening. I would definitely recommend this restaurant to friends and family seeking a delicious and enjoyable dining experience.

I enjoyed the Lemonade mixed with Lime drink and the hot chicken.

The food is delicious and the environment is very good, but the Wi-Fi is very slow and the ordering app is difficult to use

Great customer service. Friendly staff.

One of the better nandos I've been to as some are pretty bad

Visiting manchester for the weekend, The staff were fantastic we were Greeted by Emma at the piccadly Nando's! She was so polite and patient, she will go far in her future! And has a wonderful smile 😊

Party of 3 arrived and we were seated and I kindly asked could we sit in a booth that was free, the server told us no thats for only party of 5 but there were 2 other booths with parties of 2 and 3 so we thought why are not allowed to sit there. We ordered at 8.51pm and was told promptly that one item would add another 10m to the order, we said that was ok.. order arrived at 9.30pm, and the order of plain chips arrived with seasoning to which I told the server sorry they were supposed to be plain.. got no apology for the mix up, took the chips, took another 5 minutes to get those back, handed with attitude by server again no apology for the wait or mixup as they handed and walked off to seat other customers. Complete shambles and I like my nandos but I wouldn't step foot into this one again.

Excellent location in the centre of Manchester near to the national express coach station staff were very helpful and friendly food and service was excellent

Raw chicken, microwaved lukewarm mash, dirty tables

Great food, weird service. The arrangement of ordering isn’t really clear, until you ask the two different waiters. And then the cashier, that way you know how to order

It's chicken shop. Good eating . Sides . Be nice for more chicken

Food was decent easy to order via app

I really don't get the hype for this place, especially not for the price. It doesn't taste much to be fair, and the sauces a zesty sure, but that's all they are. The food doesn't look inviting either.

The essential Nando's experience; relaxing atmosphere with lovely world music, great service and amazing food. Went with kids and they were well catered for. All round positive experience

Food was ok, what you would expect of a nando, service was prompt enough, was a bit tight in the restaurant for the pram we had to bring, and was sat in a bit of draught as we were near the door

Really nice for faster restaurant like experience.

Very good experience! all the staff was friendly and helpful. As always, good food!

it was the worst and stale mash I have ever eaten. it looked horrible and had brown tints on the edge. I couldn't eat. The table was very dirty and sticky and the chicken had no taste. Horror experience

Trying Bukayo Saka's Chilli Sauce! It's quite kicking, despite the Arsenal star not delivering the day before against Man. United.

The food was okay but couldnt understand why its so popular in uk. Also, peri peri sauce was just like a typical hot sauce for me, too watery Garlic bread is recommendable Easy to order, and staffs are friendly. Also good location, also important one, its cheap Some menu sold out quickly so be aware

6 of us went in for food as we were staying in the travel lodge next door. We ordered the food together at one table. Yet 2 meals came quite quickly. 4 of us waited at least 20 mins. The first 2 had Finnished Eating. When it did come it was Stone cold. Don't mind paying good money for edible hot food. But I wouldn't go again.

Had some issues with our order not going thru via the QR code on the table but rectified pretty quickly and the food was tasty.

Not upto usual standard Chicken was a little dry Lift to disabled toilet was out of action. As it was on my last visit some months ago So I had to struggle on the stairs Left my radar key upstairs So used the regular gents One urinal was out of action and sealed off The other was blocked and was sporting a pool Of urine The pedestal was strewn with toilet paper The wash basin was grubby NOT IMPRESSED

I ordered half chicken with peri-tamer sauce (sweet BBQ) and two sides (peri-salted chips and peri-mac and cheese). The chicken was absolutely delicious, but the sauce lacked of flavour (it was easily solved with some sauces, mainly the new peri-peri Saka sauce, which I hope is kept for long!). The chips with the spiced salt were also divine (even more with all the sauces), but the mac and cheese were not good as they were really bland and a bit overcooked. The food came fast and the staff was friendly, would be back to this location for sure.

Great food. Sunita was a great host, she made sure everything was perfect and on time. 5-stars to her

Good experience. Special thanks to Jake who was a class guy and provided great service !

Super friendly and helpful staff

Ever the home of tasty meals - some hot and spicy - the way we love them in South West Nigeria.

Only let down was coleslaw normally better than that tasted like a bog standard supermarket version.

Despite being busy, the food preparation time was low, which we loved! The food was tasty, as always!

Great food great service - thank you

Delightfully tasty meals eaten in a convivial, happy environment. Customer care was outstanding.

