Nando's Leigh in Wigan

Efficient, attentive and detailed staff.

Stuart was super warm and made it a very nice atmosphere! The food was hot and cooked perfectly (as per usual!) super tasty and everything was nice and clean. My favourite Nando’s is this branch due to the kindness and passion from all the team who work here 🫶🏻

Food was exactly as ordered and nice and hot too. Service could not have been better, very polite and attentive staff work here.

Leo was very kind and helpful and explained the menu. He noticed my walking stick and ran to open the door for me. All the young staff were polite and friendly. Will definitely call again. Thankyou.

Great service and clean restaurant. Always know what to expect, this is definitely one of the best Nandos.

Pleasant experience with very friendly staff and excellent food.

Quick and friendly service. Awesome food as usual.

We came into Nandos this evening during an overnight stay on our LEJOG cycle ride. On arriving Katie greeted us & informed us there would be a 10 minute wait. It was evident that the restaurant was very busy and this was not a problem for us. As it was a warm evening we asked to sit outside if possible and Katie said she would try her best to accommodate this. She kept us informed & sat us at an inside table when it was available & said she could move us outside when a table was free. In fact this happened very quickly & she escorted us outside. I had trouble ordering on the app & Katie helped with this too. Food came very quickly & we both enjoyed our meal which was hot & tasty. An enjoyable experience with thanks to Katie & Amelia our server.

The food is delicious and really tasty. I would definitely recommend it to anyone staff are always welcoming.

The food was great and the staff were really friendly. They seem to put more effort into customer service here than at other Nandos and it shows

First time in around 13 years we finally came back to Nandos, the food, service, cleanliness, the speed of service was absolutely top tier, guy called Stu saw to us, we explained it has been years since we dined here so he explained absolutely everything to us. the guy is a credit to Nandos, many thanks Stu (and the staff who cooked our food)

Whole experienced was made great by Callum! Lovely waiter and made sure we were catered for

Very well organised collection system for online orders.

Very expensive now for what Food you get.

Hadnt been to Nandos in years. Novelty has well and truly gone. Was genuinely upset to have wasted money there. Some 'treat'. The chicken had freezer burn and was dry! If I wanted frozen dinners Id have stayed home. The embarrasment alone of takin my friend in there was too much and seeing the chicken was frozen, meant that a replacement would have been no better so just left it. Not often a place makes you think you should have just tried wetherspoons instead.

Great service 👏 her name was Sam

Great food, lovely service and was looked after well. Our granddaughter is gluten free. They looked after her well. Thank you

Lovely clean restaurant, great parking and access, lovely staff, great service and experience all round. Will deffo be going again :)

Me and my boyfriend regularly come to this Nando's and it is always great. This afternoon we decided to go and was served by a boy named callum. He was lovely, made sure everything was fine and had a great attitude towards us. Really bubbly personality. He is a great asset to your team:)