Terrible experience with staff. Apparently I wasn't the only one according to other reviews. Manager wouldn't let me sit and wait for food until it was "back in stock in half an hour". Manager told me that I have to go away and come back in half an hour which makes no sense. If you don't have food to serve, that empty table is useless for the next customer as well. If I'm willing to wait inside (I have nothing else to do in the area at that point for half an hour), why not let me sit and wait. Nando's food is good, but go to another location if you have the chance. There's also some sort of a bouncer looking guy that won't even let you wait in what looks like a middle waiting area, I had to stand outside until a table cleared, just to find out the next disappointing situation.

Unfortunately you can't give no stars, but considering I wasn't given the option to eat at this restaurant difficult to ascertain. Willing to wait inside until a table became free apparently this was not an option according to the manager and we were asked to go away or wait outside and come back later and again wait for a table. As an aside it was pouring down with rain and we were already soaked. Absolutely charming and an antithesis of customer service. Anyway on the plus side Nando's indefinite loss and this evenings Pizza Express gain.

Overall good food, and sufficient service. We ordered a platter, but half of the food was cold. The staff were really nice and it was clean.

The food was delicious, came very quickly and the atmosphere was nice. The staff were super friendly and helpful. Only issue was having an only online system created a little confusion for the table beside us and they ended up waiting till after we finished to get there food through.

Was here for a quick dinner, their usual serve time is under 10 minutes but this time it was waaay longer.. I got a bit unhappy because my partner had already eaten half his food while I was waiting. The waiter came with my food soon after, kindly adding 2 extra wings and another nata with a very kind apology for the delay. Very nice gesture for it's customer service. Would revisit :)

Got cold food felt like it was straight out of a freezer but workers are really nice

Sonali the manager is a credit to nandos! Superb service, paid attention to detail despite it being busy. She made sure everything went well, was friendly, smiley, and attentive. When I received chips without peri fries she quickly rectified this. Honestly she is the face of nandos, she made our experience awesome. Sonali, you were superb! Keep it up!

10/10 service from this Nando’s team on Monday 4th March around 9pm! Special shoutout to the young girl with the brown bun… I believe her name is Ruby D, she was very helpful and gave great advice on what to order. She was very knowledgeable on all the dishes… a Nando’s expert! She cooked all the dishes to perfection and left no room for error! Well done Ruby D, you should be proud of yourself!

Really great service, so easy and lovely. Both boys that took our order did themselves proud from a fellow nandoca !!! Check backs were also great. Fabulous to see!

Was great, fast service and helpful staff.

Being my 1st time to dine at nando Manchester, I give a thumbup to the establishment

The hospitality from the nandos worker(samara) left a sweet note in my bag

food was delicious, the atmosphere was amazing, and one of the staff member called zach was a lovely and helpful chap, definitely bringing my kids!

Just want to thank Hassan our server who was fantastic and very helpful. Made for a fantastic visit first time in Piccadilly Nando’s. As a regular Nando’s customer it was very good experience and thanks to Hassan.

Peri peri sauce is to die for!!

A good discovery, the chicken is delicious and with a lot of sauce to accompany it, the staff is attentive, everything is ordered by your cell phone, it makes it very easy for those of us who don't speak English... super highly recommended

Nice environment. Chickens are juicy. Sides food are yummy. Chickens with medium spicy not really spicy in actually. Many options of sauce which you should try all of them which makes the chicken more delicious. Lemon tea and ginger ale which served in can which is good.

Decent service. But the food is what really brings it to a 5 start review. I asked for extra hot 1/4 chicken and it was actually spicy (and tasty), enjoyed the peri fries and mac and cheese too. Would revisit.

Really surprised about the quality of the food that this fast food restaurant have. Chicken was unbelievable tender. The menu is varied. Service was ok. We waited for a long time until we realized that we should order at the counter, so no ordering at the table.

Myself and a friend came to nandos for our lunch break. We was greeted by a lady at the door who told us there’s a 30min wait but there was plenty of tables empty. We ordered to collected and while we waited we noticed other people whose name was not on the list being seated. Once our food was ready we asked if we can eat is as we need to get back to work and she continued to argue that we’re not on the list. Finally let us sit down to eat our takeout food. Suddenly a table was free, while we was eating she was continually looking over kinda to indicate to be quick. At Arles nandos is better and so is the service.

Decent Nandos, food was quick and hot, generally clean, but could do with 1 less table of two on the left side of the restaurant, they’re very very close together!

Lovely place with delicious food 👌🏻

For a chain restaurant the service and staff were exceptional. Nandos food never disappoints but its the staff here that lifts this branch up a notch.

I visited the Nando's at 27 Piccadilly, Manchester M1 1LU today and it was quite disappointing. The staff seemed more focused on chatting than attending to customers. It took a while for them to notice me, and I had to fetch the menu myself. I ordered a whole chicken and garlic bread, but unfortunately, the chicken wasn't properly cooked, and the garlic bread was completely burnt. This contrasts sharply with my positive experiences at Nando's in London. Improvement is needed in both food quality and staff attentiveness

Food was great, zero problems there. Always crowded but what do I expect right being on picadilly. Only problem I had was the toilets. Unkept and the toilet door lock was broken off so had to hold the door while trying to have a poop, please sort this next time I come in. Can't have to hold the door all the time!

Unfortunately I could not dine here as there was no available space. I was told to drop my contact that I will be called in like about 25min. but that was it. I waited around and no one called. What a shame! My time was wasted waiting.

My recent visit to Nando's in Manchester was a flavorful journey that left me thoroughly satisfied. Nando's has perfected the art of serving up delicious peri-peri chicken in a vibrant setting. The star of the show, undoubtedly, is the chicken. Whether you prefer mild or extra hot, Nando's has you covered. The peri-peri marinade imparts a zesty, spicy kick to the tender chicken, creating a taste explosion that's impossible to resist. It's a true celebration of flavor. But Nando's offers more than just chicken. Their menu boasts a variety of sides and salads, each with its own unique twist. The peri-peri fries are a personal favorite, offering a perfect balance of spice and crunch. The atmosphere at Nando's is lively and inviting. The restaurant's colorful decor, friendly staff, and upbeat music create an ambiance that's perfect for gatherings with friends or family. It's equally fitting for a quick lunch or a relaxed dinner outing. What makes Nando's even more appealing is its affordability. The quality of food and service far exceeds the modest price tag, making it accessible to a wide range of diners. Located conveniently in Manchester, Nando's is often found in popular areas, making it easy to include in your plans while shopping or exploring the city.

Food was awesome as expected from Nandos. Service can improve as the staff expect everyone to know about Nando's dining rules and pattern . Toilet - negative, horribly maintained- washbasin dirty, toilet not cleaned .

Honestly the worst service from any nandoes I been in. Hiring moody 16 yo that don't want to be there and it showed in the customer service. No rapport no greeting and ignored for nearly 20 minutes. The said 16yo then proceeded to tell us 1 single serving of fries was 2 LARGE sides, it wasn't. After an ensuing disagreement I asked for a manager who finally came out, to instantaneous chucking of takeaway boxes on the table and immediately proceeds to kick me and my 3 babies out. Shocking, truly shocking service and I'm sure the whole dining area got the same impression. Particularly from the lanky useless manager.

The restaurant was busy being a Monday and it has to be as Nando's is the best. We ordered a Boneless chicken thigh with 2 regular sides (spicy rice and piri piri salted chips) and 10 wings with the same regular sides. The food was hot, fresh, and delicious. The chicken was fresh and the food was served quickly. They have different table sauces which are amazing and you can try all of them to experience the different spice levels.

Can't go wrong with nandos. Busy location though so expect mediocre service. Nice vibe.

Best chicken love the peri Peri sauce

Waited 5 minutes before being greeted, given a table and promised menus (which never appeared) so ordered through app which did not apply my NHS discount. Food was good, that's about it.

Delicious chicken with great choice of sauces. Restaurant with ver very nice design and with very nice and helpful service. I never eat so juicy chicken- really best in the class 👍👍👍👍

I liked my food. Staff were professional and ready to help. I wish I got the name of the staff, though.

Sonali the waitress has been absolutelly amazing, makes you feel very welcome, explained everything with so much patience as was our first time in Nando's. 100%recomended specially because of Sonali.

The Merriam-Webster describes the definition for ‘cheeky’ as ‘boldly rude, impudent or disrespectful in usually a playful or appealing way’. In modern culture the word ‘cheeky’ has very often preceded the word ‘Nandos’, in fact the Peri-Peri restaurant is almost exclusively referred to as ‘Cheeky Nando’s’. The Nandos in Manchester Piccadilly could easily be considered to only be 50% cheeky. It is rude, impudent & disrespectful but lacks the playful or appealing aspect. After waiting 25 minutes for the food, the staff had the cheek to tell us we had only ordered it 5 minutes ago, regardless of the time stamp on the receipt. When we decided to leave & asked for a refund they had the cheek to short change us. When questioned, they had the cheek to show us a receipt for an entirely different order, one they had in fact just put through themselves. Overall, this Nandos is only ‘che’ and is missing the ‘eky’. I give it a 1/7 rating, which ironically is very cheeky. Don’t waste your time here, you’d be better off going to Morrisons next door for a cheeky meal deal.