This is one of the best Nando’s around by far would definitely go back again

I have been coming to this restaurant since it opened. I have seen staff come and go over the years, yet my last few experiences have been the worst. I have been to a lot of Nando's restaurants all over the world (my Google reviews do show that), and the worst was my last visit on valentine's day, which has left a very bitter taste in my mouth. 2 days before Valentine's I came in with the intention of ordering a takeaway, and as I opened the door, a big tall lad (his ID badge wasn't visible) came rushing to the door and told us the restaurant is shut. This was before he could even hear why I was even entering the restaurant in the first place. There were a few people dining inside. I went away. On valentine's day at 1930hrs, my family and I (3 of us) arrived at the restaurant with the intention of having a sit down meal. The same guy, was manning the door, he quickly said there was no tables, and they were not taking any sit downs/booking of any tables. We then decided to order a takeaway, which took about 20min to get ready. As I sat there, waiting for my takeaway order, he allowed 3 groups of people to book tables (first group had 2 ladies and a man), telling them there's a 45min wait. He never gave us the chance/opportunity to book or wait for a table. Whilst waiting, I could see him thanking all the customers that were leaving for using their restaurant; and when it came to me leaving, he didn't even look my way, he was still at the door. I felt targeted... Only God knows why, but I'm an average built, middle aged black man. 2 days later, I rang in to ask for a manager. I have spoken to a lot of managers in my life, and she's the most arrogant person I have ever spoken to, one would swear she owns the restaurant. She identified herself as Kim, and was very abrupt, challenging and speaking to me as if I'm one of her errands boys. I have never been spoken to like that, even my own parent doesn't demeaningly speak to me like that. She was doing her best to be biased, and challenging me for why i didn't act a certain way towards her colleague. She was winding me up, raising her voice, then blaming me for speaking to her the same way she did with me. She will benefit from customer service skills training, as her people skills leave a lot to be desired; because if that's how she conducts herself with other customers, I wouldn't be the only one driving to Walkden Nandos to avoid being disrespected by someone I'm giving my money to. I couldn't take her arrogance anymore, and hung up the phone, and she had the audacity to ring back still going on about how she intended to help me. Upon asking her over and over for her immediate supervisor, she kept saying even if I complained against her, she'd be the one to investigate the complaint... If she's the highest person at Nando's headquarters, then definitely the company is being run down by a manager with poor interpersonal skills. She still didn't give me a complaints procedure till I gave up. I'm not going back, and I'm pretty sure they won't miss me, but there might be more of us not attending that place, even if they give out food for free; who knows? they might even spit on my food.

The food was ok, it was cooked fine and was relatively tasty tbh. I got what I ordered with no bells and whistles. It was very busy, but somehow lacked any kind of atmosphere. Which is a shame as there is absolutely nothing wrong with the place, it's just not my cup of tea. The staff were all lovely and i could not fault them.

Chicken was good ,fries was a bit weird for myself.Maybe too oily sort to say

Seated straight away and food served quickly. The lad even rejigged my order to save me 2.50.

Hi . Food good ..big shout out to Jake , great service introduced me to the nandos card . I'm a bit pissed as been to nandos 3 times in last month at other sites and no one mentioned the card ( I would of had a free gift already ) but thx Jake who offered , logged this meal and explained what I needed to do online . All done and first points loaded .

Worst Nandos experience I have ever had. This place seems to essentially operate as a takeaway spot with in-restaurant customers seemingly being treated as secondary. Having to wait for more than an hour for food, without prior warning or alert, with my pregnant wife, was an absolutely horrendous experience. If we were informed ahead of time about the delays, my wife and I would not have come in, sat down, placed our orders and paid for our food knowing how long we would have had to wait. The customer service was also extremely poor, with nobody being able to assist until I was visibly irritated and agitated and then I was referred to the manager. The food only came out after I had stood up for the 4th time to speak to a 4th member of staff who at that stage referred me to the manager. The manager then apologised saying they were really busy but called out the table number, and as if by magic, less than 5 minutes later our food appeared. This was also a trend for the guests on neighbouring tables who consistently had to stand up to complain before their food arrived. On the table to the left of us, one of them received their food and ate and even shared some of their food with their friend. 25 minutes later, and the other person's food still wasn't there, and we saw him stand up to complain, ask for a refund, and just leave without receiving his order. It was by far the worst experience I have had in a Nandos after being an avid customer and visiting various branches all across England for more than 15 years. To give a further example, a drink was spilled on the floor beside us prior to when we arrived, and a cone was placed there and we were told to "watch out". Rather than mop or clean up the spill somehow, the cone was just left there indefinitely till I had to get a paper napkin myself and clean it up, but even then, nobody came to clear up the mess after, as staff just walked past and ignored it. It was a really poor experience, and I definitely would not recommend this branch of Nandos to anyone.

Food and service were magnificent. Well done, everyone involved 10/10

Absolutely awful. Waited 40 mins, then they forgot our starters, gave us cold mains and by the time we actually got any ‘decent’ food we didn’t even want it any more. 2 other tables sat next to us also didn’t get their food/was waiting over an hr. Terrible service & terrible food.

Great food as always and even got a free dessert, it was nice and quiet, food came quickly too. We were the last ones to leave and they didn't push us out the door like most places do, friendly staff Great place to eat in or take out 😊👍🏼

Lovely staff, nice atmosphere and the food was delicious.

My husband and I visited Nandos Leigh this evening and found it to be a really pleasant experience. We have been to several different Nandos and this has been the cleanest and most comfortable one by far. We were served by very pleasant accommodating staff and did not have to wait long for the food. Food was cooked to perfection, the chicken perfectly moist and flavoursome and the sides also perfect. Rhi, the manager I think in particular offered an outstanding service. She was very polite, approachable and attentive. You can see how she looks after her customers with a great deal of care and kindness like most staff in this particular Nando’s. We commented on how lovely this Nandos was and how we would rather travel out to this branch rather than others. I highly recommend this place and wouldn’t leave a review like this unless I had a really good experience which I did. We look forward to visiting again soon.

Nandos have good food and its quick served. Just the place seemsed bit dirty.

I quite like it occasionally, everything is just the right amount of spice. I order and pay through the website at the table and the friendly staff deliver.

Fantastic level of service and quality food.

Being honest, this is probably one of the worst nandos I've ever been to. When we got to the place, it took us a while to be seated with multiple staff members looking over and walking past without seating us. Eventually, we got seated, the table was clean and we ordered our food which was fine... until the food came. The chips were undercooked, and my partners chips had a very funky taste to them. My garlic bread was overdone and quite dry. However, the chicken was done pretty well. The atmosphere of this nandos wasn't amazing. The table structure made it very uncomfortable and awkward as lots of people were walking past our table constantly, and it was right in the middle of the establishment without any sort of barriers. We ended up leaving early and went somewhere else for dessert. Considering they've put their prices up for a normal meal we were quite disappointed with both the food and the customer service

Nice to have a cheeky Nandos every now and then. Using the app makes it little more convenient but the staff are always helpful and friendly.

Great place...friendly staff, quick service. There is no downside to this restaurant . A+++ Keep up the great work

Nice food. They got thinner and crispier chips than other Nandos!

Visited this Nando's a few times while travelling for work. The staff are always friendly and helpful, food is always on point! Plenty of parking and conveniently located

Always good food, service usually quite fast

Good quick food, okay service, but it's fast food isn't it. Didn't think I'd have to get my own drink and cutlery.

staff handed deserts to everyone as he couldn't fit on table due to main course plates. then hovering turned around left leaving us holding plates. I thought this was a one off untill he did the same to the next table.

Excellent service and food. Love the garlic and barbaque sauce

We go here quite a lot so we must like it. The chicken is a bit hit and miss if it's a bit dry and over cooked or not

As always perfect and brilliant service..nice atmosphere nice food staff is very friendly and caring

My first time ever in a Nandos the staff were very welcoming and friendly, the food as lovely and it was very relaxing with a view of the canal with passing barges which was lovely 🥰

Amazing food as usual. I had the plant based wrap would highly recommend to any of you vegetarians or vegans. Service was brill. Very helpful from both the manager of shift and the girl behind the line and the lady who brought our food out Really pleasant team

great place to eat excellent staff

Had the hot boneless thighs, spicey rice and slaw. I must admit it was very nice. The reseraunt was spotless and staff were very nice and professional. Will go again.

Empty at the time - Monday night. Great food perfect 👌🏼

Experience is much like other Nando’s - no real complaint. Usually busy but I don’t think we’ve waited anymore than 15mins, even when the store is packed.

Good quality food with friendly staff.

Slow service for some people on our table.

Nice cosy place near the canals. Quite spacious inside. It can become quite busy as well.

Nice food but they didn't have everything on the menu.

My visit was probably during a quiet period, Nandos is always a win for me, Staff are attentive. Food was Nandos at its best👌 Will visit again.

Nice Food, But not my1st choice

Staff are friendly and helpful. Food arrived quickly and was very nice. Unfortunately the Nandos app wouldn't apply a discount so the order had to be placed at the counter. Overall we had an enjoyable visit.