First time trying Nando’s and I really enjoyed my meal! I came on my own and i had an amazing service! Special mention to Hassan who have been a really great waiter and really helpful!!

Never failed to serve the chicken to us. Really love their spiciness and the taste is always delicious. Quick service as well

Portuguese food fusion at its Best !

Too disappointed for the service received... Been here twice and totally get ignored. On my first visit, I ordered a bottomless and was not given a cup firsthand even to get myself drink and wait. The staff only gave me one cup when I asked about my bottomless 10 minutes after and they blamed that I should have asked earlier 🙄 After that, my food arrived in 30 minutes waiting... My second visit was today. I ordered food at 7.40PM. Now that I know about the bottomless issue so I asked to get a cup at first. The worst began to happen since. The guy next to me came in after me, and his food was served before me. Ok, I supposed my order may be bigger than his and it may take longer so I waited. Then, two ladies came in and got served so promptly... don't know why. Until the guy and two ladies finished their meals, I was not served even... I came to the till and asked. The staff assured that my meal was just 2 mins more. Okay, so I went back and sat down waiting again. And this time, 10 mins passed and no food came. I went to the receiption again and kindly asked to changed my food from eat-in to take-away because it was alreay 8.10PM. The staff started to act seemingly seriously, going in and going out, talking this and that... but 5 more mins they had not finished packing the food for me yet. But still, I saw every other order was being served continously except mine :) So I called for a cancellation and get refunded. But they only told me the restaurant was "unexpectedly busy" although that was not what I could observe... Quite frankly, my order was 39.40 and I got refunded 40.00 because the staff said they had got no change. So I took two notes and left... Only here to share my experience with you. I think maybe it was racism as I noticed that during my two times here, I was the only Asian here maybe...

The service from Guorkamal was fantastic and very polite.

Food was amazing and had a really good chat with gurkamal and really nice customer service.

Have been here twice in the past month, and both times they bring your main meal literally within 2 minutes of giving you your starter. Any other decent restaurant wpuld at least five you a chance to finish the starree before brjnging the main, if not an extra few minutes to let it digest The food is as nice as you'd expect from Nandos, but they really need to get the timings right between giving you the courses.

It's been a while since I visited a nandos, and the quality has definitely gone down. This may be my own fault for going at peak times in the city centre, but there we go. Chicken was very dry, needed a lot of sauce to make it edible. Even after the food was delivered to the table, there was a 5 minute wait for clean cutlery to be put out. Menu showed the Fanta was sugar free, so ordered that, but the dispenser was showing as regular Fanta so didn't trust what was actually in there. We didn't order much (sides suitable for diabetics were all out) but what we did have was disappointing

Just wonderful - my friend and I had the most exceptional meal. We were looked after by Marilyn, who was so friendly and helpful and spent time making sure everything was perfect . She’s brilliant - thank you so much Falkland

Waste of money and time. Its the second and last time to be in that place in Manchester.

When my friend asked for cutlery, he got thrown it across. When approached a manager got told a lady was too busy to clean up, to which i replied that i used to work in an industry that customers are a priority i got told that the lady was too busy with closing the shift, basically walked off as its not worth the argument if people in the hospitality industry don’t understand. No comment at all!!!

I always have great food and service from Nandos on Piccadilly Gardens. I have been many times and will return many times in the future!

The manager was excellent and such a nice person. He offered us a free burger, side and ice cream because our food was slightly late. One of the best customer services experiences I have ever had! Highly reccomend this place.

The food was great, chicken was on point and their sauces were amazing.

Food was perfectly prepared, garnished great. Well presented. Great experience. Really recommend!

I love the food but the portions have now been shrinkflated to kid’s menu portions. Also, the toilet was not in a great condition.

Good customer service and friendly staff.

I got the burger and fries. Didn’t really thing the food was spicy enough and the chicken roulette, although a fun little game to play with friends and being tasty was not spicy at all.

Wow. Came to Manchester and I have never been spoken to this rudely. Our food was on the pass for a good ten minutes before brought out came to us stone cold I mentioned I can't wait to be sent back due to low blood sugers and I assume a manager remade my partners he then refunded mine after arguing with me he offered to take it back and I shouldn't have a refund. I said again my bloods are low I can't wait extra ten minutes. He then came back over and said sorry love your eating it so I'm going to have to take it away. He then snatched the plate from in front of me and took it away. Won't be returning again. Restaurant wasn't that busy and ten staff in standing around chatting. I will be taking this further.

just a very long wait time but its nandos so food was decent

For chicken 🍗 and sauce lovers! Nandos is always a good option if you like chicken. Sides and food to share available, as well as other type of food excluding chicken. Decoration and food style based on the Portuguese culture. ❤️ l recommend