Really good food great staff especially Bon,Milly,Kim,Matt,Milly, Rebecca, Chantelle Thankyou

just your typical nandos expericence, nice staff as well

Really friendly service,Millie very efficient and helpful

Very friendly and kind service, very tasty chicken and food, good price, recommended

Good food and asked correctly about allergies

Excellent food and service try the hot sauce 😋

Re-visit Wednesday evening: another great visit ’Callum’ looked my friends & I! His customer service was exemplary! food was perfect I’d say the best and freshest tasting i have had at any Nando’s (previous review 1 yr ago) Great friendly welcome, and fantastic quality Nando’s food. Horwich Middlebrook as always been my favourite!…however Leigh may take that crown now!!

Good food , great service local

Quick service. The sunset burger is a must try.

Great food much better than it used to be. I have been twice in the past few weeks. 2 x family deals are just enough for the 6 of us.

Ordered to pick up at 17:50. It’s been 20 mins now and I’m literally the only one sat here waiting for food and all the staff are ignoring me.

Lovey staff , they forgot the hummus but when my partner went back in to grab it they where very friendly and quick to grab it. Also the lady at the front was so lovely and needs a pay rise!! Xx

It's nandos. Slightly over priced chicken but it's consistently good and the service is fast.

Friendly staff greet you as you walk in, great food and a nice chilled atmosphere.

Always a pleasure. Lovely staff. Central location

The food and service was excellent. The staff are very friendly and helpful.

Excellent meal, staff fantastic. A shout to Michelle & Male manager (couldn’t get his name) Customer service 👍🏻.

Great as always, now I have a reply I cant wait to spend my red and orange rewards.....

I ordered delivery for the first time and it was absolutely lovely. Very much enjoyed and the team gave me a salted brownie on them as it’s happy Sunday! Thank you to everyone that works there, really made my day.

Fabulous food, if you like spicy.

Great food, friendly staff. Outside area could do with a bit of TLC, but we enjoyed it.

Excellent service, came with friends for our birthday and we all got a free cake. Ellie Michael and Charlotte were very friendly and enthusiastic!

Service was fast. I had the fino pitta it was lovely

Visited regularly, food is good, resteraunt is clean and well managed

Brilliant chicken and chips!!!! Give it a shot!

Nice looking establishment, decent food, attentive staff with quick service.

Good food, Reasonable priced. Lovely environment including seating area outside next too the canal. Staff polite and professional. Would recommend..

Not impressed today ,staff could have saved me money by telling me to get 2 sides of fries with my burger than getting 1 and 1 separate cost me nearly £2 extra ,food still nice though

Visited for takeout and the food and service was really good. Very quick and even ended up with an extra side for free. Highly recommend

Standard nandos. Very helpful staff will visit again

super duper -! AGAIN as ever. Thanks.

Absolutely our of this world customer service. Our dessert order didn't go through because of Internet signal and instead they put the order through for us at the table and then said it was on them. I explained how i had just been to my grandmas funeral and that the gesture was greatly appreciated considering the mood of the day.

Butterfly Chicken overcooked and dry.

Only been Nandos Leigh twice and first time there was an er unexpected guest outside the back door (on the canal so can't really help it) and this time they forgot mine and my son's food 😂

Everything ok but we lost 20 minutes to get connection to Wi-Fi . And another 10 min to pay for this (because no connection to internet)

Good service and food as you expect from a Nandos. I will happily go back.

The food was so delicious fresh the mash amazing

Always busy. I think the menu has changed and it's not as good as previously. Won't be going back in a hurry. Didn't really enjoy my meal this time.

Went with granddaughter, friendly helpful staff, lovely food

Food was lovely, service was great. Tables were a little too close together, couldn't hear our own conversation due to the table next to us.

Excellent as usual. Served by a friendly young man named Brodie who couldn't do enough for us. Great atmosphere, food and service 👍

My fave nandos! Friendly staff, good prompt service. Can't fault it!